Lag for daaaaaaays

jrgray93

I recently started having major lag issues with ESO. My ping won't sit still. It will be fine, then jump to 450, or even sometimes 1000s+. I thought it was my guest WiFi network hogging my bandwidth, since I let my neighbors use it. I turned it off and there was no improvement. I thought my QoS features were not working, so I bit the bullet on a long-overdue router upgrade and bought a Nighthawk x6 router. No improvement. Maybe it was Netlimiter? Nope. Link aggregation? Nope. Nothing was solving it.

I tried pinging my router for an hour and it never went over 1 ms. That tells me there is no problem on my PC, my switch, my router, or any wiring between them. I then tried pinging various websites such as google and steam and had similar success, with pings from 20 to 50. That tells me my modem and service speed are not to blame. Speedtest has consistently shown roughly 120 down and 12 up with 13 ms ping to a nearby city.

The only issue is ESO. I'm curious if this is happening to everyone or if there is something going on between my ISP (TWC / Charter) and the ESO servers. I need to know if I should give them a call.

Oh, and I almost forgot, this is happening at two locations. My home and another place about 20 minutes away. They are using different networking hardware and configurations but the same ISP.

Kodrac

Lag on PC NA was awful last night. Death due to skills not firing off or bars not swapping lag. Death due to disconnect. I went through more soul gems last night than I do in a month usually.

EDIT: Interestingly enough I have Charter too. Rest of the internet was fine just not ESO.

Katahdin

I have Optimum cable. I had very few problems last night.

I think it's your ISP or somehow the route to the server is taking more jumps than necessary or you're losing packets.

ozmorgudduth

EU server after patch from ping 60-70 stays around 180 now and goes up to 450.
It is unplayable, I am on fibre optic, pings to Frankfurt from UK where I am 14-15ms no lag.

Have we been moved to US server or something?

Pendrillion

Its on their end... That much we can say... The problem exists for years though...

Uriel_Nocturne

ozmorgudduth wrote: »

EU server after patch from ping 60-70 stays around 180 now and goes up to 450.
It is unplayable, I am on fibre optic, pings to Frankfurt from UK where I am 14-15ms no lag.

Have we been moved to US server or something?

If you have been moved to a US server, go ahead and erase your browser history... just sayin'...

code65536

It's a problem on their end.

This morning, I logged onto PC/EU (I live in the US and primarily play on PC/NA) and had around 180 ping. But it was stable and smooth throughout. After I did some writs and stuff, I logged onto the PC/NA server, and had ping ranging from 80 to 999+. It'd be fine for a bit and be bad for a bit and be fine for a bit, etc. It was a complete mess. I actually had a better time on EU than I did on NA.

Elevenstorm

jrgray93 wrote: »

I recently started having major lag issues with ESO. My ping won't sit still. It will be fine, then jump to 450, or even sometimes 1000s+. I thought it was my guest WiFi network hogging my bandwidth, since I let my neighbors use it. I turned it off and there was no improvement. I thought my QoS features were not working, so I bit the bullet on a long-overdue router upgrade and bought a Nighthawk x6 router. No improvement. Maybe it was Netlimiter? Nope. Link aggregation? Nope. Nothing was solving it.

I tried pinging my router for an hour and it never went over 1 ms. That tells me there is no problem on my PC, my switch, my router, or any wiring between them. I then tried pinging various websites such as google and steam and had similar success, with pings from 20 to 50. That tells me my modem and service speed are not to blame. Speedtest has consistently shown roughly 120 down and 12 up with 13 ms ping to a nearby city.

The only issue is ESO. I'm curious if this is happening to everyone or if there is something going on between my ISP (TWC / Charter) and the ESO servers. I need to know if I should give them a call.

Oh, and I almost forgot, this is happening at two locations. My home and another place about 20 minutes away. They are using different networking hardware and configurations but the same ISP.

Yup, Having the exact same problem. Have TWC (Now Spectrum in my area). Have another guy I play with same ISP same problem. Others with different ISP's don't seem to have the problem.

Sigma957

Dunno about lag from their end my ping has been the same at 300+ all week which is normal for me and if I am very lucky it may drop to 280.

ozmorgudduth

Did some digging.

Tracing route to 195.122.154.1 over a maximum of 30 hops

0 DESKTOP [192.168.1.2]
1 192.168.1.1
2 ******************** [**.**.***.*]
3 **.***.***.*
4 host-78-151-227-17.as13285.net [78.151.227.17]
5 host-78-144-9-91.as13285.net [78.144.9.91]
6 81.25.207.241
7 ae-2.r02.londen03.uk.bb.gin.ntt.net [129.250.4.131]
8 80.150.170.105
9 217.239.45.242
10 195.122.154.1

Computing statistics for 250 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP[192.168.1.2]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 5ms 0/ 100 = 0% 0/ 100 = 0% ************************ [**.**.***.*]
0/ 100 = 0% |
3 6ms 0/ 100 = 0% 0/ 100 = 0% **.***.***.*
0/ 100 = 0% |
4 7ms 0/ 100 = 0% 0/ 100 = 0% host-78-151-227-17.as13285.net [78.151.227.17]
0/ 100 = 0% |
5 17ms 0/ 100 = 0% 0/ 100 = 0% host-78-144-9-91.as13285.net [78.144.9.91]
0/ 100 = 0% |
6 14ms 0/ 100 = 0% 0/ 100 = 0% 81.25.207.241
0/ 100 = 0% |
7 14ms 0/ 100 = 0% 0/ 100 = 0% ae-2.r02.londen03.uk.bb.gin.ntt.net [129.250.4.131]
6/ 100 = 6% |
8 --- 100/ 100 =100% 94/ 100 = 94% 80.150.170.105
0/ 100 = 0% |
9 117ms 6/ 100 = 6% 0/ 100 = 0% 217.239.45.242
6/ 100 = 6% |
10 126ms 12/ 100 = 12% 0/ 100 = 0% 195.122.154.1

Trace complete.

