Maintenance for the week of October 6:
• [COMPLETE] ESO Store and Account System for maintenance – October 8, 2:00PM EDT (18:00 UTC) - 6:00PM EDT (22:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – October 8, 2:00PM EDT (18:00 UTC) - 6:00PM EDT (22:00 UTC)
Price for new DLC
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KhajitFurTrader✭✭✭✭✭
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You're not getting ripped off, at least not individually. And given the fact that you had to pay for the game and DLC only once, but can use them (and in fact, already have used them) for countless hours, they're a steal. That AAA single-player game with only 10 hours worth of content at full price? Now that's what I'd call a rip-off.[snip]
It is a common and tried practice in virtually every game which uses a virtual currency to generate revenue, that the prices of stuff being offered are not proper divisors of purchaseable chunks of said currency. So you have to overbuy on currency, leaving you with an amount that might or might not be useful to buy something else with it. The point is that you'll be left with (ideally constant) virtual spending potential to impulsively buy stuff with, and the association of spending real money being removed to those (rare) occasion where you fork over more moolah for what's basically a credit without interest to the game's producers/publishers.
So, don't blame ZOS for following best industry practices. Either blame the industry as a whole, or better yet, blame those customers who always want more for even less, or totally for free. They got what they wished for, but with a twist they didn't.
[edited to remove quote]Edited by ZOS_Icy on 24 November 2024 17:301 -
13igTyme✭✭✭Taxes are not the issue here. PSN never taxes anything. The issue is when companies charge virtual currency and make up prices that force people to buy more than they need.
The gaming industry as a whole is become a big money grab. Games are being released with bugs sometimes making it unplayable at first. More and more games offer DLCs before the game is even released. 10 years ago it would have been in the game and a DLC would have came months later. And just now I'm reading through the Destiny DLC patch notes and noticing that things that I would normally be able to use, now require the DLC. Forcing everyone to spend $40. The gaming industry to becoming too greedy and spoiled little kids are just throwing money at it.PS4 | NA | l3igTyme
Thinking about coming back to play...0 -
cjthibs✭✭✭✭✭
✭10 years ago a DLC would've been called an expansion and you'd need to buy it at $40 or something.
They sell these things in set denominations because it saves overheard on their part and simplifies the process so that they can focus on more important things like the game itself. Virtual currency simplifies the entire process.
And surprise surprise, an industry exists to make money?! Those ***!
Also...someone has pointed out that you're getting 500 crowns free when you buy 3000 right?!
If you compare the prices, 1500 is $15. 3000 is $25.
That means you got the 500 that you're complaining about...for FREE.
You are paying $25 for a $25 DLC...and getting 500 crowns for free. Why is worthy of complaining?
(And it's not ZOS's fault the OP couldn't cover the taxes.)Edited by cjthibs on 15 September 2015 20:181 -
cjthibs✭✭✭✭✭
✭Just to tack a little something extra on...
The ATM analogy used earlier...
The credit card machine didn't work, so you got a $20 out...except in this case, you hit $20 on the ATM and instead it said BONUS!!! on the screen and spit out an extra five along with your 20.
"...I'd better complain about this!"0 -
Hiero_Glyph✭✭✭✭✭KhajitFurTrader wrote: »
You're not getting ripped off, at least not individually. And given the fact that you had to pay for the game and DLC only once, but can use them (and in fact, already have used them) for countless hours, they're a steal. That AAA single-player game with only 10 hours worth of content at full price? Now that's what I'd call a rip-off.[snip]
It is a common and tried practice in virtually every game which uses a virtual currency to generate revenue, that the prices of stuff being offered are not proper divisors of purchaseable chunks of said currency. So you have to overbuy on currency, leaving you with an amount that might or might not be useful to buy something else with it. The point is that you'll be left with (ideally constant) virtual spending potential to impulsively buy stuff with, and the association of spending real money being removed to those (rare) occasion where you fork over more moolah for what's basically a credit without interest to the game's producers/publishers.
So, don't blame ZOS for following best industry practices. Either blame the industry as a whole, or better yet, blame those customers who always want more for even less, or totally for free. They got what they wished for, but with a twist they didn't.
