ZOS, Massive Spike in Ping/LAG in Recent Days - What Gives?

Tandor · December 10

LadyGP wrote: »

Servadei wrote: »

It's not addons because it happens on console too and even when I don't use addons. I wish people would stop bringing up addons because it derails from the real issue. It's ZOS.

PC NA, I'm getting constant disconnects porting in and out of houses while doing surveys and sometimes when zoning into normal base game dungeons. The error popup is unhelpful because it says disconnected from server but it doesn't give a reason.

Add-ons was like the 2nd or 3rd comment in this thread. Sure, some peoples issues are add-on related but those are NOT the issues we are talking about in this thread.

We've 100% verified that it's not a hardware/add-on/isp issue.

It's not the main cause no, but there is some evidence in this thread that the same symptoms appear to be created when those who don't otherwise experience them are grouped with players at least one of whom is using a particular addon, with the symptoms disappearing when that addon is disabled within the group. That hasn't been raised as a simple and finite diagnosis of the main problem, but as something that the investigating team needs to know about.

Seravi · December 10

LadyGP wrote: »

Seravi wrote: »

I've been playing since Friday night and the only hiccup I've had is today when I tried to take the last portal out of the Vile Manse on the Companion quest, the game kicked me.

My ping has been steady and the skills responsive. Not sure what changed but it has been nice playing the last few days considering for the past seven months I couldn't stay logged in but a few minutes as I was either kicked or my ping did the 999+ dance.

The last time someone came in here and said this... and I logged in to play.. I got hit with 999+ and kicked in under 3 minutes.

Don't give me false hope!!!!!! lolol

LOL I am worried now that I have spoken of my fun to the gods I will be punished with more lag and disconnects!

Jaraal · December 10

Seravi wrote: »

LadyGP wrote: »

Seravi wrote: »

I've been playing since Friday night and the only hiccup I've had is today when I tried to take the last portal out of the Vile Manse on the Companion quest, the game kicked me.

My ping has been steady and the skills responsive. Not sure what changed but it has been nice playing the last few days considering for the past seven months I couldn't stay logged in but a few minutes as I was either kicked or my ping did the 999+ dance.

The last time someone came in here and said this... and I logged in to play.. I got hit with 999+ and kicked in under 3 minutes.

Don't give me false hope!!!!!! lolol

LOL I am worried now that I have spoken of my fun to the gods I will be punished with more lag and disconnects!

It's really awful in Cyrodiil today... like a slideshow. Haven't been disconnected yet, but it sure feels sluggish. And it's not just me, others are commenting about it in zone.

LPapirius · December 11

Tandor wrote: »

LadyGP wrote: »

Servadei wrote: »

It's not addons because it happens on console too and even when I don't use addons. I wish people would stop bringing up addons because it derails from the real issue. It's ZOS.

PC NA, I'm getting constant disconnects porting in and out of houses while doing surveys and sometimes when zoning into normal base game dungeons. The error popup is unhelpful because it says disconnected from server but it doesn't give a reason.

Add-ons was like the 2nd or 3rd comment in this thread. Sure, some peoples issues are add-on related but those are NOT the issues we are talking about in this thread.

We've 100% verified that it's not a hardware/add-on/isp issue.

It's not the main cause no, but there is some evidence in this thread that the same symptoms appear to be created when those who don't otherwise experience them are grouped with players at least one of whom is using a particular addon, with the symptoms disappearing when that addon is disabled within the group. That hasn't been raised as a simple and finite diagnosis of the main problem, but as something that the investigating team needs to know about.

Players on game boxes are reporting the same issues with performance, lag, etc. So we know it's not add on related for them at least, and probably not for PC users either. This is a server side ZOS issue.

LadyGP · December 11

Seravi wrote: »

LadyGP wrote: »

Seravi wrote: »

I've been playing since Friday night and the only hiccup I've had is today when I tried to take the last portal out of the Vile Manse on the Companion quest, the game kicked me.

My ping has been steady and the skills responsive. Not sure what changed but it has been nice playing the last few days considering for the past seven months I couldn't stay logged in but a few minutes as I was either kicked or my ping did the 999+ dance.