195.122.154.1 is EU server IP.

94% packet loss after my signal leaves London, I'm in Midlands about 200 miles from London.

From who is:

inetnum: 80.150.168.0 - 80.150.171.255
netname: DTAG-TRANSIT14
descr: Deutsche Telekom AG

So the problem is on the gate in Germany.

Furniture

I'm getting massive lag spikes as well. Charter spectrum

jrgray93

Yep, I just switched from TWC to Spectrum after the merger. I guess that's the problem. Wonderful.

ral

It's not your signal. Its eso performance failure. I always blamed my signal for the lag. Till I bought ff 14 and I never lag there. So than I knew it's definetly eso lol. Now when I log in and play, if it lags I just log out and play something else lol.

Syrani

I am having the same problems with ping on both PC EU and PC NA (I live in the US). I am also on TWC/Spectrum 30 meg. The guy is coming tomorrow to upgrade us to 60 meg, but it will still be TWC/Spectrum.

Mondrely

My boyfriend and I have been having the same problems. We also have TWC/Spectrum. I'm not sure there's anything we can do about it. If anyone figures out a fix, I'd love to hear it.

Shanjijri

Big lag today. During bosses in dungeons. I mean my game "freezes" when the fight starts and everything comes to normal one minute after the end of the fight.

I don't know why is especially during bosses fight. Just to troll me I guess. XD

Furniture

Anyone try calling twc/spectrum? Are they aware of this?

Syrani

We just had a TWC tech come out yesterday because we were going to switch to a bundle that included 60 meg internet where we had 30 meg before. The tech said the outside line was in horrible condition, and was severely corroded. He said the signal coming through that line was a mess, as was more than likely the cause of all my issues. I had called TWC several weeks ago to see if there was some sort of problem with our connection, and they said everything was fine. Apparently it wasn't "fine".

He replaced that line with one that was more heavy duty than he would normally use because he was out of the regular stuff. After running a speed test, we now are getting speeds up to 72 meg. I have not had a chance to run a trial yet to really put this new line to the test, so I am going to withhold a complete review until I can run a trial (probably Tuesday). I can tentatively say that the lag seems to be much better, and I have not seen the massive ping spikes that I had been getting, which the tech said that corroded line would have caused. I will try to remember to come back here and let you all know how it turns out once I get to run a 12 man.

PS. Be aware that if you decide to have a tech come out, they may very well charge you for a service call, and there is no guarantee that you are having the same problem I had.

FixedBlade123

I have major lag problems in certain places. For instance, when I leave the Hew's Bane/Abah's Landing wayshrine and run towards the crafting area everything gets very "glitchy." I lock up about 20% of the time. The same thing happens when I fast travel to Mournhold in Deshaan but it's not as bad as Hew's Bane. It's definitely ESO and not my router or any other component of my overall system. I don't have this problem while playing other games.

Shadow_Viper_vX

Game performance took a major hit in the day when the adjusted the netcode to eliminate the bots.


https://youtu.be/IzFS4RKA5uc?t=665


Even though this video is quite a long one, explains the issue alot better than I can, important bit starts at around 12 minutes.

Callous2208

I've got TWC, now Spectrum. 100 meg, living in the southeastern US on the PC/NA server. Every frickin night with eso it's 150-340 ms with frequent spikes to 450 to 999+.

AzraelKrieg

Shadow_Viper_vX wrote: »

Game performance took a major hit in the day when the adjusted the netcode to eliminate the bots.


https://youtu.be/IzFS4RKA5uc?t=665


Even though this video is quite a long one, explains the issue alot better than I can, important bit starts at around 12 minutes.

Long and not worth watching. Maybe you should get off him. Surely your backside must be sore from it.

Mondrely

Callous2208 wrote: »

I've got TWC, now Spectrum. 100 meg, living in the southeastern US on the PC/NA server. Every frickin night with eso it's 150-340 ms with frequent spikes to 450 to 999+.

Same with us, except we have the 60 meg speed. I pinged several different servers all over the country on speedtest.net and got results at or above that every time. So it appears the issue is isolated to ESO.

Furniture

Still an issue for me, other games are fine.

Sheva I 7 I

Getting this issue as well, people are snapping around in towns. Dungeons are freezing for 15 seconds and then everything hits you at once. Only thing I can when those lags happen is maelstrom

MLGProPlayer

I have been getting 200-250 ping since the patch (which I deem unplayable). It goes down to its normal 100-120 eventually, but it's very unstable.

It's sad when 100-120 ping is the norm for a game (I've never gotten over 40 ping in a game until I discovered ESO).

GawdSB

Has been unplayable on NA servers since last week for me. I get on it's god for a little then the lag just gets really bad and i don't return that day. i don't think I'll be logging back on for a good while tbh, the bad performance on ESO does nothing but frustrate me. Other games play very well online.

evenfallacy

Getting the same frequent jumps to 300 - 1k ping, sit at 180 normally when it used to be 114 at most - yet any tests outside of ESO show fine. Spectrum here as well.

AzraelKrieg

Performance has definitely degraded. I normally have no issues but I'm getting massive ping spikes, highest was 14k, and getting lagged out frequently.

KingYogi415

Buy a ps4 = Problem solved!

AzraelKrieg

KingYogi415 wrote: »

Buy a ps4 = Problem solved!

I have one. The experience would be much worse xD