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Xbox One - unable to connect to game server

  • IXI_WiCKeD_IXI
    IXI_WiCKeD_IXI
    ✭✭✭
    mdhammond wrote: »
    @jessicaFolsom. Ok cool Ty, can I get your number?

    But... Wouldn't your internet girlfriend be jealous?
  • GeekReaper
    GeekReaper
    ✭✭✭
    Thanks for the UPDATE ZEN, but my post came first then i get routed here?
    Somewhere someone is practicing, if you are not and you should meet, you will lose.
  • wcrall
    wcrall
    wcrall wrote: »
    Its seemsto
    When you all are getting kicked, is any error message popping up, or are you simple crashing straight to dashboard?

    I'm getting an unable to connect to game server, I'm also in the ren-dro caverns in reapers march. I'm on the xbox one na server. And my internet connection is good.

  • dlepi24
    dlepi24
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    @ZOS_JessicaFolsom , I was running a non-vet dungeon and when I was trying to leave through the door I'd get a loading screen and then into the ESO main error screen which stated something along the lines of "server connection couldn't be established" or something like that. Tried a few more times and each time as I tried to leave the door I'd get the same thing. However, once I opened up my map and paid to travel by wayshrine somewhere else it worked just fine and haven't had another issue in the open world.
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Sorry, @GeekReaper! It's not personal. We saw this thread first, around the same number of posts, and simply chose it as the main thread.

    Hang tight, folks. We're digging into this and will have an update shortly.
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • PuckettReaper
    PuckettReaper
    Soul Shriven
    im having this issue...
  • LuminaLilly
    LuminaLilly
    ✭✭✭✭
    Anyone having issues connecting to pvp campaigns, like juliek? I keep getting a black screen only when I try to connect to that campaign
  • Morgon
    Morgon
    Soul Shriven
    Update: I was finally able to log into my character in Deshaan. I do not know if this was related to me creating a new character (since other people seem to continue to have issues), or simply coincidence.
    Edited by Morgon on June 30, 2015 2:32AM
  • djnapstyb14_ESO
    djnapstyb14_ESO
    ✭✭✭
    +1. Similar troubles here
    EP FOR LIFE
  • GeekReaper
    GeekReaper
    ✭✭✭
    Wasn't a big deal, just hope it gets dealt with soon. This is the only problem I've had so far in this game, been pretty flawless. You guys are doing great.
    Somewhere someone is practicing, if you are not and you should meet, you will lose.
  • madchuska83
    madchuska83
    ✭✭✭✭✭
    Also on Xbox ONE North America megaserver. I'm able to make it to the character loading screen. Once I select a character I go through a minute or so of it trying to load the character, then I get booted to the main ESO screen with the "Unable to connect to game server. Please make sure you have a valid internet connection." message.
  • Belthor_Moonblood
    Belthor_Moonblood
    ✭✭✭
    Yeah it's not just in reapers marsh, it's essentially every zone. I have two characters both experiencing this at almost every loading screen.
  • IXI_WiCKeD_IXI
    IXI_WiCKeD_IXI
    ✭✭✭
    Here comes EP to absolutely destroy Cyrodiil map while AD is out of game.
    Way to kick us while we're down A-holes :D
  • Belthor_Moonblood
    Belthor_Moonblood
    ✭✭✭
    Here comes EP to absolutely destroy Cyrodiil map while AD is out of game.
    Way to kick us while we're down A-holes :D

    It's happening to all zones man not just AD.
  • PuckettReaper
    PuckettReaper
    Soul Shriven
    this is annoying.. i want to play i was sitting in town and got dced and now when i press play it takes me to a loading screen the back to the home screen and says "unable to connect to game server. please make sure you have a valid internet connection"
  • TrapGodZayne
    An hour later and servers are still down..
  • GreySix
    GreySix
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    Was sneaking about, and then couldn't go back into crouch, interact with NPCs, leave the building my character was in, or even properly log off.
    Crotchety Old Man Guild

    "Hey you, get off my lawn!"
  • Baphometrising
    Baphometrising
    Soul Shriven
    Still having issues will not log into server and yes was in Reapers Marsh.... Any updates would at least put us at ease.
  • Anasatsudo
    Anasatsudo
    ✭✭
    US servers, character interactions stop working, chat server is fine. It's happening to everyone in guild that is on. Eventually the game goes to a server timeout and crashes to login screen.

    I am in the market for another job if you guys need a network tech / admin? I'm not exactly cheap though...
  • madHatterZ
    I am having the same problem cannot connect to servers, got kicked mid game defending a fort on Xbox one like 4 hours ago
  • madHatterZ
    And still haven't been able to get back on since
  • madchuska83
    madchuska83
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    Looks like the European megaserver still works. Everyone should have a backup character by now.
  • madHatterZ
    I can't get onto either so yea guess I am screwed
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    We're continuing to investigate this issue. No updates yet, but we'll continue to check in and let you know.
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Amiculi
    Amiculi
    ✭✭✭
    Hm, an awful lot of confusion over what platform this is even affecting.

    It's a shame we don't something that easily solves this like platform specific forums...
  • madchuska83
    madchuska83
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    Amiculi wrote: »
    Hm, an awful lot of confusion over what platform this is even affecting.

    It's a shame we don't something that easily solves this like platform specific forums...

    The name of the thread is "Xbox One Technical Support"
  • Undyingkatana
    Takes 2 hours 2 even acknowledge that there could be a issue even though they were moving threads 30min in now its in the third hour still nothing.
  • madHatterZ
    I just want to kickass with my DK vamp and lvl him up :(
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Could those of you experiencing this issue try logging in now? We tweaked a few things and would like to see if it resolved the issue.
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • shammonfrost
    shammonfrost
    Soul Shriven
    Kicked 2 hours ago, click play and unable to connect to game server. EU works fine, guess I'll play my ALT there for the second day in a row.
This discussion has been closed.