Maintenance for the week of September 22:
• NA megaservers for maintenance – September 22, 4:00AM EDT (8:00 UTC) - 10:00AM EDT (14:00 UTC)
• EU megaservers for maintenance – September 22, 8:00 UTC (4:00AM EDT) - 14:00 UTC (10:00AM EDT)

The Maintenance Never Ends

  • starkerealm
    starkerealm
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    Yarlenzey wrote: »
    Seeing as this exploit is about to be fixed....Anyone know what it was that I missed out on?
    I think they include QA, after the patch work is done.

    This is probably part of why they cannot tell us how long it will take, and is definitely why they can't tell us what is in the patch before they start.

    They might actually remove stuff from the patch before they bring the servers back up.

    I have no idea how to respond to these three zingers.





    With sarcasm and cunning. You know, like a normal post.
  • iarnold
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    Mureel wrote: »
    Dude do you really think the EU servers are in EU? Then no reason for same time maintenance. I really don't believe there are any servers in the actual EU.

    lol I assumed so, but I could be mistaken. In any case, my point still stands on the fact that they aren't very good at maintainance if they need so much time EVERY WEEK to update a system they built.
  • rotorhead7700
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    PS4/XB1 complete. Now just for us PC plebs...
  • Mureel
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    Mureel wrote: »
    iarnold wrote: »
    I can understand how the maintenance are integral for a smooth gameplay, but I'm in Australia, and I finish work at 4.30 pm. Today's maintenance started at 5 pm, and now it's 10.30 with servers still under maintenance. This isn't the first week it has happened.

    These maintainances are a joke. I work with servers, and the way we work is to have a staging version of server where we get all the required updates ready, and when the server comes down, we just push all changes to live servers. The server are never down for more than an hour, going up to 2 hours when there are major changes.

    Considering how much money the plus membership costs, losing 1 day a week isn't fair to the gamers in Australia.

    Zenimax should either have dedicated Oceanic Server where the maintenance timing aren't this ludicrous, or they should work on providing better customer service by not wasting peoples' time.

    Dude do you really think the EU servers are in EU? Then no reason for same time maintenance. I really don't believe there are any servers in the actual EU.

    Unless they have a realllllly long ethernet patch cable, they are in Frankfurt Germany. Whether you consider that to be in "the actual EU", is up to you. :smile:

    Concurrent maintenance is an efficiency for ZOS staff.

    Really? Well that's something at least! Why is the maintenance at the same time for both? Do you know?
  • djogani
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    Dayum 6 hours and still going for PC/MAC. Consoles are done so i guess 6 more hours right? Lol. They should start their maintenance at 12 am why not doing it in night shift?
  • jeppyboi
    jeppyboi
    PC still in progress.. come on man :/
  • Mureel
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    djogani wrote: »
    Dayum 6 hours and still going for PC/MAC. Consoles are done so i guess 6 more hours right? Lol. They should start their maintenance at 12 am why not doing it in night shift?

    5.5 hours! xD It's like 8:35am where they are...so I guess things start finally happening, like notices that patch issues and a few more hours at least etc. I hope not.
  • notimetocare
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    TheMaster wrote: »
    Vipstaakki wrote: »
    The alternative isn't any better. You will either get maintenance or infinite errors. You won't be able to play all day long no matter what.

    Or C. They can fire the current team and hire competent developers.
    ccfeeling wrote: »
    No other solution I think :smile:
    The other solution is getting a new dev team.

    Reasonable solutions only. Stupidity isnt helpful.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Hey guys, just a heads up that PC maintenance should be wrapping up in the next hour or two. In addition to the patch, we're also performing some additional non-patch related maintenance to our infrastructure. We'll let you know if this will end up lasting longer than the estimated time frame.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • GCVDJ11T
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    Hey guys, just a heads up that PC maintenance should be wrapping up in the next hour or two. In addition to the patch, we're also performing some additional non-patch related maintenance to our infrastructure. We'll let you know if this will end up lasting longer than the estimated time frame.

    Thank you Gina for the update
  • Huyen
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    At least give us the patchnotes already...
    Huyen Shadowpaw, dedicated nightblade tank - PS4 (Retired)
    Huyen Swiftpaw, nightblade dps - PC EU (Retired)
    Huyen Lightpaw, templar healer - PC EU (Retired)
    Huyen Swiftpaw, necromancer dps - PC EU (Retired)
    Huyen Swiftpaw, dragonknight (no defined role yet)

    "Failure is only the opportunity to begin again. Only this time, more wisely" - Uncle Iroh
  • Mureel
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    Mureel wrote: »
    djogani wrote: »
    Dayum 6 hours and still going for PC/MAC. Consoles are done so i guess 6 more hours right? Lol. They should start their maintenance at 12 am why not doing it in night shift?

    5.5 hours! xD It's like 8:35am where they are...so I guess things start finally happening, like notices that patch issues and a few more hours at least etc. I hope not.

    See? 3 mins after I said that, note from Gina.