Lance Armstrong still claims that many other riders used PEDs so I guess we should just let him keep his titles since everyone else did it too. I'm sorry but the argument that ZOS is justified by the actions of the industry is not a valid claim. ZOS made the decision on their own and they have to take responsibility for that action. Saying "Well, Activision did it first" isn't going to retain more customers if they are upset at your actions. [snip]
[edited for bashing & to remove quote]Edited by ZOS_Icy on 24 November 2024 17:332 -
13igTyme✭✭✭10 years ago a DLC would've been called an expansion and you'd need to buy it at $40 or something.
They sell these things in set denominations because it saves overheard on their part and simplifies the process so that they can focus on more important things like the game itself. Virtual currency simplifies the entire process.
And surprise surprise, an industry exists to make money?! Those ***!
Also...someone has pointed out that you're getting 500 crowns free when you buy 3000 right?!
If you compare the prices, 1500 is $15. 3000 is $25.
That means you got the 500 that you're complaining about...for FREE.
You are paying $25 for a $25 DLC...and getting 500 crowns for free. Why is worthy of complaining?
(And it's not ZOS's fault the OP couldn't cover the taxes.)
10 years ago I bought several DLCs for 10 dollars. SO don't go saying things are facts when they aren'tPS4 | NA | l3igTyme
Thinking about coming back to play...0 -
DaveMoeDee✭✭✭✭✭
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Who said it costs $20? It costs 2500 crowns. It does not cost $20. Base on the crown per US$ rate, it costs more like $23 dollars in reality.DaveMoeDee wrote: »Sithisvoid wrote: »I would have rather had that. That way i would have been ready for it at least.
Instead, i had to go back out,, buy another card. Give [snip] another $25, just to have $3 more in order to buy 3000 crowns for a 2500 dlc.
So instead of paying $20, the actual price of the DLC. I just spent $50, to get $20 worth of 'tokens'.
ZOS has a 750 crown pack also.
I assume you are on XBox. If an [snip] card is your problem, I can't see ZOS' fault there. They don't dictate [snip] currency. ZOS allows you to buy 750 crowns, 1500 crowns, and 3000 crowns. Any differences on consoles, well, that's what happens when you have multiple hands in the cookie jar.
They could have just sold it via DLC screen for straight up what its worth.
They know full well its 2500 crowns and players need 3000 crowns to buy it.
Honestly its not really a big deal. its just [snip], and thats why i made this topic. [snip]
Pricing things by crowns does simplify dealing with fluctuating currency.
I think the point to be made is that if they are going to have increasing crowns per $, they could have had a 2500 crown option (even if it is $23), but I think their idea is 100 crowns per dollar and the higher prices, like $25, give you free crowns (500 in that case).
I think many players cannot relate to your post because they plan to be here for years. Any crowns will eventually get used. The extra few dollars are also not noticed. I am not fond of trivializing the extra few dollars as not being much as I recognize everyone has a different budget.
[edited to remove quote]Edited by ZOS_Icy on 24 November 2024 17:500 -
PBpsy✭✭✭✭✭
✭✭✭Sithisvoid wrote: »Funkopotamus wrote: »Funkopotamus wrote: »
My point that there must be something peculiar about anyone that would pay for ESO plus.
But a few months ago you were supporting ESO's subscriptions?
Why would it be different if I wanted to pay for ESO+ now to help with crafting speed?
I also was paying for the ESO+ to have the crowns on hand to cancel after buying IC...
See how that worked out for me eh? lol
I had supported a sub only system because I was buying something concrete not a system where I pay because I feel charitable and I want to support the game.I am a consumer not a sponsor and I will only pay for concrete stuff like DLC and occasional crowns.
People did not want that simple system.Now they get the [snip] that the OP talks about. I agree it is BS but is very much expected [snip]. It is however very mild [snip] compared to the [snip] in other games like SWTOR for example, another game where my sub ended the day it went f2p.
Yeah they really gave you guys a ton of content while subbing was active huh?
It was not about quality content it was about crappy practices like making pay crowns in game instead of paying for the product directly on the online shop.
Anyway if the DLC price remains constant you can think of it like a buy 5 get the sixth one `free` deal
[edited to remove quote]Edited by ZOS_Icy on 24 November 2024 17:49ESO forums achievementsProud fanboiElitist jerkTrollHaterFan of icontested(rainbow colors granted)0 -
Gedalya✭✭✭✭✭I don't see any issue here; although I do think it would be nice if subscribers would get a discount, that way those of us who can afford it can purchase it for when a sub may not make sense down the line, but for when we may still want to play here and there.0 -
KhajitFurTrader wrote: »So, don't blame ZOS for following best industry practices. Either blame the industry as a whole, or better yet, blame those customers who always want more for even less, or totally for free. They got what they wished for, but with a twist they didn't.
