ESOTU Console Launch - Known Issues

BrassRazoo

Use the group finder.

RakiReid2010

Just been kicked moving from windhelm to fort morvunskar wayshrines omg

Liferuiner666

All the bugs aside this game is still really good! The only things I have found is that annoy me a bit are login issues 2 times out of 10 and every so often an NPC will be invisible. 9.8 ZON Woulda been 10 but obviously bugs are annoying but cant be helped with a game of this caliber.

sadownik

Liferuiner666 wrote: »

All the bugs aside this game is still really good! The only things I have found is that annoy me a bit are login issues 2 times out of 10 and every so often an NPC will be invisible. 9.8 ZON Woulda been 10 but obviously bugs are annoying but cant be helped with a game of this caliber.

I wonder if you feel the same if it wont get fixed for 6 months. But we will see i guess.

AwesomelyWicked

Is anyone else having a problem with their map icons not showing up? And yes they have been discovered. This is a friends problem he is having but I thought I would help him out and search for some solutions. So here is the problem. When he is in a town and his map is zoomed all the way in everything is fine and all icons show up. However when he zooms out to the entire area view where you should be able to see various amounts of locations you discovered his icons that were once there are invisible. He has tried to go back an "rediscover" them but nothing happend we play on console so we tried a hard reset on the xbox one nothing changed and we hoped the patch would fix it but it did not. Im really curious to see if anyone else has come across this problem. It makes pve a pain when you can't use your map.

Arlek015

For those that continue to get kicked every 5-10 minutes at a time, with the valid internet connection, port triggering fixed that issue for me. Unfortunately , ZOS ask to port foward, which is more dangerous to attacks than port triggering. Triggering still has the same affect as Fowarding, except the ports close once the connection to Eso is closed. Thats as much as im aware of, went into modem/router settings, and changed security setting to allow the specific ports to be open for ESO . Remember, do triggering over forwarding, it's much safer. If anyone could elaborate on the details, it would be much appreciated. Hope this help any players out there with the same issue.

Jammer480

Any idea when ESO plus will be available in the PS/Xbox marketplaces? Thanks!

Endless-Shogun

Any update on this yet?:

Xbox One

[New 6/15] Unable to send mail: We've seen reports that you sometimes cannot send or receive mail. This appears to be caused by spaces in a player's Xbox Gamertag. We're actively working on a fix for this.

davewave69

Yes, I also keep getting kicked from the game and sent to the Xbox home screen after about 10 minutes of play time, sometimes less. I read an article after a search on Google that you can log into your modem and adjust items within it
like, opening certain ports and turning on or off certain items, but this will make you vulnerable to intruders, and I'm not willing to do that. Supposedly, this fixes the issue.

ZOS_AmeliaR

Hey everyone. We posted this in a thread about the specific issue, but we wanted to make sure the update made it here as well:

ZOS_AmeliaR wrote: »

Hey everyone. We have an update on the Explorer’s Pack and Imperial Edition items some players have reported not receiving. If you’ve already put in a ticket with our Support Team, you should receive an update from them within the next few days regarding this issue.

It’s important to note that the digital items included in the Explorer’s Pack and Imperial Edition are not all delivered to your account in the same way. Before contacting our Support Team, use the helpful information in this knowledge base article to do a thorough check that you are indeed missing these items.

Please also keep in mind that it can take up to 24 hours for the account activation process to complete and your digital items to be delivered. If you recently entered your code for the Imperial or Explorer's benefits and they are missing, please wait 24 hours to ensure the process has been completed. If you do not receive the items after this point, please contact our Support Team and list the specific items you’re missing.

This update applies only to the digital items associated with the Explorer’s Pack and Imperial Edition – specifically, the Imperial White Horse, Pledge of Mara, Mudcrab and Scuttler Vanity Pets, and treasure maps. We are still working to resolve the issue of players not receiving the correct digital perks, including the Explorer’s Pack bonus of playing as any race in any alliance, and the Imperial Edition perks of being able to play as an Imperial and transform items into Imperial styled gear. We’ll provide a further update as more information regarding those perks becomes available. As always, we appreciate your patience and support and assure you we’re working as quickly as possible to get everyone the bonuses to which they’re entitled.

