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Very Interesting - Some Zenimax Business News

  • xanikk999
    xanikk999
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    Saerydoth wrote: »
    Swtor did the same thing . Ironicaly in ireland as well. Belfast i believe. Roghly 6weeks post launch. Not a good sign.if we see them retract promised content it will be a sure sign s F2p hybrid model in the cash shop is coming and the milk factory has begun just like the hutt expan being taken away from subs and offered as dlc

    Same with TSW, customer service were first canned.

    As a counter-example though, Blizzard let a TON of customer service people go a few years ago, and WOW didn't go F2P.

    Always good to compare to WoW.....

    WoW will always be the fall back for posters that don't have anything intelligent or relevant to ass to a discussion. Even the ignorant need a scapegoat when they run low on hot air.

    Same with any video game discussion board. They all have their fan boys and trolls. Don't kid yourself and think this board is any different.

  • ipkonfigcub18_ESO
    ipkonfigcub18_ESO
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    Well, I'm glad I did what I did with my account then. If this is actually true, I have no interest in giving money to a company like this. I'd rather give $15 a month to someone laid off from ZoS.

    I think it's safe to say this is the reason this game is dying off fast.
  • stungateb14_ESO
    stungateb14_ESO
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    Gisgo wrote: »
    It's just the local paper website in the town in Ireland. Maybe just hyping a story.

    Or maybe a real journalist for once, who knows...

    I have already decided if i dont see an EU server when im back from holidays in September im gonna find a new game, and this is the first and last time i say it.


    I doubt that this is anything more than tangentially related to EU servers.
    If anything, these were a bunch of CS phone reps they hired to handle the population boom at launch, but when the EU servers weren't ready to go Zeni went:

    "Why are we paying all these temps to provide CS for a server that we don't have yet?" Let's let them go, and re-hire when the server is ready for play."

    You dont think they werent there to handle EU accounts? These people spoke french and german with english, something 99% of americans not from mexico cant do.

    Obviously you've never been to Louisiana, Vermont, Northern New Hampshire, Northern Minnesota, Wisconsin.
  • Jariath
    Jariath
    Within months of release, any software company lets hundreds of people go. Support staff and software people are not needed in nearly as large of numbers after a game has been out for a couple of month. Blizzard has done this with every expansion release, it was also done with ToR.
    Edited by Jariath on June 11, 2014 3:41AM
  • drogon1
    drogon1
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    [snip]

    Disagree. I think it's a very good game with sound mechanics marred by absolutely bonehead decisions and mistakes. With some simple tweaks this game can become quite good: buffing stam builds, providing dungeon xp or repeatable dungeon quests, buffing pvp xp, enabling people to group for the main story quests, and fixing the most game breaking bugs and class abilities that don't work. This is feasible and not too hard to do with a modest expenditure of resources.
    [edited to remove quote]
    Edited by ZOS_Icy on February 1, 2026 7:52PM
  • Mablung
    Mablung
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    Well, I'm glad I did what I did with my account then. If this is actually true, I have no interest in giving money to a company like this. I'd rather give $15 a month to someone laid off from ZoS.

    I think it's safe to say this is the reason this game is dying off fast.

    I just went back to SWtoR. Dropped a dime there too. Wow. F2P in that game works quite well.
  • Reykice
    Reykice
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    “It’s a disgrace how workers were treated. If they showed up at 10.30pm for the night shift, they were being told to go home at 11pm, that their jobs were gone,” he said.


    Wow...
  • Blackwidow
    Blackwidow
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    I love the blind detractors of ZO, who look for the death of the game in every possible news article.

    We are not blind. We just took our rose colored glasses off.
    They hired people for the pending console release. They delayed the console launch. Those temporary workers were laid off early due to the delay. It's a completely normal occurrence.

    I agree that the first part is very innocent.

    It's the next part the is bad.

    “Four weeks ago, another 50 were let go, and over the last few days, another 20 or 30.

    “It’s a disgrace how workers were treated. If they showed up at 10.30pm for the night shift, they were being told to go home at 11pm, that their jobs were gone,” he said.


    If you don't see this as a bad sign, I don't know what to tell you.

  • Reykice
    Reykice
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    c0rp wrote: »
    [snip]

    Garbage enough you are still here 2+ months after launch eh?

    Sadly a lot of us either used GTC`s or payed for more than 3 months... and they don`t give refunds trust me i tried.
    [edited to remove quote]
    Edited by ZOS_Icy on February 1, 2026 7:53PM
  • Sandmanninja
    Sandmanninja
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    I contracted for 10 years. Some contracts were for 2 weeks. Some were for 6 months. Some were on-going (kept you as long as they needed you). Some short contracts were extended. Some long-term contracts were cut short.

    ALL have TRAINING of some sort. It's factored in.

