Group Finder - Awaiting ZOS viewing - Stop Ignoring This Thread.

t3hdubzy

Have you heard about the latest work around? Its called cyrodil.

MyrddinEmrys

@t3hdubzy

This may come as a shock, so don't feint - Not everyone enjoys PVP.

Also, not everyone enjoys PVE. However activity finder applies to both, and should therefore be a priority to getting fixed.

t3hdubzy

MyrddinEmrys wrote: »

@t3hdubzy

This may come as a shock, so don't feint - Not everyone enjoys PVP.

Also, not everyone enjoys PVE. However activity finder applies to both, and should therefore be a priority to getting fixed.

Agree, which is why i chose sarcasm instead of a meaningful post.

MyrddinEmrys

t3hdubzy wrote: »

MyrddinEmrys wrote: »

@t3hdubzy

This may come as a shock, so don't feint - Not everyone enjoys PVP.

Also, not everyone enjoys PVE. However activity finder applies to both, and should therefore be a priority to getting fixed.

Agree, which is why i chose sarcasm instead of a meaningful post.

Apparently Friday me did not recognize the sarcasm. Sorry.

t3hdubzy

MyrddinEmrys wrote: »

t3hdubzy wrote: »

MyrddinEmrys wrote: »

@t3hdubzy

This may come as a shock, so don't feint - Not everyone enjoys PVP.

Also, not everyone enjoys PVE. However activity finder applies to both, and should therefore be a priority to getting fixed.

Agree, which is why i chose sarcasm instead of a meaningful post.

Apparently Friday me did not recognize the sarcasm. Sorry.

Its okay, i forgive you.

Skjoldur

ZOS_GinaBruno wrote: »

Do you really want our Audio Director trying to fix the Grouping Tool?

He can't really be worse than the current developers... and he looks fun.

t3hdubzy

We dont have an answer so here is a clown

SBC

Previously the only time I ever had an issue with this removing from area bug was when I was pre grouped. However, starting today it has been happening with solo queues as well. Just had number 3 of the day happen

Arcakhan

MyrddinEmrys wrote: »

@ZOS_GinaBruno (Or anyone else from ZOS)

I am here at the request of the customer service department to report a variety of bugs with group finder.

The current issues my wife and I are experiencing are as follows:

• Group finder will create a group, travel you to the dungeon, and immidatly remove you from the area
• Group finder will imminently disband a group when it forms
• Group finder will kick you out of your dungeons instance and reset the dungeon if you have to replace a group member part way through
• Random dungeons are not giving EXP or Premium rewards, at all. Occasionally the group leader will receive it but even that has stopped happening now.
• If for ANY reason, you get removed from the group, you get the wait time penalty. I mean for the love of Mara if you can't fix the freaking group finder at least admit it and let people re-queue right away. Stop punishing us for your broken code.

This is just a short list of the problems. There are other, more complex ones.

Why did I bother telling you this, you may ask? Because customer service is crap and all they could tell me was "Try Restarting your XBOX" and "Submit a Bug Report on the forums". Oh, they also completely ignored my actual question and sent me the same canned response 5 times. I would be happy to post the transcript of the emails just to force some accountability for ZOS.

Question: Who do I talk to to get the lost EXP and Premium Undaunted Supplies credited to my account? More so than that, who do I talk to about getting them credited to my wife's account? This issue has caused her to fall behind me in level and it causing play-ability problems for us. Note that I'm not asking for anything we did't earn. All want is a strait answer and for ZOS to make things right. I get that games have bugs, but it would be nice to see ZOS own up to it and comp the lost rewards.

Thanks for your time.

Thanks MyrddinEmrys, you said it best... I am restating these issues to ZOS "HERE and NOW". We cannot effectively use GF for Normal random dailies with my guild. We pay to play! ZOS please respond!!!!

Darcwolf

Any chance this was fixed with recent maintenance? Not holding my breathe, but would be awesome to get home from work and actually be able to do a dungeon.

Pallio

ZOS said they have.an Armada headed to the area to fix this bug. LOL

justsmurfitall

Darcwolf wrote: »

Any chance this was fixed with recent maintenance? Not holding my breathe, but would be awesome to get home from work and actually be able to do a dungeon.

I had to form a 3-man group in guild and walk into the front door of FG1. Using the dungeon finder tool would just disband us. At least FG1 doesn't really need a tank.

Majeure

ZOS: Working on it, NO ETA. Kappa

That dungeon finder has never worked properly, just forget about it already.

MyrddinEmrys

@ZOS_GinaBruno

We have waited long enough and been very polite in waiting, under the circumstances. Update us on the status of this issue.

Sincerely,

The Entire Freaking Community of ESO Players.

cynaes

ZOS_GinaBruno wrote: »

Just to give you all an update, we are aware of this issue where your group gets disbanded after going to a dungeon and are working on getting it fixed. We're also working on a similar issue where some group members aren't receiving the bonus reward after a dungeon is completed.