The last time someone came in here and said this... and I logged in to play.. I got hit with 999+ and kicked in under 3 minutes.

Don't give me false hope!!!!!! lolol

LOL I am worried now that I have spoken of my fun to the gods I will be punished with more lag and disconnects!

Logged in at 8:49 CST. Skills not firing, massive rubber banding, 999+, disconnect at 8:51 CST.

This is a typical night when I play ESO - and why I have stopped playing.

Logged back in at 8:52.

8:53

Night night.

LadyGP · December 11

@ZOS_Kevin @ZOS_JessicaFolsom

Is it fair to make the assumption that the lack of updates in this thread and the write up you all were working on isn't being posted here because something is going to be said during the end of year letter from Matt?

Or should we not expect something about this to be brought up in that letter and you all are still working on it?

Quackery · December 11

AAAAAAAND...it's now happening on Xbox in full force. Here I was hoping that Xbox would be spared...This is beyond ridiculous! It's come to the point that I don't view ZOS as a serious company. HOW HAVE THEY NOT SOLVED THIS ISSUE YET?!?

Quackery · December 11

ZOS, WE CAN NOT PLAY THIS GAME!!!!!!!!!

sarahthes · December 11

LadyGP wrote: »

Servadei wrote: »

It's not addons because it happens on console too and even when I don't use addons. I wish people would stop bringing up addons because it derails from the real issue. It's ZOS.

PC NA, I'm getting constant disconnects porting in and out of houses while doing surveys and sometimes when zoning into normal base game dungeons. The error popup is unhelpful because it says disconnected from server but it doesn't give a reason.

Add-ons was like the 2nd or 3rd comment in this thread. Sure, some peoples issues are add-on related but those are NOT the issues we are talking about in this thread.

We've 100% verified that it's not a hardware/add-on/isp issue.

If it isn't a hardware, add-on, or ISP issue why does it not affect everyone?

I know I'm only affected when there's an obvious server-wide disconnect (like the one we had last Tuesday around 10:30pm EST).

And those server wide issues, where multiple members of a raid group are affected, for example, happen a lot less frequently than they did earlier this year.

Sometimes I wonder if the trigger is whether or not someone whose account had to be rolled back after the pts incident is in the group.

sshogrin · December 11

KaironBlackbard wrote: »

I run only a few addons.
Map Pins

Lorebooks

TTC

USPF

And their required libraries. That's it. Nothing else.

I wish there were settings we could use to limit or restrict the calls other player's addons make to our machines.
That would solve some of the BanditsUI issues my brother and I are having.
The only time we are having real issues is when grouped with a BanditsUI user who has it active.
Otherwise everything works perfectly fine.
NW FL. Area seems to have ok connection to ESO for now. For now...

Addons are NOT making calls to other player's machines, it would only be making a request from the ZOS servers themselves.
Again, everybody that I run with and even when pugging in to trials/dungeons, we're not having any issues.
There are XBox and PS players that are experiencing the same issues.

Ren_TheRedFox · December 11

Gotta love the fact that after taking a break from the game for a couple weeks with only 2 hours a week of play the servers are still in abysmal condition... literally crashed 5 times in less than half an hour .... got into 2 bgs with an infinite loading screen leading to a crash ... wondering how long we have to deal with this abhorrent server stability ... Come on guys, we deserve more than just constant lag/crushes ... I've been playing the game for years and this year is the worst of all .... 10 year anniversary? I'm not sure that's the right way to celebrate it when most people spend their time getting booted from the server or having the lovely message “an unexpected internal error has occurred” on the screen ... I'd rather have a server upgrade/engine upgrade than the endless events that most people are already burnt out from. Sadly, I have to admit that at the current state of the game, I see no reason to get eso plus again as I spend most of my time in the loading screen anyway.

sshogrin · December 11

For what it's worth, there are a couple of known Addons that will cause problems like getting kicked from game.
Slip's Sanity's Edge Assist
PetZone

PetZone was getting me kicked every time I left one of my houses and any time I left a PvP zone to go back to PvE.

