Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	Full Account Refund	Dren_Utogi	1	191	ZOS_Bill December 2022
1 staff comment	Discussion	Still suffering through the insanely annoying no block bug [Closed]	n333rs	3	392	ZOS_Bill December 2022
1 staff comment	Discussion	Character stuck and being force-logged out for spamming	Sand_Traven	3	153	ZOS_Bill December 2022
1 staff comment	Discussion	Drops	gregus84	1	111	ZOS_Bill December 2022
1 staff comment	Discussion	Kicked back to character screen (after Nov 2nd hotfix)	zharkovian	1	131	ZOS_Bill December 2022
2 staff comments	Discussion	Enlightenment hasn’t hit my account since new patch downloaded. [Closed]	weights44	3	151	ZOS_Bill November 2022
2 staff comments	Discussion	What does “ANSWER PROVIDED ”mean?	xhrisfu2	3	202	ZOS_Bill November 2022
1 staff comment	Discussion	Blackwood: Missing Quest Giver? (Undertow Caverns) [Closed]	Gabriel_H	2	123	ZOS_Bill November 2022
1 staff comment	Discussion	Error: Save Failure	stephenwyrd	1	211	ZOS_Bill November 2022
2 staff comments	Discussion	Unable to enter Grey Host alliance locked campaign PC NA	runa_gate	6	573	ZOS_Bill November 2022
2 staff comments	Discussion	Can't get the game loaded/started [Closed]	Sixsixsix161	3	112	ZOS_Bill November 2022
2 staff comments	Discussion	Cannot get access code via email login screen	DeltaForce64x	14	1.9K	ZOS_Bill November 2022
1 staff comment	Discussion	Cannot Login to ESO. - Account inactive? [Closed]	Trinket61	2	181	ZOS_Bill November 2022
1 staff comment	Discussion	Access Code emails not sending (fixed - I think) [Closed]	StartledSimian	4	862	ZOS_Bill November 2022
1 staff comment	Discussion	Skill point and CP reset possibly through wayshrine travel [Closed]	katanagirl1	2	122	ZOS_Bill November 2022
1 staff comment	Discussion	Are the mount upgrades applied to all mounts? [Closed]	Hydra32	6	1.4K	ZOS_Bill November 2022
1 staff comment	Discussion	Unable to access The Reach [Closed]	NixiPixi	5	681	ZOS_Bill November 2022
1 staff comment	Discussion	90 days report	Memory_In_Motion	2	331	ZOS_Bill November 2022
1 staff comment	Discussion	My character suddenly stop walking, but run in slow mode [Closed]	Lauranae	10	776	ZOS_Bill November 2022
2 staff comments	Question	If I respond to a ticket that's been escalated to a specialized team, will I still get a response?	DekuDekuplex	5	220	ZOS_Bill November 2022
1 staff comment	Discussion	Can't Use "Include banked items" Option	c363b	1	143	ZOS_Bill November 2022
2 staff comments	Discussion	Account Linking	Quenzar	7	416	ZOS_Bill November 2022
2 staff comments	Question	Twitch drops timer ?	Tommy_The_Gun	5	550	Tommy_The_Gun November 2022
1 staff comment	Discussion	Can't re-enter Crow's Wood [Closed]	radbluepreub18_ESO	27	2.7K	ZOS_Bill November 2022
1 staff comment	Question	Ignoring Users [Closed]	SilverIce58	3	153	ZOS_Bill November 2022
1 staff comment	Discussion	Suddenly Unable to Load Character [Closed]	Workerdroid7	4	173	ZOS_Bill November 2022
2 staff comments	Discussion	One of my Chars cannot do light or heavy attacks anymore since days [Closed]	Salogwyn	8	387	ZOS_Bill November 2022
1 staff comment	Discussion	Problem resolved itself [Closed]	SilverBride	1	41	ZOS_Bill November 2022
2 staff comments	Discussion	Add on Folder	willwilco	3	134	ZOS_Bill November 2022
1 staff comment	Discussion	Where exactly does Lead: Sacred Resin drop? [Closed]	Kappachi	5	4.1K	ZOS_Bill November 2022