Having a horrible experience this week.

Theist_VII

Bad enough the game can’t be balanced respectfully, now it seems we can’t even play it.




I don’t know what’s going on behind the scenes, but a lot of us are starting to get fed up.

Now I’m not saying my opinion is more valid or important than anyone else, but when you have customers like me paying a premium price for your product…


Is it wrong to expect a premium product?

It was bad enough when Cyrodiil used to be the only place this happened, but now the servers are so horrible that it’s happening everywhere, even in solo content like my run of Infinite Archive.

Priorities need to change, if there is any expectation of this game lasting till it’s 20th Anniversary game performance needs to come first… and no I’m not talking about server maintenance, I’m talking about rearranging your budget for better performance.

LadyGP

@ZOS_Kevin Think its time to have an all hands on deck zoom call.

adamsmith42

@ZOS_GinaBruno tagging you too here... the game has been unplayable the last week; it's definitely not just cyrodiil; I don't pvp very much, but do a lot of endgame pve; instanced content has been *horrible* the last few weeks, very common to get 5+ second freezing with everything rubberbanding - two of my last three raids have been called because it was so bad; even in 4 man content... i've lost track of how many times everything on the screen has just stopped moving for a long period of time, and when it finally 'snaps' back into motion i'm dead on the floor... can we at least get some comment on what is going on?? There is a FIFTY+ PAGE LONG thread on the forum that hasn't left the front page since it was created back in MAY so clearly this isn't just some temporary ISP thing, but it's been radio silence from ZOS; people would be a lot less frustrated if we, as paying subscribers, could get some communication as to why we aren't receiving the service we are paying for

sunsrest

I caught the lag/delay pretty hard a few days ago while in a group dungeon with some people, was able to finish it but it wasn't fun, I haven't felt it in the last few days. Maybe it manifests more during peak hours.

Theist_VII

sunsrest wrote: »

I caught the lag/delay pretty hard a few days ago while in a group dungeon with some people, was able to finish it but it wasn't fun, I haven't felt it in the last few days. Maybe it manifests more during peak hours.

Were you on like an hour or two ago?

Just to be sure it wasn’t on my end, I asked in all of the guild chats and everyone was having the same issues.

Hypnotica713

Yes, since the last patch we had yesterday on PS, the lag has been SOO much worse. I was already having problems with random load screens periodically, but now, while trying to do pledges a few hours ago, didn't see enemies the group was fighting throughout the whole dungeon, my group mates were invisible MOST of the dungeon, and I had MULTIPLE random load screens throughout the whole dungeon..so bad that it happened like almost every 10 or so steps in CoA2...it has NEVER been this bad. I've had a bunch of guild mates saying the same things as well.

Theist_VII

Must be preparing us for Throne and Liberty. 😂

Like, how is it that ESO is spiraling to its worst state right before two MMOs are about to release on console?

Veinblood1965

What platform? I'm on PS4/5 NA server and been running relatively smooth. Be sure to mention platforms when having issues.

freespirit

PC-EU here and I've been running dungeons all week, maybe I'm just slow to notice but I have not seen any lag nor have I disconnected.

My play hours are long but they definitely include EU prime time.

My PC is old now, I sort of expected some issues but so far none that would alert me to a problem.

Hypnotica713

Veinblood1965 wrote: »

What platform? I'm on PS4/5 NA server and been running relatively smooth. Be sure to mention platforms when having issues.

I am on ps/na. I said the platform, but not the server🤷‍♀️

Theist_VII

Xbox NA, they know. I’m not the first person to comment about it. We’ve been having horrible connection hiccups at random since this update.

Haven’t been on PC NA in a little while because I refuse to repurchase the same subscription twice and won’t play an inferior experience.

Normally I’m at college or work so I don’t notice it, but I’ve been hearing about these random server-wide time skips, and it just so happens that I have one of my only days off this month to buckle in and try to catch up and all day the servers have been hiccup-ing.

Lost track of how many threads I have lost today to the game freezing up, and at it’s worst, I asked in all of the major guilds I’m in and you can see their replies in the OP.

Jaimeh

I've been disconnecting multiple times each day during playing sessions (PC/NA). Either the game freezes up and then it crashes to the desktop, or I get booted from the server to the log-in screen. I haven't changed anything on my end, addons are updated, and I haven't installed any new addons. Also, lag is bordering on unplayable. I was running a dungeon earlier and all the players in group were experiencing prolonged lag, not just spikes, and we could barely finish the run. These things are not a fluke, disconnects are part of our daily experience now, and they are making progressing harder content really frustrating. It would be nice to have information on whether ZOS knows what's causing this and hopefully planning to fix it @ZOS_JessicaFolsom @ZOS_GinaBruno @ZOS_Kevin

ZOS_Kevin

We are escalating this thread and highlighting that there are more folks noting issues.

shadyjane62

999+ in bright red, my constant companion.

Aurielle

Hypnotica713 wrote: »

Yes, since the last patch we had yesterday on PS, the lag has been SOO much worse. I was already having problems with random load screens periodically, but now, while trying to do pledges a few hours ago, didn't see enemies the group was fighting throughout the whole dungeon, my group mates were invisible MOST of the dungeon, and I had MULTIPLE random load screens throughout the whole dungeon..so bad that it happened like almost every 10 or so steps in CoA2...it has NEVER been this bad. I've had a bunch of guild mates saying the same things as well.

