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Why does in-game mail take MINUTES to arrive?

fromtesonlineb16_ESO
fromtesonlineb16_ESO
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Gets kind of tedious mailing items when the system usually takes several minutes to deliver it.

What's being done about this?
Edited by fromtesonlineb16_ESO on June 8, 2014 11:56AM
  • Gisgo
    Gisgo
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    They subcontracted Poste Italiane.
  • Fairydragon3
    Fairydragon3
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    ....minutes? lol sometimes it can take much longer. like i buy items from gstore, and then log in the next day to get them
  • theyancey
    theyancey
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    I had this problem last night. Took forever fro my guild store purchase to arrive.
  • Ramthor
    Ramthor
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    The workaround is to logout then re-login, but really, an AAA game like this should not have this basic function problem and force the paying customer to find a workaround. It's these type of problems that make people stop paying for a game that looks nothing more than a paid beta.
    Edited by Ramthor on June 8, 2014 1:31PM
  • Fairydragon3
    Fairydragon3
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    Ramthor wrote: »
    The workaround is to logout and login, but really, an AAA game like this should not have this basic function problem and force the paying customer to find a workaround. It's these type of problems that make people stop paying for a game that looks nothing more than a paid beta.

    may be AAA, but it's still a new company. doesn't really bother me, so much that they do different, it's expected to be some hiccups in the beginning. Hirelings used to not deliver while you are logged in. I noticed that this got fixed
  • reggielee
    reggielee
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    yes, i was wondering too. i had bought an armor piece off guild store in order to research a trait. It took so long to come that I thought I had made a mistake when buying it and that the transaction hadnt gone thru. I reloadui to refresh, stood around for more minutes, still nothing. So i went and bought another pc, making sure i did it right. Nothing came. giving up I then logged off to another alt to do something else for a min. when i came back they arrived. total time? around 10 min.
    Mama always said the fastest way to a man's heart is through his chest.
  • Lynnessa
    Lynnessa
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    reggielee wrote: »
    So i went and bought another pc

    Wow. You must have really wanted that mail.

  • Ramthor
    Ramthor
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    Ramthor wrote: »
    The workaround is to logout and login, but really, an AAA game like this should not have this basic function problem and force the paying customer to find a workaround. It's these type of problems that make people stop paying for a game that looks nothing more than a paid beta.

    may be AAA, but it's still a new company. doesn't really bother me, so much that they do different, it's expected to be some hiccups in the beginning. Hirelings used to not deliver while you are logged in. I noticed that this got fixed

    You may have more patience than most of the people, or lower standards, or you just like to punish yourself. Good for you! The harsh reality is this game bleeds subscriptions therefore money and when the money is gone so the support which it wasn't great in the first place. You will end-up with a niche game for the real die-hard fans but nothing more.
  • AngryWolf
    AngryWolf
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    Wow...most I've had to wait so far is maybe 5 minutes so far. Not getting it till the next day is crazy. Hopefully that is looked at. Maybe it's not given enough priority on the 'megaserver'.
  • reggielee
    reggielee
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    lynessa you made me spit coffee out my nose laughing. :) heh heh

    to be honest, it was the first time I noticed the lag thing with mail, now I know to just log out if Im in a hurry
    Mama always said the fastest way to a man's heart is through his chest.
  • Fairydragon3
    Fairydragon3
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    Ramthor wrote: »
    Ramthor wrote: »
    The workaround is to logout and login, but really, an AAA game like this should not have this basic function problem and force the paying customer to find a workaround. It's these type of problems that make people stop paying for a game that looks nothing more than a paid beta.

    may be AAA, but it's still a new company. doesn't really bother me, so much that they do different, it's expected to be some hiccups in the beginning. Hirelings used to not deliver while you are logged in. I noticed that this got fixed

    You may have more patience than most of the people, or lower standards, or you just like to punish yourself. Good for you! The harsh reality is this game bleeds subscriptions therefore money and when the money is gone so the support which it wasn't great in the first place. You will end-up with a niche game for the real die-hard fans but nothing more.

    Unfortunately this seems to be the trend for all MMO's these days. The fact is everyone is expecting to find that game that will make them feel the same way as wow did. but now there are just to many MMO's that have made this niche for themselves, that even WOW is starting to become this way since it's loss in active subscriptions, and these games do just fine like this, not great for the hardcore. There are just too many games out there and most prefer the free to play games such as DOTA or Diablo. And yes I do have patience, but not lowered standards, more like realistic standards
  • Lynnessa
    Lynnessa
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    Ramthor wrote: »
    You may have more patience than most of the people, or lower standards, or you just like to punish yourself. Good for you! The harsh reality is this game bleeds subscriptions therefore money and when the money is gone so the support which it wasn't great in the first place. You will end-up with a niche game for the real die-hard fans but nothing more.