You can use Random Mount for randomizing your pets/skins, but you have to turn the random mount function off as it will cause issues with the built in ESO random mount/random favorite mount.

There might be settings people are using in Bandits UI that might cause issues like sharing damage, etc., but I have run with groups that some use it, others don't, we ran a trial with nobody using it, and running Bandits UI doesn't seem to be the cause of any of this. I have seen posts on here from people not using Bandits UI and seeing ping spikes while just standing in place while they aren't grouped up, and they've been kicked randomly from game while not being grouped. If it were Bandit's UI causing anything, they'd have to be grouped up for that to happen if they aren't running it. I also think ZOS would be able to see which specific addons are causing this issue since they do have logs of that info from their background processes.

KaironBlackbard · December 11

sshogrin wrote: »

KaironBlackbard wrote: »

I run only a few addons.
Map Pins

Lorebooks

TTC

USPF

And their required libraries. That's it. Nothing else.

I wish there were settings we could use to limit or restrict the calls other player's addons make to our machines.
That would solve some of the BanditsUI issues my brother and I are having.
The only time we are having real issues is when grouped with a BanditsUI user who has it active.
Otherwise everything works perfectly fine.
NW FL. Area seems to have ok connection to ESO for now. For now...

Addons are NOT making calls to other player's machines, it would only be making a request from the ZOS servers themselves.
Again, everybody that I run with and even when pugging in to trials/dungeons, we're not having any issues.
There are XBox and PS players that are experiencing the same issues.

https://www.esoui.com/downloads/info1643-BanditsUserInterface.html
Important:
- NEVER use more than one add-on with ultimate sharing or you will be kicked from server. (Stats, DPS sharing in Bandits UI, Ultimate sharing in Raid Notifier, Taos Group Ultimate, Hodor Reflexes, etc.)
- https://cdn-eso.mmoui.com/preview/pvw8414.png
- https://cdn-eso.mmoui.com/preview/pvw7551.png
- https://cdn-eso.mmoui.com/preview/pvw6095.png
Includes:
- Group frames, regrouper, death counter, ability to see group members stats, buffs

Stuff that isn't shared like that, and must be called upon for permission. There is no privacy setting to stop it. That's an invasion of privacy.

sshogrin · December 11

KaironBlackbard wrote: »

sshogrin wrote: »

KaironBlackbard wrote: »

I run only a few addons.
Map Pins

Lorebooks

TTC

USPF

And their required libraries. That's it. Nothing else.

I wish there were settings we could use to limit or restrict the calls other player's addons make to our machines.
That would solve some of the BanditsUI issues my brother and I are having.
The only time we are having real issues is when grouped with a BanditsUI user who has it active.
Otherwise everything works perfectly fine.
NW FL. Area seems to have ok connection to ESO for now. For now...

Addons are NOT making calls to other player's machines, it would only be making a request from the ZOS servers themselves.
Again, everybody that I run with and even when pugging in to trials/dungeons, we're not having any issues.
There are XBox and PS players that are experiencing the same issues.

https://www.esoui.com/downloads/info1643-BanditsUserInterface.html
Important:
- NEVER use more than one add-on with ultimate sharing or you will be kicked from server. (Stats, DPS sharing in Bandits UI, Ultimate sharing in Raid Notifier, Taos Group Ultimate, Hodor Reflexes, etc.)
- https://cdn-eso.mmoui.com/preview/pvw8414.png
- https://cdn-eso.mmoui.com/preview/pvw7551.png
- https://cdn-eso.mmoui.com/preview/pvw6095.png
Includes:
- Group frames, regrouper, death counter, ability to see group members stats, buffs

Stuff that isn't shared like that, and must be called upon for permission. There is no privacy setting to stop it. That's an invasion of privacy.

Obviously you are NOT an addon developer and don't know how this all works. I do have addons that I've developed. I'm not the most versed in LUA, but I do know how this all works, so to address your complete misunderstanding and confusion.

