wow,NakedSnake wrote: »3. You assume that ZOS is required to give you anything but a working login screen because you pay a monthly fee.
wow,NakedSnake wrote: »3. You assume that ZOS is required to give you anything but a working login screen because you pay a monthly fee.
just
wow.
Ralathar44 wrote: »wow,NakedSnake wrote: »3. You assume that ZOS is required to give you anything but a working login screen because you pay a monthly fee.
just
wow.
In fairness the amount that any MMORPG is LEGALLY REQUIRED to provide you is surprisingly low. Alot of things you opt out of yourself in the TOS/EULA.
Ralathar44 wrote: »wow,NakedSnake wrote: »3. You assume that ZOS is required to give you anything but a working login screen because you pay a monthly fee.
just
wow.
In fairness the amount that any MMORPG is LEGALLY REQUIRED to provide you is surprisingly low. Alot of things you opt out of yourself in the TOS/EULA.
Ralathar44 wrote: »wow,NakedSnake wrote: »3. You assume that ZOS is required to give you anything but a working login screen because you pay a monthly fee.
just
wow.
In fairness the amount that any MMORPG is LEGALLY REQUIRED to provide you is surprisingly low. Alot of things you opt out of yourself in the TOS/EULA.
While that may be true (although many EULA aren't worth the paper they are no longer written on in parts of the EU), common sense says if they want customers to keep paying, they will treat the customer fair and with respect.
NakedSnake wrote: »With the majority of the forum threads the way they are its no wonder they choose to post so infrequently.
Yet the majority of posts in this thread moderated due to flaming are those in support of Zenimax treating ER differently which probably means they are also in ER
Not true at all. This is an assumption
The majority of complaints on this forum by people still subbed are valid complaints. Just because they might be complaining about something you or I might have zero interest in, still makes them valid.
Yes they are valid but that does not mean they deserve attention.
And most of the angrier type threads are caused by hearing nothing official about peoples concerns.
When concerns can be alleviated they will be addressed.
Maybe if the devs after talking to ER then posted on here a summary of whats been discussed, less people would be complaining about a lack of info.
Someone from ER many pages ago said words to the effect that the devs he/she spoke to had asked them not to publicise what was said.
This is because nothing is set in stone yet and anything the Rep stated is subject to change. When the public gets a hold of "statements" they tend to pick them apart and take them literally.
That alarms me. Either the dev is giving them info that he/she doesn't have the authority to give, hence doesn't want to get in trouble
or
The dev is listening to a very small player base and basing some of their decisions for the games future on what that small group who in no way shape or form represent me or my wishes, and knows what the response from the wider community would be but doesn't care, at the same time wants an easy life.
The Devs "consider" the suggestions of vetted dedicated players and active community developers.
Regardless of whether it's totally above board, even if it was fair and worthwhile (which I very much doubt), a 4 year old is going to see how this looks to the wider community but yet again Zenimax can't see it.
Welcome to the internet ZOS. If players decide to quit over something like this they would not have stayed for the long haul anyway.
I am not the best of players when it comes to watching numbers or working out the best build (one of the things that drew me to this game was Zenimax saying it was designing ESO so that we could get away from all sorcs having to use xyz to be the best etc), but whatever guild I've been in over the years, theres always a few that understand it inside out, should they never get a voice?
Everyone has a voice. That does not mean you will be heard.
I played Lotro for years, been in a few of its expansion betas. Before the last exoansion, person after person in Helms Deep beta was warning both the devs and the company what would happen if they stuck to their release date and gave it to the players in the state it was in. And of course they went ahead, ignored us all, and people left in droves, kin (guild) after guild went from say 100 to 5 members. Sure very very casual players, role players and some Tolkien fanatics still love it, but a huge amount of the player base was lost.
Shareholders>community, sad but true ZOS is no different. The community has no influence over the game and are lucky to be acknowledged at all.
