ixie wrote: »

Lady_Rosabella wrote: »

ixie wrote: »

Lady_Rosabella wrote: »

ixie wrote: »

Lady_Rosabella wrote: »

@ZOS_GinaBruno Still wandering if the invisible wall along the walkway by the water is going to be removed? It's still there on the PTS as well as the hanging lanterns still stuck in a half-swing state.

my lanterns are swinging, maybe you need to place them again

The existing lanterns, that are already hanging, still do not swing. I took them into inventory and back out again and they do not swing, but I can buy new ones from the Crown Store on the PTS and the new ones are swinging.

That's odd, mine were existing and swing just fine

Hubby and two other friends also own the Earthtear Cavern and their hanging lanterns do not swing either. So I guess some people with the Earthtear Cavern have the bug and some do not.

Mine are in Tel Galen, maybe it's a problem with Earthtear Cavern?

Lol yea this is the Earthtear Cavern post. This bug has been out since Morrowind was released, as noted earlier in this forum post. But, as I said when buying the cavern on the PTS with a template character, I was able to purchase new hanging lanterns and they swing. So was hoping the bug was fixed and not just for new purchases of the lantern, but also the existing hanging lanterns already placed in the caverns.

Are they ever going to address the fact that a giant portion of the map in this cave is unreachable? There is a giant ledge/ walkway on the right hand side of the map. You have a staircase that goes towards it but goes to the water. Why not create a bridge instead and open up that area to players? It's not outside the map and there is a giant wall there to stop us anyways

Shadowasrial wrote: »

Are they ever going to address the fact that a giant portion of the map in this cave is unreachable? There is a giant ledge/ walkway on the right hand side of the map. You have a staircase that goes towards it but goes to the water. Why not create a bridge instead and open up that area to players? It's not outside the map and there is a giant wall there to stop us anyways

@Shadowasrial I just posted, probably at the same time you posted, the quote from @ZOS_GinaBruno from page 12 of this forum post. She stated:

"Here are the fixes we are working on now:
Earthtear Cavern – Rocks that were put in place to block access to non-playable areas are being removed. We are also removing the invisible wall along the waterway that blocks access to the rest of the walkway, and fixing the bug that allows it to rain inside."

So that invisible wall is suppose to be gone by the Update on August 14.

ZOS_GinaBruno wrote: »

In reference to the invisible wall that's currently in Earthtear Cavern, we found after some investigation that this has always been present since the home was originally sold, and was added to our list of things to fix erroneously. In general, our goal is to make sure homes remain the same from the moment they are sold, barring any serious bugs of course. Making adjustments after the fact could alter existing placed furnishings, decorations, or creations.

@ZOS_GinaBruno Are you serious? We all knew it was there since the beginning! We requested that it be removed because it is inside the cavern's main walls and unusable space. You told us that you would remove that wall! Now you are changing your mind? And you already made "adjustments after the fact that could alter existing placed furnishings....." when you dropped the boulders, removing an invisible wall that should have never been placed there in the beginning, keeping us from accessing livable space in a home we paid a ton of cash for will not alter existing placed furnishings, as we could never place anything there to begin with. Once again are you serious?

ZOS_GinaBruno wrote: »

In reference to the invisible wall that's currently in Earthtear Cavern, we found after some investigation that this has always been present since the home was originally sold, and was added to our list of things to fix erroneously. In general, our goal is to make sure homes remain the same from the moment they are sold, barring any serious bugs of course. Making adjustments after the fact could alter existing placed furnishings, decorations, or creations.

Related to the topic of houses altered after they are released, Will pc be given more slots as the planter in amaya lake lodge is being removed? Pc will have to spend another slot pc previously didn't have to to put the planter where it originally was. Or atleast an update to when we could expect a housing slot increase would be nice

ZOS_GinaBruno wrote: »

In reference to the invisible wall that's currently in Earthtear Cavern, we found after some investigation that this has always been present since the home was originally sold, and was added to our list of things to fix erroneously. In general, our goal is to make sure homes remain the same from the moment they are sold, barring any serious bugs of course. Making adjustments after the fact could alter existing placed furnishings, decorations, or creations.

Translation: irrational invisible walls are a feature.

