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  • HorusTec
    HorusTec
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    Hm...am I the only German with this Problem? Nothing in the german forum about this!

    I didn´t vote for Esoxit....
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  • visionality
    visionality
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    Mureel wrote: »
    I'm have the feeling this is rather a technical problem .

    At least in EU Trueflame, the whole evening was close to unplayable with players and NPCs constantly rubberbanding and skills not firing at all or activating with full costs and no effects.

    Maybe a hacker problem?

    I thought so too, but sure enough the account DOES say suspended. it's just very small text to top right of account page, in same colour as the rest - so easy to miss it.

    So you assume Zenimax is suspending accounts without even notifying the owner? I really can't imagine that, it would be the worst customer service possible.
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  • Mureel
    Mureel
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    BFT88 wrote: »
    Mureel wrote: »
    makreth wrote: »
    guys contact customer support, the sooner the better. I don't think forum moderators can help you unless they redirect you to customer support. This is truely weird for happening at random, something is definately up...

    Thanks but it seems like Alan is already looking into it.

    Also, we did write CS and not even received the canned email autoreply yet.

    Yep, pulling my ESO Plus subscription as we speak.
    I would but I *just* reupped and have like 26 days to go.

    So :(

    THE ELDER SCROLLS® ONLINE: TAMRIEL UNLIMITED™ PC/MAC RETAIL EDITION
    Member Since January 10, 2014
    Standard_edition
    ACCOUNT STATUS
    Account Suspended
    PC/MAC REMAINING ESO PLUS™ TIME
    You have 26 days of ESO Plus™ time remaining on your PC/Mac account.

    They've already done this once to us, and now again - it's just too much.

    Literally had nothing to do with anyone, barely seen any other players, not like I was in Cyro where people report you because you play better. I was literally alone and only saw other players in passing...just trying to get some Dried Blood and you know what a pain that is.
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  • Mureel
    Mureel
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    Mureel wrote: »
    I'm have the feeling this is rather a technical problem .

    At least in EU Trueflame, the whole evening was close to unplayable with players and NPCs constantly rubberbanding and skills not firing at all or activating with full costs and no effects.

    Maybe a hacker problem?

    I thought so too, but sure enough the account DOES say suspended. it's just very small text to top right of account page, in same colour as the rest - so easy to miss it.

    So you assume Zenimax is suspending accounts without even notifying the owner? I really can't imagine that, it would be the worst customer service possible.

    I didn't assume it, in fact I thought everything was fine on my account until I looked carefully, and it says Account Suspended, and obviously I have no mail relating to it.

    Did you check top right of your account page?
    Edited by Mureel on June 24, 2016 9:26PM
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  • BFT88
    BFT88
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    @ZOS_AlanG Any updates on this?
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  • Mureel
    Mureel
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    It's weekend. We're likely up a creek.
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  • visionality
    visionality
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    Yes, and I have the same "account suspended" problem as everyone else.

    BUT ...
    - no notification about suspending my account
    - no reason for it, either
    - no cheating, no exploiting, nothing else that would explain a suspension (even have videoed my kick-out-of-game where you can easily see what programs I'm running - no cheat engine there ^^)

    so ...

    the problem can't be on my side B)
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  • Rarok_Yariy
    Rarok_Yariy
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    PC, EU, Ebony Blade
    ZOS_AlanG wrote: »
    For those having problems, can you specify what platform and megaserver you are playing on?

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  • HorusTec
    HorusTec
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    Yes, and I have the same "account suspended" problem as everyone else.

    BUT ...
    - no notification about suspending my account
    - no reason for it, either
    - no cheating, no exploiting, nothing else that would explain a suspension (even have videoed my kick-out-of-game where you can easily see what programs I'm running - no cheat engine there ^^)

    so ...

    the problem can't be on my side B)

    ...same with me!
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  • Egonieser
    Egonieser
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    Account Suspended.

    Really...

    No emails - nothing.
    Edited by Egonieser on June 24, 2016 9:50PM
    Sometimes, I dream about...cheese...

