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Remove cancelled accounts from the forums

  • Ohioastro
    Ohioastro
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    And a lot of our least constructive and most prolific posters don't play the game they're critiquing. I'd make plugging that particular gap a signfiicant priority for the forums. We've posted why it's a bad idea to have open access - and if people can't be bothered to answer the reasons (no, it's not because the posts are negative - it's because they're ill-informed, given how much a MMO game experience changes; it opens up the forums to competitors deliberating stirring the pot; and it opens them up to bored trolls interested only in making others unhappy to make themselves feel good; the latter group will post whatever annoys people) then they don't have an answer or they're writing without reading. An active sub fee provides accountability.

    What you gain from these changes is far, far more than what you lose. There are open forums elsewhere (e.g. fan sites) where interested people can post questions. If we want to have a high signal to noise - so that we can communicate with the developers in any way - it isn't served by stale flame wars.

    Yea, if you're paying you have access to the forums. If you're acting like a spoiled brat, sub or no, I'd yank it. Moderated forums with clear rules provide, by far, the most interesting and useful discussions on the internet. Unmoderated ones are sewers-in-waiting for the first sociopath with a lot of time on their hands.
    Edited by Ohioastro on June 8, 2014 10:21PM
  • Arsenic_Touch
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    The current system is set up so if you do not have a subscription, you cannot post. There are people that have snuck in through some sort of bug or issue with the changing of accounts from beta to live and if you see someone that doesn't have an active subscription posting, you should contact ZoS about them.

    If you purchase 3 months and unsub, you still have 3 months and are considered an active subscription until that 3 months runs out. So you have posting privileges until that 3 months is up.

    I know for a fact that the system is run this way because my account privileges were removed when my subscription lapsed by a day and it took about 20 hours for the system to update with my new subscription.

    This system is quite common for mmorpgs and I'm surprised that people are so opposed, guess you folks need something, anything, to voice your hate for.
    Is it better to out-monster the monster or to be quietly devoured?

    ╔═════════════ ೋღ☃ღೋ ══════════════╗
    "Hope can drown lost in thunderous sound."
    "Fear can claim what little faith remains."
    "Death will take those who fight alone."
    "But united we can break a fate once set in stone."

    ╚═════════════ ೋღ☃ღೋ ══════════════╝

    NA // Ebonheart Pact // Leader of CORE Legion // Namira Beta Tester // VR11 NB
  • Reykice
    Reykice
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    I activated 3 GTC`s then cancelled... and they won`t refund. I`m sure many are in this situation... i had no idea the game will be a disaster.

    They can`t do much about it... even if they ban me from the game for some reason they must refund me if i recall the EU laws right...

    I`m fairly sure than even in countries with less consumer protection they can`t ban people from the forum while they are still paying... not without a good reason like he was swearing or making racials jokes or whatever.

  • Loco_Mofo
    Loco_Mofo
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    As someone else mentioned in this thread, I'll happily relinquish my posting rights if my remaining game time is refunded. In fact, let's make that an option Zeni!
  • seaef
    seaef
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    We know that! some people are just opposed because they want to still be able to post after they quit in case they want to return.

    Nope. No sub = you don't matter anymore.

    "The Illuminati are very achievement focused. It's like Xbox - only everything is hardcore."
    - Kirsten Geary
  • williamburr2001b14_ESO
    When it gets to the point where you're inventing a complicated system of rules to determine who gets to speak their peace and who doesn't, you should examine yourself and figure out why other people disagreeing with you threatens you so much.
  • seaef
    seaef
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    MajikMyst wrote: »
    cfurlin wrote: »
    There's a big difference between an unsatisfied customer and an entitlement baby with gas.

    There is.. The problem is, I doubt anyone on the forums is qualified to make the determination as to who is who.. In fact, nobody on the forums should even attempt to make such a determination..

    Putting labels on people is just a childish attempt to make yourself look better and someone else look bad..