    It's a great way for the company to save money (they're contractors - no benefits) and the contractors usually get a "Contractor Loading" factored into their wages (usually 25% above the going rate).

    That's the Corporate world, peeps.

    I've rolled my eyes so many times when I see someone say "F2P! Lolz!" at any news.
    "Server maintenance? F2P! Lolz!"
    "Bugs! F2P! Lolz!"
    "Bots! F2P! Lolz!"

    [snip]
    [edited for flaming]
    Edited by ZOS_Icy on February 1, 2026 7:53PM
    [Hard Mode Dungeoneers] is recruiting all players of all levels for this new Guild.
    THIS IS A NEW-BUT-GROWING GUILD. We are focused on doing vet pledges, vet dungeons, getting achieves, & doing hard mode bosses.
    Most active GMT+10 (Australia time zone) in the afternoon Mon-Fri and all day Sat/Sun.
    Pst/email for info/invites.
  • bugulu
    bugulu
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    Blackwidow wrote: »
    “Four weeks ago, another 50 were let go, and over the last few days, another 20 or 30.

    “It’s a disgrace how workers were treated. If they showed up at 10.30pm for the night shift, they were being told to go home at 11pm, that their jobs were gone,” he said.


    If you don't see this as a bad sign, I don't know what to tell you.


    Sorry, that's pretty much how all companies work.
    That is not uncommon in big organisations where people who were supposed to work at a specific time got told to go home without pay.

    We have no idea why those people got layed off. Could it be that EU migration will never come? Console launch got delayed? Hiring more people than necessary for the job?

    All just speculations, swallowing it as the truth though and claiming that ESO will go to F2P (not necessary you but some posters in the forums) is not the smartest thing to do.
  • fromtesonlineb16_ESO
    fromtesonlineb16_ESO
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    Mablung wrote: »
    Well, I'm glad I did what I did with my account then. If this is actually true, I have no interest in giving money to a company like this. I'd rather give $15 a month to someone laid off from ZoS.

    I think it's safe to say this is the reason this game is dying off fast.

    I just went back to SWtoR. Dropped a dime there too. Wow. F2P in that game works quite well.
    I went back there earlier this year .. stayed for a couple of weeks then remembered why I stopped playing it before .. it still has no end-game for non-PVPers.

    Sad.
  • fromtesonlineb16_ESO
    fromtesonlineb16_ESO
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    No EU Server??.
    Since ZOS don't plan on putting the EU mega-server in Galway your speculation is pointless.

  • fromtesonlineb16_ESO
    fromtesonlineb16_ESO
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    Blackwidow wrote: »
    I love the blind detractors of ZO, who look for the death of the game in every possible news article.

    We are not blind. We just took our rose colored glasses off.
    They hired people for the pending console release. They delayed the console launch. Those temporary workers were laid off early due to the delay. It's a completely normal occurrence.

    I agree that the first part is very innocent.

    It's the next part the is bad.

    “Four weeks ago, another 50 were let go, and over the last few days, another 20 or 30.

    “It’s a disgrace how workers were treated. If they showed up at 10.30pm for the night shift, they were being told to go home at 11pm, that their jobs were gone,” he said.


    If you don't see this as a bad sign, I don't know what to tell you.
    I always cherish your insightful comments in these threads .. they're so rare and sadly this isn't one of them.
  • DuelWieldingCheesyPoofs
    What a load of crap
  • wrlifeboil
    wrlifeboil
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    Gisgo wrote: »
    It's just the local paper website in the town in Ireland. Maybe just hyping a story.

    Or maybe a real journalist for once, who knows...

    I have already decided if i dont see an EU server when im back from holidays in September im gonna find a new game, and this is the first and last time i say it.


    I doubt that this is anything more than tangentially related to EU servers.
    If anything, these were a bunch of CS phone reps they hired to handle the population boom at launch, but when the EU servers weren't ready to go Zeni went:

    "Why are we paying all these temps to provide CS for a server that we don't have yet?" Let's let them go, and re-hire when the server is ready for play."

    You dont think they werent there to handle EU accounts? These people spoke french and german with english, something 99% of americans not from mexico cant do.

    Obviously you've never been to Louisiana, Vermont, Northern New Hampshire, Northern Minnesota, Wisconsin.

    Thumbs up 100%.

    This infopic doesn't show percentages but the U.S. is more bilingual or multilingual than most *** believe.

    "The Most Common Languages Spoken in the U.S. After English and Spanish"
    http://gizmodo.com/the-most-common-languages-spoken-in-the-u-s-state-by-1575719698
  • wrlifeboil
    wrlifeboil
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    I've rolled my eyes so many times when I see someone say "F2P! Lolz!" at any news.
    "Server maintenance? F2P! Lolz!"
    "Bugs! F2P! Lolz!"
    "Bots! F2P! Lolz!"

    ffs grow up and get a clue.

