Maintenance for the week of September 22:
· [COMPLETE] NA megaservers for maintenance – September 22, 4:00AM EDT (8:00 UTC) - 10:00AM EDT (14:00 UTC)
· [COMPLETE] EU megaservers for maintenance – September 22, 8:00 UTC (4:00AM EDT) - 14:00 UTC (10:00AM EDT)

Server going down in 15 minutes?

  • jimmulvaney
    jimmulvaney
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    Also, there's a great addon that gives "subcategories" to all your invetory categories. It's called... ermm... Item Categories, I think? :P

    You mean Advanced Filters by Randactyl?

  • ZOS_DaryaK
    ZOS_DaryaK
    admin
    Testing passed, and we're opening the servers now. Here's the hotfix thread: https://forums.elderscrollsonline.com/en/discussion/268843/hotfix-with-downtime-5-31-16-pc-mac-only

    Thank you all for your patience and understanding!

    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Amiliana
    Amiliana
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    Amiliana wrote: »
    Amiliana wrote: »
    Amiliana wrote: »
    Lady_Ems wrote: »
    trying to fix this is a joke. The hamster died and they are trying to find a new one to get the fix tested from as slow as its going....We just want a ETA of when we can play the game again. You don't need to test the fix to give us an ETA, even a guess would be better than what we have gotten

    Of course they need to test the POTENTIAL fix before they can give an ETA! They need to know it WORKS before they can start working on adding it to the LIVE servers!

    if only they tested the initial patch like this

    If you had paid attention to earlier comments in this thread, it have been explained that everything can NOT be tested on PTS, and even reasons why...

    if only u got the concept that the pts is not the source of zos internal testing

    Not their only testing, no. Can you get the concept that they can not pre-test things as they do not act the same way in their various test-environments as they do live?

    well then how would they be testing a patch for the fix if not ??? surely in order to test the patch for the fix there would have to be something to fix so the internal systems would have experienced the same bug aswell just saying logically ofc

    That the test gets fixed in the test environment, does not guarantee it will be fixed in the live environment. It have high potential though.

    This is why many bugs and so on show up after release, despite all the weeks/months of testing.

    It's simply the world of programming.
    “We make a living by what we get; we make a life by what we give.” — Winston Curchill
  • Alp
    Alp
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    HsKVU8f.jpg

    Yay servers back, screenshot is unrelated, guess where I was.
  • AyeshaBelladonna
    AyeshaBelladonna
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    Lysette wrote: »
    I'm glad I'm still a subscriber....i just wish ZOS had kept up what they promised...which was appreciation items and areas that were subscriber only accessible. the craft bag is a step in the right direction but one mount and a couple pets for being here since beta? Bleh. Not feeling the love ZOS. throwing us subscribers a bone now and then would go a long way to folks being much more tolerant of downtimes. While I'm glad you guys caught this apparently major issue right away, I'm still disappointed at the lack of info.

    and what do u think all the dlc areas are about ?
    those are avail to everyone that wants to buy them. they originally stated we would heave areas that were subscriber only, not subscriber and anyone who wants to buy it straight out. not the same thing at all. we don't even get thank you pets anymore. as silly as those are at least it was nice to feel like ZOS still cared we were there.

    That's not true, we got one with the TG DLC - and with the DB DLC we got the new appearance item - assassin personality.
    what did we get with TG? and as i understood the notes the personality is for anyone that buys the db dlc? I'm speaking more to the little mailed items we used to get like every 6mo saying hey, thanks for still giving us money eveymonth. as soon as they went b2p that all stopped, which always seemed weird to me. id have thought they would want to keep it up like they originally were to encourage people to stay subscribed as that generates more long term income for them. although the craft bag seems like a pretty awesome nod to eso+ members, I'm hoping they keep up with things like this now and then again like they used to. i think we can all agree that its just nice to occasionally get some appreciation for sticking this out. hell, id be happy with a thank you email and a few soul gems or something once in a while. just a little nod that says hey, we know you are still here and as a subscriber we value you being here.
    NA EP CP1200+
    Original: Mag/Templar Erestem Nightblossom (Tank/Healer Hybrid, Alchemist, general nuisance)
    Alt's? at this point...so many to play, so little time!