    Whether someone is being called a fanboi or a entitlement baby with gas, there is only one truth.. Generally speaking, when someone else calls someone a name, it is because they lack the intelligence to come up with an intelligent response.. They are also desperate to make themselves look good at the expense of someone else..

    Ah, MajikMyst, the self-appointed forum civility warden. How do you manage the play the game with that over-inflated ego of yours blocking the screen?

    If you can't figure out the difference between a person voicing a legitimate concern and a childish forum whiner, then we know which campfire you're sitting at.
    Edited by seaef on June 8, 2014 11:08PM
    "The Illuminati are very achievement focused. It's like Xbox - only everything is hardcore."
    - Kirsten Geary
  • Yam_of_the_Center
    Yam_of_the_Center
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    One of the biggest problems imo, is that people don't understand what a troll is. They think that anyone that has an opposite viewpoint of theirs is a troll. The fact is, people disagree and some simply cannot take being disagreed with, and so they get butt-hurt.
    While that is true, the other side of it is also true: some people don't understand what a troll is and may not recognize trolling threads for what they are. They think people identifying said trolling are being unfair to what is perceived as constructive criticism when it's not, which of course is music to the ears of someone actually trolling. The other fact is some people are just trolling and their intent is not to further the discussion in any way.

    Things are rarely so black and white.

    He will bring life to the dead, hope to the living, and for him the Gate will open.
    The Unofficial Elder Scrolls Pages - the finest Elder Scrolls resource around!
  • aleister
    aleister
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    Cogo wrote: »
    The problem on ESO forums isn't to let people post if they have an account or not.

    Its the constant huge "attack" (I cant find any other fitting word) on ANYONE who has anything positive to say about anything in ESO.

    Plenty of attacks going both directions.
    One of the biggest problems imo, is that people don't understand what a troll is. They think that anyone that has an opposite viewpoint of theirs is a troll.

    Ain't that the truth.
  • Mortelus
    Mortelus
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    No!

    I paid and even though I am not now, I have every right to post on these forums that are in no way linked to my actual game account.

    Even if it was linked to my game account, don't copy Failed Wars: The loser Republic, by only allowing Subs to post and play a playable game...
    Who has time? But if we never take time how can we ever have time?
  • tordr86b16_ESO
    tordr86b16_ESO
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    When it gets to the point where you're inventing a complicated system of rules to determine who gets to speak their peace and who doesn't, you should examine yourself and figure out why other people disagreeing with you threatens you so much.

    qft
  • Fuzzylumpkins
    Fuzzylumpkins
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    So what the Op wants is censorship. GG

    Implying all former players are trolls is pretty hefty. So the massive bleed in players was just trolls and not players that left with legit reason they should be able to voice on the forums of the product they paid a massive chunk of money for. I guess, as long as we don't hurt the OPs feels we should be okay.

    I would like to add, eso did not just bleed players after the first month, it hemoraged players.
    Edited by Fuzzylumpkins on June 9, 2014 3:11AM
  • nerevarine1138
    nerevarine1138
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    So what the Op wants is censorship. GG

    Implying all former players are trolls is pretty hefty. So the massive bleed in players was just trolls and not players that left with legit reason they should be able to voice on the forums of the product they paid a massive chunk of money for. I guess, as long as we don't hurt the OPs feels we should be okay.

    I would like to add, eso did not just bleed players after the first month, it hemoraged players.

    I would like to add that you have no idea if ESO lost or gained players after a month because no one except ZO has access to the hard data.
    ----
    Murray?
  • seaef
    seaef
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    I would like to add, eso did not just bleed players after the first month, it hemoraged players.

    Amazing. I wasn't aware that the land of unicorns and rainbows was back in the numbers business.
    "The Illuminati are very achievement focused. It's like Xbox - only everything is hardcore."
    - Kirsten Geary
  • Fuzzylumpkins
    Fuzzylumpkins
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    cfurlin wrote: »
    I would like to add, eso did not just bleed players after the first month, it hemoraged players.

    Amazing. I wasn't aware that the land of unicorns and rainbows was back in the numbers business.

