Having a horrible experience this week.

Metallikaz

I was 'happy' to find this thread I was begining to think it was just me.

PC/EU been having really bad lag, rubber banding even getting booted from the server. I've tried all the trouble shooting tips to no avail. The game is begining to be unplayable, this week has indeed been very bad.

s3dulo

Game randomly crashed hard AGAIN for the second time in as many days. Can't login. Also, EVERYTIME I complete Falkreath Hold, I get stuck in "battle" and have to logout completely and then log back in to fix it. Every single time.

smackinhippies

"I really wish leaders in companies that have any kind of software development would go read the Phoenix Project. It's truly a great book and really helps change the way leaders look at software development and the long term implications you can have from making the, "Just get it out the door" decision.

Usually, when a dev is telling you hey we have a problem.... you have a problem. [/quote]"



My apologies for being a bit off topic but having had a 30yr career in IT, the Phoenix Project really should be mandatory reading for anyone in that career. Bravo for bringing that book up.

Theist_VII

smackinhippies wrote: »

My apologies for being a bit off topic but having had a 30yr career in IT, the Phoenix Project really should be mandatory reading for anyone in that career. Bravo for bringing that book up.

You’re very much on topic.

From what it sounds like, having never read the book, is that it describes the necessity for patience on launch windows.

While I feel very impatient for these problems to be resolved, that impatience is a direct result of whoever impatiently full sent this update that ruined things.

Aylish

s3dulo wrote: »

Game randomly crashed hard AGAIN for the second time in as many days. Can't login. Also, EVERYTIME I complete Falkreath Hold, I get stuck in "battle" and have to logout completely and then log back in to fix it. Every single time.

You‘re stuck in combat because you probably skipped the three Minos before Boss.
You can easily leave the dungeon in group frame.

KV_Tootn

Lag is crazy from last update.. In veteran dungeons we fail because of the lag delay.. i can do them easy but when it lags for 3 seconds i know i pushed some buttons but we dead.... Game is unplayable.

Destai

ZOS_Kevin wrote: »

We are escalating this thread and highlighting that there are more folks noting issues.

Thanks for confirming, glad to see it.

But for transparency sake, couple of questions that I hope you can respond to:
Who is it being escalated to?
Who owned the issue in the other big thread and how is that changing?
Why is it only being escalated now?

Thanks for passing it along!

Dactiller

Just to bump this.

I have been facing the same issues the entire week (+999 ping, game freezes for seconds, random disconnects) and tearing my hair to find a fix. I tried all kinds of possible fixes from removing all add-ons, to VPN, to repairing the game.

The only thing I didn't try was playing from a different computer on a different internet connection, in different country.

I do a lot of raiding in PC EU and my groups are not very happy.

I hope the issue gets identified and resolved soon.

Dactiller

Oh and I forgot to add, for my case, it seems I only face this issue when I'm playing on PC EU.

I tested for a few hours in PTS with no apparent issues, and in PC NA with my level 3 character with no problems either.

Theist_VII

Destai wrote: »

Why is it only being escalated now?

Probably because they can no longer afford to leave it alone, next month we have four five games/expansions coming out that will be directly eating off of their plate.

• Throne and Liberty
• Diablo IV: Vessel of Hatred
• New World: Aeternum
• Dragon Age: The Veilguard
• Ashes of Creation Alpha 2*

Then we have a constant drip feed of new fantasy titles coming with four of the listed games directly competing with Elder Scrolls as first person titles…

• Avowed
• Kingdom Come Deliverance II
• Tainted Grail: The Fall of Avalon
• Fable
• Alkahest
• ect…

We’re about to turn the corner into a new golden age for medieval fantasy games and ESO needs to stay relevant, and that takes investment.

What little Zenimax might be getting from Microsoft will become nothing if the playerbase continues to leave due to problems like these

*Thanks @LadyGP for the reminder on Ashes of Creation, seems like that games been in development forever, so I’ve lost track of it!

adamsmith42

Tenthirty2 wrote: »

Last night I was trying to run nBC II and at one point there were a few trash mobs in a hallway just past the room where you fight Maw, they were "stuck". They would agro, but neither they or I could attack.

did you go through the doorway? that's normal behavior, there's an invisible wall at that doorway, you can't attack that mob pack til you go past it

Jaimeh

In addition to the rubebrbanding, the freezing and then everything moving in fast motion, the prolonged lag, the sudden crashes to desktop, I've also been kicked from the server, when changing zones or when leaving a group dungeon after it finished and trying to port out. In happened three times in a row (all attempts were to port to Stromhaven, which I get might have increased traffic due to the event, but it was in off-peak hours), or when I tried to port into one of my houses, abd each time I got stuck in a long loading screen and then booted to the log in screen.

