Siege Warfare quest in Cyrodiil bugged?

BCBasher

It might help hundreds of people who saw this and avoided getting stuck and are tired of waiting. I was at lvl10 and didn't like my characters face anyway so I rerolled and now I'm enjoying PVP missions.

lycanslerwb17_ESO

They are working on it, complaining wont make it go any faster, and im sure you want it done so it works, so please be patient. and let them test the fix.

Valerien

Been two weeks to fix something that was working.

That things get broken is understandable, that nothing is done to help the people that its effecting is less so. In general if a company has little to no regard for their players this doesn't often improve. That today its entering PvP that is the problem is less important than how Zenimax deal with the issue.

If they are responsive and make the players feel like valued customers thats great, if they just crap all over them its telling of future treatment players can expect when the next thing breaks or bug hits.

milesrodneymcneely2_ESO

I took my level 17 Nightblade to Cyrodiil and got all but 4 skyshards (the ones behind the enemy's gates) and most of the lorebooks. In my naivete' I figured by the time I finished that big old grind, "Siege Warfare" would be fixed.}

BWAHAHAHAHAHAHAHAHAHA!!!

FunkyBudda

so this quest was broken from a recent patch update? Is this quest holding up other quests being available in the PvP zone?

BCBasher

Yes if you start the training you can.nt complete it and can't use the mission boards. If you choose skip training at the grand warlord you can but loose out on skill points and ap\xp.

Lordballak69

Any idea when this might be fixed?? i would really like to start getting the pvp quests on my dk

grav3nimag3_ESO

100% stalled in my game progress, having done everything else there is to do in the game. Not pleased with the lack of competence in resolving this bug, by all indications it's going to wreck my weekend plans of sinking my teeth into PvP for the 1st time in 50 levels. Joining the litany of other committed but perpetually sidelined players, I was frustrated enough being stuck in this quest to consider cancelling my subscription, but I doubt it would make a difference. Seems that the game franchise I've respected more than anyone else since Arena 1.0 is just like everyone else now. You lost your soul, Bethesda.

bugbearrwb17_ESO2

Wow.
So much Butthurt.
Kids. get a grip.
It worked then it broke, how do you think that means its easy to find how to fix it?
ZOS know it's a problem, they acknowledge it and tell us that the bug is being worked on. Check in once a week and see if there is any news, but threats and posturing and abuse just make you look like kindergarteners.

PlagueMonk

ZOS_JessicaFolsom wrote: »

We're working on a fix for this one. It's currently in QA testing.

So it's been 3 days now, surely it doesn't take THAT long to fix a single bug?

I would really like to finish this quest so I can move on and get other PvP quests.

officer_dumpling

bugbearrwb17_ESO2 wrote: »

Wow.
So much Butthurt.
Kids. get a grip.
It worked then it broke, how do you think that means its easy to find how to fix it?
ZOS know it's a problem, they acknowledge it and tell us that the bug is being worked on. Check in once a week and see if there is any news, but threats and posturing and abuse just make you look like kindergarteners.

Only kids use terms like "butthurt".

Migsund

First post. Surely a tutorial isn't bugged. I spent an hour. I convinced myself I was going something wrong, so i tried to hit every dummy with every weapon. Then i went out and attached every dummy thinking the right one would have a clue .

PlagueMonk

Migsund wrote: »

First post. Surely a tutorial isn't bugged. I spent an hour. I convinced myself I was going something wrong, so i tried to hit every dummy with every weapon. Then i went out and attached every dummy thinking the right one would have a clue .

I did something similar! I got so frustrated in the end I ran out there and personally knifed down every single dummy by hand.

Blud

Still bugged.

The scary part for me is that the quest is not disabled, so new people are running into this bug right now.


It's scary for two reasons:

(1) ZoS does not care about people continuing to get this bug.

and/or

(2) They are not capable of disabling the quest until they fix it.

Please disable the quest until it is fixed, if you can. If not, just put an announcement up that it's broken. That's the only decent thing to do, if you want to save your customers some frustration and disappointment. Try to create some good will here, at least.