That jives with our experience on PC NA — the problems increased significantly after the most recent patch, which makes me doubtful this is just an Akamai thing (though it’s likely part of it). And I agree, it has never been this bad. PS4 was a mess when I took a break from the game in 2019, but that was largely because PS4 hardware just couldn’t handle the game anymore. My PC exceeds the recommended specs by a significant margin, and other online games I play with servers based in the US are perfectly stable with no massive ping spikes.

yNiriel

Same thing here

Theist_VII

yNiriel wrote: »

Same thing here

Hey, I know you! 👋

s3dulo

It may not just be Cyrodiil but it's DEFINITELY bad in Cyrodiil. Finally get a good battle going and then hard lag, total crash, can't even log back in for over 5 minutes.

Theist_VII

s3dulo wrote: »

It may not just be Cyrodiil but it's DEFINITELY bad in Cyrodiil. Finally get a good battle going and then hard lag, total crash, can't even log back in for over 5 minutes.

Haven’t been there in awhile from time constraints, but I would imagine it’s probably worse than anywhere else.

kargen27

We were trying to do speed runs for the three Craglorn trials last night to get the achievement for some guild members new to running vet trials. We had to start over once because the lag hit and we had disconnects meaning they wouldn't get the achievement.
The worst of the lag seemed to hit the same few players no matter which trial. I would stutter a lot and a couple of times was frozen for maybe three seconds but never bad enough for a disconnect. Bad enough to die once to popcorn but at least I didn't get kicked like some in the group.

Theignson

Last night in Cyro, populations were only 1-2-2, but horrible lag spikes, 4 second pauses then super rubber necking. Seemed to be associated with the 2 ball groups running at 2 am EST, but hard to say for sure.

Seravi

Yeah popped in to fill up my store and it was lag city. Folks chatting about it in zone chat as well. I was in West Weald.

BetweenMidgets

It has been particularly bad and buggy lately.

My most recent "new experience" in ESO was zoning into Banished Cells 2 dungeon and not being able to click. I mean I could click everywhere else (ie tab out and click on other windows, Discord, etc) but ESO didn't recognize it.

Was able to click before entering the dungeon, but during the entire run of the dungeon I couldn't light or heavy attack, I couldn't block... heck it wouldn't even let me click on "Controls" when I hit escape to check and make sure my keybindings were even there! Reload UI did not change anything.

But once the dungeon was over? Everything was fine and back to normal. Didn't we just have a server reset? How is it SO BAD?

Theist_VII

BetweenMidgets wrote: »

It has been particularly bad and buggy lately.

My most recent "new experience" in ESO was zoning into Banished Cells 2 dungeon and not being able to click. I mean I could click everywhere else (ie tab out and click on other windows, Discord, etc) but ESO didn't recognize it.

Was able to click before entering the dungeon, but during the entire run of the dungeon I couldn't light or heavy attack, I couldn't block... heck it wouldn't even let me click on "Controls" when I hit escape to check and make sure my keybindings were even there! Reload UI did not change anything.

But once the dungeon was over? Everything was fine and back to normal. Didn't we just have a server reset? How is it SO BAD?

I thought that was just me, I had the same problem where I couldn’t use anything on my gamepad other than move a few days ago. That’s actually crazy.

YandereGirlfriend

Blackreach and Grey Host enjoyer here and the last three days since the maintenance patch have featured localized 10-second freezes -> kicks to login or time-dilation as the client catches back up. It's the actual definition of unplayable.

Also note, it's affecting not just random players but entire portions of the map, often when there isn't even a large fight taking place. The situation is definitely sideways.

LadyGP

YandereGirlfriend wrote: »

Blackreach and Grey Host enjoyer here and the last three days since the maintenance patch have featured localized 10-second freezes -> kicks to login or time-dilation as the client catches back up. It's the actual definition of unplayable.

Also note, it's affecting not just random players but entire portions of the map, often when there isn't even a large fight taking place. The situation is definitely sideways.

Yup, we had entire areas of the map crash in unison last night. Both EP and DC. I bet if you go back and look at who was streaming last night it will confirm this.

WitchyKiki

I can't even play TOT, which is one of the most solitary activities in this game. IA, nope. Decorate a small home? Disconnect. eh. Its good we are raising concerns, I know ZOS is listening.

PrayingSeraph

Xbox NA here and ive noticed lag at times when its very unusual for me. My connection is typically really good.

elocinsere

I was really looking forward to the undaunted event as I have quite a few sets to obtain to fill in the stickerbook. Prior to this week I haven't noticed much lag in dungeons. However, several times over the last few days during dungeon runs I've experienced lag, ping spikes and rubber banding where the game would "catch up" and suddenly the boss would be dead, or I would be several paces behind then quickly where I intended to be. Please have a look into this as it's affecting all aspects of the game, PVP and PVE included.

nebula3832

Xbox na player also have been having extreme lag causing delay with skill use grafics freezing then compat trying to catch up moments later
instantly kick out off game
Agree this topic should be priority investigating and fix
With coming up event its only going to get worse and cause frustration

Just_Attivi

WitchyKiki wrote: »

I can't even play TOT, which is one of the most solitary activities in this game. IA, nope. Decorate a small home? Disconnect. eh. Its good we are raising concerns, I know ZOS is listening.

*notes the 51 page thread going back to May 7th about this that has definitely 'been on the radar' lol*