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https://forums.elderscrollsonline.com/en/discussion/658773
I preordered but now can't access the game.
I put in a ticket 2 days ago and no response yet. I pre-ordered the game and was in beta several times. I played after beta and Welcome Back Weekend in 2015. I have and email regarding redeeming a code for the explorers package.
With the Thieves guild and now Dark Brotherhood I am interested in getting back into ESO.
Wondering how to I go about resolving this situation?