Seriously, from a professional point of view, this is not acceptable management practice.

godlykdude

First post.
Same issue here.
Haven't touched the game since.
Good thing Diablo 3 still keeps me busy.
Chill out.

bradley_bagginspreub18_ESO

Wow. Looks like this bug has been around a while. I'm surprised to see it exists, considering most of the bugs I ran into on obscure side quests in single player seemed to be resolved fairly quickly and this a main tutorial at the beginning of Cyrodiil.

Whipmaster

Well, I consider myself a patient fellow, but now I find my patience running thin. I understand some bug fixes are not considered as priority, but this is REALLY important quest. A good policy would be to make a workaround or open the bounty quests until the bug is fixed.

Really hoping this will be fixed asap. (and fanboys, please don't come defending Zenimax with your silver platemail shining. They have had ample time to fix this, no excuses!)

Rioht

Not nor may one to complain about bugs, I get it, they happen.

Buy seriously ZoS??? This bug has been reported long ago, and it is a critical quest for PVP. This should be a priority to get fixed ASAP! Very disappoint, much sad, such frustrated.

1ne2woBe

Damn. Never stepped foot into Cyrodiil 'till today at VR3. Not a very good impression of PVP thus far...

robertogr97ub17_ESO

(sigh) This is unacceptable, that's all I have to say...

extinctess

Lost 45 minutes of my life and paid real money for it, because of this nasty bug.

tw1jaysin

Blud wrote: »

Still bugged.

The scary part for me is that the quest is not disabled, so new people are running into this bug right now.


It's scary for two reasons:

(1) ZoS does not care about people continuing to get this bug.

and/or

(2) They are not capable of disabling the quest until they fix it.

Please disable the quest until it is fixed, if you can. If not, just put an announcement up that it's broken. That's the only decent thing to do, if you want to save your customers some frustration and disappointment. Try to create some good will here, at least.

Seriously, from a professional point of view, this is not acceptable management practice.

Agree. Disable it or put a popup in when you enter Cyrodiil telling us not to start it. Allowing the quest to stay after you acknowledged the bug without some kinda warning is just sad.

Khafar

I came here looking for this issue tonight, and am glad to hear it's been identified and we can hopefully see a fix in the next week or two. I'll do other stuff until then.

To those claiming that their bug fix turn-around times are "slow"... please. You obviously don't do software for a living. In other complex systems, bug fixes typically take at least "weeks", and sometimes "months". It's dangerous to roll out hotfixes endlessly, in an ad hoc manner. Why? Because 1) that virtually guarantees that the fixes haven't seen enough testing before they were released (and can therefore break other things, assuming the fixes actually work in the first place), and 2) rapid, ad hoc fixes are rarely done "right". 2) is the killer over time, because it will eventually leave the software hanging together by duct tape and spit. If that keeps up, the game will become more and more "brittle", and extensions to the existing software becomes more time-consuming and more prone to unintended consequences.

The fact that each new patch is already breaking a number of other things means that they need to slow things down and focus on doing it right, with a full set of testing for each patch. If they don't, we'll all pay for it down the road. But yes, that will mean most bugs will take weeks to resolve. Not days.

DrWily2000

"...that will mean most bugs will take weeks to resolve. Not days."

Say your internet stopped working and needed some servicing. Your ISP says "we're aware and we'll get someone out there when we can." One week goes by, no followup. You keep calling but they just say "we'll get out there when we can." 12 days rolls by, no internet. In the meantime, your credit card is charged for the internet you've been unable to use. How would that make you feel? Would you think to yourself, "hey, they're stretched thin. They probably have a bunch of other repairs they need to do before they come to my place. I get that. And they need my money to keep repairs going, and to take their time and do it right."

Or, maybe you'd feel a little bit ripped off? Like the rest of us are feeling right now? Paying for a service you can't access? Maybe?

officer_dumpling

Khafar wrote: »

I came here looking for this issue tonight, and am glad to hear it's been identified and we can hopefully see a fix in the next week or two. I'll do other stuff until then.