Those addons "share" your dps to the ZOS server, similar to when you use a light attack, ability, movement instruction, etc.
The addons themselves retrieve that information from the ZOS server, so if YOU don't have the addon, you are not affected by anything because your computer is not registering a call for information from the server. There is absolutely no "invasion of privacy" as you might think, that's a complete stretch of your imagination.
In order for Ultimate and dps sharing to work, you actually have to have the addon installed and turn that function on or off through the addon settings. There's a setting in the base game for being "anonymous" for logs when doing trials or dungeons, all that does it keep your username from appearing in logs, you just show up as "anonymousX" in the logs. Even the group ping function from an addon has to have a client, ie adddon, to make a call from the server to get that information. Hodor's Reflexes has custom player icons that you can pay the developer to add to the addon, if you don't have Hodor's installed, you will not see those custom player icons.
Do you know that the base game has a group ping function built into the map so you can mark a location for your group members to meet or go to if you're in a zone or Cyrodiil? There is also a tab marking function built in to the game so the group leader can mark enemies with icons for priorities to kill. That is a function that can't be turned off. It will show that for all people grouped up in the dungeon or trial, do you consider that to be an invasion of your privacy because your game client is receiving that information from the ZOS servers to mark things on your computer?
Addons are client independent, meaning that you have to have the addon installed on your computer for the functions to work. If you don't have the addon, your computer can't make the call to the ZOS computer to receive that information. Your client isn't making calls for anything, or receiving anything from anywhere other than the ZOS servers. If it were, than it wouldn't matter if you were grouped up with anybody, anywhere, you'd be getting those calls from any zone, delve, dungeon, trial, arena, etc., all the time.
I hope this clears things up for you.

LadyGP · December 11

sarahthes wrote: »

LadyGP wrote: »

Servadei wrote: »

It's not addons because it happens on console too and even when I don't use addons. I wish people would stop bringing up addons because it derails from the real issue. It's ZOS.

PC NA, I'm getting constant disconnects porting in and out of houses while doing surveys and sometimes when zoning into normal base game dungeons. The error popup is unhelpful because it says disconnected from server but it doesn't give a reason.

Add-ons was like the 2nd or 3rd comment in this thread. Sure, some peoples issues are add-on related but those are NOT the issues we are talking about in this thread.

We've 100% verified that it's not a hardware/add-on/isp issue.

If it isn't a hardware, add-on, or ISP issue why does it not affect everyone?

I know I'm only affected when there's an obvious server-wide disconnect (like the one we had last Tuesday around 10:30pm EST).

And those server wide issues, where multiple members of a raid group are affected, for example, happen a lot less frequently than they did earlier this year.

Sometimes I wonder if the trigger is whether or not someone whose account had to be rolled back after the pts incident is in the group.

Could be engine related, load balancers, routes to the data center, 3rd party security tools, there are a lot of reason why this is not affecting everyone. Clearly though, it's a big enough issue that this thread is always on the first page for 7 months straight.

As a software developer myself... I've faced my fair share of "this isn't working for me but works for everyone else"...

manukartofanu · December 11

sarahthes wrote: »

LadyGP wrote: »

Servadei wrote: »

It's not addons because it happens on console too and even when I don't use addons. I wish people would stop bringing up addons because it derails from the real issue. It's ZOS.

PC NA, I'm getting constant disconnects porting in and out of houses while doing surveys and sometimes when zoning into normal base game dungeons. The error popup is unhelpful because it says disconnected from server but it doesn't give a reason.

Add-ons was like the 2nd or 3rd comment in this thread. Sure, some peoples issues are add-on related but those are NOT the issues we are talking about in this thread.

We've 100% verified that it's not a hardware/add-on/isp issue.

If it isn't a hardware, add-on, or ISP issue why does it not affect everyone?

I know I'm only affected when there's an obvious server-wide disconnect (like the one we had last Tuesday around 10:30pm EST).

And those server wide issues, where multiple members of a raid group are affected, for example, happen a lot less frequently than they did earlier this year.

Sometimes I wonder if the trigger is whether or not someone whose account had to be rolled back after the pts incident is in the group.