The other big thing with Lotro was the players council they introduced in 2013 with a dozen or so people chosen from those that applied, that helped make decisions on the games future, but they were under a strict NDA and couldn't tell the community anything they had suggested or been told.
How badly this worked really showed its self in the Helms Deep beta where 95% of the players posting in the beta forums hated all the changes and most (a couple of exceptions, who kept quiet instead) of the players council stood up for the changes and attacked those saying they didn't like them to the point of a few betas later, many players had already left and most who remained couldn't be bothered to post anymore.
Reading this thread about Zenimax and ER, and seeing the tone of some of those sticking up for them, I simply feel, ' here we go again'
I came to ESO expecting (possibly naively) a different experience. I wss in the 3 betas before release and again it was obvious to a 4 year old what would happen if it was released. The public condemnation of this game in almost all gaming forums and the loss of many players is the result.
I hoped to be here for years, you can look at my profile and randomly select some of my previous posts if you wish to see how positive I've been about ESO despite the release fiasco. As I love Elder Scrolls so much, I could ignore the obvious too early launch, the numerous amount of bugs that shouldn't have made it out the door (sure some bugs will always be here)
One of my biggest concerns has been the very very bad and often silent official response to many peoples issues and I have often said that if only Zenimax would communicate properly, they would find most of the community very forgiving, but give the appearance that they don't care, we feel like they are being arrogant, almost treating us with contempt.
ZOS is not that bad. They are just not excessive with their communication. Certain community trolls are simply bandwagoning the masses into their witch hunt making it out to be more than it is.
I have to say that more and more this game seems to be run by the same type of suits that have almost killed Lotro and while I am having fun (not enjoying vet grind) , I'm paying to effectively beta test and I only have so much patience.
Finding out that the devs are chatting to a select few and keeping them informed, answering their questions, had they also done the same here it would be a completely different matter, but as it stands, I'm shaking my head in disgust and disappointment.
And what concerns me most is that Zenimax can't see it. The only times they really respond to anything is two weeks after the horse has bolted, in other words to give a tiny bit of damage control.
Yes because without fuel there can be no fire. They know that either way someone will always complain and the less ammunition they give the longer you stay and rant instead of making an actual decision.
It really isn't good enough to be honest.
NakedSnake wrote: »no one has laid any specifics, just wants and rants. Now is your time to be heard.
Perhaps the lack of understanding, analysis, and insight displayed by some people in this thread explains why their feedback and opinions is not being actively sought after?
Seriously, ZoS doesn't owe anyone feedback, it's not a service they provide as part of your subscription and it's certainly not a privilege or reward they give to their favourites. It's a resource and tool they use for their own benefit and they're going to seek sources with a higher signal to noise ratio in addition to these forums.
This happens in *every game you've ever played* whether you knew about it or not, if you think it didn't you're deluding yourself.
I'm sorry, but this is not a solid argument.
All these discussions should be available for the rest of us, just post a transcript and then we can share our ideas about it. I'm not saying the guys who give suggestions are not doing it in good faith don't have enough knowledge about game mechanics, but they are not the only ones. Thus, this is wrong. And getting info about changes before everyone else is wrong too. Good luck trying to argue with that.
In addition, the fact that it happens in other games does not make it right. What kind of argument is that?
It is quite simple to fix though. Post a transcript of this discussions, so we can give our feedback as well, devs should read it and everyone will be happy.
Are you saying this suggestion is unreasonable? If so, please explain.
Maverick827 wrote: »While browsing the Tamriel Foundry forums, I noticed a few Entropy Rising members posting details about their discussions with developers regarding upcoming class changes not in the current 1.2 patch notes. These people also mentioned how they are able to communicate directly with developers about the nature of gameplay mechanics that are hidden to the rest of us. Obviously they were also frequently given restricted beta (alpha?) and test server access throughout the game's lifespan.
Every day hundreds of posters on these forums try to communicate with the developers only to receive silence in return. It's actually pretty infuriating and disheartening that a single guild is given preferential treatment and an apparent hotline to the developers while the rest of us - all paying customers - are essentially ignored.
