Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Hotfix with Downtime 5/31/16 (PC/Mac Only)
ZOS_JessicaFolsom
Community Manager
Today, we brought down the North American and European PC/Mac megaservers for an unplanned maintenance to address an item-related issue that was introduced with the Dark Brotherhood update. The nature of this issue involved some players missing specific equippable items from their characters, inventories, and/or banks upon logging into that character.
We have rolled out a partial fix to address this issue, and are working on a more comprehensive fix that will go into the next patch. You may encounter the following with some items until we deploy the full fix:
When we release the client patch to fully fix this issue, your items will display all the correct values, stats, colors, quality, and appearance.
If you are one of the players whose item(s) are no longer on your character or in your inventory/bank, please contact our Support team while in the game—we will be able to check item logs and see what you’re missing.
Thank you.
We have rolled out a partial fix to address this issue, and are working on a more comprehensive fix that will go into the next patch. You may encounter the following with some items until we deploy the full fix:
- Tooltip item sell values may be incorrect
- Item stats may be incorrect
- Item color may be incorrect
- Item appearance may be incorrect, as far as the quality of the item
When we release the client patch to fully fix this issue, your items will display all the correct values, stats, colors, quality, and appearance.
If you are one of the players whose item(s) are no longer on your character or in your inventory/bank, please contact our Support team while in the game—we will be able to check item logs and see what you’re missing.
Thank you.
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