PDarkBHood

Ok, not sorry for the following rant. This is the first time I have noticed anything wrong with the ESO online PC/NA. The last time I was disconnected to the lobby was about a year ago. I have had a great connection and experienced little to no lag since starting to play the game just over two years ago. Yesterday I was booted from the server twice, direct to the lobby. Got back in once, but the second time I could not get back in and went to do other things and join back several hours later. Also, I noticed that the wayshrines in Auridon specifically Skywatch Wayshrine and Vulkhel Guard Wayshrine did not load properly and ended up in the lobby. Not a happy camper, and not going back to Auridon.

KiltMaster

Still having issues, trial and dungeon cores taking a leave of absence due to the game unplayability.

As a former PVP main though it is nice that other people are getting to see this lag outside of Cyrodiil. Now it's wide open how they've been playing for years.

Hoping this leads to actual fixes instead of empty promises per usu.

kyle.wilson

ZOS_Kevin wrote: »

We are escalating this thread and highlighting that there are more folks noting issues.

Can we get the update on what's being done to fix Cyrodil? Whe've been complaining for years, but not threatening to cancel our subscriptions.
I thought threatening to cancel subs and quit threads was a tos violation.

RaikaNA

YandereGirlfriend wrote: »

Blackreach and Grey Host enjoyer here and the last three days since the maintenance patch have featured localized 10-second freezes -> kicks to login or time-dilation as the client catches back up. It's the actual definition of unplayable.

Also note, it's affecting not just random players but entire portions of the map, often when there isn't even a large fight taking place. The situation is definitely sideways.

I hate to say this but your DC ballgroup doesn't help with the server situation in Blackreach. Every time your ball group group and any ball group in general is nearby... I experience lag from an AD perspective. you guys are constantly buffing up, spamming shields, and spamming proxy det. The servers can't handle the pressure of ballgroups and it's a proven fact.

I'm no programmer but I do know that theirs a lot of coding going on when sets are proc'ing, and the servers aren't able to handle it so that's when lag starts happening.

shadyjane62

Am tired of fighting without weapons as they often take their time showing up these days.

Inevitably I look down and see the dreaded 999+ in bright red.

Einar_Hrafnarsson

Just_Attivi wrote: »

WitchyKiki wrote: »

I can't even play TOT, which is one of the most solitary activities in this game. IA, nope. Decorate a small home? Disconnect. eh. Its good we are raising concerns, I know ZOS is listening.

*notes the 51 page thread going back to May 7th about this that has definitely 'been on the radar' lol*

I believe they are cutting down server-ressources as more and more players leave the Game. Cutting costs is the only way for the Game to survive. If the next Chapter is not a massive win, i fear we might get a end of service notice. Had that on 2 different Games the past few years.

Razmirra

Had a couple lag spikes in a dungeon (Castle Thorn), as everyone else did and the delay between an attack killing an enemy and the animation happening is bothersome.

Carcamongus

Theist_VII wrote: »

Bad enough the game can’t be balanced respectfully, now it seems we can’t even play it.




I don’t know what’s going on behind the scenes, but a lot of us are starting to get fed up.

Now I’m not saying my opinion is more valid or important than anyone else, but when you have customers like me paying a premium price for your product…


Is it wrong to expect a premium product?

It was bad enough when Cyrodiil used to be the only place this happened, but now the servers are so horrible that it’s happening everywhere, even in solo content like my run of Infinite Archive.

Priorities need to change, if there is any expectation of this game lasting till it’s 20th Anniversary game performance needs to come first… and no I’m not talking about server maintenance, I’m talking about rearranging your budget for better performance.

Lag is the third new marauder and there's no achievement for beating it. It's also not new at all and has been stalking me for longer than a week. Depending on the arc, it often kills you. Now, the devs make much of the fact the archive is scored content, so much they won't let us use the armory assistant in there. There's really no need to say how bad it can be to have runs disrupted not by higher difficulties, but by lag, right?

On another note, your character looks damn fine!

