Constant disconnects today
SinfulSoul
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I'm getting the "unknown error" disconnect message every 10-15 minutes while in Cyrodiil. I usually only got that late at night if I'm in a raid. Is this problem expanding to all times of the day now?
Game is unplayable at the moment.
Game is unplayable at the moment.
We have contacted our Customer support team to help you solve your issue.
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ZOS_HugoP✭✭✭Greetings @SinfulSoul ,
We recommend that your read this post, which contains troubleshooting steps that may alleviate or solve your issue.
We have forwarded your issue to our team, and you will be contacted by e-mail shortly.
Thank you!0 -
SinfulSoul✭✭✭Alright, so it stabilized now. Game goes through some phases where it keeps disconnecting me non-stop for like an hour or two, and then it goes back to "normal".
But the problem while grouping is still there. Groups of 4 I can join no problem, but raids are a constant crash fest. Our guild today decided to stop inviting people for Cyrodiil altogether because of this. We just run close by, all in Teamspeak, but not grouped up anymore. Being in a raid is just asking to crash or lag to death.0 -
trucqulent✭✭✭That could have nothing to do with the game at all. If the problem happens again, do the following:
> go to start (or charms in windows 8) and type "cmd" in the search bar
>when the command line screen pops up, type "tracert google.com" and hit enter.
Do that a few times in a row for a minute or two straight. If at any attempt, you see one of the numbers over 50ms, or get a timeout, it's your ISP.0