    Belonging to 5 guilds previously player capped that all dropped below 100 actives after the first month, doesn't take a fecking brain surgeon to see the trends.

    Tinfoil hats and teddy bears. Unite fan boys, it makes you easier to kill in Cyrodil.

  • Fuzzylumpkins
    Fuzzylumpkins
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    Nyswar wrote: »
    So what the Op wants is censorship. GG

    Implying all former players are trolls is pretty hefty. So the massive bleed in players was just trolls and not players that left with legit reason they should be able to voice on the forums of the product they paid a massive chunk of money for. I guess, as long as we don't hurt the OPs feels we should be okay.

    I would like to add, eso did not just bleed players after the first month, it hemoraged players.

    I would like to add that you have no idea if ESO lost or gained players after a month because no one except ZO has access to the hard data.


    You are right because obvious ingame activity tells no the us nothing.
  • nerevarine1138
    nerevarine1138
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    cfurlin wrote: »
    I would like to add, eso did not just bleed players after the first month, it hemoraged players.

    Amazing. I wasn't aware that the land of unicorns and rainbows was back in the numbers business.

    Belonging to 5 guilds previously player capped that all dropped below 100 actives after the first month, doesn't take a fecking brain surgeon to see the trends.

    Tinfoil hats and teddy bears. Unite fan boys, it makes you easier to kill in Cyrodil.

    And your 5 guilds were not only the most popular guilds of all time (no one ever joins guilds during the first week that end up being duds), they also were representative samples of the entire server population.
    ----
    Murray?
  • JKorr
    JKorr
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    Mortelus wrote: »
    No!

    I paid and even though I am not now, I have every right to post on these forums that are in no way linked to my actual game account.

    Even if it was linked to my game account, don't copy Failed Wars: The loser Republic, by only allowing Subs to post and play a playable game...

    Sorry. The people who have time left on the original month, a sub, or an active sub should be allowed to post. If you aren't subbed to the game, you aren't playing the game. There is no reason to let you post. There is a way to send email to the devs if you aren't subbed, if you feel the need to talk to them that strongly. There are many sites out there to find information if you want, like Tamriel Foundry, where you can join and post if you want.

    If you pirated the game there is even less cause to let you post; you shouldn't have a playable game. Considering the free time you get when you buy the game or a sub is the only way to play the game, how you can have a playable game without a sub is hard to understand.

  • Fuzzylumpkins
    Fuzzylumpkins
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    JKorr wrote: »
    Mortelus wrote: »
    No!

    I paid and even though I am not now, I have every right to post on these forums that are in no way linked to my actual game account.

    Even if it was linked to my game account, don't copy Failed Wars: The loser Republic, by only allowing Subs to post and play a playable game...

    Sorry. The people who have time left on the original month, a sub, or an active sub should be allowed to post. If you aren't subbed to the game, you aren't playing the game. There is no reason to let you post. There is a way to send email to the devs if you aren't subbed, if you feel the need to talk to them that strongly. There are many sites out there to find information if you want, like Tamriel Foundry, where you can join and post if you want.

    If you pirated the game there is even less cause to let you post; you shouldn't have a playable game. Considering the free time you get when you buy the game or a sub is the only way to play the game, how you can have a playable game without a sub is hard to understand.


    It is like a wall of tears. I couldn't get beyond the unreasonable demands of how things should work because 1 poster says so.
  • AEnoch
    AEnoch
    Right now anyone that was a Psijic tester is grandfathered in somehow to use the Psijic forum and the regular ones, even if they don't subscribe. This is something that should be looked at.
  • seaef
    seaef
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    cfurlin wrote: »
    I would like to add, eso did not just bleed players after the first month, it hemoraged players.

    Amazing. I wasn't aware that the land of unicorns and rainbows was back in the numbers business.

    Belonging to 5 guilds previously player capped that all dropped below 100 actives after the first month, doesn't take a fecking brain surgeon to see the trends.