Theist_VII

Carcamongus wrote: »

Theist_VII wrote: »

Bad enough the game can’t be balanced respectfully, now it seems we can’t even play it.




I don’t know what’s going on behind the scenes, but a lot of us are starting to get fed up.

Now I’m not saying my opinion is more valid or important than anyone else, but when you have customers like me paying a premium price for your product…


Is it wrong to expect a premium product?

It was bad enough when Cyrodiil used to be the only place this happened, but now the servers are so horrible that it’s happening everywhere, even in solo content like my run of Infinite Archive.

Priorities need to change, if there is any expectation of this game lasting till it’s 20th Anniversary game performance needs to come first… and no I’m not talking about server maintenance, I’m talking about rearranging your budget for better performance.

Lag is the third new marauder and there's no achievement for beating it. It's also not new at all and has been stalking me for longer than a week. Depending on the arc, it often kills you. Now, the devs make much of the fact the archive is scored content, so much they won't let us use the armory assistant in there. There's really no need to say how bad it can be to have runs disrupted not by higher difficulties, but by lag, right?

On another note, your character looks damn fine!

No kidding! I lost so many Threads on the later Arcs due to that constant freezing, which was the motivation to even make this post.

People should not have to deal with this kind of performance for extended periods of time from a game that asks for 15 a month and 40 every Wrothgar sized “expansion.”

Also want to say thank you for the compliment on my character! When I pulled that chest style page from the Diamond Anniversary crates, I had to find a use. Was perfect timing, because I haven’t used my Templar in ages, so I figured why not throw something together for them. Glad it worked out.

method__01

had same probs (game suddenly freezes and dont respond to any kb command) inside Archives ,happen 2-3 times
and in early stages -my friend who was playing with me (she plays with 300 ms latency,Asia based) had 0 issues

Theist_VII

method__01 wrote: »

had same probs (game suddenly freezes and dont respond to any kb command) inside Archives ,happen 2-3 times
and in early stages -my friend who was playing with me (she plays with 300 ms latency,Asia based) had 0 issues

It’s so odd how horrible the performance is in IA.

One would think, with less player calculations, that the performance would improve, yet with only up-to-two players, and even by yourself, it’s absolutely horrible right now.

GoAvs34

Logging onto my alts to train my horses and I get a booted from server error. Now I can't log back in . It's becoming hard to do literally anything in the game some days

Theist_VII

GoAvs34 wrote: »

Logging onto my alts to train my horses and I get a booted from server error. Now I can't log back in . It's becoming hard to do literally anything in the game some days

I’ve been playing Dragon’s Dogma II every time the connection issues have been irritating me as of late, it’s pretty fun, you should check it out if you haven’t.

Theist_VII

Anyone know if it’s possible to get a partial refund of an annual ESO+ membership?

I don’t feel comfortable paying a subscription for a game I can’t even play.

Mascen

Xbox NA, I've also experienced a bit of a weird quirk when trying to log in.

Usually after clicking on my profile I press the A button followed by a "shing" sound which brings me to the login and server selection.

But now its not working unless i do this weird rigmarole where i switch between games causing one to somehow crash before switching back to ESO and letting the game boot up longer on the loading screen, Never had this issue before Update 43 but then again im still running on an Xbox One.

Glad to see im not the only one with problems lately.

ForumSavant

ZOS_Kevin wrote: »

We are escalating this thread and highlighting that there are more folks noting issues.

This has been happening constantly and threads just get taken down because apparently one 5 month old thread is all that's needed for new connection issues.

There has to be an issue with people's routing because certain people I'm in group with will just randomly freeze and then days I log in, with nothing going on at all, it will also happen to me. Makes no sense why it would lag, game just stops, 2,3, even 5 seconds of nothing, and then it's all just caught up. It's not a DDos issue since it's happening to specific people, but really, what gives?

TaintedKurse

ZOS_Kevin wrote: »

We are escalating this thread and highlighting that there are more folks noting issues.

Tonight I experienced this issue much worse than usual. Specifically in vSE effecting just our healer and tanks. Everyone else experienced lag spikes but, nothing that kicked them out of them game. But, we couldn't clear 1st boss on our HM attempt because the healers kept crashing.

We attempted disabling addons and seeing if we could narrow down the source. However, we were unable to do so.

CrashTest

So many disconnects tonight on PCNA just running dungeons.