    The only way it is going F2P is all the players going away.

    ffs grow up and get a clue.

    You must be a poet. ;)

    Hmmm... I'm making fun of the people saying the game is going F2P.
    I was relating personal contracting experience and informing people that weren't familiar with the concept that temps are used everywhere and are essentially have no rights, but they know this going into the role.

    "Essentially have no rights." Wouldn't that essentially be slavery? ;)
  • Mablung
    Mablung
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    Mablung wrote: »
    Well, I'm glad I did what I did with my account then. If this is actually true, I have no interest in giving money to a company like this. I'd rather give $15 a month to someone laid off from ZoS.

    I think it's safe to say this is the reason this game is dying off fast.

    I just went back to SWtoR. Dropped a dime there too. Wow. F2P in that game works quite well.
    I went back there earlier this year .. stayed for a couple of weeks then remembered why I stopped playing it before .. it still has no end-game for non-PVPers.

    Sad.

    Yeah not much there but they add a little every now and then. Since I was there, they now have space pvp and housing. Oh and an xpac that takes you up 5 more levels so there is plenty for me to do as well as finish some alts and spend money on stuff in their store that I want.
  • Mephos
    Mephos
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    no wonder no one has a clue. fired their main programmer, hired a trainee and let them do the patches. thats how the patches actually look like
  • Blackwidow
    Blackwidow
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    Blackwidow wrote: »
    I love the blind detractors of ZO, who look for the death of the game in every possible news article.

    We are not blind. We just took our rose colored glasses off.
    They hired people for the pending console release. They delayed the console launch. Those temporary workers were laid off early due to the delay. It's a completely normal occurrence.

    I agree that the first part is very innocent.

    It's the next part the is bad.

    “Four weeks ago, another 50 were let go, and over the last few days, another 20 or 30.

    “It’s a disgrace how workers were treated. If they showed up at 10.30pm for the night shift, they were being told to go home at 11pm, that their jobs were gone,” he said.


    If you don't see this as a bad sign, I don't know what to tell you.
    I always cherish your insightful comments in these threads .. they're so rare and sadly this isn't one of them.

    Want to elaborate?
  • Sindala
    Sindala
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    Whatever the spin.....if you turn up for work and are told to go home an hour later cos your job is gone......
    If they can treat staff like this then what hopes do the players have.
    Being First is not the prize, it just mean's everyone can stab you in the back.
  • Sandmanninja
    Sandmanninja
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    Sindala wrote: »
    Whatever the spin.....if you turn up for work and are told to go home an hour later cos your job is gone......
    If they can treat staff like this then what hopes do the players have.

    Dude, it's everywhere. Car companies. Local city governments. EVERYONE does it. It's sad but that's why when someone FINALLY gets a perm job, they cling to it. They're rare.
    [Hard Mode Dungeoneers] is recruiting all players of all levels for this new Guild.
    THIS IS A NEW-BUT-GROWING GUILD. We are focused on doing vet pledges, vet dungeons, getting achieves, & doing hard mode bosses.
    Most active GMT+10 (Australia time zone) in the afternoon Mon-Fri and all day Sat/Sun.
    Pst/email for info/invites.
  • Iyotanka
    Iyotanka
    Soul Shriven
    Having had the misfortune of being a Agency worker for 5 years after having recovered from a spinal injury resulting in me having to give up my trade. I can say without a doubt that agency (or temp as the US knows them by) are treated like crap by EVERY industry, and every agency worker knows what they are signing up to, we sign up regardless however as we are desperate. Its sad and unfortunate that they are used like this but nothing has changed in the last decade why on earth would it suddenly change now.

    Hiring and removing agency workers is also only a sign of increased production or short salary staffed. Doesn't reflect much on the companies plans at all, in fact one such company I was temping at let go almost 99% of the agency staff 1 week before the new tax year to save on the tax bill.

    Thankfully I am no longer in need of agency work as I'm now working on my Degree, whilst being a manager of a Burger King (oh wow I hear you say , still I work the hours I want not what they want how many of you can say the same before you ridicule me?)

    I feel for the agency/Temp staff truly I do , but then only to a point, They knew what they were getting into and now it hasn't gone their way they run to the media. Zeni isn't the bad guy they are just following common practice, perhaps they should be venting this at the government for making the legislation that allows this to happen.
  • cisadanepajsuxrwb17_ESO
    That article is basically this : A probable fact (who the hell is Connacht Tribune?), spun into a tragic story of individuals seemingly portrayed as victim to a heartless and greedy company. The tone of the article is not neutral, and the use of words such as 'disgrace' although it is in a quote, serves to sway public opinion against the company. So by extension of that argument everyone who creates jobs in the 1st place is gonna be evil somedays. Oh the quality of journalism nowadays.
  • isengrimb16_ESO
    isengrimb16_ESO
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    c0rp wrote: »
    Are people in this thread just ignoring the fact that TEMPORARYS were let go. When ZoS starts laying off SALARIED employess you can start doomsaying.

