Loyalty Program Rewards

The_Antiquarian · February 2015

Kahz wrote: »

I personally don't think this was possibly without everyone's help bringing this to attention to the GM's, you've guys have been great and thank you to the guys at ZOS for clearing this up.

In regards to those who argue we should not receive this; the bottom like is Loyality cannot be gauged by the when we started playing but how much we invested into the francise. Our RL are all different and due to circumstances some are not able to subscribe at some point during another, as mentioned countless times.

Honestly if you boast about how you never unsubscribed and how loyal you are, then I am sure a few more people getting some digital items won't suddenly make your loyalty waver. Unless you just want to appear more special than the masses, just admit it but don't throw words like fairness or loyal around.

Insightful and every words ring true.

I agree with everything you said.

The least ESO could do was provide us, the loyal fans, to prove our loyalty by giving us more time to remain subscribed so we can receive the rewards when the Loyalty Program officially ends.

You guys did state the following:

"If you haven’t kept your subscription active, don’t worry. You’ll still be able to get the pets and other upcoming rewards once you meet the requirements. Stick with us, and you’ll have quite the collection to show off before long."

Although we had a late start, we sticked with you guys. But here you are, Zenimax/Bethada, giving us only ONE SINGLE MONTH to accrue one additional single month for the rewards before the program completely ends.

This is devastating to us.

starkerealm · February 2015

Kahz wrote: »

@jamesharv2005ub17_ESO @starkerealm
Check the main page of the official site

Okay, but what does that answer? That's basically saying the same thing they've already been saying except for when the Sheo outfit is slated.

It still doesn't say if players who hit 9 months after the 17th will get it.

Kahz · February 2015

@The_Antiquarian Hey my friend, have you not had a chance to visit the Official Site? It's on the front page.

Troneon · February 2015

starkerealm wrote: »

Troneon wrote: »

starkerealm wrote: »

Troneon wrote: »

starkerealm wrote: »

Troneon wrote: »

jamesharv2005ub17_ESO wrote: »

Troneon wrote: »

So even if you buy 9 months of subscription right now you will not get any of the loyalty rewards?

mmm....

Correct. Except for the senche if you pay 10 months.

Sounds like a cash grab.

A loyalty Reward with the ability for everyone to get it even if they did not even play the game until now as long as the pay $$$$$ lots for it...

Yeah I smell cash grab..almost as bad as locking races and factions behind pay walls...

OH wait nvm....

Yeah, nevermind, almost nobody's going to do that. So it's not really a cash grab if you don't let people outside of your most fanatical fanbase know, "hey, here's this thing we're sellin', you maybe wanna piece of this awesome here?"

At least all the money from everyone bumping themselves to 300 days paid subscription to get a giant cat mount will go back into the PC GAME and not into development for consoles.....oh wait nvm.

Yeah, nevermind. Come back when you're talking sense. Those cards are already sold, so far as ZoS is concerned. The stores gave them money for them. That cash is already in ZoS's pockets.

Some people used subscriptions to bump themselves not pre paid cards. Buy 90 days sub, cancel, but another 90 day sub, cancel.

Well, your wonderful conspiracy plan just fell apart, because ZoS locked down the 180 day sub before this announced. If this was really a cash grab, wouldn't you want to... you know, grab some cash?

Edit: sub thing does not work.

Does not change the point of the argument though.

It's obvious it's a cash grab. Otherwise they would of only allowed people with PLAYED days to get the mount. Not anyone who throws money at them.

At this point it is not even a loyalty reward, they may as well put it in the crown store for the same price as 300 days sub.

Cat mount for $100+ anyone?

Don't forget it's the same company that got people to pay extra for imperial race and just play any faction they wanted....and to use a horse at lower levels right away...

Southpark explains the crown store well.

https://www.youtube.com/watch?v=5CbWr0zO7Ac

starkerealm · February 2015

Troneon wrote: »

starkerealm wrote: »

Troneon wrote: »

starkerealm wrote: »

Troneon wrote: »

starkerealm wrote: »

Troneon wrote: »

jamesharv2005ub17_ESO wrote: »

Troneon wrote: »

So even if you buy 9 months of subscription right now you will not get any of the loyalty rewards?

mmm....

Correct. Except for the senche if you pay 10 months.

Sounds like a cash grab.

