The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
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• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Purchased Blackwood, no access
DoTHurts
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I purchased Blackwood and it is registered on my account, but there is no access and there is still the option to upgrade. I have submitted a ticket 24hrs ago and haven’t heard anything yet.
Edited by ZOS_Bill on September 7, 2021 10:47PM 0
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ZOS_Billadmin@DoTHurts
Could you provide us with your ticket number?
This is so we can check on the ticket status and provide you with an update.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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KhemitudeSoul Shriven@ZOS_BillE
Also experiencing this same issue though in my case its the whole Blackwood Collection so can't access any of the previous chapters either. Over 24 hours waiting for a response now other than the autoreply that happened shortly after sumbitting the ticket.
210906-007438
Edited by Khemitude on September 7, 2021 11:40PM0 -
ZOS_Billadmin@Khemitude
Thank you for including the ticket number in your post. We've sent you a forum PM with the latest update on your ticket.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0