    Hell, Blizzard laid off a bunch of CS (regular ones, too, I think) a couple of years ago or so. It didn't really affect their customer service, as far as I could see; a bit of a wait time, maybe, but I've had worse ones.

    As for treatment of employees, well, that goes on everywhere. And you have to understand, as a temporary worker, you're bottom of the totem pole, and lucky if you're not considered some sort of scab labourer. Believe me, this sort of thing is NOT unusual to a temp/casual worker. Yes, we ARE peons who are only there at the company's disposal and need. For us, the company is just there to give us our next damn paycheque and some food in the fridge.
  • Lodestar
    Lodestar
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    So... A bunch of temp employees are upset that their temporary position was more temporary than they expected?

    While I do take your point as I even thought something similar myself. I think your missing something. Who hires that many people and lets them go in such a short space of time, if things are going well?
  • Junipus
    Junipus
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    wrlifeboil wrote: »

    I've rolled my eyes so many times when I see someone say "F2P! Lolz!" at any news.
    "Server maintenance? F2P! Lolz!"
    "Bugs! F2P! Lolz!"
    "Bots! F2P! Lolz!"

    ffs grow up and get a clue.

    The only way it is going F2P is all the players going away.

    ffs grow up and get a clue.

    You must be a poet. ;)

    Hmmm... I'm making fun of the people saying the game is going F2P.
    I was relating personal contracting experience and informing people that weren't familiar with the concept that temps are used everywhere and are essentially have no rights, but they know this going into the role.

    "Essentially have no rights." Wouldn't that essentially be slavery? ;)

    Everyone knows Ireland is full of Argonians.
    The Legendary Nothing
  • Zabalah
    Zabalah
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    I find this thread absolutely hilarious when Zenimax has over 120 jobs available as advertised on their web site. Here is the link:
    http://jobs.zenimax.com/search

    Furthermore, there are pages of other jobs available as well for their partners:
    http://jobs.zenimax.com/

    Contract workers NOT hired by the company they happen to have a 'chair/desk' in where they physically do their job. Their bosses are technically the 'job farm company' that places them in different positions based on their skill sets.

    Most contract workers are hired on a 'per diem' (per day ) basis... including a clause that says can be let go at anytime, without any notice. EVEN if they have a contract that says the project they are hired to do is expected to last (insert time) months, most don't read the small print that explicitly states the company is under no obligation to keep someone in a contract position.

    [snip]
    [edited for baiting]
    Edited by ZOS_Icy on February 1, 2026 7:55PM
  • wrlifeboil
    wrlifeboil
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    c0rp wrote: »
    Are people in this thread just ignoring the fact that TEMPORARYS were let go. When ZoS starts laying off SALARIED employess you can start doomsaying.

    Hell, Blizzard laid off a bunch of CS (regular ones, too, I think) a couple of years ago or so. It didn't really affect their customer service, as far as I could see; a bit of a wait time, maybe, but I've had worse ones.

    As for treatment of employees, well, that goes on everywhere. And you have to understand, as a temporary worker, you're bottom of the totem pole, and lucky if you're not considered some sort of scab labourer. Believe me, this sort of thing is NOT unusual to a temp/casual worker. Yes, we ARE peons who are only there at the company's disposal and need. For us, the company is just there to give us our next damn paycheque and some food in the fridge.

    So in general, if a company doesn't owe any loyalty to its workers, the workers don't owe any loyalty to the company, right?
  • isengrimb16_ESO
    isengrimb16_ESO
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    wrlifeboil wrote: »
    c0rp wrote: »
    Are people in this thread just ignoring the fact that TEMPORARYS were let go. When ZoS starts laying off SALARIED employess you can start doomsaying.

    Hell, Blizzard laid off a bunch of CS (regular ones, too, I think) a couple of years ago or so. It didn't really affect their customer service, as far as I could see; a bit of a wait time, maybe, but I've had worse ones.

    As for treatment of employees, well, that goes on everywhere. And you have to understand, as a temporary worker, you're bottom of the totem pole, and lucky if you're not considered some sort of scab labourer. Believe me, this sort of thing is NOT unusual to a temp/casual worker. Yes, we ARE peons who are only there at the company's disposal and need. For us, the company is just there to give us our next damn paycheque and some food in the fridge.

    So in general, if a company doesn't owe any loyalty to its workers, the workers don't owe any loyalty to the company, right?

    When you're a TEMPORARY worker, loyalty isn't an issue in the first place.

    If you want to stay at the company you're currently temping at, you're free to fill an application for a permanent position like everyone else.


    Edited by isengrimb16_ESO on June 11, 2014 12:06PM
This discussion has been closed.