The issue might be related to how servers distribute the load. In distributed systems, user data packets are processed by different nodes. If one of the nodes is malfunctioning, it only affects those whose data is routed to that node. When these users leave, the load is redistributed, and the problem starts affecting others.

This is indirectly supported by the fact that some players complain that others' add-ons are causing issues. This likely indicates that it’s not the add-ons themselves, but rather the presence of specific players whose interactions route traffic through nodes that the affected player wouldn’t normally encounter outside of a group. Another indirect indication is that some users report improvements when their ISPs reroute traffic from one ZOS entry point to another.

Necrotech_Master · December 11

last night i was sitting around usual ping (75-85) for most of the night, i go to queue into a BG to try to start making progress on battleground tokens

before match avg ping: 75-85
during match avg ping: 170-700+ (didnt DC at all, but i mentioned something in chat and at least 3 other people in the 8v8 bg team said they were having issues
after match avg ping: 75-85

additionally, unlrelated to that, i notice when im running in the imperial city sewers, my FPS gradually tanks over time down to 30 fps (i normally run at 120-165 fps), if i change zones (such as queue into cyro and back into IC) my FPS resets back to normal

almost like there is a memory leak in IC for me, but i dont think i noticed my addon LUA memory usage going up so i dont think it was related to a memory leak within an addon, but it still seemed strange that it only happened in IC and was a problem over a period of 1-2 hours at which point i would need to rezone because playing at 30 fps is not fun lol

LadyGP · December 11

manukartofanu wrote: »

sarahthes wrote: »

LadyGP wrote: »

Servadei wrote: »

It's not addons because it happens on console too and even when I don't use addons. I wish people would stop bringing up addons because it derails from the real issue. It's ZOS.

PC NA, I'm getting constant disconnects porting in and out of houses while doing surveys and sometimes when zoning into normal base game dungeons. The error popup is unhelpful because it says disconnected from server but it doesn't give a reason.

Add-ons was like the 2nd or 3rd comment in this thread. Sure, some peoples issues are add-on related but those are NOT the issues we are talking about in this thread.

We've 100% verified that it's not a hardware/add-on/isp issue.

If it isn't a hardware, add-on, or ISP issue why does it not affect everyone?

I know I'm only affected when there's an obvious server-wide disconnect (like the one we had last Tuesday around 10:30pm EST).

And those server wide issues, where multiple members of a raid group are affected, for example, happen a lot less frequently than they did earlier this year.

Sometimes I wonder if the trigger is whether or not someone whose account had to be rolled back after the pts incident is in the group.

The issue might be related to how servers distribute the load. In distributed systems, user data packets are processed by different nodes. If one of the nodes is malfunctioning, it only affects those whose data is routed to that node. When these users leave, the load is redistributed, and the problem starts affecting others.

This is indirectly supported by the fact that some players complain that others' add-ons are causing issues. This likely indicates that it’s not the add-ons themselves, but rather the presence of specific players whose interactions route traffic through nodes that the affected player wouldn’t normally encounter outside of a group. Another indirect indication is that some users report improvements when their ISPs reroute traffic from one ZOS entry point to another.

And why using a VPN helps resolve the issue - sometimes.

EDIT - Me with a VPN on just now.

silky_soft · December 12

Yea it's pretty bad today. If, and if I can get an ultimate off I can't skill after it. Probably some priority routing for people who buy crown crates.

TX12001rwb17_ESO · December 12

silky_soft wrote: »

Yea it's pretty bad today. If, and if I can get an ultimate off I can't skill after it. Probably some priority routing for people who buy crown crates.

And yet I crashed in the middle of opening crates just the otherday.

LadyGP · December 12

silky_soft wrote: »

Yea it's pretty bad today. If, and if I can get an ultimate off I can't skill after it. Probably some priority routing for people who buy crown crates.

I wish this was the case. Shoot, I still wish there was an ESO+ PvP Edition lmao. I'd totally sign up for that... well... would have I should say.

moderatelyfatman · December 12

rdrd

TX12001rwb17_ESO wrote: »

silky_soft wrote: »

Yea it's pretty bad today. If, and if I can get an ultimate off I can't skill after it. Probably some priority routing for people who buy crown crates.