    Tinfoil hats and teddy bears. Unite fan boys, it makes you easier to kill in Cyrodil.

    Huh, the five guilds I'm in are all doing quite well. Maybe it's some of the members in your guilds that drive people away. I can tell by your post you must be a joy to be around.
    Nyswar wrote: »
    So what the Op wants is censorship. GG

    Implying all former players are trolls is pretty hefty. So the massive bleed in players was just trolls and not players that left with legit reason they should be able to voice on the forums of the product they paid a massive chunk of money for. I guess, as long as we don't hurt the OPs feels we should be okay.

    I would like to add, eso did not just bleed players after the first month, it hemoraged players.

    I would like to add that you have no idea if ESO lost or gained players after a month because no one except ZO has access to the hard data.


    You are right because obvious ingame activity tells no the us nothing.

    Only if you know how to interpret subjective data. Your myopic viewpoint pretty much precludes you from performing that analysis.

    Don't worry, the sparkle ponies and fairies will be joining the unicorns soon and you'll all live happily ever after.
    "The Illuminati are very achievement focused. It's like Xbox - only everything is hardcore."
    - Kirsten Geary
  • malbaboeb17_ESO
    malbaboeb17_ESO
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    ZOS_HugoP wrote: »
    Just to clarify: access to the forums is limited to players having game time on their account / an active subscription.

    It means that if you subscription is running out, and you don't actually renew it, your forum access will be revoked as well once your game time has expired.
    Mortelus wrote: »
    I paid and even though I am not now, I have every right to post on these forums that are in no way linked to my actual game account.

    According to Mortelus, no.

    Several other people have stated they are allowed to post on the forums, even without an active subscription plan, so... is it a bug? Can you double check that?
    In a recent poll, one third of the voters stated they had cancelled their accounts, a few of them did it a while ago.
    So what the Op wants is censorship. GG

    Implying all former players are trolls is pretty hefty. So the massive bleed in players was just trolls and not players that left with legit reason they should be able to voice on the forums of the product they paid a massive chunk of money for. I guess, as long as we don't hurt the OPs feels we should be okay.

    #1: I ask for regulation in a CLOSED community of people that play a game. The forums already have rules of what you can/cannot say. The censorship already exists. Thread/comments get ruled out every day.

    #2: I never said every former player was a troll. Same way i never said every troll was a former player. Everyone is entitled to speak their mind and, contrary to what was said by several people, i don't mind if people come out and express their opinion, even when its contrary to mine. I don't even reply to it. Its their opinion (not trolling). That said, some opinions are more valuable than others and, IMO, the opinion of someone who isn't playing the game anymore has no value.

    #3: If a player isn't happy with the state of the game, or is upset with whatever reason, or is thinking of quitting, there is a tool he can use, to provide feedback.
  • tordr86b16_ESO
    tordr86b16_ESO
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    Having an active sub means nothing, it's the remaining game time that counts if you can post on the forums or play the game. This thread is stupid, please lock it moderators.
    Edited by tordr86b16_ESO on June 9, 2014 4:34AM
  • Head.hunter
    Head.hunter
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    What we're saying, in this thread about subscription policies is that there are people damaging the forums who don't have proper access or who aren't playing. I have to agree that people who paid should post, it's their money, and the ones who shouldn't be here will be gone eventually. Nno problem.





    Edited by Head.hunter on June 9, 2014 1:34PM
    I'm just a banana from another dimension.
  • williamburr2001b14_ESO
    A couple of points: There is no way to "damage forums." It's just people talking. Just because people are saying things you don't like and don't want to hear doesn't make them trolls, or less constructive than you. This is the nature of conversation, and trying to silence others' ability to speak because their opinion threatens you is abhorrent behavior.