A loyalty Reward with the ability for everyone to get it even if they did not even play the game until now as long as the pay $$$$$ lots for it...

Yeah I smell cash grab..almost as bad as locking races and factions behind pay walls...

OH wait nvm....

Yeah, nevermind, almost nobody's going to do that. So it's not really a cash grab if you don't let people outside of your most fanatical fanbase know, "hey, here's this thing we're sellin', you maybe wanna piece of this awesome here?"

At least all the money from everyone bumping themselves to 300 days paid subscription to get a giant cat mount will go back into the PC GAME and not into development for consoles.....oh wait nvm.

Yeah, nevermind. Come back when you're talking sense. Those cards are already sold, so far as ZoS is concerned. The stores gave them money for them. That cash is already in ZoS's pockets.

Some people used subscriptions to bump themselves not pre paid cards. Buy 90 days sub, cancel, but another 90 day sub, cancel.

Well, your wonderful conspiracy plan just fell apart, because ZoS locked down the 180 day sub before this announced. If this was really a cash grab, wouldn't you want to... you know, grab some cash?

I think you miss understand. You can buy 90 days of sub, cancel the subscription, then buy another 90 days of sub, cancel that and then buy another 90 days of sub. SO it eventually adds up to 300 days, or use the pre paid method.

That's what I was told any way. It's obvious it's a cash grab. Otherwise they would of only allowed people with PLAYED days to get the mount. Not anyone who throws money at them.

Oh god, does that actually work?

I mean, honestly, will that actually kick you over?

And, somewhat more importantly, you actually expect they think people will try to manipulate the system...

No, wait, I actually know that one doesn't work. Because when you cancel and set up a recurring payment, while the old one is still processing, it bills you at the end of the cycle, not on the spot. Unless, maybe, if you're changing cards, but even then, I'll bet you only get a holding fee, not the extra time attached to your account...

So, their master plan is for you to try to game their system in a way that will almost certainly not work so they can rake in the fat dough in a cash grab... when they could just, I don't know, stick a new piece in their store where you could prebuy game time... but, that would make too much sense, be too convenient, and run too much of a risk of actually working, so they can't do that.

EDIT: Honestly, I wish I could still give you a LoL for that, you earned it.

jamesharv2005ub17_ESO · February 2015

It will only work if you buy gametime cards. You cannot pay up like that using ZOS's account page.

jamesharv2005ub17_ESO · February 2015

Kahz wrote: »

@The_Antiquarian Hey my friend, have you not had a chance to visit the Official Site? It's on the front page.

That page clears up nothing. What are you reading? Can you copy and paste it?

Troneon · February 2015

jamesharv2005ub17_ESO wrote: »

It will only work if you buy gametime cards. You cannot pay up like that using ZOS's account page.

So it makes it ok because the money is in pre paid cards?

I think it bothers a lot of long term players a loyalty reward is not played time but PAYED time. Anyone who just came back to the game, can drop $100-200 and buy the giant cat mount.

I don't really care about a silly mount but when I see this type of crap I call it out as I see it and can understand that people are annoyed about it are where they are coming from.

jamesharv2005ub17_ESO · February 2015

Troneon wrote: »

jamesharv2005ub17_ESO wrote: »

It will only work if you buy gametime cards. You cannot pay up like that using ZOS's account page.

So it makes it ok because the money is in pre paid cards?

I think it bothers a lot of long term players a loyalty reward is not played time but PAYED time.

Where did I say whether i thought it was ok or not. All I said was you cant pay for 90 days cancel pay another 90 days. Doesnt work like that. Youd need to buy gametime cards to pay 300 days in advance.

starkerealm · February 2015

Troneon wrote: »

jamesharv2005ub17_ESO wrote: »

It will only work if you buy gametime cards. You cannot pay up like that using ZOS's account page.

So it makes it ok because the money is in pre paid cards?

I think it bothers a lot of long term players a loyalty reward is not played time but PAYED time.

No contest there (on the irking long term players, anyway). But the way it's set up, ZoS hasn't made it easy, no, make that, possible to give them money to buy their way around. Meaning it doesn't really qualify as a cash grab.

EDIT: Again, the prepaid card money goes to the retailers that paid ZoS for them in the first place. ZoS already has the money for those cards, so they don't see the profits from a few players rushing out and buying up two or three cards at once.