Hopefully you can please communicate every cave owner's massive displeasure with that decision Gina

Wow. So lame. They are trying hard to get their loyal (paying) base to go away, and this is a great example of how. I guess we are supposed to just be thankful this cavern wasn't a copy/paste job like 95% of housing is. Now even Crown only houses (Linchal Manor) are copied assets from game launch.

ZOS_GinaBruno wrote: »

In reference to the invisible wall that's currently in Earthtear Cavern, we found after some investigation that this has always been present since the home was originally sold, and was added to our list of things to fix erroneously. In general, our goal is to make sure homes remain the same from the moment they are sold, barring any serious bugs of course. Making adjustments after the fact could alter existing placed furnishings, decorations, or creations.

Is there any chance of getting a furniture plan for 'Invisible Wall'?

You guys did test this before making the changes right? ;-P

Lady_Rosabella wrote: »

Also it seems the Daedric Chandelier Spiked, purchased from the Luxury Vendor a couple weeks ago have the same bug from the Lantern of Anquish....with the flames engulfing them. The first pic is the one with the lanterns purchased at the luxury vendor, the last two pics are existing lanterns previously purchased.


imgur.com/a/WZF5I

@Lady_Rosabella
My understanding is that the Lantern of Anguish originally had a very low glow, an ambient red hue. Then an update hit and something happened to change it. The change ended up making it a dangling inferno, flames coming out of the top, the glow changing from soft red to blinding yellow - and people complained and it was reported as a bugged item. They said they'd add it to the list of things to fix, and then they did. I didn't get around to purchasing mine and placing them in my torture chamber until it was already in the bugged state - and I liked it, though the fire was a BIT much

A couple weeks later they added the Daedric chandelier to the luxury vendor and it had exactly the same appearance the "bugged" version of the Lantern of Anguish had - thereby giving players the option of having the dangling inferno of light in their torture chambers homes if they so chose.

I have both versions now and really like having the option. It'll be annoying if either version reverts to the opposite behavior though.

Hallothiel wrote: »

VoodooPlatypus wrote: »

Lady_Rosabella wrote: »

Also it seems the Daedric Chandelier Spiked, purchased from the Luxury Vendor a couple weeks ago have the same bug from the Lantern of Anquish....with the flames engulfing them. The first pic is the one with the lanterns purchased at the luxury vendor, the last two pics are existing lanterns previously purchased.


imgur.com/a/WZF5I

@Lady_Rosabella
My understanding is that the Lantern of Anguish originally had a very low glow, an ambient red hue. Then an update hit and something happened to change it. The change ended up making it a dangling inferno, flames coming out of the top, the glow changing from soft red to blinding yellow - and people complained and it was reported as a bugged item. They said they'd add it to the list of things to fix, and then they did. I didn't get around to purchasing mine and placing them in my torture chamber until it was already in the bugged state - and I liked it, though the fire was a BIT much

A couple weeks later they added the Daedric chandelier to the luxury vendor and it had exactly the same appearance the "bugged" version of the Lantern of Anguish had - thereby giving players the option of having the dangling inferno of light in their torture chambers homes if they so chose.

I have both versions now and really like having the option. It'll be annoying if either version reverts to the opposite behavior though.

Please leave the one bought from the Luxury Vendor alone! I bought some precisely for their big firey light & will be annoyed if 'fixed'.

In my honest opinion, it doesn't make sense for flames to be magically coming out of glass. But they should have at least added to the name of the lantern to include "flaming" and/or included a non flaming version to purchase from the luxury vendor.
I am just pleased that they fixed that issue when everyone's Lanterns of Anguish suddenly seem to have caught on fire after a previous update. I am happy that you like the "firey" (fiery) light coming from yours, but personally myself, I would not have bought them if I knew they would have flames coming from all directions out of what seems like pure glass.

lasertooth wrote: »

So they aren't removing the invisible wall?!?

It has been present from the beginning, but clearly it was placed there BY MISTAKE. There is absolutely no reason to have an invisible wall there. All it serves is to make everyone frustrated and unhappy. That ledge is perfect for placing statues, which is what I have done with mine. The invisible wall does not stop me from placing objects there, but it makes moving it or making tiny adjustments difficult because you have to manually retrieve the object in the retrieve menu (as opposed to just highlighting and selecting it)

Please everyone at zos just stop and think for a moment and use common sense. Removing an unnecessary invisible wall (or pushing it back so it lines up with the actual wall) is not going to upset anybody. But at this point, NOT removing it will.