    **RED or DEAD** Long Live EP!

    Leather Lace- GM, ESO Grand Designs GM, Ankle Biter for Lone Wolf United, CO-GM of Tower of Wayreth,
    Master Furnisher & Housing fanatic, PvP junkie
    Beta Tester, part of the 2013 Club
  • Sylas_Orin
    Sylas_Orin
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    THE LONG WAIT IS OVER!
    Former completionist with all achievements unlocked up until Update 29 (Flames of Ambition). Avid RPer, writer, and former Breton lover. Then Legacy of the Bretons was released and I realized just how boring and uninspired the Bretons are according to the writers.
  • zebra54321
    NA IS ONLINE (what is says on my computer)
  • DeadCode
    DeadCode
    Soul Shriven
    Yay it's back!
  • DK70
    DK70
    Soul Shriven
    I just bought the damned Dark Brotherhood DLC. Im not a happy customer. I know its going to be fixed but is should not be broken in the first place while selling it!
  • Abeille
    Abeille
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    JarlUlfric wrote: »
    PRAISE TALOS

    HE WASN'T BORN YET
    Just so that everyone knows, my Altmer still can't have black hair. About a dozen of Altmer NPCs in the game have black hair. Just saying.

    Meet my characters:
    Command: Do the thing.

    Zadarri, Khajiit Fist of Thalmor: The thing was done, as commanded.
    Durza gra-Maghul, Orc blacksmith: The thing was done perfectly, in the most efficient way.
    Tegwen, Bosmer troublemaker: You can't prove I didn't do the thing.
    Sings-Many-Songs, Argonian fisher: Sure, I'll do the thing... Eventually. Maybe.
    Aerindel, Altmer stormcaller: After extensive research, I've come to the conclusion that doing the thing would be a waste of resources.
    Liliel, Dunmer pyromancer: Aerindel said I shouldn't do the thing. Something about "resources".
    Gyda Snowcaller, Nord cryomancer: I will find a way to do it that won't waste resources and make Aerindel proud of me.
    Beatrice Leoriane, Breton vampire: I persuaded someone else into doing the thing. You are welcome, dear.
    Sahima, Redguard performer: Doing the thing sounds awfully unpleasant and really not my problem.
    Ellaria Valerius, Imperial priestess: I'll pray to the Eight for the thing to be done, if it is Their will.
  • Shuichi
    Shuichi
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    Server up woot
    Hand of Sithis - Daggerfall Covenant
  • Taruha
    Taruha
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    12828374_10153826826815659_861257118931707935_o.jpg
    Have a seat.. relax, and wait patiently for fix! :3
    _-PC-_
    -=Edelina EP EU Sorc=-
    -=Nelaren Mosswind DC EU Stamina Nightblade=-
    -=Laura Desario DC EU Dragonknight=-
    -=Marni Bleakwood AD EU Stamina Templar=-
    -=Jealine Murow DC EU Magica Nightblade=-
    http://www.op-cast.com (Give us a listen if you're into RP and ESO lore!)
  • BoloBoffin
    BoloBoffin
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    Screenshot_20140810_041436_zpseszuk2b2.png
    Been there, got the Molag Bal polymorph.
  • wrebollo
    wrebollo
    Soul Shriven
    thanks for this
  • ashfault
    ashfault
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    darn, I never got a chance to read all the posts. the game came back online.
  • Amiliana
    Amiliana
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    Zaldan wrote: »
    Amiliana wrote: »
    When people start bringing up subscription, refunding and loosing 1 day in Tamriel, I only shake my head.

    To begin with, in most MMORPGs, issues like maintenance have already been agreed upon by being able to play the game, that the developers are NOT responsible for "economical loss".

    Secondly, have you even considered what you loose? 1 day you loose an ice cream, at most. The most expensive subscription plan is €12.99 per month, which gives €0.43 per day, so I mean that literally.

    Thirdly, are you really that addicted to the game, or if it is greed over a few pennies? Then you might need the break, to think your life over.

    Fourthly, if you can not stand things like maintenance - keep away from MMORPGs.

    I'd say the cost is irrelevant as they were probably after 1 day added to their eso plus (which would cost ZO$ nothing) rather then a monetary refund but as you think it's relevant let me ask at what point is it ok the ask for a refund? €4.30, €43, €430, €4300, how much money would you have to pay without receiving what you paid for before you'd ask for a refund?

    Considering I have read what I have agreed to, which is what everyone have to do to even play most MMORPG games, I know I should not expect compensation for downtimes due to emergency maintenance, or due to DDOS attacks, which is out of their control.

    A point where I would expect a serious game developer to give compensation, is when a game have been down at least 2 full days, and/or had such severe lag that you can barely play/die all the time, for same amount of time. I would not demand/request it though.

