Very Interesting - Some Zenimax Business News

LariahHunding

No EU Server??

connachttribune.ie/galway-jobs-blow-300-gone-software-firm/

However, no confirmation for other sources.


EDIT: This may have just been temps to handle the rollout.

GrimCyclone

I.... think it's time to just go ahead and shut 'er down.

The secret is out now.

cjmarsh725b14_ESO

Where did you find that source? It has to be the sketchiest site I've ever seen.

Alphashado

It may or may not be true, but just take a look at your guild rosters... scroll down and look at how many people have been gone for 5 days or more... It's depressing

kewl

"Up to 300 workers at multinational gaming and software company ZeniMax Online Studios’ base in Galway have been let go over the past two months.

Up to 200 employees were let go after just three weeks with the company – including a week of training.

The workers at the facility in Rahoon are understood to have been hired on short-term contracts, but were let go prior to the completion of the contracts.

The Sentinel was unable to make contact with a representative for the company or its recruitment agency yesterday.

One employee told this newspaper that he was hired in March with around 200 other workers on six month contracts, but has now been let go.

“In April, the company said it wanted 200 more workers. They went through a week of training, worked for two weeks and were let go. These would have been people taken in on two to six-week contracts.

“Four weeks ago, another 50 were let go, and over the last few days, another 20 or 30.

“It’s a disgrace how workers were treated. If they showed up at 10.30pm for the night shift, they were being told to go home at 11pm, that their jobs were gone,” he said.

It’s understood that there are now just over 100 employees at the European customer services centre in the Rahoon Business Park (near B&Q)."

Viblo

shut it all down. shut it all down.

LariahHunding

cjmarsh725b14_ESO wrote: »

Where did you find that source? It has to be the sketchiest site I've ever seen.

It's just the local paper website in the town in Ireland. Maybe just hyping a story.

HandofBane

cjmarsh725b14_ESO wrote: »

Where did you find that source? It has to be the sketchiest site I've ever seen.

Sketchiest site? Looks like a regional Irish newspaper to me, based on other articles posted on it.

Liquid_Time

Interesting none the less.

ShedsHisTail

So... A bunch of temp employees are upset that their temporary position was more temporary than they expected?

Oberon

When you're headed to free-to-play (game dying), who needs customer support?

Lord_Draevan

Well, this is kind of depressing for those like me who had hopes for ESO. I hope it's just a temporary rough patch and not a sign of things to come.

cjmarsh725b14_ESO

gougefub17_ESO wrote: »

cjmarsh725b14_ESO wrote: »

Where did you find that source? It has to be the sketchiest site I've ever seen.

It's just the local paper website in the town in Ireland. Maybe just hyping a story.

Ahh ok. It was the wording in the title that got me, didn't translate very well.

c0rp

And none of them were people who design or create games. Nothing to see here. Temps not needed anymore usually are let go.. lol.

LariahHunding

ShedsHisTail wrote: »

So.. A bunch of temp employees are upset that there temporary position was more temporary than they expected?

Sort of my final interpretation too, just thought it was interesting.

Gisgo

gougefub17_ESO wrote: »

It's just the local paper website in the town in Ireland. Maybe just hyping a story.

Or maybe a real journalist for once, who knows...

I have already decided if i dont see an EU server when im back from holidays in September im gonna find a new game, and this is the first and last time i say it.

crislevin

oh well, writing is on the wall now.

Lets wait for TES6: Vestige kills... again.... in space

Ragnar_Lodbrok

That is not good news at all. These were the customer service reps they hired for the EU side of things. If they cancelled a six month contract after a few weeks, thats REAL bad, as that also cost zenimax money, but they must have been losing more by having the staff. Cutting that much CS that early means that players have been fleeing the game.

Catches_the_Sun

Obviously, they don't have as many customer support issues as they originally thought they would.

hk11

I think they will be golden if they can get the console version out. Console folks are going to eat this up. It's not the best MMO, but its gotta be better than spiderman or whatever you get on consoles.

Nox_Aeterna

Makes you think how big zenimax media actually is heh.

HandofBane

Catches_the_Sun wrote: »

Obviously, they don't have as many customer support issues as they originally thought they would.

A whole bunch of customer support issues are resolving themselves over the next 24-48 hours, which should alleviate some of the need for extra CS personnel.

ShedsHisTail

Gisgo wrote: »

gougefub17_ESO wrote: »

It's just the local paper website in the town in Ireland. Maybe just hyping a story.

Or maybe a real journalist for once, who knows...

I have already decided if i dont see an EU server when im back from holidays in September im gonna find a new game, and this is the first and last time i say it.

I doubt that this is anything more than tangentially related to EU servers.
If anything, these were a bunch of CS phone reps they hired to handle the population boom at launch, but when the EU servers weren't ready to go Zeni went:

"Why are we paying all these temps to provide CS for a server that we don't have yet?" Let's let them go, and re-hire when the server is ready for play."

Gisgo

Catches_the_Sun wrote: »

Obviously, they don't have as many customer support issues as they originally thought they would.

Take away "support issues" and it still makes sense

Ragnar_Lodbrok

ShedsHisTail wrote: »

Gisgo wrote: »

gougefub17_ESO wrote: »

It's just the local paper website in the town in Ireland. Maybe just hyping a story.

Or maybe a real journalist for once, who knows...

I have already decided if i dont see an EU server when im back from holidays in September im gonna find a new game, and this is the first and last time i say it.

I doubt that this is anything more than tangentially related to EU servers.
If anything, these were a bunch of CS phone reps they hired to handle the population boom at launch, but when the EU servers weren't ready to go Zeni went:

"Why are we paying all these temps to provide CS for a server that we don't have yet?" Let's let them go, and re-hire when the server is ready for play."

You dont think they werent there to handle EU accounts? These people spoke french and german with english, something 99% of americans not from mexico cant do.

crislevin

hk11 wrote: »

I think they will be golden if they can get the console version out. Console folks are going to eat this up. It's not the best MMO, but its gotta be better than spiderman or whatever you get on consoles.

LOL, hopefully the game can last that long.

TBH, we all love this game, I just think their price model was a really bad idea.

In the end, no matter how many people cry F2P will get them quit, that may be the only, and correct option, I just hope it won't be too late.

Lalai

Interesting, but doesn't have me worried just yet. They were temp jobs, which very well could have been initially hired for the initial console release prior to the delay.. I'd bet some people got laid off on the NA side of things too when consoles got delayed.

I'll probably start worrying when I see signs that the developers are getting fired... or permanent jobs, not the temp stuff.

Liquid_Time

"See full story in today’s Sentinel."

We shall get answers in due time.

I bet they will be just as vague though.. news articles tend to be very good at this.

LariahHunding

ShedsHisTail wrote: »

Gisgo wrote: »

gougefub17_ESO wrote: »

It's just the local paper website in the town in Ireland. Maybe just hyping a story.

Or maybe a real journalist for once, who knows...

I have already decided if i dont see an EU server when im back from holidays in September im gonna find a new game, and this is the first and last time i say it.

I doubt that this is anything more than tangentially related to EU servers.
If anything, these were a bunch of CS phone reps they hired to handle the population boom at launch, but when the EU servers weren't ready to go Zeni went:

"Why are we paying all these temps to provide CS for a server that we don't have yet?" Let's let them go, and re-hire when the server is ready for play."

That makes a lot of sense.

On the other hand, sometimes, Zenimax does not make any sense.

FunkyBudda

that explains everything, clock is ticking…

Gisgo

Its a Hib newspaper btw.