    Thanks too, for the update!
  • rotorhead7700
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    Hey guys, just a heads up that PC maintenance should be wrapping up in the next hour or two. In addition to the patch, we're also performing some additional non-patch related maintenance to our infrastructure. We'll let you know if this will end up lasting longer than the estimated time frame.

    Thank you for the communication. I personally always find it nicer to have an ETA even if it ends up being wrong, because it gives me some guidance on when to check back. So I'll give you one vote/support for ETA updates from the outset! I'll never fault an attempt to communicate from a company
    Edited by rotorhead7700 on 21 August 2017 13:43
  • Anne_Firehawk
    Anne_Firehawk
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    @ZOS_GinaBruno Patch Notes?
    Anne Firehawk | Legate | Bringer of Light | Voice of Reason | Divayth Fyr's Coadjutor | Dro-m'Athra Destroyer | Magicka DK forever
    GUAR SQUAD OP
    All Hardmodes done, WTB content.
    Cancercrates are ruining the game

    DD | Phoenix Reborn
    GM | Tamriels Emporium

    #permabanAPFlippers
  • Mureel
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    Huyen wrote: »
    At least give us the patchnotes already...

    8:41am there. They probably aren't done yet. Please get some understanding regarding office hours and time zones.
  • STEVIL
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    Hey guys, just a heads up that PC maintenance should be wrapping up in the next hour or two. In addition to the patch, we're also performing some additional non-patch related maintenance to our infrastructure. We'll let you know if this will end up lasting longer than the estimated time frame.

    Thanks @ZOS_GinaBruno for the info.

    And please dont stare at the sun!!!

    Proudly skooma free while talks-when-drunk is in mandatory public housing.
    YFMV Your Fun May Vary.

    First Law of Nerf-o-Dynamics
    "The good way I used to get good kills *with good skill* was good but the way others kill me now is bad."

  • xSkullfox
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    redditcom-server-room-179966.jpg
    Groupfinder:
    The worst part is when it finally puts you in a group, your healer turns into a werewolf, your tank has 14k HP and the dps is heavy armor, using a restro staff and a two handed sword on the backbar. Then comes the 15 minute penalty before the cycle starts anew.

    Rulz of Morrowind:
    • The first rule of Morrowind is: You do not talk about Morrowind.
    • The second rule of Morrowind is: You do not talk about Morrowind.
    • Third rule of Morrowind: Someone yells NDA stuff, uploads images, streams, the game is over.
    • Fourth rule: only invited players can test.
    • Fifth rule: one invite at a time, fellas.
    • Sixth rule: crying or bashing on pts.
    • Seventh rule: NDA will go on as long as they have to.
    • And the eighth and final rule: If this is your first invite at Morrowind, you have to play.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    STEVIL wrote: »
    Hey guys, just a heads up that PC maintenance should be wrapping up in the next hour or two. In addition to the patch, we're also performing some additional non-patch related maintenance to our infrastructure. We'll let you know if this will end up lasting longer than the estimated time frame.

    Thanks @ZOS_GinaBruno for the info.

    And please dont stare at the sun!!!

    What do you think would be worse? Staring at the sun, or attempting to read an Elder Scroll? :dizzy:
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Elsonso
    Elsonso
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    Yarlenzey wrote: »
    Seeing as this exploit is about to be fixed....Anyone know what it was that I missed out on?
    I think they include QA, after the patch work is done.

    This is probably part of why they cannot tell us how long it will take, and is definitely why they can't tell us what is in the patch before they start.

    They might actually remove stuff from the patch before they bring the servers back up.

    I have no idea how to respond to these three zingers.

    Don't bother trying. I said that this is what I think they do, but I don't necessarily agree with what they are doing. If anyone needed to run redundant megaservers, it is ZOS. Whatever process they are using to deploy patches and updates would be best served by having duplicate Live hardware so that they could load up the backup Live server, get everything sorted, and then just swap the two. I say this because I always feel like ZOS is just as surprised by what they install on the server as we are. :smile:
    Mureel wrote: »
    Really? Well that's something at least! Why is the maintenance at the same time for both? Do you know?

    Two parts to that answer. The staff is there doing the one megaserver, and part of that is just sitting around drinking high energy drinks while waiting for stuff to finish. They might as well do both of them at the same time. In the case today, all 6 of them.

    The second part is that the servers are apparently not exactly totally independent. They have run into problems where changes on the NA server caused the EU server to tank. By doing them at the same time, they reduce the risk of unintended side effects.

    Edit: And thanks to Gina's comment, I suspect that the special maintenance today for the consoles was to put the bow and ribbon on whatever they had to fix last Thursday with the back end infrastructure. While the consoles and PC are separate, they do share back end infrastructure.
    Edited by Elsonso on 21 August 2017 13:48
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • phairdon
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    Get outside and enjoy the solar eclipse! If you're in the right states.
    Your immersion is breaking my entitlement. Buff Sorc's. Darkshroud the cremator Death by furRubeus BlackFluffy knight BladesThe Fat PantherPsijic Fungal SausageFlesheater the VileCaspian Rafferty FernsbyArchfiend Warlock PiersThe Black BishopEvil Wizard Lizard (EU)Neberra Vestige Fajeon (EU)Salanis Deathstick (EU)Blood Mage Alchemist (EU)
  • dsalter
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    STEVIL wrote: »
    Hey guys, just a heads up that PC maintenance should be wrapping up in the next hour or two. In addition to the patch, we're also performing some additional non-patch related maintenance to our infrastructure. We'll let you know if this will end up lasting longer than the estimated time frame.