And yet I crashed in the middle of opening crates just the otherday.

You didn't buy enough to get the premium connection.

dk_dunkirk · December 12

I have a couple of guild mates who live in the same house. One gets DC'd very quickly after he starts playing, and then usually gets another a few minutes later (with the 5-minute bug), and then can play for awhile. The other person -- in the same house -- has so many problems, they've given up playing. It gets hard to argue that it's an ISP or routing thing when you have such differences in the same house.

Again, as I've said a couple times already in this thread, and which I want to draw everyone's attention back to: this didn't happen in some alternate universe where we just woke up randomly with these problems. They started happening after the 9.3.9 update on May 7th. (https://forums.elderscrollsonline.com/en/discussion/658146/pc-mac-patch-notes-v9-3-9) It was even a small update! ZOS should be able to look at anything and everything that happened at that time, and work backwards to find the problem.

LadyGP · December 12

dk_dunkirk wrote: »

I have a couple of guild mates who live in the same house. One gets DC'd very quickly after he starts playing, and then usually gets another a few minutes later (with the 5-minute bug), and then can play for awhile. The other person -- in the same house -- has so many problems, they've given up playing. It gets hard to argue that it's an ISP or routing thing when you have such differences in the same house.

Again, as I've said a couple times already in this thread, and which I want to draw everyone's attention back to: this didn't happen in some alternate universe where we just woke up randomly with these problems. They started happening after the 9.3.9 update on May 7th. (https://forums.elderscrollsonline.com/en/discussion/658146/pc-mac-patch-notes-v9-3-9) It was even a small update! ZOS should be able to look at anything and everything that happened at that time, and work backwards to find the problem.

This is around the time my issues started happening. I had perfect connection prior. People would ask in Cyro zone chat if anyone else was having lag and I'd always say no. Around the time of this update was when things went very...very south for me.

KaironBlackbard · December 12

sshogrin wrote: »

KaironBlackbard wrote: »

sshogrin wrote: »

KaironBlackbard wrote: »

I run only a few addons.
Map Pins

Lorebooks

TTC

USPF

And their required libraries. That's it. Nothing else.

I wish there were settings we could use to limit or restrict the calls other player's addons make to our machines.
That would solve some of the BanditsUI issues my brother and I are having.
The only time we are having real issues is when grouped with a BanditsUI user who has it active.
Otherwise everything works perfectly fine.
NW FL. Area seems to have ok connection to ESO for now. For now...

Addons are NOT making calls to other player's machines, it would only be making a request from the ZOS servers themselves.
Again, everybody that I run with and even when pugging in to trials/dungeons, we're not having any issues.
There are XBox and PS players that are experiencing the same issues.

https://www.esoui.com/downloads/info1643-BanditsUserInterface.html
Important:
- NEVER use more than one add-on with ultimate sharing or you will be kicked from server. (Stats, DPS sharing in Bandits UI, Ultimate sharing in Raid Notifier, Taos Group Ultimate, Hodor Reflexes, etc.)
- https://cdn-eso.mmoui.com/preview/pvw8414.png
- https://cdn-eso.mmoui.com/preview/pvw7551.png
- https://cdn-eso.mmoui.com/preview/pvw6095.png
Includes:
- Group frames, regrouper, death counter, ability to see group members stats, buffs

Stuff that isn't shared like that, and must be called upon for permission. There is no privacy setting to stop it. That's an invasion of privacy.

Obviously you are NOT an addon developer and don't know how this all works. I do have addons that I've developed. I'm not the most versed in LUA, but I do know how this all works, so to address your complete misunderstanding and confusion.