Ice_Cold_Spirit

Quite a few issues I've been running into here on Xbox One. When I try to bring up random peoples gamer cards in game it tells me the "That Gamercard is not available at the moment. Please try again later."
I've also been running into a glitch with the Dragons Leap and its morphs from Draconic Power where when i activate it, it will use up my ultimate and the wings will come out but my character will not leap and I am unable to attack or activate any skills for about 10-15 seconds.
There also seems to be an issue with the Empowering Chains from Ardent flame to where I will use it on an enemy and nothing will happen, it will not pull me towards the target nor will it pull the target towards me. For example I will use the skill on a Clannfear and the pull effect will go off but then i try to use it on another Clannfear and the pull effect won't go off.
One last thing, I'm not sure if its just bad luck on my part or if there is something wrong with the spawn rate but I have been sitting on the Dolmers in Eastmarch for about 35 hrs over the past 2 and a half days trying for the achievement to destroy each of the generals. The Frost Lord has spawned about 2 dozen times and the Storm Lord has spawned about a dozen times and I have seen the Xivilai Slavemasters spawn about a dozen times as well but I have yet to see the Seductive Sisters spawn in all my time of sitting on these Dolmers. Is this just bad luck on my part or is there something wrong with the spawn? I've been told that there is a 10% chance spawn rate for each of the Daedric Generals.

Yaden101

ZOS_AmeliaR wrote: »

Hey everyone. We posted this in a thread about the specific issue, but we wanted to make sure the update made it here as well:

ZOS_AmeliaR wrote: »

Hey everyone. We have an update on the Explorer’s Pack and Imperial Edition items some players have reported not receiving. If you’ve already put in a ticket with our Support Team, you should receive an update from them within the next few days regarding this issue.

It’s important to note that the digital items included in the Explorer’s Pack and Imperial Edition are not all delivered to your account in the same way. Before contacting our Support Team, use the helpful information in this knowledge base article to do a thorough check that you are indeed missing these items.

Please also keep in mind that it can take up to 24 hours for the account activation process to complete and your digital items to be delivered. If you recently entered your code for the Imperial or Explorer's benefits and they are missing, please wait 24 hours to ensure the process has been completed. If you do not receive the items after this point, please contact our Support Team and list the specific items you’re missing.

This update applies only to the digital items associated with the Explorer’s Pack and Imperial Edition – specifically, the Imperial White Horse, Pledge of Mara, Mudcrab and Scuttler Vanity Pets, and treasure maps. We are still working to resolve the issue of players not receiving the correct digital perks, including the Explorer’s Pack bonus of playing as any race in any alliance, and the Imperial Edition perks of being able to play as an Imperial and transform items into Imperial styled gear. We’ll provide a further update as more information regarding those perks becomes available. As always, we appreciate your patience and support and assure you we’re working as quickly as possible to get everyone the bonuses to which they’re entitled.

What about the connection errors especially the error that kicks you out of the game saying "Unable to connect to game server. Please make sure you have a valid internet connection."? Is this being looked into? A lot of players including myself have already complained about this. It has been going on since launch and we're unable to play the game for 10-15 minutes without getting the error. My intention with this message is to see if you admins know that this issue exists, not to hurry you guys to fix it.

Pepper8Jack

Endless-Shogun wrote: »

Any update on this yet?:

Xbox One

[New 6/15] Unable to send mail: We've seen reports that you sometimes cannot send or receive mail. This appears to be caused by spaces in a player's Xbox Gamertag. We're actively working on a fix for this.

Delete the affected players from your Xbox friends list and add them as friends through eso (I used our guild roster), fixed up two bugged players for me. (Neither had spaces in their GTs so can't vouch for that particular case)

Quepo

Haven't had any issues getting online until this evening. Now I'm being told, "Unable to connect to the "PSN." Please confirm you are connected to the "PSN" or try again later." I know I am connected. Can see friends list and do all other normal stuff.