    Thanks @ZOS_GinaBruno for the info.

    And please dont stare at the sun!!!

    What do you think would be worse? Staring at the sun, or attempting to read an Elder Scroll? :dizzy:

    if nothing can destroy an elder scroll why do they not open one up and wrap themselves in it as armor?
    PLEASE REPLY TO ME WITH @dsalter otherwise i'm likely to miss the reply if its not my own thread

    EU - [Arch Mage Dave] Altmer Sorcerer
    Fight back at the crates and boxes, together we can change things.

  • Doctordarkspawn
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    Hey guys, just a heads up that PC maintenance should be wrapping up in the next hour or two. In addition to the patch, we're also performing some additional non-patch related maintenance to our infrastructure. We'll let you know if this will end up lasting longer than the estimated time frame.

    Yeah, you -best- be performing some work on that infastructure.
  • dimensional
    dimensional
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    STEVIL wrote: »
    Hey guys, just a heads up that PC maintenance should be wrapping up in the next hour or two. In addition to the patch, we're also performing some additional non-patch related maintenance to our infrastructure. We'll let you know if this will end up lasting longer than the estimated time frame.

    Thanks @ZOS_GinaBruno for the info.

    And please dont stare at the sun!!!

    What do you think would be worse? Staring at the sun, or attempting to read an Elder Scroll? :dizzy:

    I mean... at least you get transcendental knowledge that may or may not drive you mad with an Elder Scroll. I'll take the fun option, thanks.
  • Agalloch
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    Hey guys, just a heads up that PC maintenance should be wrapping up in the next hour or two. In addition to the patch, we're also performing some additional non-patch related maintenance to our infrastructure. We'll let you know if this will end up lasting longer than the estimated time frame.

    Thanks for the info.

    I hope that infrastucture related maintenance means some upgrade to it !
  • EnglishTea123
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    I would not be as bothered by all these maintenances if things that mattered actually got fixed . I don't care if a costume looks goofy is sets are still bugged and mechanics are still broken .

    Amen, brother. Amen. Not really sure what they're trying to fix, or what they have been trying to fix for the last 3 years the game has been out lmao
  • xenowarrior92eb17_ESO
    xenowarrior92eb17_ESO
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    STEVIL wrote: »
    Hey guys, just a heads up that PC maintenance should be wrapping up in the next hour or two. In addition to the patch, we're also performing some additional non-patch related maintenance to our infrastructure. We'll let you know if this will end up lasting longer than the estimated time frame.

    Thanks @ZOS_GinaBruno for the info.

    And please dont stare at the sun!!!

    What do you think would be worse? Staring at the sun, or attempting to read an Elder Scroll? :dizzy:

    so moth priests should wear sunglasses in order to avoid blindness ?...
  • xenowarrior92eb17_ESO
    xenowarrior92eb17_ESO
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    phairdon wrote: »
    Get outside and enjoy the solar eclipse! If you're in the right states.

    Every time there is maintenance I have a live eclipse in my life...so nothing "special" happening.
  • elfantasmo
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    @ZOS_GinaBruno Thanks for the update very informative and timely updates.

    Off topic could you please respond to a couple of small queries I have?

    1. Has it ever been discussed, or indeed is it on your company road map to develop no downtime maintenance?

    2. Do you acknowledge that there is a serious multi user service provider endpoint (you) issue with load screens and latency in cyrodil? Secondly is it on your road map to develop a solution to this or is it just 'how it is'.

    Any answer is fine, just that if we know then... you know, we know.
  • Elsonso
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    dsalter wrote: »
    STEVIL wrote: »
    Hey guys, just a heads up that PC maintenance should be wrapping up in the next hour or two. In addition to the patch, we're also performing some additional non-patch related maintenance to our infrastructure. We'll let you know if this will end up lasting longer than the estimated time frame.

    Thanks @ZOS_GinaBruno for the info.

    And please dont stare at the sun!!!

    What do you think would be worse? Staring at the sun, or attempting to read an Elder Scroll? :dizzy:

    if nothing can destroy an elder scroll why do they not open one up and wrap themselves in it as armor?

    Facing out, so that anyone attacking would be forced to read part of it.
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • DirkRavenclaw
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    Lets just hope that the Eclipse gives us no crash, also, Devs, can we have a Eclipse in Tamriel, please?
    Council Member of AtWritsEnd, Member of LoneWolfeHelp, Donor of GhostSeaTradingCO., Factor of EastEmpireTradingCO.,HonourGuard of ´DominionImperialGuard(DIG/PVP)

    Master Crafter including Jewelry, i craft for Mats and Donation, always happy to help, if Im not in the Middle of PVP, i play since around 14 Months
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