ZOS_TristanK wrote: »Hi, folks. Would you folks mind attempting the below steps for us?
- Close both the game and the launcher
- Open the game installation directory
- Open the folder named "Launcher"
- Inside the "Launcher" folder, there is a folder named "ProgramData"
- Rename the "ProgramData" folder to "ProgramDataBackup"
- Open the launcher and download update
- Click "Play"
Please let us know if this helps to resolve the issue!
ZOS_TristanK wrote: »Hi, folks. Would you folks mind attempting the below steps for us?
- Close both the game and the launcher
- Open the game installation directory
- Open the folder named "Launcher"
- Inside the "Launcher" folder, there is a folder named "ProgramData"
- Rename the "ProgramData" folder to "ProgramDataBackup"
- Open the launcher and download update
- Click "Play"
Please let us know if this helps to resolve the issue!