my ticket

Whilst using a wayshrine to craglor i was left falling through space screaming and got kicked 3 times for to much chat even though i only typed /stuck.
after i finally got out i was booted from the server, I left it a while and was booted again.
After finallly getting online I find there is no store option in the bank only bank and goodbye, none of my chat shows to anyone in zone whispers or any of the trading guilds im in, it only shows in the pvp guild im in which does not have a store yet. I am greatly losing the will with this game as i find it impossible to do anything without some form of bug error or crash on your side of the bargain, with every new patch i get just get new errors, not happy


answer to my chat problem is



Greetings!

Thank you for contacting The Elder Scrolls Online Team.

Many apologies for your character falling through the world.

Here are a few steps you can take to try to reset this problem for you character:
First, please do submit a bug ticket. To report a bug, type /bug while still in game and include as much detail about the bug as possible in your description.
Next, you can type /reloadui into the chat box, which can be opened by pressing "Enter." This command reloads the environment, which can help with interactive objects that are unresponsive or NPCs (non-playable character) who do not react to player prompts.
You can also try teleporting to a wayshrine. This will cost you a small amount of gold (variable depending on your character level and how recently you used a wayshrine), but it can help you continue your game when you can't complete the quest objectives in a certain area. To port to a wayshrine, press [M] to open your map. Click on the magnifying glass in the lower left-hand corner of the map window, and select any region you have already explored. When the map you have selected comes up, left-click on any wayshrine you have already discovered, and then press [E] to confirm.
The command /stuck is useful for when you find yourself stuck in the environment or a room. This will kill your character and damage your armor somewhat, but it completely removes a player character from an area. Be sure to select the option "Teleport to Wayshrine" instead of resurrecting in place with a soul gem.
Finally, if this doesn't work, you can try a soft reset. Use the command /camp in the chat window, and you will perform a soft reset by logging off of the game client and launcher completely. Wait 15 minutes, and then log back on. The 15 minutes will allow the game to reset its cache.
If none of the steps above free your character, please respond so we can find another way to assist you.
Thank you for your continued interest and support!

Thank you for your continued interest and support!

"let the fields of cyrodiil run red", Nkefung
The Elder Scrolls Online Team




Ive decided to ask my angel fish Brian his thoughts as it would appear he has a better understanding of my problem than good old Nkefung