@ZOS_JessicaFolsom can only do so much. These forums desperately need the attention of developers - the attention of people who have the knowledge and authority to reply to topics regarding the design and philosophy of the game - but it seems like Tamriel Foundry, a fan site, is getting all of that while we are getting none on the game's official website.
My bigger concern is not knowing what feedback these guilds offer. I've spoken with some of their members and for example heard them talk about NBs being as powerful as DKs and Veil of Blades being more powerful, etc. and this is just horrible observation.
Been reading this thread from the beginning and the only suggestions that have been made are A."more communication" and B."post a transcript of the interview so we all can see it".NakedSnake wrote: »no one has laid any specifics, just wants and rants. Now is your time to be heard.
You'll have to go through the topic, this I can find easily (the suggestion is at the end):
NakedSnake wrote: »Been reading this thread from the beginning and the only suggestions that have been made are A."more communication" and B."post a transcript of the interview so we all can see it".NakedSnake wrote: »no one has laid any specifics, just wants and rants. Now is your time to be heard.
You'll have to go through the topic, this I can find easily (the suggestion is at the end):
and B. They should post the transcript of every single interview they give anyone, ever? No matter how repetitive that may be.
These would be specifics. They don't know what you really want. You need to be specific.
What do you mean?cjmarsh725b14_ESO wrote: »This thread doesn't seem to update with the new timestamp for me, does anyone else have that issue?
Maverick827 wrote: »Oh, it looks like the moderators sunk the thread.
@ZOS_JessicaFolsom, is this the better communication you were talking about? Thread sinking?
Yes, it's a very disgusting tactic Zenimax uses on their forums.Maverick827 wrote: »Oh, it looks like the moderators sunk the thread.
@ZOS_JessicaFolsom, is this the better communication you were talking about? Thread sinking?
By thread sinking, I assume you mean new replies are not putting it back at the top of the thread list?
NakedSnake wrote: »Been reading this thread from the beginning and the only suggestions that have been made are A."more communication" and B."post a transcript of the interview so we all can see it".NakedSnake wrote: »no one has laid any specifics, just wants and rants. Now is your time to be heard.
You'll have to go through the topic, this I can find easily (the suggestion is at the end):
and B. They should post the transcript of every single interview they give anyone, ever? No matter how repetitive that may be.
These would be specifics. They don't know what you really want. You need to be specific.
Well, yeah. Call it 'talk with devs' or whatever, post the transcript in this forum. People can see what has been discussed and give their thoughts. I'm not sure I understood what you asked, how is that not specific?
NakedSnake wrote: »NakedSnake wrote: »Been reading this thread from the beginning and the only suggestions that have been made are A."more communication" and B."post a transcript of the interview so we all can see it".NakedSnake wrote: »no one has laid any specifics, just wants and rants. Now is your time to be heard.
You'll have to go through the topic, this I can find easily (the suggestion is at the end):
and B. They should post the transcript of every single interview they give anyone, ever? No matter how repetitive that may be.
These would be specifics. They don't know what you really want. You need to be specific.
Well, yeah. Call it 'talk with devs' or whatever, post the transcript in this forum. People can see what has been discussed and give their thoughts. I'm not sure I understood what you asked, how is that not specific?
So posting the transcripts from interviews would be enough to satisfy everyone's need for more communication? And if the interviews are months apart will you still be satisfied?
Personally I don't feel that more communication is required. Would I "like" more details on future buffs nerfs changes? sure but I wont be quitting over not knowing about that stuff weeks in advance. Anything they reveal will be trivial in nature anyway.
What people really want is a way to influence the outcome of changes and that will never happen no matter how much posting you do on the forums. This is why these encounters are kept exclusive, because every random forum troll will try to manipulate the outcome to their favor.
That's the purpose of every poll and nerf/ buff thread. The OP's hoping that some how, some way the devs will read their thread and be so moved that they patch something.