An industry practice is not necessarily a "best" practice.
ZOS could have been upfront and customer friendly with its pricing scheme and payment system, but it wasn't. They did what many other companies do, which is try to confuse and obfuscate the true price of items. I'm not going to give them a pass just because they do the same slimy things that other companies do.
For example, Call of Duty DLC is listed with a price, a single price, in dollars and not some weird made-up fake currency that you have to buy in certain amounts. You need only to pay for the exact amount of each DLC that you want. Or you can buy a "season pass" which means that for an entire game, you pay one price and get all of the DLC, and you get a bit of a discount. This is customer-friendly pricing at its best. ZOS could have done this. Instead, they have a confusing half-subscription/half-weird-currency-in-set-amounts system designed to maximize their profits at the expense of customer enjoyment and goodwill. "Oh, you've been a supporter of us through our monthly subscription and now you want to turn it off after a year or two? BLAM ALL YOUR DLC IS GONE GOOD RIDDANCE." Or it might come off as "We don't really care if you had to spend more money than necessary to buy our product."
As we know with most things that take place here, customer service and satisfaction is not a priority with this company (some individuals within the company do their best under the company structure), and there seems to be little desire for them to do much better.2 -
Kleptobrainiac✭✭✭krees28b14_ESO wrote: »I have no problem with the 2500 crowns for the DLC.
The problem is i have to buy 3 000 crowns just to pay 2500 crowns to buy the damn thing. So here i was ready to buy it with $25 cash card stored. But now that snot enough due to taxes. So now i have to go buy another stupid cash card just to get $3 bucks worth just to get 3000 crowns to spend 2500 crowns with 500 left over.
[snip]
[snip]
[edited to remove quote]Edited by ZOS_Icy on 24 November 2024 17:52The artist formerly known as StaticWax.0 -
Rikal✭✭✭delphwind_ESO wrote: »I was at the store today and bought some snacks for my family. The bill came to $15, but their credit card machine was broken so I had to use the ATM ...
Those JERKS had the nerve to only distribute $20 bills!! Now I am stuck with this $5 bill in my pocket feeling REALLY taken advantage of.
If this trend continues I am going to put off buying food until they remedy this issue.
How is this "insightful" or "awesome"? The extra $5 is real currency that can be used all over the place to buy all sorts of things you actually might want. It's not analogous to having an extra amount of fake currency that can only be used in one store to buy a very limited number of things all of which you don't want. This analogy is an epic failure.Rikal on NA-PC (aka Rhaulikko)3 -
delphwind_ESO wrote: »I was at the store today and bought some snacks for my family. The bill came to $15, but their credit card machine was broken so I had to use the ATM ...
Those JERKS had the nerve to only distribute $20 bills!! Now I am stuck with this $5 bill in my pocket feeling REALLY taken advantage of.
If this trend continues I am going to put off buying food until they remedy this issue.
How is this "insightful" or "awesome"? The extra $5 is real currency that can be used all over the place to buy all sorts of things you actually might want. It's not analogous to having an extra amount of fake currency that can only be used in one store to buy a very limited number of things all of which you don't want. This analogy is an epic failure.
Right? It's like going to a store, buying something for $15, having them tell you that they only accept $20 bills but...don't worry! We'll give you a $5 gift card to our store that is non-refundable and can't be used anywhere else.1 -
KhajitFurTrader✭✭✭✭✭
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How can it be stealing if the price points of virtual goods, and the price of the currency they can be bought with, are totally arbitrary? Are you saying that marketing psychology and optimization of profit margins are equal to theft? That'd be a novel idea, at least to marketing folks and businessmen everywhere around the globe.Hiero_Glyph wrote: »[snip]
All that is done is that real money gets exchanged into a variable amount of virtual currency, which, once bought, doesn't lose its buying potential as long as the market for this currency exists. Surely, no one is forcing customers to buy anything at any price; if they think they might not be getting their money's worth, or simply won't need what's being offered, they might decide to not buy anything at any price. They could decide to pay for a continuing sub and use the DLC for free; they could pay a sub for two months and get enough crowns to buy the DLC; they could buy a crown package that either covers the minimum costs of the DLC or has the best crown/money ratio, then use the rest, or keep it for later (e.g. as a starter for the next DLC). But at no point they're being forced to pay a particular price, if they want to pay at all.