Troneon · February 2015

.

starkerealm wrote: »

Troneon wrote: »

jamesharv2005ub17_ESO wrote: »

It will only work if you buy gametime cards. You cannot pay up like that using ZOS's account page.

So it makes it ok because the money is in pre paid cards?

I think it bothers a lot of long term players a loyalty reward is not played time but PAYED time.

No contest there (on the irking long term players, anyway). But the way it's set up, ZoS hasn't made it easy, no, make that, possible to give them money to buy their way around. Meaning it doesn't really qualify as a cash grab.

EDIT: Again, the prepaid card money goes to the retailers that paid ZoS for them in the first place. ZoS already has the money for those cards, so they don't see the profits from a few players rushing out and buying up two or three cards at once.

Your arguing semantics, they charge for people to get to 300 days, that's the requirement. End of story. The fact it's in pre paid cards or not does not matter.

starkerealm · February 2015

Troneon wrote: »

.

starkerealm wrote: »

Troneon wrote: »

jamesharv2005ub17_ESO wrote: »

It will only work if you buy gametime cards. You cannot pay up like that using ZOS's account page.

So it makes it ok because the money is in pre paid cards?

I think it bothers a lot of long term players a loyalty reward is not played time but PAYED time.

No contest there (on the irking long term players, anyway). But the way it's set up, ZoS hasn't made it easy, no, make that, possible to give them money to buy their way around. Meaning it doesn't really qualify as a cash grab.

EDIT: Again, the prepaid card money goes to the retailers that paid ZoS for them in the first place. ZoS already has the money for those cards, so they don't see the profits from a few players rushing out and buying up two or three cards at once.

Your arguing semantics, they charge for people to get to 300 days, that's the requirement. End of story.

No, it's actually not semantics. There's a huge difference between someone handing you 30 bucks, and someone buying something you sold six months ago for 30 bucks.

If you're six months down the line, and realize, "oh crap, this ship is sinking," and you're willing to do unscrupulous things to get whatever you can before you drown... going and saying, "ah, I shall incentivize sales in the retail sector of product I've already sold to merchants," shouldn't be the first thought that comes to mind.

Livvy · February 2015

starkerealm wrote: »

EDIT: Again, the prepaid card money goes to the retailers that paid ZoS for them in the first place. ZoS already has the money for those cards, so they don't see the profits from a few players rushing out and buying up two or three cards at once.

They will see the profits, because the faster the retailer sells out of game cards the faster they have to re-order more game cards from ZoS...

The_Antiquarian · February 2015

I guess once again... we won't be hearing anything from the Devs regarding the update/clarification on this issue...

....

The_Antiquarian · February 2015

This doesn't make absolute sense.

Adding additional time via subscription page should be in every ways, equal to using prepaid cards to add the game.

The_Antiquarian · February 2015

There are so many issues that Devs need to address regarding the Loyalty rewards.

When can we get the final update regarding these issues?

We were promised by the end of this afternoon...

Livvy · February 2015

Edited: Apparently they did answer everyone, just not in this thread.

Gidorick · February 2015

Here is the quote from the main site

"If you've been exploring Tamriel for nine months, you have another special gift coming soon! We're adding the Mask of Cheerful Slaughter to our loyalty program. Inspired by none other than the dread lord of madness himself, no enemy will escape your unnerving countenances when you wear it into battle—or just around the tavern to creep out your friends.

This reward joins the High Hrothgar Wraith and the Loyal Dwarven Sphere as a token of our appreciation. When you've been a paid subscriber for nine months, you'll receive it in your in-game mail!"

http://www.elderscrollsonline.com/en-us/news/post/2015/02/19/nine-month-loyalty-reward-and-more

Now, as long as you have PAID for 9 months you get the Mask of Cheerful Slaughter. So, to recap... if you have PAID for 9 months of game time (270 days) you will receive the Mask of Cheerful Slaughter and if you've PAID for 300 days (1 more month) you will receive the Striped Senche Mount. These rewards no longer have anything to do with longevity of subscription but money committed.

SO... if you have NOT been with ESO from the beginning and would like either of these "Loyalty Rewards" just make sure you have applied at LEAST 300 days worth of game time to your account before March 17!

Awesome!