Maverick827 wrote: »Yes, it's a very disgusting tactic Zenimax uses on their forums.Maverick827 wrote: »Oh, it looks like the moderators sunk the thread.
@ZOS_JessicaFolsom, is this the better communication you were talking about? Thread sinking?
By thread sinking, I assume you mean new replies are not putting it back at the top of the thread list?
Maverick827 wrote: »Yes, it's a very disgusting tactic Zenimax uses on their forums.Maverick827 wrote: »Oh, it looks like the moderators sunk the thread.
@ZOS_JessicaFolsom, is this the better communication you were talking about? Thread sinking?
By thread sinking, I assume you mean new replies are not putting it back at the top of the thread list?
Ralathar44 wrote: »Thread has more than run it's course and is honestly not being productive. As someone said there have been like 2 suggestions in 18 pages. "More communication" which is highly subjective on what "enough" is and basically boils down to everyone wanting their own issues not only answered but changed in all reality.
The other is transcripts of every single little thing they ever say. Which ironically gamers would only use to hang them with no matter how well meaning they were.
Ralathar44 wrote: »Thread has more than run it's course and is honestly not being productive. As someone said there have been like 2 suggestions in 18 pages. "More communication" which is highly subjective on what "enough" is and basically boils down to everyone wanting their own issues not only answered but changed in all reality.
The other is transcripts of every single little thing they ever say. Which ironically gamers would only use to hang them with no matter how well meaning they were.
Actually, if you read every single post, you would see a lot of people would just like the same information that a select few are getting. They aren't asking for ZOS to update every second of every day, what they are asking for (and not to confuse things here, these guilds are not doing interviews, they are being contacted and asked questions and given answers the rest of the community is not given) is to be given the same information everyone else gets.
Personally, I don't see why this would be a problem. It is far better then the current state of things, and it would make this whole issue go away. Not to mention clear up a lot of useless threads about the same thing.
You ever consider that maybe there wouldn't be 500 threads about templars sucking if maybe ZOS answered or even acknowledged those threads? I'm fairly certain a lot of people would be happy with the very answers ZOS is giving those select few guilds.
NakedSnake wrote: »NakedSnake wrote: »With the majority of the forum threads the way they are its no wonder they choose to post so infrequently.
Yet the majority of posts in this thread moderated due to flaming are those in support of Zenimax treating ER differently which probably means they are also in ER
Not true at all. This is an assumption
The majority of complaints on this forum by people still subbed are valid complaints. Just because they might be complaining about something you or I might have zero interest in, still makes them valid.
Yes they are valid but that does not mean they deserve attention.
And most of the angrier type threads are caused by hearing nothing official about peoples concerns.
When concerns can be alleviated they will be addressed.
Maybe if the devs after talking to ER then posted on here a summary of whats been discussed, less people would be complaining about a lack of info.
Someone from ER many pages ago said words to the effect that the devs he/she spoke to had asked them not to publicise what was said.
This is because nothing is set in stone yet and anything the Rep stated is subject to change. When the public gets a hold of "statements" they tend to pick them apart and take them literally.
That alarms me. Either the dev is giving them info that he/she doesn't have the authority to give, hence doesn't want to get in trouble
or
The dev is listening to a very small player base and basing some of their decisions for the games future on what that small group who in no way shape or form represent me or my wishes, and knows what the response from the wider community would be but doesn't care, at the same time wants an easy life.
The Devs "consider" the suggestions of vetted dedicated players and active community developers.
Regardless of whether it's totally above board, even if it was fair and worthwhile (which I very much doubt), a 4 year old is going to see how this looks to the wider community but yet again Zenimax can't see it.
Welcome to the internet ZOS. If players decide to quit over something like this they would not have stayed for the long haul anyway.
