Login failed for both EU and NA servers.

abuniffpreub18_ESO · June 2015

P3ZZL3 wrote: »

show previous quotes

abuniffpreub18_ESO wrote: »

werewolfinslc wrote: »

Still can't log in on the PS4 NA server. Not the happiest right now.

Ok, here's what I did and it worked. I kept getting the internal error. I went to server select and changed it to EU.
Clicked play and it worked for EU. It took me to the character creation screen. I canceled that and went back to
server select. I selected the NA server and clicked play and it worked, finally got in .

Might be worth a try for some here that can't get in.

*laughing* At least give @Mirra_Halfelven credit for the original post on this

Credit given. Couldn't remember where I saw it.

Cryptz · June 2015

I have tried everything. Still can't get in on the PS4. Tried the EU server, same error. Tried shutting down and restarting. Tried just spamming log in over and over. Nothing is working. Bahhhhhhhh!

Slylok · June 2015

What did some of us say? " Zenimax please have a stress test to help avoid some launch issues ". Did they? Nope. Are they having launch issues? Yep.

You're Welcome. Maybe you'll listen next time.

Mettaricana · June 2015

No log in for me past noon now

Fragglerockr · June 2015

so it is up, but the lag is so bad you can't play. Really fix this already.

kazzarack · June 2015

abuniffpreub18_ESO wrote: »

show previous quotes

werewolfinslc wrote: »

Still can't log in on the PS4 NA server. Not the happiest right now.

Ok, here's what I did and it worked. I kept getting the internal error. I went to server select and changed it to EU.
Clicked play and it worked for EU. It took me to the character creation screen. I canceled that and went back to
server select. I selected the NA server and clicked play and it worked, finally got in .

Might be worth a try for some here that can't get in.

THIS WORKED!!!!!

Mikyza · June 2015

abuniffpreub18_ESO wrote: »

show previous quotes

werewolfinslc wrote: »

Still can't log in on the PS4 NA server. Not the happiest right now.

Ok, here's what I did and it worked. I kept getting the internal error. I went to server select and changed it to EU.
Clicked play and it worked for EU. It took me to the character creation screen. I canceled that and went back to
server select. I selected the NA server and clicked play and it worked, finally got in .

Might be worth a try for some here that can't get in.

It worked for me as well... THANK YOU :-)

deathanator · June 2015

If your having login errors switch to the European server, get to the create character screen and back out and switch to the North American sever, worked swiftly for me.

keigal · June 2015

This is such bs. I have three friends on ps4 playing currently and I still get login fail message. Total bs. Made a ticket with only a reply back saying if you don't reply to this email in 4days we can assume your problem has been fixed. I replied back and they send me a survey about how they helped. This is the biggest epic fail ever.

Bulldog1205 · June 2015

Lol, can't believe that actually worked.

ZOS_AmeliaR · June 2015

We're continuing to work on a fix for the "Login Failed" error. In the meantime, please try the following workaround (which some others in this thread have already shared) if you're encountering this issue:

If you are trying to log into the NA megaserver:

Switch to the EU megaserver
Log into the EU megaserver and accept the legal agreements as prompted
Log out of the EU megaserver and switch back to the NA megaserver
Log into the NA megaserver

If you are trying to log into the EU megaserver:

Switch to the NA megaserver
Log into the NA megaserver and accept the legal agreements as prompted
Log out of the NA megaserver and switch back to the NA megaserver
Log into the EU megaserver

Sandmanserkan · June 2015

Is there any update yet I was expecting something to go wrong but holy *** not actually playing the game

keigal · June 2015

Yes that worked I did the EU server and backed out. Now its working. Thank you thank you and suck it to the damn customer help. I know someone that should get that job.

Jager · June 2015

So I was able to get on this morning and already accepted the agreements. So I tried the eu select. Got to character creation. Go back to na and instantly goes login failed. Should I created a char on eu? Is that gonna mess my stuff up? Anyone else got this?

stalkrates · June 2015

I tried the eu thing, no success, however I'm not getting the error message, i'm being put in queue: position 1, wait time 1 second... and it just sits there.

Robbie575 · June 2015

FreshRevenge wrote: »

Maybe I should have sex with my girffriend and come back to a internal error again

Snakeboywonder · June 2015

I'm in the UK and I've still not been able to access (nearly 24 hrs) the work around above also isn't any use! You can't even get to the legal prompt to agree to this - on ANY SERVER! I hope this is fixed soon. Pretty frustrating

PyroKid21 · June 2015

Still having difficulties

Raaahhhyyynn · June 2015

I was able to log in around 4 am central time this morning and was able to log in for around 10 minutes when I got home from work just now but now I'm getting the "Login Failed: An Unexpected internal error occurred please contact customer service."

Tried doing the EU server switch fix but thats not working either. I understand MMO's have a track record of problematic launches, but this is really frustrating.

OneBadHuskerFan · June 2015

Come on ZOS get your crap together. I expected not to be able to play last night but this is ridiculous.

BATMANS_JUSTICE · June 2015

This game would actually have to improve to even be called bad...
Sick to death of paying money for games unable to even come close to what they promise.
In the few times I have actually been able to load this digital lemon, I have seen every kind of bug imaginable.
Worst of all missions fail because key NPCs simply disappear!
It really is a disgrace.
I am embarrassed to have bought it.

ak47andahalf · June 2015

Is the psn north American megaserver down?

ElderAngel777 · June 2015

I cannot log in but I can wait please fix as soon as possible, can't wait to visit the worlds of ESO...

alexandava · June 2015

All night I couldnt get into the NA server but could get into the EU server. Does this mean my character will only exist on the EU server? I will have to start a new one on NA when it eventually lets us in? Or stay on EU?

Eggstu · June 2015

Man I miss the days of buying a game that actually worked. I swear on my life I will never preorder any game ever again.

treehugginsantab14_ESO · June 2015

Wow, we are really going to run into 24 straight hours of people not being able to log in that a joke!

lsneakl · June 2015

I have had slight issues but been able to get in each time but it has crashed 3 times likely due to server overload.

grafixfreakV2 · June 2015

this is absolute *** zenimax how can you not be prepared for all of these players i payed $80 to look at a failed to login screen... awesome

nbrown43 · June 2015

So I've been playing just about all day. Haven't hadn't too many issues other than the lag spikes and a game crash or two. But I was always able to get back in the game so I didn't think it was an issue. But now every time I try and login to the NA server the moment I hit play I get an error almost instantly saying "LOGIN ERROR: An unexpected internal error has occurred." I'm able to load up on the EU server just fine. I already tried loading up the EU server accepting all that stuff and going back to the NA server but no luck still. I tried shutting down my system and unplugging it for a few minutes. Also no luck.
Has anyone discovered any other fix for this?

MediocreLion · June 2015

Game crashed. Went to start get back in & now I'm getting the internal error screen. Changing to EU servers didn't work. This is frustrating. (Xbox one)