To those claiming that their bug fix turn-around times are "slow"... please. You obviously don't do software for a living. In other complex systems, bug fixes typically take at least "weeks", and sometimes "months". It's dangerous to roll out hotfixes endlessly, in an ad hoc manner. Why? Because 1) that virtually guarantees that the fixes haven't seen enough testing before they were released (and can therefore break other things, assuming the fixes actually work in the first place), and 2) rapid, ad hoc fixes are rarely done "right". 2) is the killer over time, because it will eventually leave the software hanging together by duct tape and spit. If that keeps up, the game will become more and more "brittle", and extensions to the existing software becomes more time-consuming and more prone to unintended consequences.

The fact that each new patch is already breaking a number of other things means that they need to slow things down and focus on doing it right, with a full set of testing for each patch. If they don't, we'll all pay for it down the road. But yes, that will mean most bugs will take weeks to resolve. Not days.

Even if all that you say is correct, it doesn't absolve Zenimax in any way. Players were promised certain features, PVP being one of them (and an important feature for many), and Zenimax has not delivered on its promise.

1) The PVP feature is now broken for many players, and we are not getting what we have already paid for (and some continue to pay for).

SOLUTION - Zenimax could provide some sort of compensation for those affected, such as: (i) a partial refund; (ii) free game time; and/or (iii) extra AP / XP / gold / whatever players missed out on by not being able to do PVP quests.


2) There is a known work-around (i.e., skipping PVP training quest), which would have helped many players if it was known. Zenimax has done nothing to make players entering Cyrodill for the first time aware of this work-around option.

SOLUTION FOR NEW PLAYERS - as part of the Cyrodill in-game mail that we all receive upon hitting lvl 10, a warning message can be included, offering up the work-around option.

SOLUTION FOR EXISTING PLAYERS - if possible, maybe a GM could manually reset the quest if they want to skip the training quests.


Look, these are just suggestions I came up with in 5 mins, and this isn't even my job. I have no idea why they haven't been mentioned or implemented yet by a Zenimax staff member, which is another source of frustration for many players! It just seems that Zenimax doesn't care for its players. All the while they go on these roadshows talking about new content to attract new players, when the existing content is broken and crumbling apart. Zenimax - work harder to retain your existing customers! Bells & whistles don't keep players around. Get your act together!

milesrodneymcneely2_ESO

Khafar wrote: »

The fact that each new patch is already breaking a number of other things means that they need to slow things down and focus on doing it right, with a full set of testing for each patch. If they don't, we'll all pay for it down the road. But yes, that will mean most bugs will take weeks to resolve. Not days.

I'm actually curious as to why that is, as a layman who knows zero about programming. It seems that each patch breaks a few things, and it always appears to be related to quest objectives or quest NPCs.

Someone suggested it was the way the megaserver instances the game, and that sounded intriguing to me.

Does that sound right to you?

Valerien

There any news on this?

A fix was being tested some time ago and yet nothing seems to have been done.

tw1jaysin

officer_dumpling wrote: »

2) There is a known work-around (i.e., skipping PVP training quest), which would have helped many players if it was known. Zenimax has done nothing to make players entering Cyrodill for the first time aware of this work-around option.

SOLUTION FOR NEW PLAYERS - as part of the Cyrodill in-game mail that we all receive upon hitting lvl 10, a warning message can be included, offering up the work-around option.

SOLUTION FOR EXISTING PLAYERS - if possible, maybe a GM could manually reset the quest if they want to skip the training quests.

Agree. As soon as the bug was acknowledged they should have started working on steps to prevent new players from encountering it. I know fixing the actual bug might take some time, but to allow it to proliferate unchecked doesn't make sense. I'm a returning player and this quest worked no problem before. I was given no warning or heads up about the bug, so I proceeded as normal and encouraged my friend (who is a new player) to do the quest to learn the siege mechanics. Needless to say, she is irked and I look somewhat the fool.

robertogr97ub17_ESO

ZOS_JessicaFolsom wrote: »

We're working on a fix for this one. It's currently in QA testing.

Can someone please at least answer us? Pathetic

Sorcere666

Seems like they finally fixed it...just got credit for hitting the target dummies with trebuchets and catapults.