    Well. Good morning to you, too, Mr. Grumpypants. I still see just as many people in game as I always have, and I hope the game is doing fine and will continue to do so.

  • Dominoid
    Dominoid
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    People rage over the littlest ***. If it doesn't come immediately enough for you, log out and back in and it will be there "immediately". I also find that sometimes just opening up the mail interface triggers a check for new mail as well.
  • seaef
    seaef
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    Dominoid wrote: »
    People rage over the littlest ***. If it doesn't come immediately enough for you, log out and back in and it will be there "immediately". I also find that sometimes just opening up the mail interface triggers a check for new mail as well.

    ^^This. Opening the mail interface works almost every time.
    "The Illuminati are very achievement focused. It's like Xbox - only everything is hardcore."
    - Kirsten Geary
  • Daethz
    Daethz
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    Receiving mail has absolutly nothing to do with the power of your computer.
    $100 computer will receive mail just as quickly as a $400 million dollar supercomputer, fyi.
    Its all based on the game server.
    Waiting, and watching, for the return of Melee Weapons.
    -Subsidiary of The Fighters Guild
  • ipkonfigcub18_ESO
    ipkonfigcub18_ESO
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    Haven't you heard of Pony Express? :)
  • Ramthor
    Ramthor
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    Dominoid wrote: »
    People rage over the littlest ***. If it doesn't come immediately enough for you, log out and back in and it will be there "immediately". I also find that sometimes just opening up the mail interface triggers a check for new mail as well.

    In-game messaging is a quintessential part of any MMO. It serves both communication and economy. It is not a little [snip] by any standards.

    But let's assume you are right though. It is proven that the little things bothering you repeatedly are the most displeasing. Think of the annoying habits of your neighbour or room mate or partner and you get the idea. Think of all the marriages broken because of the little things. It's just human nature.

    Now if the annoying little things are not counterbalanced by something good and rewarding on the other side you are pretty much left with the bad taste you already have.

    [Moderator Note: Edited per our rules on Cursing & Profanity]
    Edited by ZOS_LeroyW on June 8, 2014 6:29PM
  • Fairydragon3
    Fairydragon3
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    Ramthor wrote: »
    Dominoid wrote: »
    People rage over the littlest ***. If it doesn't come immediately enough for you, log out and back in and it will be there "immediately". I also find that sometimes just opening up the mail interface triggers a check for new mail as well.

    In-game messaging is a quintessential part of any MMO. It serves both communication and economy. It is not a little [snip] by any standards.

    But let's assume you are right though. It is proven that the little things bothering you repeatedly are the most displeasing. Think of the annoying habits of your neighbour or room mate or partner and you get the idea. Think of all the marriages broken because of the little things. It's just human nature.

    Now if the annoying little things are not counterbalanced by something good and rewarding on the other side you are pretty much left with the bad taste you already have.

    So humans are stupid, and expect too much. yup sounds about right. yes the social aspects of MMO"S are just important as the Combat, however this mail isnt even broken, it just runs slow. It is supposed to be pretty much instant, but still, some games purposely make you wait like an hour for delivery. That's why this is a very minor issue. Unless these items are not delivering at all, then it would be a bigger issue, but, a minor annoyance, yes, needs to be adjusted, but this is hardly game breaking. If mail is your annoyance breaking point, then I would hate to see you organize your inventory.

    [Moderator Edit: Edited quote from moderated post.]
    Edited by ZOS_LeroyW on June 8, 2014 6:29PM
  • Ramthor
    Ramthor
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    Ramthor wrote: »
    Dominoid wrote: »
    People rage over the littlest ***. If it doesn't come immediately enough for you, log out and back in and it will be there "immediately". I also find that sometimes just opening up the mail interface triggers a check for new mail as well.

    In-game messaging is a quintessential part of any MMO. It serves both communication and economy. It is not a little sh*t by any standards.

    But let's assume you are right though. It is proven that the little things bothering you repeatedly are the most displeasing. Think of the annoying habits of your neighbour or room mate or partner and you get the idea. Think of all the marriages broken because of the little things. It's just human nature.

    Now if the annoying little things are not counterbalanced by something good and rewarding on the other side you are pretty much left with the bad taste you already have.

    So humans are stupid, and expect too much. yup sounds about right. yes the social aspects of MMO"S are just important as the Combat, however this mail isnt even broken, it just runs slow. It is supposed to be pretty much instant, but still, some games purposely make you wait like an hour for delivery. That's why this is a very minor issue. Unless these items are not delivering at all, then it would be a bigger issue, but, a minor annoyance, yes, needs to be adjusted, but this is hardly game breaking. If mail is your annoyance breaking point, then I would hate to see you organize your inventory.

