Maintenance for the week of May 18:
• NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
• NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
Purchased Blackwood, no access
DoTHurts
✭✭✭
I purchased Blackwood and it is registered on my account, but there is no access and there is still the option to upgrade. I have submitted a ticket 24hrs ago and haven’t heard anything yet.
Edited by ZOS_Bill on September 7, 2021 10:47PM 0
-
ZOS_Billadmin@DoTHurts
Could you provide us with your ticket number?
This is so we can check on the ticket status and provide you with an update.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
KhemitudeSoul Shriven@ZOS_BillE
Also experiencing this same issue though in my case its the whole Blackwood Collection so can't access any of the previous chapters either. Over 24 hours waiting for a response now other than the autoreply that happened shortly after sumbitting the ticket.
210906-007438
Edited by Khemitude on September 7, 2021 11:40PM0 -
ZOS_Billadmin@Khemitude
Thank you for including the ticket number in your post. We've sent you a forum PM with the latest update on your ticket.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0