    Dermont - v16 Pompous Altmer Sorcerer (With a very arrogant face!)
    Egonieser - v16 Nord Stamina Dragonborn Wannabe
    Endoly - v16 Tiny Redguard Sharpened MaceBlade
    Egosalina - v16 Breton Cheesus Beam Specialist
    Egowen - v16 Dunmer Whipping Expert (Riding crops eluded her)
    (Yes, I had to grind all these to v16)
    Akamanakh - lvl 22 Khajiit GankBlade (Inspired by Top Cat)
    Targos Icewind - lvl 34 Imperial (Future) Jabplar
    (CP 830+)

    PC - EU
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  • Lokey0024
    Lokey0024
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    Quit DDos the servers
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  • Rarok_Yariy
    Rarok_Yariy
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    ahaha same on PTS
    PC, EU, Ebony Blade
    ZOS_AlanG wrote: »
    For those having problems, can you specify what platform and megaserver you are playing on?

    Options
  • Mureel
    Mureel
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    I tell you guys, check your emails.

    Cannot talk about (and YOU BET I fired off a hell of a reply!!) here because REASONS - but check your emails. I just got a nice piece of BS in mine.

    (and No I absolutely was not using any speed hacks - I wouldn't even know how and honestly even if I could/would, whilst killing people with blade of woe? No.)

    I had really low framerate here and there so I am sure is a bunch of false positives but still, way to ruin a whole night. V.
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  • Mureel
    Mureel
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    HorusTec wrote: »
    Yes, and I have the same "account suspended" problem as everyone else.

    BUT ...
    - no notification about suspending my account
    - no reason for it, either
    - no cheating, no exploiting, nothing else that would explain a suspension (even have videoed my kick-out-of-game where you can easily see what programs I'm running - no cheat engine there ^^)

    so ...

    the problem can't be on my side B)

    ...same with me!

    Same here but I JUST got the email. So look for it.

    I think it is not my side too, but.
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  • HorusTec
    HorusTec
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    i got a email which says...you earned the first comment badge...lol.
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  • Mureel
    Mureel
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    HorusTec wrote: »
    i got a email which says...you earned the first comment badge...lol.

    xD It took them about an hour from when I got booted.

    I was in a Bosmer tent in Rawl about to kill a sleeping bosmer and booted.

    I am sure it must be automated somehow because I was doing _nothing_ but sneaking around and killing people and OBVIOUSLY I don't use any whatever hack stuff. (and I am raging POed because the people who DID is why this is happening now!)
    Edited by Mureel on June 24, 2016 9:48PM
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  • visionality
    visionality
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    Well, my email account is peacefully empty. No message from Zenimax (not even from customer service :'( ).
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  • makreth
    makreth
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    OMG if zos un-bans you, all cheaters, again I'm gonna quit!







    sorry......I couldn't help it.....
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  • Mureel
    Mureel
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    makreth wrote: »
    OMG if zos un-bans you, all cheaters, again I'm gonna quit!







    sorry......I couldn't help it.....

    It is NOT funny.

    We've been here since BEFORE launch and that's our evening, screwed all because other people cheated. I know I didn't and I believe these others didn't too because this happened to me before already once and they apologised and gave me a week free ESO etc.
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  • BFT88
    BFT88
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    When I got booted, I was on my mount sprinting towards the transitus shrine in southern high rock, dismounted mid air and landed on the shrine. False Positive or something?
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  • Mureel
    Mureel
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    Well, my email account is peacefully empty. No message from Zenimax (not even from customer service :'( ).

    As was mine for about an hour from boot from server to the email.
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  • nine9six
    nine9six
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    Mureel wrote: »
    Mureel wrote: »
    HorusTec wrote: »
    Same problem...Account suspended!

    My account does NOT say suspended and it had better not either. :(

    They did this already to me once falsely, for picking fecking flowers and this time I was killing with blade of woe in Rawl Kha.

    it is just so small it was easy to miss.