The_Antiquarian · February 2015

Livvy wrote: »

The_Antiquarian wrote: »

I guess once again... we won't be hearing anything from the Devs regarding the update/clarification on this issue...

....

Yeah... the afternoon ended quite a while ago here on the east coast.

I personally wish they would not say anything. Rather than say they'll update everyone and not deliver.

It's like adding insult to injury.

I am on a trip with my wife before her pregnancy's due, trying to celebrate, but instead, this Loyalty Reward issue is keeping me fully occupied in front of PC. This toiling in the forum and waiting for Devs' response is making me a horrible husband.

Did we just get pranked by the Dev? Did I just seat in front of the PC for 6 hours for nothing?

Orihara_Izaya · February 2015

Gidorick wrote: »

Here is the quote from the main site

"If you've been exploring Tamriel for nine months, you have another special gift coming soon! We're adding the Mask of Cheerful Slaughter to our loyalty program. Inspired by none other than the dread lord of madness himself, no enemy will escape your unnerving countenances when you wear it into battle—or just around the tavern to creep out your friends.

This reward joins the High Hrothgar Wraith and the Loyal Dwarven Sphere as a token of our appreciation. When you've been a paid subscriber for nine months, you'll receive it in your in-game mail!"

http://www.elderscrollsonline.com/en-us/news/post/2015/02/19/nine-month-loyalty-reward-and-more

Now, as long as you have PAID for 9 months you get the Mask of Cheerful Slaughter. So, to recap... if you have PAID for 9 months of game time (270 days) you will receive the Mask of Cheerful Slaughter and if you've PAID for 300 days (1 more month) you will receive the Striped Senche Mount. These rewards no longer have anything to do with longevity of subscription but money committed.

SO... if you have NOT been with ESO from the beginning and would like either of these "Loyalty Rewards" just make sure you have applied at LEAST 300 days worth of game time to your account before March 17!

Awesome!

I'm not so sure, it says "when you've been" a paid subscriber. It doesn't way when you have paid for 9 months subscription.

Also previously they mentioned that it's time elapsed and not time paid. The question here is not if it's time Paid or time Elapsed.

The real question people should be asking is if players can still earn this reward at a later point in time if they haven't "been" subscribed for enough time regardless of the amount of time paid.

Also the very fact that the dev's replied and said more information is to come makes me skeptical. Either way I don't think your interpretation is right so don't get your hopes up just yet.

The_Antiquarian · February 2015

Livvy wrote: »

Edited: Apparently they did answer everyone, just not in this thread.

Where is the Dev's response regarding the Loyalty Rewards? I don't see one!

Orihara_Izaya · February 2015

The_Antiquarian wrote: »

Livvy wrote: »

Edited: Apparently they did answer everyone, just not in this thread.

Where is the Dev's response regarding the Loyalty Rewards? I don't see one!

This user is referring to this article posted this morning.

http://www.elderscrollsonline.com/en-us/news/post/2015/02/19/nine-month-loyalty-reward-and-more

However the article was posted at around 6:30 am, and the Developer replied at 8:00 am~ saying information would come this afternoon. Leaving me to believe that the article wasn't the information, and there is something else.

Could be wrong, but that's what I was able to deduce.

Livvy · February 2015

The_Antiquarian wrote: »

Livvy wrote: »

Edited: Apparently they did answer everyone, just not in this thread.

Where is the Dev's response regarding the Loyalty Rewards? I don't see one!

I was just referring to what Gidorick posted right after me. Seems it's on the main site.

I agree with Orihara though, it isn't really clear about the future.

BigM · February 2015

I would love if they pointed out the real loyal one's have been here from beta right through to today. But guess that is just too much to ask for.

How come at times I feel like a sucker!

The_Antiquarian · February 2015

Oh that Posting on the Main Site was posted many hours before the Dev promised us with an update.

Dev hasn't mentioned anything about Loyalty Rewards afterward. We have been waiting for hours for nothing. Should've just told us that the update will be provided tomorrow or as the other fellow pointed out above, just maintain their silence.

jamesharv2005ub17_ESO · February 2015

Gidorick wrote: »

Here is the quote from the main site

"If you've been exploring Tamriel for nine months, you have another special gift coming soon! We're adding the Mask of Cheerful Slaughter to our loyalty program. Inspired by none other than the dread lord of madness himself, no enemy will escape your unnerving countenances when you wear it into battle—or just around the tavern to creep out your friends.

