ZOS_TristanK wrote: »Hi, folks. Would you folks mind attempting the below steps for us?
- Close both the game and the launcher
 - Open the game installation directory
 - Open the folder named "Launcher"
 - Inside the "Launcher" folder, there is a folder named "ProgramData"
 - Rename the "ProgramData" folder to "ProgramDataBackup"
 - Open the launcher and download update
 - Click "Play"
 
Please let us know if this helps to resolve the issue!
ZOS_TristanK wrote: »Hi, folks. Would you folks mind attempting the below steps for us?
- Close both the game and the launcher
 - Open the game installation directory
 - Open the folder named "Launcher"
 - Inside the "Launcher" folder, there is a folder named "ProgramData"
 - Rename the "ProgramData" folder to "ProgramDataBackup"
 - Open the launcher and download update
 - Click "Play"
 
Please let us know if this helps to resolve the issue!