That was a month ago, @ZOS_GinaBruno, and Group Finder still isn't fixed. It takes ALOT of playtime away, every day, every time I want to do an instance. It's really really really aggravating and it feels like you (not personally) are not interested in fixing this, but rather only work for Morrowind to get additional $$$.

pinkycup

@ZOS_GinaBruno
will you fix it with Morrowind expansion ? it's terrible experience not being able to queue with a friend dungeons are great but this bug kills all the fun

two people in party > find normal dungeon >

• Group finder will create a group, travel you to the dungeon, and immidatly remove you from the area
• Group finder will imminently disband a group when it forms
• we tried recreating party just before dungeon queue and it seems to help sometimes

jason_shadowguard

really should look into the GINA grouping tool we used in UT2004 for PUG fights. still friend with the creator of this tool it was way ahead of its time

xwolverb14_ESO

So we are also having some problems with Group Finder. I do not have exact STRs, but here is a summary.

Two people grouped (Tank and DPS), we chose a single normal dungeon (sewers2 to be specific). Group Finder found us a group immediately (within seconds), we agreed and teleported into the dungeon. Picked up the quest. I was group leader but my DPS got a Clock wheel with a countdown then all 4 of us was teleported out of the dungeon. We were in wayrest so we entered the dungeon2. She received a "Enter the Group Event" invite, but not me, she choose yes and a new quest popped up for her. The other 2 did not get teleported into the dungeon and by then we lost the group. We broke the group too, and had the time punishment.

BUT... we have been in group finder for 2-3 hours (almost 3) with no group invites yet.

Warrilad

ZOS_GinaBruno wrote: »

Do you really want our Audio Director trying to fix the Grouping Tool?

LMAO!

We do need this tool fixing soon though, sick of the removing from dungeon thing each time me and my friends load in...

MyrddinEmrys

@ZOS_GinaBruno

How long can you ignore our posts? Are you just going to refuse to comment? Do you think that a picture of you music director and a silly comment is the extent of your job? I get that you have a lot on your plate but this is the biggest issue in the game and we deserve at least an acknowledgement of you seeing the updated info.

Darcwolf

MyrddinEmrys wrote: »

@ZOS_GinaBruno

How long can you ignore our posts? Are you just going to refuse to comment? Do you think that a picture of you music director and a silly comment is the extent of your job? I get that you have a lot on your plate but this is the biggest issue in the game and we deserve at least an acknowledgement of you seeing the updated info.

^ This!

As someone who pays money to Zenimax for ESO plus this is complete BS that a HUGE problem in the game is being ignored! If you can't fix it why don't you implement a simple group finder system like Guild wars 2 does, post your group, people can just join. Or make the random dungeon reward a different dungeon every day and all you have to do is complete it, not rely on a broken group finder that may kick you out, or just not reward you at the end. Of course this will fall on deaf ears because zenimax doesn't give a *** about it's customers, as they clearly showed in the first 2 years of this train wreck game.

MyrddinEmrys

Just one more comment here. If anyone should be trying to fix the game, it should be the music director. Without a doubt, he does a spectacular job. The soundtrack for this game is quite simply amazing. If everyone did their job as well as he does, this game would be on the top of the MMO charts.

skywarnmc27

ZOS_GinaBruno wrote: »

Just to give you all an update, we are aware of this issue where your group gets disbanded after going to a dungeon and are working on getting it fixed. We're also working on a similar issue where some group members aren't receiving the bonus reward after a dungeon is completed.

Two months later zero fixes.

gorathSheo

Yup, still nothing fixed. Not paying anymore for this game nor spending any more time playing it until this got fixed.

If @ZOS_GinaBruno is not answering for such a long time, I conclude that the mods do not get any updates/information, which again means that they are obviously not even working on this subject.

Great going guys...

akl77

Still no fix? It's becoming really annoying tbh.

cynaes

Still not fixed.

And apparently no one is interested in fixing this with the Morrowind beta running.

It's soooo frustrating to have your limited playtime in the evening ruined by this buggy piece of ... pie.

MyrddinEmrys

For the love of Mara please give us an update....

Orngrimm

No corrections for 3 months associated with this problem, I begin to regret that I spent money for 4 months of subscription, I do not intend to pay subscription anymore. All my friends stopped playing TESO because they do not want to tolerate such an attitude to themselves and after so many years of playing other MMOs such bugs turned out to be a shock to them., Zenimax, it's time for you to think about your community managers and programmers who can not fix the problem thereby discouraging the desire to play in people.
Subscription to TESO in my region costs 2 times more subscription to WoW, it is worth considering why I pay money, probably for such a terrible service
@ZOS_GinaBruno Continue to remain silent and promise to fix the problem, with such an attitude to the community in the new addons will soon have no one to play.
Worst MMO official servers.
@ZOS_JasonI
@ZOS_JessicaFolsom
@ZOS_GaryA
@ZOS_TristanK
Can I remind other team members about the problem?

AlexDresden87

Everyone should go on a form of strike and not run any dungeons to set an example that we are demanding service. But whether or not others will go along with this idea is an unknown.

MyrddinEmrys

Bump