    :#
    Wake up, we're here. Why are you shaking? Are you ok? Wake up...
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  • Uzdo
    Uzdo
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    my account got suspended too
    lol
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  • HorusTec
    HorusTec
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    As was mine for about an hour from boot from server to the email.[/quote]


    I´ve got another email which says...you earned the Photogenic badge...aaargh!

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  • RajinPVP
    RajinPVP
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    having some issues logging in aswell.. its telling me "login information is incorrect" but i tried on website and forum.. i can login perfectly fine

    PC NA here
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  • Mureel
    Mureel
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    BFT88 wrote: »
    When I got booted, I was on my mount sprinting towards the transitus shrine in southern high rock, dismounted mid air and landed on the shrine. False Positive or something?

    Mine is DEFINITELY and the canned people over there are all just repeating the same thing as before - so i guess I'm gonna have to leave voice mails and all bloody sorts again for a week etc. I swear. :s
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  • Runs
    Runs
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    Mureel wrote: »
    I am sure it must be automated somehow because I was doing _nothing_ but sneaking around and killing people and OBVIOUSLY I don't use any whatever hack stuff. (and I am raging POed because the people who DID is why this is happening now!)

    Maybe the buff from the DB passive is throwing a false positive, or it combined with other speed passives?
    Runs| Orc NightbladeChim-el Adabal| Dunmer TemplarM'air the Honest| Khajiit Templar
    Oddity| Altmer SorcerorDrizlo| Orc DragonKnightLady Ra Gada| Redguard Sorceror
    Taste-of-Hist-Sap| Argonian NightbladeWar'den Peace| Khajiit WardenLittle Warden Annie Altmer Warden
    Ports with Blood| Breton TemplarDirty-Old-Man| Dunmer DragonKnightEyes-of-the-Sun| Argonian DragonKnight
    Bleak Mystique| Nord WardenPolychronopolous| Imperial SorcerorBullcrit| Khajiit Nightblade
    PC NA CP 1250+ and still a noob
    At Writs End - A place to complete master writs
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  • Mureel
    Mureel
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    b4nn3d7337 wrote: »
    having some issues logging in aswell.. its telling me "login information is incorrect" but i tried on website and forum.. i can login perfectly fine

    PC NA here

    Look a sec at TOP RIGHT of your account page, see what it says.
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  • Egonieser
    Egonieser
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    I went on an absolutely massive killing spree with blade of woe and just killing NPC's everywhere to make use of my grand amnesty edict.

    3 Hours later - account suspended/login information incorrect - sweet!
    Edited by Egonieser on June 24, 2016 10:10PM
    Sometimes, I dream about...cheese...

    Dermont - v16 Pompous Altmer Sorcerer (With a very arrogant face!)
    Egonieser - v16 Nord Stamina Dragonborn Wannabe
    Endoly - v16 Tiny Redguard Sharpened MaceBlade
    Egosalina - v16 Breton Cheesus Beam Specialist
    Egowen - v16 Dunmer Whipping Expert (Riding crops eluded her)
    (Yes, I had to grind all these to v16)
    Akamanakh - lvl 22 Khajiit GankBlade (Inspired by Top Cat)
    Targos Icewind - lvl 34 Imperial (Future) Jabplar
    (CP 830+)

    PC - EU
    Options
  • andy_s
    andy_s
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    Same issue for me. I was practicing VMA and got kicked from server. Contacted customer support, they said I violated rules (hacking) and suspended the account for 72 hours. Luckly for me I'm recording all my runs, so no one can blame in cheating unlike some real hackers we have on leaderboards for weeks now. I'm so pissed now and I feel like if they are not fixing this nonsense in the nearest hours, I'm gonna rage cancel my subscription forever >.>
    World's First Cloudrest Hardmode + Speed Run + No Death w/ HODOR
    Tick-Tock Tormentor & All vHoF Achievements done w/ Chimaira
    World's First Sanctum Ophidia Difficult Mode (patch 1.5)
    World#2 vMoL All Achievements w/ Aquila Raiders
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This discussion has been closed.