The Elder Scrolls Online

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ESOTU Console Launch - Known Issues

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  • MrSuplex
    MrSuplex
    ✭✭
    ZOS_GinaBruno wrote: »
    Xbox One
    • [New 6/15] Unable to send mail: We've seen reports that you sometimes cannot send or receive mail. This appears to be caused by spaces in a player's Xbox Gamertag. We're actively working on a fix for this.

    I'm not sure spaces in player names is the issue. I am encountering this issue sending mail to a friend without spaces in his name, but I have two other friends that I can send mail to (one with and one without spaces in their names). On the flip side, I have a space in my name, and my friends can generally not send me mail, although one time one of my friends was able to send me something.

    So yeah, spaces is probably not the issue here given what I stated above.
  • FunkyChuck
    FunkyChuck
    Soul Shriven
    Still haven't received the explorers pack items or the 3000 crowns I bought 3 days ago. Absolute joke
  • willis4play
    willis4play
    Soul Shriven
    Crashing every time I log in. UI error near the [ over and over. Seems like game is getting worse, not better. Any patches coming for this?
  • fdcgunner
    fdcgunner
    Soul Shriven
    What about the continuous loading symbol when trying to get to a querre? Have not had any luck signing since the game came out. PS4 system
  • EloCyn
    EloCyn
    Soul Shriven
    Just got bumped. Server issue? Where can I find an update?
  • bmb0815
    bmb0815
    ✭
    Queue position still not working. Load times seem to be slightly better but still getting kicked out of the game within 30 minutes the first time I get in and within 5 or so minutes if I log in right after I get kicked out. And that is while still just looting and messing around in the wailing prison as I haven't been able to play long enough to get out yet. Xbox one NA server.
    Edited by bmb0815 on June 18, 2015 2:33AM
  • caca1986
    caca1986
    Soul Shriven
    I get an accurate queue time, but then it goes into the "loading picture" screen with the loading wheel on the bottom, and never goes beyond that screen. It has been doing this for over an hour on my Xbox one version.
  • TJRedeemer
    TJRedeemer
    Soul Shriven
    Xbox One: On top of the invisible NPCs, sometimes players become invisible in PVP. Will that be fixed in the next patch as well? Any estimate on when the patch will be out?
  • legitring
    legitring
    ✭
    How about the AD Main quest. The Prisoner of Jathsogur, Defend the Silvenar won't update....
  • KovudaWolf
    KovudaWolf
    ✭
    Right i still need those dlc as well and its been well over a week now
  • Gabonadder
    Gabonadder
    ✭
    FunkyChuck wrote: »
    Still haven't received the explorers pack items or the 3000 crowns I bought 3 days ago. Absolute joke

    did you already check your ingame mailbox?
  • jeremycgoodb14_ESO
    jeremycgoodb14_ESO
    ✭
    What about veteran ranks for console versions. With eso plus I've managed to level into the 2nd rank zone and only about 20% into vr 1. Increase of XP maybe? Or remove them?
    From Morrowind to MMO. My adventure carries on.
  • ModXzim
    ModXzim
    Soul Shriven
    ZOS_GinaBruno wrote: »
    Just added the issue with invisible NPCs to our list of known issues. You can try completely closing the game or rebooting your system, which should help with this until it gets fixed in the next patch.

    I've tried both of those things, closing the game restarting it and restarting my system, problem is still there, The NPC's are invisible, but eventually after I do some quest or a while later they appear... Randomly...
  • iTzBlindLuck
    iTzBlindLuck
    ✭
    Items are not stacking in guild bank only some are. Please fix
  • turbonights
    turbonights
    ✭
    ModXzim wrote: »
    ZOS_GinaBruno wrote: »
    Just added the issue with invisible NPCs to our list of known issues. You can try completely closing the game or rebooting your system, which should help with this until it gets fixed in the next patch.

    I've tried both of those things, closing the game restarting it and restarting my system, problem is still there, The NPC's are invisible, but eventually after I do some quest or a while later they appear... Randomly...