This reward joins the High Hrothgar Wraith and the Loyal Dwarven Sphere as a token of our appreciation. When you've been a paid subscriber for nine months, you'll receive it in your in-game mail!"

http://www.elderscrollsonline.com/en-us/news/post/2015/02/19/nine-month-loyalty-reward-and-more

Now, as long as you have PAID for 9 months you get the Mask of Cheerful Slaughter. So, to recap... if you have PAID for 9 months of game time (270 days) you will receive the Mask of Cheerful Slaughter and if you've PAID for 300 days (1 more month) you will receive the Striped Senche Mount. These rewards no longer have anything to do with longevity of subscription but money committed.

SO... if you have NOT been with ESO from the beginning and would like either of these "Loyalty Rewards" just make sure you have applied at LEAST 300 days worth of game time to your account before March 17!

Awesome!

Not true. It does not say if you have paid for. It like ALL the other rewards requires you not only to have paid for the time but used it up. If the answer was as simple as you make it out why did the dev say she would have to get back with us? The senche yes you are correct. The mask I believe you are not correct.

jamesharv2005ub17_ESO · February 2015

The_Antiquarian wrote: »

Oh that Posting on the Main Site was posted many hours before the Dev promised us with an update.

Dev hasn't mentioned anything about Loyalty Rewards afterward. We have been waiting for hours for nothing. Should've just told us that the update will be provided tomorrow or as the other fellow pointed out above, just maintain their silence.

I sent a PM and she didnt respond to that either. I guess they just ignore us when we send them messages. Is kind of bad they had all day and couldnt be bothered to follow through on what they said. I like you just want thtem to clarify this one issue. I dont understand why its got to be so complicated. They can say yes you get it if you simply pay or not you wont get it unless you have been here 9 months.

Pappa · February 2015

jamesharv2005ub17_ESO wrote: »

The_Antiquarian wrote: »

Oh that Posting on the Main Site was posted many hours before the Dev promised us with an update.

Dev hasn't mentioned anything about Loyalty Rewards afterward. We have been waiting for hours for nothing. Should've just told us that the update will be provided tomorrow or as the other fellow pointed out above, just maintain their silence.

I sent a PM and she didnt respond to that either. I guess they just ignore us when we send them messages. Is kind of bad they had all day and couldnt be bothered to follow through on what they said. I like you just want thtem to clarify this one issue. I dont understand why its got to be so complicated. They can say yes you get it if you simply pay or not you wont get it unless you have been here 9 months.

I wouldn't take it personally, she probably gets hundreds of pm's a day

Gidorick · February 2015

jamesharv2005ub17_ESO wrote: »

Gidorick wrote: »

Here is the quote from the main site

"If you've been exploring Tamriel for nine months, you have another special gift coming soon! We're adding the Mask of Cheerful Slaughter to our loyalty program. Inspired by none other than the dread lord of madness himself, no enemy will escape your unnerving countenances when you wear it into battle—or just around the tavern to creep out your friends.

This reward joins the High Hrothgar Wraith and the Loyal Dwarven Sphere as a token of our appreciation. When you've been a paid subscriber for nine months, you'll receive it in your in-game mail!"

http://www.elderscrollsonline.com/en-us/news/post/2015/02/19/nine-month-loyalty-reward-and-more

Now, as long as you have PAID for 9 months you get the Mask of Cheerful Slaughter. So, to recap... if you have PAID for 9 months of game time (270 days) you will receive the Mask of Cheerful Slaughter and if you've PAID for 300 days (1 more month) you will receive the Striped Senche Mount. These rewards no longer have anything to do with longevity of subscription but money committed.

SO... if you have NOT been with ESO from the beginning and would like either of these "Loyalty Rewards" just make sure you have applied at LEAST 300 days worth of game time to your account before March 17!

Awesome!

Not true. It does not say if you have paid for. It like ALL the other rewards requires you not only to have paid for the time but used it up. If the answer was as simple as you make it out why did the dev say she would have to get back with us? The senche yes you are correct. The mask I believe you are not correct.

I have fallen victim to selective reading!

Sorry. lol

ZOS_GinaBruno · February 2015

Apologies for the delay, guys. We're still trying to straighten out all the details, but we'll definitely share everything with you as soon as we can!