Unless you mean to say that ZOS, as the creators, have no right at all to charge their customers any arbitrary amount of money, to pay for the work of their employees and for the cost of their infrastructure. I'm quite sure you don't mean that.
[edited to remove quote]Edited by ZOS_Icy on 24 November 2024 17:330 -
Rikal✭✭✭Absolutely the crown store is designed to induce people into spending more than they want/need. If you don't believe this you are being naïve. It's fairly common practice. Set up your own currency which can only be used in your store, and is the only currency that can be used in your store. Only sell your currency is certain amounts (key giveaway to the strategy being employed). Set the amounts of currency you sell and the prices of items in your store such that things rarely "come out even". Customers either end up with wasted crowns they will never spend, or they buy something else they don't want (ZOS has effectively bundled something the customer doesn't want and sold it to them). But..... if they've really designed their store "well" you will find that the leftover crowns will not buy anything "good". They'd have to buy even more crowns for that.
If you don't care that the store is designed this way, or you like that the store is designed this way, ok. But certainly the OP has a legitimate point and every right to voice it. Will anything in this thread cause ZOS to reconsider the design of the store? Probably not, but let's not pretend the store is something other then what it is.Rikal on NA-PC (aka Rhaulikko)2 -
Kaitona✭✭✭I've found a way to get back at ZOS and effectively cheat the system!
Buy 5000 worth of credits - use 2500 on this DLC then save the remaining 2500 and use that on the next DLC. That way you don't have to spend a cent extra and it will show ZOS that you mean business.You go on these Internet blogs and people say the meanest things. - Hayden Panettiere3 -
Kobaal✭✭✭✭✭I've found a way to get back at ZOS and effectively cheat the system!
Buy 5000 worth of credits - use 2500 on this DLC then save the remaining 2500 and use that on the next DLC. That way you don't have to spend a cent extra and it will show ZOS that you mean business.
Yea! That'll show em!Kobaal - VR16 Dragon Knight - PC [NA] Azura Star
Kobaal Shadowborn - VR16 NightBlade - PC [NA] Azura Star
Kobaal Stormborn- VR3 Sorcerer - PC [NA] Azura Star
Fat Old Templar - lvl 19 Templar - PC [NA] BwB3 -
Valrien✭✭✭✭✭
✭✭✭BREAKING NEWS EVERYONE! CROWNS ARE A DOLLAR A PIECE!
15$ = 1500 crowns
25$ = 2500 crowns
This isn't shady, this is you complaining about 500 free crowns.Valrien Dravic -- Level 50 Dunmeri Sorcerer (EP)
Garahel Dravic -- Level 50 Bosmeri Nightblade (EP)Tamriel Unlimited was a mistake. One Tamriel was a bigger mistake3 -
Kobaal✭✭✭✭✭
Except people subbing and buying things from the crownstore keep this game alive so some cheapskates can continue enjoying it.
P.S. I'm not saying anyone in here is a cheapskate.
[Moderator Note: Removed moderated quote]Edited by ZOS_Racheal on 15 September 2015 23:10Kobaal - VR16 Dragon Knight - PC [NA] Azura Star
Kobaal Shadowborn - VR16 NightBlade - PC [NA] Azura Star
Kobaal Stormborn- VR3 Sorcerer - PC [NA] Azura Star
Fat Old Templar - lvl 19 Templar - PC [NA] BwB2 -
Valrien✭✭✭✭✭
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Yup if you're a sub you bent over and a red hot poker shoved up your ****
Cause unlike games that allow their subscribers to keep the DLC that got while subscribing, DCUO, SWTOR I know of off the top of my head, If you unsub they will bend you over again with their red hot poker ready to go
Except people subbing and buying things from the crownstore keep this game alive so some cheapskates can continue enjoying it.
P.S. I'm not saying anyone in here is a cheapskate.
Or are you?
But seriously, subbing isn't that bad. People just think it is. Pay 30$, get 3000 crowns over 2 months, play the DLCs while you wait for the crowns to come, and then cancel your sub and buy the pack. Or pay for 3 months and get a slightly better deal. I don't do this because I have a continuous subscription, since I like supporting things I like, but other people don't agree with that and that's totally fine.Edited by Valrien on 15 September 2015 22:30Valrien Dravic -- Level 50 Dunmeri Sorcerer (EP)
Garahel Dravic -- Level 50 Bosmeri Nightblade (EP)Tamriel Unlimited was a mistake. One Tamriel was a bigger mistake1 -
DaveMoeDee✭✭✭✭✭
✭✭✭The main point in having crowns is psychological. People on average will spend their crowns more aggressively. The money is already spend so they buy all sorts of nonsense they wouldn't otherwise.