    Mail runs slow, guild store is a disgrace, enchanting is broken, economy is broken, hirelings timers are screwed, provisioning for veteran zones is broken, no real difference in stats between different gear qualities, EU servers in US, unbalanced classes, broken classes (NB), vet mobs difficulty screwed, no good/usable loot in V1-10 (I can hardly find blue gear, purple gear I found I can count on my fingers and I never found a legendary), phasing problems when grouped, bots everywhere converging to the already broken economy, easy to find exploits leading to all kinds of abnormalities from power leveling to gold selling and fake leaderboards. And then there are design flaws like the ability to join 5 guilds making you not feel you belong to anyone. Just a bunch of strangers grouped together because there is no damn other way to sell your stuff or to buy what you need. I think there are enough "little things" to put any human beings patience to the test.
  • kiralia
    kiralia
    Dominoid wrote: »
    People rage over the littlest ***. If it doesn't come immediately enough for you, log out and back in and it will be there "immediately". I also find that sometimes just opening up the mail interface triggers a check for new mail as well.

    People have said that re-zoning or reloading ui can sometimes work too....but all 3 work very very rarely. The only reliable solution is to relog....or maybe wait an hour or 2 if you are not in a rush.
  • Fairydragon3
    Fairydragon3
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    Ramthor wrote: »
    Ramthor wrote: »
    Dominoid wrote: »
    People rage over the littlest ***. If it doesn't come immediately enough for you, log out and back in and it will be there "immediately". I also find that sometimes just opening up the mail interface triggers a check for new mail as well.

    In-game messaging is a quintessential part of any MMO. It serves both communication and economy. It is not a little sh*t by any standards.

    But let's assume you are right though. It is proven that the little things bothering you repeatedly are the most displeasing. Think of the annoying habits of your neighbour or room mate or partner and you get the idea. Think of all the marriages broken because of the little things. It's just human nature.

    Now if the annoying little things are not counterbalanced by something good and rewarding on the other side you are pretty much left with the bad taste you already have.

    So humans are stupid, and expect too much. yup sounds about right. yes the social aspects of MMO"S are just important as the Combat, however this mail isnt even broken, it just runs slow. It is supposed to be pretty much instant, but still, some games purposely make you wait like an hour for delivery. That's why this is a very minor issue. Unless these items are not delivering at all, then it would be a bigger issue, but, a minor annoyance, yes, needs to be adjusted, but this is hardly game breaking. If mail is your annoyance breaking point, then I would hate to see you organize your inventory.

    Mail runs slowso does normal mail, game still moves fast than that, guild store is a disgrace, enchanting is brokenso i hear, about the potency runes, economy is brokeneconomy's fluctuate ask my government, hirelings timers are screwedi've been testing this for a while, mine work fine, 12 hour after i log(after taking out items), are delivering while i'm logged in, provisioning for veteran zones is brokenyup they are just dropping the same cap as their normal counterparts, no real difference in stats between different gear qualitiesTHis is intentional as level 50 is the max, VR is just endgame not more leveling, think of it as attuning for gear, EU servers in UScuz MERICA *** yeah, unbalanced classes, broken classes (NB), vet mobs difficulty screwed, no good/usable loot in V1-10 (I can hardly find blue gear, purple gear I found I can count on my fingers and I never found a legendary)as a nightblade crafte, who only deconstructs and makes his own armor, doing just fine, could use some more people, but they are all in craglorn, phasing problems when grouped, botswhere did you see the bots today, cuz they must alwasy be on the move. I've notcie a significant down fall in this population in the past 2 months everywhere converging to the already broken economy, easy to find exploits leading to all kinds of abnormalities from power leveling to gold selling and fake leaderboards. And then there are design flaws like the ability to join 5 guilds making you not feel you belong to anyonesolution make one yourself, or join a friends, use other four slots for their stores. Just a bunch of strangers grouped together because there is no damn other way to sell your stuff or to buy what you need. I think there are enough "little things" to put any human beings patience to the test.

  • Bromburak
    Bromburak
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    Ramthor wrote: »
    The workaround is to logout then re-login, but really, an AAA game like this should not have this basic function problem and force the paying customer to find a workaround.

    Its not a problem its a question of priority when it comes to sync certain transactions during runtime.

    Whenever you log out and relog you force a reinitialization of everything thats why everything is loaded step by step.

    But during your gaming session there a more important threads and actions in the "task pipe" and the mail stuff is a different module with less priority to sync.

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