Maintenance for the week of May 6:
• PC/Mac: NA and EU megaservers for patch maintenance – May 6, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for maintenance – May 8, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – May 8, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)
I preordered but now can't access the game.
I put in a ticket 2 days ago and no response yet. I pre-ordered the game and was in beta several times. I played after beta and Welcome Back Weekend in 2015. I have and email regarding redeeming a code for the explorers package.
With the Thieves guild and now Dark Brotherhood I am interested in getting back into ESO.
Wondering how to I go about resolving this situation?