I am not the best of players when it comes to watching numbers or working out the best build (one of the things that drew me to this game was Zenimax saying it was designing ESO so that we could get away from all sorcs having to use xyz to be the best etc), but whatever guild I've been in over the years, theres always a few that understand it inside out, should they never get a voice?
Everyone has a voice. That does not mean you will be heard.
I played Lotro for years, been in a few of its expansion betas. Before the last exoansion, person after person in Helms Deep beta was warning both the devs and the company what would happen if they stuck to their release date and gave it to the players in the state it was in. And of course they went ahead, ignored us all, and people left in droves, kin (guild) after guild went from say 100 to 5 members. Sure very very casual players, role players and some Tolkien fanatics still love it, but a huge amount of the player base was lost.
Shareholders>community, sad but true ZOS is no different. The community has no influence over the game and are lucky to be acknowledged at all.
The other big thing with Lotro was the players council they introduced in 2013 with a dozen or so people chosen from those that applied, that helped make decisions on the games future, but they were under a strict NDA and couldn't tell the community anything they had suggested or been told.
How badly this worked really showed its self in the Helms Deep beta where 95% of the players posting in the beta forums hated all the changes and most (a couple of exceptions, who kept quiet instead) of the players council stood up for the changes and attacked those saying they didn't like them to the point of a few betas later, many players had already left and most who remained couldn't be bothered to post anymore.
Reading this thread about Zenimax and ER, and seeing the tone of some of those sticking up for them, I simply feel, ' here we go again'
I came to ESO expecting (possibly naively) a different experience. I wss in the 3 betas before release and again it was obvious to a 4 year old what would happen if it was released. The public condemnation of this game in almost all gaming forums and the loss of many players is the result.
I hoped to be here for years, you can look at my profile and randomly select some of my previous posts if you wish to see how positive I've been about ESO despite the release fiasco. As I love Elder Scrolls so much, I could ignore the obvious too early launch, the numerous amount of bugs that shouldn't have made it out the door (sure some bugs will always be here)
One of my biggest concerns has been the very very bad and often silent official response to many peoples issues and I have often said that if only Zenimax would communicate properly, they would find most of the community very forgiving, but give the appearance that they don't care, we feel like they are being arrogant, almost treating us with contempt.
ZOS is not that bad. They are just not excessive with their communication. Certain community trolls are simply bandwagoning the masses into their witch hunt making it out to be more than it is.
I have to say that more and more this game seems to be run by the same type of suits that have almost killed Lotro and while I am having fun (not enjoying vet grind) , I'm paying to effectively beta test and I only have so much patience.
Finding out that the devs are chatting to a select few and keeping them informed, answering their questions, had they also done the same here it would be a completely different matter, but as it stands, I'm shaking my head in disgust and disappointment.
And what concerns me most is that Zenimax can't see it. The only times they really respond to anything is two weeks after the horse has bolted, in other words to give a tiny bit of damage control.
Yes because without fuel there can be no fire. They know that either way someone will always complain and the less ammunition they give the longer you stay and rant instead of making an actual decision.
It really isn't good enough to be honest.
ZOS_JessicaFolsom wrote: »Hi folks,
Wanted to pop in here and offer some clarification. The Community Team does indeed participate in regular voice chats with some of our most active guilds. The guilds we're currently in regular talks with are a good mix of PvP, PvE, and casual. In addition to reading the forums and fansites, this helps us to better understand what the main issues are and their severity, where the best opportunities for improvement are, and identify what everyone wants more details on. More often than not, we hear the same things over and over (such as Templars, weapons skills/stamina builds, and heavy armor needing improvements and in some case fixes, changes needed to make PvP more rewarding, etc.)
These talks do not replace or hold more value to us than what we read here on our official forums, and are often done in the late evening on our own time. It adds another layer of valuable insight, and gives us the opportunity to ask about things in-person that we need clarification or more details on.
All that said, we are doing what we can, when we can, to get in here and answer your questions more often.
Phantorang wrote: »This thread is sinking.... probably because ER made a phone call on their HotLine to ZoS.