NeonDragoon

im glad there is at lest some Progress on the Impereial and Explorers content, a lot of people are slowly geting Cranky about it do, all do seems some players are at limit as the 3rd week comes up and there on the trade rights in there respect Nation

reapermech

hello , i hate having this as my first post on this forum, after going through all the invisible npc work arounds posted in the support page (power cycling the xbox one , and deleting all the local save for eso)

my quest to talk to the prophet is currently plagued by an invisible prophet inside the Avani House in Davons Watch. this is a main story quest so i cant abandon it or restart this quest on this character.

Dopeness

I just started playing ESO on xbox one. I have a brother who plays the game and he tried to send me some weapons and armor he no longer needs along with like 2k to get started. I have yet received the email to get these items. It's pretty frustrating to say the least.

My xbox GT is Dopenezz which has no spaces at all. I currently am suspended from communications until the 28th. Does it have to do with that? And lastly, will I ever get the stuff sent to me, or will it be lost forever? I'm pretty bummed about it.

FlounderOG

-redacted-

Enodoc

reapermech wrote: »

hello , i hate having this as my first post on this forum, after going through all the invisible npc work arounds posted in the support page (power cycling the xbox one , and deleting all the local save for eso)

my quest to talk to the prophet is currently plagued by an invisible prophet inside the Avani House in Davons Watch. this is a main story quest so i cant abandon it or restart this quest on this character.

@reapermech That quest marker is bugged. The Prophet is inside Sadreno House by the south gate, not Avani House. See:
http://esomap.uesp.net/?world=Davon's+Watch&centeron=Sadreno+House

reapermech

Enodoc wrote: »

reapermech wrote: »

hello , i hate having this as my first post on this forum, after going through all the invisible npc work arounds posted in the support page (power cycling the xbox one , and deleting all the local save for eso)

my quest to talk to the prophet is currently plagued by an invisible prophet inside the Avani House in Davons Watch. this is a main story quest so i cant abandon it or restart this quest on this character.

@reapermech That quest marker is bugged. The Prophet is inside Sadreno House by the south gate, not Avani House. See:
http://esomap.uesp.net/?world=Davon's+Watch&centeron=Sadreno+House

thank you for this , i have been dealing with this issue since i bought the game at launch....

Chellsy

So I can't assign my consumables anywhere but my top slot. So only hitting up on my d-pad works for one item. Ive tried holding down in a direction to check the wheel but... Didn't work xp

Chellsy

PS4 btw

Slonekb05

]PS4]On Current 1.04 Build

[PS4] UI Bug- "Adjust screen" in options will not save your settings. https://youtu.be/ihbq3dp2lVk

[PS4] UI Bug- Random load screen, has happened in other spots as well not seen in video. https://youtu.be/MgLW36-BcPI

SirDOOMDOG

Not sure if it's just me, but for the most part I've been able to play a lot since the rough launch, but today im experiencing tons of lag in Cyrodiil PvP on Xbox One NA servers. I've tried restarting both the xbox, and modem, nothing seems to be helping for me.

Sakara

Console - PS4
Seems to be a major issue with the main quest line The Citadel Must Fall, inside pyramid and no enemies are spawning, inc Valkynaz. There is nearly 10 players all waiting and have been waiting about 20 minutes. I tried logging off and back in..but no change. Kind of a deal breaker being the main quest line.

edit - had to totally stop the game application to get it to work!

SirDOOMDOG

Update: Still extreme lag in PvP, lags me out of ESO and says I need a valid internet connection while my NAT is Open and all services are available, other games run fine so it isn't my internet. PVE is experiencing invisible NPC's who dissapear during combat. Haven't experienced lagging out of ESO from PVE, but am getting agitated that im having to re-que over and over. I'd love for some assistance

TorqueGT

What's the deal with not getting in North American server

madchuska83

Xbox ONE North America Megaserver is DOWN!

mlover011

PS4

Playing with friends and game froze on us and now getting error login.Server not available please contact support. Haha what a joke. All 4 of us have the same issues. Are the servers down again. SERVER N.A.......

mbaker540

Xbox 1 NA is down....... First Prisoner of Jathsogur..... *slow clap*