Those addons "share" your dps to the ZOS server, similar to when you use a light attack, ability, movement instruction, etc.
The addons themselves retrieve that information from the ZOS server, so if YOU don't have the addon, you are not affected by anything because your computer is not registering a call for information from the server. There is absolutely no "invasion of privacy" as you might think, that's a complete stretch of your imagination.
In order for Ultimate and dps sharing to work, you actually have to have the addon installed and turn that function on or off through the addon settings. There's a setting in the base game for being "anonymous" for logs when doing trials or dungeons, all that does it keep your username from appearing in logs, you just show up as "anonymousX" in the logs. Even the group ping function from an addon has to have a client, ie adddon, to make a call from the server to get that information. Hodor's Reflexes has custom player icons that you can pay the developer to add to the addon, if you don't have Hodor's installed, you will not see those custom player icons.
Do you know that the base game has a group ping function built into the map so you can mark a location for your group members to meet or go to if you're in a zone or Cyrodiil? There is also a tab marking function built in to the game so the group leader can mark enemies with icons for priorities to kill. That is a function that can't be turned off. It will show that for all people grouped up in the dungeon or trial, do you consider that to be an invasion of your privacy because your game client is receiving that information from the ZOS servers to mark things on your computer?
Addons are client independent, meaning that you have to have the addon installed on your computer for the functions to work. If you don't have the addon, your computer can't make the call to the ZOS computer to receive that information. Your client isn't making calls for anything, or receiving anything from anywhere other than the ZOS servers. If it were, than it wouldn't matter if you were grouped up with anybody, anywhere, you'd be getting those calls from any zone, delve, dungeon, trial, arena, etc., all the time.
I hope this clears things up for you.

I see several faults with your assumption.

you assume that they store data on ZOS servers to be retrieved by the addon. They don't. They can't. Similar addons like TTC use a separate exe to send and receive such data to and from a server that will hold the data: their own.
you assume that they only see the stats of people using the same addon. They see my stats and that of non-addon users. Your explanation fails to explain that.
you claim they don't make calls, but it's clear they do, especially when they turn off their BanditsUI and I get pristine connection again.

KaironBlackbard · December 12

Ok guys, one more to the pile.
Started fine, crushed a battleground.
Went for a second battleground, made it in, 1:30 left before start and our team 3/4, got booted.
5 minutes later, still won't let me in.
Restarted app, still can't retrieve announcements. Still can't get in.
Looks like I missed out on that battleground.
Epic Games version.

manukartofanu · December 12

KaironBlackbard wrote: »

sshogrin wrote: »

KaironBlackbard wrote: »

sshogrin wrote: »

KaironBlackbard wrote: »

I run only a few addons.
Map Pins

Lorebooks

TTC

USPF

And their required libraries. That's it. Nothing else.

I wish there were settings we could use to limit or restrict the calls other player's addons make to our machines.
That would solve some of the BanditsUI issues my brother and I are having.
The only time we are having real issues is when grouped with a BanditsUI user who has it active.
Otherwise everything works perfectly fine.
NW FL. Area seems to have ok connection to ESO for now. For now...

Addons are NOT making calls to other player's machines, it would only be making a request from the ZOS servers themselves.
Again, everybody that I run with and even when pugging in to trials/dungeons, we're not having any issues.
There are XBox and PS players that are experiencing the same issues.

https://www.esoui.com/downloads/info1643-BanditsUserInterface.html
Important:
- NEVER use more than one add-on with ultimate sharing or you will be kicked from server. (Stats, DPS sharing in Bandits UI, Ultimate sharing in Raid Notifier, Taos Group Ultimate, Hodor Reflexes, etc.)
- https://cdn-eso.mmoui.com/preview/pvw8414.png
- https://cdn-eso.mmoui.com/preview/pvw7551.png
- https://cdn-eso.mmoui.com/preview/pvw6095.png
Includes:
- Group frames, regrouper, death counter, ability to see group members stats, buffs

Stuff that isn't shared like that, and must be called upon for permission. There is no privacy setting to stop it. That's an invasion of privacy.

Obviously you are NOT an addon developer and don't know how this all works. I do have addons that I've developed. I'm not the most versed in LUA, but I do know how this all works, so to address your complete misunderstanding and confusion.