    Even if I agree to not hold a game developer responsible for downtime, I would consider choosing another game if they have had a couple of downtimes over 3 days and no compensation at all. (Because as you say, giving a few days sub, or a few crowns, cost them nothing).
    “We make a living by what we get; we make a life by what we give.” — Winston Curchill
  • DK70
    DK70
    Soul Shriven
    Hrmph!.. could have been worse waiting. Ok nice quick fix i hope i can play that now.
  • Elsonso
    Elsonso
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    Testing passed, and we're opening the servers now. Here's the hotfix thread: https://forums.elderscrollsonline.com/en/discussion/268843/hotfix-with-downtime-5-31-16-pc-mac-only

    Thank you all for your patience and understanding!

    And this, folks, is why you take screen caps of your inventory and banks before each DLC release. :smiley:
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • Lexynide
    Lexynide
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    Cristiano wrote: »
    andy.s wrote: »
    How to test a major update ZOS-way:

    Step 1. Don't waste time for internal tests. Just push the patch to live servers in prime time.
    Step 2. Wait 4-5 hours for players to test the patch.
    Step 3. Find out the most obvious bugs.
    Step 4. Shut down the server for maintenance to fix these bugs.
    Step 5. ???
    Step 6. Profit!

    It amazes me how entitled [snip] people are. By all means, please enlighten us on your extensive experience with testing major software. They don't take down servers lightly. However, in your estimation, they have no idea what they are doing. Go you! You are an expert on the internet.

    By all means, I will enlighten you:

    1) Provide us with same functionality on PTS that is on Live. That includes ESO Plus, which is where the dupe bug was discovered (which cannot be obtained on PTS because ZOS didn't let us test ESO+ there).
    2) Make sure Testing and Production clients and servers are as much close in algorithmic logic as it can be so the chance of a bug appearing is as little as possible.
    3) If you have enough testers - do internal build test, and do it properly (that means at least whitebox-testing). Or make unit tests and run them automatically if you don't. That is how a lot of modern software is being developed.

    If any of these approaches is not possible - that is a sign of completely terrible project architecture and only means there must be some serious refactoring job.

    Sincerely, an expert on the internet.
  • Lysette
    Lysette
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    Lady_Ems wrote: »
    trying to fix this is a joke. The hamster died and they are trying to find a new one to get the fix tested from as slow as its going....We just want a ETA of when we can play the game again. You don't need to test the fix to give us an ETA, even a guess would be better than what we have gotten

    But unfortunately it will take 120 days, to bring the hamster up to speed and raise its stamina - so do not expect best performance before that is done - (kidding)
  • LMar
    LMar
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    Testing passed, and we're opening the servers now. Here's the hotfix thread: https://forums.elderscrollsonline.com/en/discussion/268843/hotfix-with-downtime-5-31-16-pc-mac-only

    Thank you all for your patience and understanding!

    Thank you for the hotfix. Regarding the missing items, since some may have gone missing without us noticing. Will the full client patch restore those? Also when is the full client fix for this going to be released, if you know?
    Thanks
    "If a stick of fish is a fish stick, it will stick like other fish sticks stick"
    "Taller races now sit in chairs correctly"
  • ContraTempo
    ContraTempo
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    Amiliana wrote: »
    Amiliana wrote: »
    Amiliana wrote: »
    Amiliana wrote: »
    Lady_Ems wrote: »
    trying to fix this is a joke. The hamster died and they are trying to find a new one to get the fix tested from as slow as its going....We just want a ETA of when we can play the game again. You don't need to test the fix to give us an ETA, even a guess would be better than what we have gotten

    Of course they need to test the POTENTIAL fix before they can give an ETA! They need to know it WORKS before they can start working on adding it to the LIVE servers!

    if only they tested the initial patch like this

    If you had paid attention to earlier comments in this thread, it have been explained that everything can NOT be tested on PTS, and even reasons why...

    if only u got the concept that the pts is not the source of zos internal testing

    Not their only testing, no. Can you get the concept that they can not pre-test things as they do not act the same way in their various test-environments as they do live?

    well then how would they be testing a patch for the fix if not ??? surely in order to test the patch for the fix there would have to be something to fix so the internal systems would have experienced the same bug aswell just saying logically ofc

    That the test gets fixed in the test environment, does not guarantee it will be fixed in the live environment. It have high potential though.

    This is why many bugs and so on show up after release, despite all the weeks/months of testing.

    It's simply the world of programming.