    This has happened to me about five times during my first faction run-through. The only way I found that ALWAYS fixes it is to select another quest, ZONE OUT (wayshrine/warp to another area), log off completely (close applicaiton), come back, and go to quest area to find npc. I think zoning out to a different area before logging off is what really fixes it, but I always try to take the quick fix and just log off and log back on in the same area. Never works. If you are really having the invisible NPC issue, try all the steps I've said and it wont' be an issue any more.
    Edited by turbonights on June 18, 2015 10:23AM
  • Jakeazon
    Jakeazon
    Soul Shriven
    After the maintenance completed for XBONE NA MS, as soon as I pick a character to load into the game, it waits a bit, then I get, "Unable to connect to game server. Please make sure you have a valid internet connection."
  • jeremycgoodb14_ESO
    jeremycgoodb14_ESO
    ✭
    Unable to connect to game server. Make sure you have a valid internet connection.
    From Morrowind to MMO. My adventure carries on.
  • Jakeazon
    Jakeazon
    Soul Shriven
    Yes, that is the error.
  • Jakeazon
    Jakeazon
    Soul Shriven
    Restarted console, problem seems to be fixed.
  • ModXzim
    ModXzim
    Soul Shriven
    turbonights wrote: »
    ModXzim wrote: »
    ZOS_GinaBruno wrote: »
    Just added the issue with invisible NPCs to our list of known issues. You can try completely closing the game or rebooting your system, which should help with this until it gets fixed in the next patch.

    I've tried both of those things, closing the game restarting it and restarting my system, problem is still there, The NPC's are invisible, but eventually after I do some quest or a while later they appear... Randomly...

    This has happened to me about five times during my first faction run-through. The only way I found that ALWAYS fixes it is to select another quest, ZONE OUT (wayshrine/warp to another area), log off completely (close applicaiton), come back, and go to quest area to find npc. I think zoning out to a different area before logging off is what really fixes it, but I always try to take the quick fix and just log off and log back on in the same area. Never works. If you are really having the invisible NPC issue, try all the steps I've said and it wont' be an issue any more.


    Very interesting, I shall tested out for sure, the next time it happens, cause it has been happenning quite often, and I am not able to finish a quest or start it because of the invisible NPC's ... But thanks for the advice, I'll test it out , see how it goes.
    Thanks.
  • DevilONeill
    DevilONeill
    Soul Shriven
    Still no imperial edition stuff and still no crowns from purchased ESO plus?? Like I'm a patient man but come on???
  • foxp1868
    foxp1868
    Soul Shriven
    Does anyone know if the "be sure you have a valid internet connection" error has been fixed or what to do to fix it? I have reset my Xbox twice now and it's still doing it...get dcd every 10-15 mins of play time
  • ootubzoo87
    ootubzoo87
    Soul Shriven
    Quest characters are invisible please fix
  • Belthor_Moonblood
    Belthor_Moonblood
    ✭✭✭
    foxp1868 wrote: »
    Does anyone know if the "be sure you have a valid internet connection" error has been fixed or what to do to fix it? I have reset my Xbox twice now and it's still doing it...get dcd every 10-15 mins of play time

    Nope; still having the problem as well. It gets really annoying when it happens 10+ times in a row.
  • Dalsinthus
    Dalsinthus
    ✭✭✭✭✭
    ✭
    I'm on Xbox One. Started the game last night and everything seemed fine except that NPCs were completely silent. No audible dialog at all, just text.
  • BAAM19
    BAAM19
    Soul Shriven
    I have the exact same problem as this : http://www.reddit.com/r/elderscrollsonline/comments/39mbqw/xbox_accidentally_linked_my_eso_acct_to_a


    Why do I have to contact the customer support to unlink ?

    p.s: I already contacted customer support, I just wanna see if it's a known issue?
  • cazgwyn
    cazgwyn
    Soul Shriven
    Havent recived my pack
  • sratengel
    sratengel
    ✭
    Just bought a xbox one and ESOTU. Created a character and no matter how many times I restart that North American server, the NPC voice overs do not work. I can not hear my character's sound effects either. HELP!!!
  • ctdubb
    ctdubb
    Soul Shriven
    Unable to connect to game servers . Is driving me crazy!! When is this gonna get fixed???
    Belthor_Moonblood wrote: »
    foxp1868 wrote: »
    Does anyone know if the "be sure you have a valid internet connection" error has been fixed or what to do to fix it? I have reset my Xbox twice now and it's still doing it...get dcd every 10-15 mins of play time

    Nope; still having the problem as well. It gets really annoying when it happens 10+ times in a row.
    Belthor_Moonblood wrote: »
    foxp1868 wrote: »
    Does anyone know if the "be sure you have a valid internet connection" error has been fixed or what to do to fix it? I have reset my Xbox twice now and it's still doing it...get dcd every 10-15 mins of play time

    Nope; still having the problem as well. It gets really annoying when it happens 10+ times in a row.

  • RakiReid2010
    RakiReid2010
    ✭
    Still problems in EU Server stuck on long load times or kicked unable to connect to server, keep trying you guys will sort it
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