The other benefit is that ZOS gets paid earlier. Money now is worth more than money in a month because you have a month to grow the money. If people buy the big crowns package, they will be sitting on a digital currency while ZOS already has the money. If the person uses up their balance in 4 months, that is 4 months where ZOS presumably grew that money.
But it is also true that such currencies do leave with you leftovers. Every last one of us will one day stop playing and if you bought crowns, there is a good chance our crown balances will not be exactly used up on the content we actually want to buy. I can't see myself spending crowns on anything but DLC. But the current DLC price divisibility is a very poor thing to complain about. If they were charging cash, the DLC would cost $25 (NOT $20). Now we can get the DLC plus have a bonus 500 crowns. How is that a worse setup?2 -
PBpsy✭✭✭✭✭
✭✭✭I've found a way to get back at ZOS and effectively cheat the system!
Buy 5000 worth of credits - use 2500 on this DLC then save the remaining 2500 and use that on the next DLC. That way you don't have to spend a cent extra and it will show ZOS that you mean business.
Confirmed next DLC 2505 crowns.ESO forums achievementsProud fanboiElitist jerkTrollHaterFan of icontested(rainbow colors granted)1 -
Elsonso✭✭✭✭✭
✭✭✭✭✭I've found a way to get back at ZOS and effectively cheat the system!
Buy 5000 worth of credits - use 2500 on this DLC then save the remaining 2500 and use that on the next DLC. That way you don't have to spend a cent extra and it will show ZOS that you mean business.
They have already thwarted that plan.
You can purchase Crowns in 750, 1500, 3000, and 5500 increments.XBox EU/NA:@ElsonsoJannus
PC NA/EU: @Elsonso
PSN NA/EU: @ElsonsoJannus
Total in-game hours: 11321
X/Twitter: ElsonsoJannus3 -
Hyssia✭✭✭If you were supporting the game (by running ESO Plus), you wouldn't have this problem.
What's up with people who doesn't want to pay? Is this game not worth your time? Is the dozens/hundreds of hours of gameplay not worth the 3 bucks?2 -
Valrien✭✭✭✭✭
✭✭✭I have no problem with the 2500 crowns for the DLC.
The problem is i have to buy 3 000 crowns just to pay 2500 crowns to buy the damn thing. So here i was ready to buy it with $25 cash card stored. But now that snot enough due to taxes. So now i have to go buy another stupid cash card just to get $3 bucks worth just to get 3000 crowns to spend 2500 crowns with 500 left over.
[snip]
[snip]
@xxMcKev Refer to some of the posts above. 3000 crowns for 25$, you get 2500 for the DLC PLUS 500 free.
[edited to remove quote]Edited by ZOS_Icy on 24 November 2024 17:01Valrien Dravic -- Level 50 Dunmeri Sorcerer (EP)
Garahel Dravic -- Level 50 Bosmeri Nightblade (EP)Tamriel Unlimited was a mistake. One Tamriel was a bigger mistake0 -
Asherons_Call✭✭✭✭✭
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Subscribing is a pretty decent deal imp. Exp/gold buff, You get the dlc for free if you subscribe, and on top of that you get 1500 crowns per month. Now if they will just pay up on my missing crowns from last month! 0 -
Daymond✭✭✭BlueGreenMikey wrote: »delphwind_ESO wrote: »I was at the store today and bought some snacks for my family. The bill came to $15, but their credit card machine was broken so I had to use the ATM ...
Those JERKS had the nerve to only distribute $20 bills!! Now I am stuck with this $5 bill in my pocket feeling REALLY taken advantage of.
If this trend continues I am going to put off buying food until they remedy this issue.
How is this "insightful" or "awesome"? The extra $5 is real currency that can be used all over the place to buy all sorts of things you actually might want. It's not analogous to having an extra amount of fake currency that can only be used in one store to buy a very limited number of things all of which you don't want. This analogy is an epic failure.
Right? It's like going to a store, buying something for $15, having them tell you that they only accept $20 bills but...don't worry! We'll give you a $5 gift card to our store that is non-refundable and can't be used anywhere else.
Its more like where you buy something at the store for $25 and then they give you a $5 store gift card for shopping there.0