    Would help a lot if more people showed up on PTS for the testing. Ahem.
    ContraTempo
    Carpe DM
    Seize the Dungeon Master


  • Lysette
    Lysette
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    Grouper wrote: »
    I think I know what one of the bugs was...runestone aspect runes were giving really rare stones each find. 3-6 stones per 1 aspect runestone location...maybe that was it.

    hm, no, that is intended that they give now more runes - but what was unexpected is, that they still give potency runes.
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    LMar wrote: »
    Thank you for the hotfix. Regarding the missing items, since some may have gone missing without us noticing. Will the full client patch restore those? Also when is the full client fix for this going to be released, if you know?
    Thanks

    No, the full patch will not restore items. Only characters that were logged in after the Dark Brotherhood update (and before brought down the servers for this hotfix) were impacted. If you look through your character(s) equipped items, inventory, and bank and believe you are missing equippable items, please contact our Support team from within the game. They'll be able to look at your item logs.
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Altairien
    Altairien
    ✭✭✭
    Testing passed, and we're opening the servers now. Here's the hotfix thread: https://forums.elderscrollsonline.com/en/discussion/268843/hotfix-with-downtime-5-31-16-pc-mac-only

    Thank you all for your patience and understanding!
    Interesting. When I had some quest rewards get ninja reduced from green to white many updates ago, you didn't bother to fix any of it. After all these months, will your full fix include fixing those previous items?
  • Zaldan
    Zaldan
    ✭✭✭✭✭
    robeauch wrote: »
    We should get 2.5k crowns for this! If this isnt over in an hr im uninstailing the game and switching to a new one!

    ESO Plus members pay the cash equivalent of 50 crowns per full day of access. Current retail value of today's unplanned downtime: Less than 10 crowns. If they want to compensate us for the inconvenience, maybe they can bump it up to 20 crowns. Till then, go outside. It's almost summer! (Retail value of summer: 30 billion crowns.)

    given the UK summer I think i'd rather have the 10 crowns although what the hell i'd do with crowns i dont know lol
    Dovie'andi se tovya sagain.
    Niidro tiid wah fusvok dirkah.

    aka.@Cuthceol
  • Lysette
    Lysette
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    Abeille wrote: »
    Lysette wrote: »
    Abeille wrote: »
    Lysette wrote: »
    We should get 2.5k crowns for this! If this isnt over in an hr im uninstailing the game and switching to a new one!

    Would be your loss - the new DLC is awesome stuff.

    Hey @Lysette! Let me ask, how are you going to play this DLC? Do you have an assassin character set aside for it, or are you thinking of something else?

    Dark brotherhood is my favorite guild since Oblivion - I guess I just have a passion for doing this kind of missions. Targets are pretty much always really evil or bad people, so I do not bother with getting them to Sithis, they get what they deserve. So there is no conflict to me. Well, there was a more attractive guild in Morrowind, but with the same gameplay - Morag Tong - kind of a legalized assassin's guild, whereas Dark Brotherhood is illegal.

    Oh I see. I hope you enjoy this quest line, I really liked it. I made an assassin character back in January for it, though. It is not that much about the killing, but worshiping Sithis isn't any of my other characters' thing.

    I have to admit, Lucian LaChance in Oblivion had a way to convince me - wouldn't it be about him, I would most likely not have joined the DB - even I liked being in the Morag Tong in Morrowind. As member of House Hlaalu it was not that different to what I had to do there - just that house Hlaalu is sometimes nice and does just intimidation and destruction of posession, whereas the Morag Tong always takes lifes. And so does the DB - I see it as helping out those, who do the ritual. These people are desperate sometimes and need relief. So I see the work for Sithis and the Nightmother as a good deed.

    Edit: and whenever I had a chance to get to know, what kind of a person the target was, it was always a bad person - I guess that the contract is just be made, if it is a bad or evil person - and removing evil from the world is not a bad deed but a good thing to do.
    Edited by Lysette on May 31, 2016 11:35PM
  • lonewolf26
    lonewolf26
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    Was the defect specific to quest reward items? Were crafted items or dropped set pieces affected?
  • Troneon
    Troneon
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    RIP Items.
    PC EU AD
    Master Crafter - Anything you need!!
    High Elf Magicka Templar Healer/DPS/Tank
    Trials / Dungeons / PVP / Everything
  • LeDave
    LeDave
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    WHAAT! After the server went up, logged on.. my journal was empty, and my inventory was EMPTY.
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