Healing Ward, the dud heal

Berenhir

Hi bugbusters!

First: Thank you very much for this new section.

I play on PC EU, 64 bit client.

As I and others before me (maybe this bug dates back to July 2014?) have already stated, Healing Ward is often not working, especially in PvP.

I have documented the issue in this thread, but will summarize findings and discussion in this post.

First, as I understand the mechanic, Healing Ward is meant to be applied to the ally with the lowest health in the area. Including yourself, as always. It heals for a certain amount when casted, shields the ally (yourself) for a certain amount of points depending on the remaining health and heals for the remaining shield strength after the ward expires.

Second, I use several combat UI plugins. The bug is not related to them or a specific display issue of any plugin but happens on vanilla UI as well. I cannot properly showcase the bug without plugins. So I will briefly explain how the plugins I use work:

Spoiler

The expiration of healing ward is shown on the left of my health bar among the other buffs. Debuffs are on the right, shield strength is given in brackets behind my current health value. Yellowish numbers dropping center down are incoming heals. Healing at full health still states the theoretical amount of incoming healing.

The bug:
Sometimes, frequently during times of high ping rate and/or low fps, the initial healing from Healing Ward fires, but after the shield expires, I am not healed for the remaining shield strength but for a symbolical number like "2" or "3". Like a dud heal.

I made a screenshot after a fight that shows the initial healing from healing ward ("Grand Healing") and the so called "dud" heal afterwards:

Spoiler

I showcased the issue in two videos, the first one showing only the "dud" heal out of combat. Though I first cast healing ward at full health, the video shows at about 1:30 that this issue is also encountered when health has dropped below 100%.

https://www.youtube.com/watch?v=VKeeV-D27vg

I recorded another three examples of the dud heal during real fights, took me a while to get unambiguous footage though the bug happens all the time.

https://www.youtube.com/watch?v=gl655RBvYVM

As I and others have already said in comments to my first thread in the general section, this is a major issue as healing ward is one of the main heals in the game.

Berenhir

Hi @ZOS_GinaBruno, hallo @ZOS_KaiSchober,

are you aware of this bug? I tried to document it as well as possible and it would be very nice of you if you or anyone at ZOS could confirm that you're aware or even already working on it. Even without ETA or anything. If more data is needed to reproduce it, please tell us so that we could help to provide this data.

Thank you very much in advance and keep up the good work!

Berenhir

@ZOS_GinaBruno
This is still an issue. Hope it is somehow a priority as the same dud heals also happen with rapid regen/mutagen and funnel health/swallow soul from time to time (just not as big of an issue there as the dud heals get frequently overwritten because of the spammable nature of these HoTs)

Edit: just saw you responding to another thread. Maybe the video evidence helps nevertheless and thank you very much