    Another point is that although obviously people not involved in the company do not have player usage statistics that people inside the company do, this does not make it impossible to have a reasonable idea of what's going on with subscribership. Personal observation is valid, but flawed. But there's also watching add-on sites, especially since with each new patch add-ons need to be updated. If the number of people keeping their add-ons current spikes or drops, that is a heavy implication of player activity or inactivity.
  • Honn
    Honn
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    Several other people have stated they are allowed to post on the forums, even without an active subscription plan, so... is it a bug? Can you double check that?
    In a recent poll, one third of the voters stated they had cancelled their accounts, a few of them did it a while ago.

    Well, I can verify to the fact that my account only exists because I was in 4 beta's and I have yet to buy the game. I was initially going to buy it on release, but since the inclusion of the physics in the final beta, my PC playability took a nose-dive (final beta). To cut a long story short, Im waiting for console release to actually buy the game.

    The question is...would it hurt me if I could not post ( a future customer)? And thats the question ZOS need to be asking. Tbh Im not quite sure myself.
    I find myself visiting the forums every couple of days (sometimes everyday) to read whats going on, but I believe part of that is because I have the ability to interact with the community if something catches my interest enough.
    Of course, I haven't posted in a while because I simply have no means to provide input in most topics, simply because they have moved beyond the point that I played to.
    If I lost that ability to interact on the forums (whether its used much), would it influence my viewing habits? And if I no longer visit the site, would I lose the interest in the game over time, as I wait for console release?

    Btw, trolls will not be stopped by segregating people......
    Many of the biggest trolls come from within the fanbase of a game.
    We will see what happens, I don't really have an opinion on this as such, but it will have its consequences I guess.
  • Head.hunter
    Head.hunter
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    A couple of points: There is no way to "damage forums." It's just people talking. Just because people are saying things you don't like and don't want to hear doesn't make them trolls, or less constructive than you. This is the nature of conversation, and trying to silence others' ability to speak because their opinion threatens you is abhorrent behavior.


    I'm not saying they're trolls, I'm saying there's an excessive amount of non-constructive threads about issues that have been gone over several times, where other players continue to beat down on topics in an attempt to unleash their anger. Not exactly what I would call "just talking".

    Abhorrent behavior? I'm being as reasonable and fair as anyone else. Totally unwarranted label. I might say you're in denial.

    And it's not just about me, it's about the game and having reasonable input that is at least somewhat moderated. I'm glad to see the mods are already bumping threads down that are just copies of week old issues, so we can move on to things that are problematic more than a couple times a day.



    I'm just a banana from another dimension.
  • magickats242cub18_ESO
    cfurlin wrote: »
    I would like to add, eso did not just bleed players after the first month, it hemoraged players.

    Amazing. I wasn't aware that the land of unicorns and rainbows was back in the numbers business.

    Belonging to 5 guilds previously player capped that all dropped below 100 actives after the first month, doesn't take a fecking brain surgeon to see the trends.

    Tinfoil hats and teddy bears. Unite fan boys, it makes you easier to kill in Cyrodil.

    Could be that some of the guilds you joined may have been started by gold farming companies, and the subs dropped because of having the bots banned?

    I don't know, just speculating, like everybody on these forums do.

  • NerfEverything
    NerfEverything
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    How will templars know when their class is playable again and it's time to re-sub?

    The problem isn't people who quit having access to forums, the problem is moderation. If the mods were intelligent enough to know the difference between trolling and constructive posting, the forums would be a much better place.
  • JessieColt
    JessieColt
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    MajikMyst wrote: »

    It isn't really an issue of policy.. It is the assumption that when a subscription ends, they automatically become a troll and post nothing but trash.. Are you making the claim that people with a subscription are incapable of being a troll and posting trash??

    Actually, it is more that if you do not play the game, then you should not be posting on the official user forums since no matter what you talk about it will not be based on what is happening IN the game itself.

    Sorta like a person who has only ever seen a picture of a car trying to tell a mechanic how to fix a problem with the exhaust.

    Or how about, you drove a Yugo once, and now you think that makes you qualified to run the Daytona 500.

    The longer someone is away from the game the less and less they have direct knowledge of what the game is like, or how things are working in the game.

    As I stated before, if you are not a user, then you should not have the ability to post to the official user forums.

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