I totally agree, @lasertooth especially when they made an official post earlier in this forum that they would be removing this invisible wall. Now claiming that it could alter already placed furnishings as if their placing big boulders in the areas where people had already created living spaces and making them "retrieve" the items through the housing editor didn't already do that to a lot of people who own the cavern.
This is absolutely unacceptable! @ZOS_GinaBruno plainly posted that the invisible wall would be removed by this next update. Hubby and I each just paid our six month subscription in July, (because she told us this would be done), and I had planned on purchasing more crowns to purchase the new Grand Manor when it is released, (because the Falkreath house is obviously a big disappointment when I viewed it on the PTS), but we will not be giving ZOS any more of our money if they continually to "change" their minds and renege on their promise to the players who pay so much of their hard-earned money to keep this game going.
We had both, as well as several of our friends, already made plans for that areas based on the "fact" that it was posted that it would be removed. I even asked Gina about it just a page or two back about it and she stated it was still in the works. Now to essentially be told, "we are changing our minds" is beyond belief!

@ZOS_GinaBruno @ZOS_RichLambert @ZOS_MattFiror ONCE AGAIN, is this how you want new and existing players to feel about purchasing products from the Crown Store and about how you support the people who pay to keep this game going and pay your salaries?

MeNMyArrow wrote: »

[...]
ITS THE ROCK FROM THE VVARDENFELL !!! it totally missed Vivec City and Landed in CRAGLORN in my cave ( as well as other ppl's). Move it back to Vivec city and we'll all be much happier . TY!!!!

Baar Dau landed in Earthtear Cavern! LOL Darn you Vivec! You overshot Vvardenfell by a few zones!

Sorry to hear the frustrations But I always appreciate when in-game or real-life issues get blamed on Molag Bal or other Elder Scrolls tie-ins

ZOS_GinaBruno wrote: »

In reference to the invisible wall that's currently in Earthtear Cavern, we found after some investigation that this has always been present since the home was originally sold, and was added to our list of things to fix erroneously. In general, our goal is to make sure homes remain the same from the moment they are sold, barring any serious bugs of course. Making adjustments after the fact could alter existing placed furnishings, decorations, or creations.

Due to complete frustration with everything ZOS and ESO related as of recent, I left the game for a while and just popped into the forum today to see what's new... and I find THIS.

Common Gina and ZOS team, in one of your last posts in this thread you all but apologised for a lack of communication and said going forward that this would improve. You also said this long complained about issue of the invisible wall would be finally addressed. NOW not only are you going back on your word and what you have said, but you weren't even going to inform anyone. It seems you guys just hope these issues will go away and only respond when enough people are upset and this post remains on page 1. With all respect this is pretty apalling in terms of customer relations.

Your new point is that this invisible wall was present when purchased and so will not change, and also that it could affect furniture placement.

I'm sorry but these answers are ilogical and ludricrous!

1. When people purchased the Earthtear Cavern they had the ability to view it. We all walked in there, walked around, and in our minds planned out what we might do with the Cavern. Your whole point of the invisible wall not being changed because it was there at purchase is ridicoulous because... it is INVISIBLE!!!

How were any of us supposed to see it? honestly is that fair? It is in fact false advertising. You showcase a property, that players view, and yet there are invisible walls. How are purchasers supposed to know there are invisible walls there if it is INVISIBLE?

Common Gina, this is really silly. The plan for the Cavern was put together very sloppily (is that a word?) and apparently many players complained of this on PTS, and purchasers of the property have been complaining ever since buying the property and discovering it has INVISIBLE walls.

You cannot say 'it was there at purchase' if no one who was purchasing the property could see it!

2. The point about changing it now might affect and alter players placed furniture and decorations is a ridiculous and completely mute point! For two reasons:

A. Firstly the obvious thing is someone at ZOS already did that before by placing a mountain of rock over an entire area causing this very thread. To now mention this as if it is one of your rules seems like a bit of an extra slap in the face to the whole point of why this thread was created.