Those addons "share" your dps to the ZOS server, similar to when you use a light attack, ability, movement instruction, etc.
The addons themselves retrieve that information from the ZOS server, so if YOU don't have the addon, you are not affected by anything because your computer is not registering a call for information from the server. There is absolutely no "invasion of privacy" as you might think, that's a complete stretch of your imagination.
In order for Ultimate and dps sharing to work, you actually have to have the addon installed and turn that function on or off through the addon settings. There's a setting in the base game for being "anonymous" for logs when doing trials or dungeons, all that does it keep your username from appearing in logs, you just show up as "anonymousX" in the logs. Even the group ping function from an addon has to have a client, ie adddon, to make a call from the server to get that information. Hodor's Reflexes has custom player icons that you can pay the developer to add to the addon, if you don't have Hodor's installed, you will not see those custom player icons.
Do you know that the base game has a group ping function built into the map so you can mark a location for your group members to meet or go to if you're in a zone or Cyrodiil? There is also a tab marking function built in to the game so the group leader can mark enemies with icons for priorities to kill. That is a function that can't be turned off. It will show that for all people grouped up in the dungeon or trial, do you consider that to be an invasion of your privacy because your game client is receiving that information from the ZOS servers to mark things on your computer?
Addons are client independent, meaning that you have to have the addon installed on your computer for the functions to work. If you don't have the addon, your computer can't make the call to the ZOS computer to receive that information. Your client isn't making calls for anything, or receiving anything from anywhere other than the ZOS servers. If it were, than it wouldn't matter if you were grouped up with anybody, anywhere, you'd be getting those calls from any zone, delve, dungeon, trial, arena, etc., all the time.
I hope this clears things up for you.

I see several faults with your assumption.
you assume that they store data on ZOS servers to be retrieved by the addon. They don't. They can't. Similar addons like TTC use a separate exe to send and receive such data to and from a server that will hold the data: their own.

you assume that they only see the stats of people using the same addon. They see my stats and that of non-addon users. Your explanation fails to explain that.

you claim they don't make calls, but it's clear they do, especially when they turn off their BanditsUI and I get pristine connection again.

These are not assumptions. The person was simply trying to explain how it works to you.
1. No. This is definitely known. The exe is required for TTC not because ZOS servers cannot store something, but to transfer data to the developer's TTC servers so you can have a convenient website to view this data. If it weren’t for the third-party site and servers, the TTC wouldn’t need the exe either.
2. No. This is also definitely known. The information you can view about other players is provided by the ESO API itself, and it accesses its own database without any interaction with another player.
3. He is correct. Again, this is definitely known. BanditsUI may make certain requests to the server, which lead to your own requests being incorrectly processed on that server, causing you to be kicked. This is a possible scenario. But it does not and cannot make any requests to other players' machines. This is definitely known. In ESO, you have no peer-to-peer (p2p) connections.

sarahthes · December 12

dk_dunkirk wrote: »

I have a couple of guild mates who live in the same house. One gets DC'd very quickly after he starts playing, and then usually gets another a few minutes later (with the 5-minute bug), and then can play for awhile. The other person -- in the same house -- has so many problems, they've given up playing. It gets hard to argue that it's an ISP or routing thing when you have such differences in the same house.

Again, as I've said a couple times already in this thread, and which I want to draw everyone's attention back to: this didn't happen in some alternate universe where we just woke up randomly with these problems. They started happening after the 9.3.9 update on May 7th. (https://forums.elderscrollsonline.com/en/discussion/658146/pc-mac-patch-notes-v9-3-9) It was even a small update! ZOS should be able to look at anything and everything that happened at that time, and work backwards to find the problem.

When something like this happened to me it was because the wall plug for my internet connection in my bedroom needed replacing. My husband, whose computer is in a different room and doesn't use the same port, had zero issues.

Morvan · December 12

Are the servers up? It's totally unresponsive for me.

Bucky Balls · December 12

Morvan wrote: »

Are the servers up? It's totally unresponsive for me.

No.

https://forums.elderscrollsonline.com/en/discussion/670279/error-200-repeatedly

Seems all servers have finally given up.

Maybe we'll actually get some answers?

Not related to ongoing issues discussed in this thread, see: https://forums.elderscrollsonline.com/en/discussion/670288/eso-na-eu-megaservers-offline-dec-12