B. The second obvious thing is that if you think about what you are saying for one second, that is impossible! Cordening off an area that has furniture in it will indeed affect placed furniture. However, getting rid of an invisible wall that stops people from even getting into that area will not affect placed furniture at all, because no one can get in there. There is in fact zero possibility that removing the invisible wall would affect anyone's furniture placement.

At this point I am seriously wondering if I will ever return to this game. I honestly have never seem such bad customer relations. Your team are slapping the face of the players who have invested the most money into the game buy purchasing the single most expensive product in the game.

Logic would denote that players who have purchased this have no doubt purchased many other things and logically have the purse to purchase more. By continually treating these players like this you are rapidly losing respect and losing money.

I for one am not spending a penny more until this trend has ended and these issues are finally addressed. It's completely unacceptable

MacCait wrote: »

ZOS_GinaBruno wrote: »

In reference to the invisible wall that's currently in Earthtear Cavern, we found after some investigation that this has always been present since the home was originally sold, and was added to our list of things to fix erroneously. In general, our goal is to make sure homes remain the same from the moment they are sold, barring any serious bugs of course. Making adjustments after the fact could alter existing placed furnishings, decorations, or creations.

Due to complete frustration with everything ZOS and ESO related as of recent, I left the game for a while and just popped into the forum today to see what's new... and I find THIS.

Common Gina and ZOS team, in one of your last posts in this thread you all but apologised for a lack of communication and said going forward that this would improve. You also said this long complained about issue of the invisible wall would be finally addressed. NOW not only are you going back on your word and what you have said, but you weren't even going to inform anyone. It seems you guys just hope these issues will go away and only respond when enough people are upset and this post remains on page 1. With all respect this is pretty apalling in terms of customer relations.

Your new point is that this invisible wall was present when purchased and so will not change, and also that it could affect furniture placement.

I'm sorry but these answers are ilogical and ludricrous!

1. When people purchased the Earthtear Cavern they had the ability to view it. We all walked in there, walked around, and in our minds planned out what we might do with the Cavern. Your whole point of the invisible wall not being changed because it was there at purchase is ridicoulous because... it is INVISIBLE!!!

How were any of us supposed to see it? honestly is that fair? It is in fact false advertising. You showcase a property, that players view, and yet there are invisible walls. How are purchasers supposed to know there are invisible walls there if it is INVISIBLE?

Common Gina, this is really silly. The plan for the Cavern was put together very sloppily (is that a word?) and apparently many players complained of this on PTS, and purchasers of the property have been complaining ever since buying the property and discovering it has INVISIBLE walls.

You cannot say 'it was there at purchase' if no one who was purchasing the property could see it!

2. The point about changing it now might affect and alter players placed furniture and decorations is a ridiculous and completely mute point! For two reasons:

A. Firstly the obvious thing is someone at ZOS already did that before by placing a mountain of rock over an entire area causing this very thread. To now mention this as if it is one of your rules seems like a bit of an extra slap in the face to the whole point of why this thread was created.

B. The second obvious thing is that if you think about what you are saying for one second, that is impossible! Cordening off an area that has furniture in it will indeed affect placed furniture. However, getting rid of an invisible wall that stops people from even getting into that area will not affect placed furniture at all, because no one can get in there. There is in fact zero possibility that removing the invisible wall would affect anyone's furniture placement.

At this point I am seriously wondering if I will ever return to this game. I honestly have never seem such bad customer relations. Your team are slapping the face of the players who have invested the most money into the game buy purchasing the single most expensive product in the game.

Logic would denote that players who have purchased this have no doubt purchased many other things and logically have the purse to purchase more. By continually treating these players like this you are rapidly losing respect and losing money.

I for one am not spending a penny more until this trend has ended and these issues are finally addressed. It's completely unacceptable

DITTO! I agree and so do so many others. Hubby and I have been pouring money into this game since July 2014 and have plenty more to pour into the game if we so choose to, but with the way they're treating the very players who help keep this game going, we choose to not give them any more of our money. We have many real life friends as well as family members who play this game and between all the social media accounts we belong to and the weekly blogs some of us present, the word will, once again, spread. Screenshots say a thousand words.

And obviously they are ignoring us once more because still no response from @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_RichLambert @ZOS_MattFiror