Remove cancelled accounts from the forums

Anilahation · June 2014

LareliRose wrote: »

FYI Your forum account isn't tied to your game account. Anyone can make a forum account and never purchase or sub to the game.

Wrong.
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong
Wrong

I needed my forum account activated. AND was only email an access code when I got the game

steveb16_ESO46 · June 2014

Shaun98ca2 wrote: »

If enough people told you EVERYDAY your family was trying to kill you.....At what point do you start to become suspicious and start having doubt as your mind is looking for a reason to believe.

Well, in the case of ESO and all the problems and issues it has, for this metaphor to work it would mean your family actually is trying to kill you.

Foot. Ready. Aim. Fire.

Coggage · June 2014

No sub should mean no posting allowed. There are other forums devoted to ESO that they can use.

AngryNord · June 2014

Coggage wrote: »

No sub should mean no posting allowed. There are other forums devoted to ESO that they can use.

Yeah, I mean, God forbid that someone unhappy with aspects of the game told the developers about it so they had an opportunity to improve, huh?

KitLightning · June 2014

Coggage wrote: »

No sub should mean no posting allowed. There are other forums devoted to ESO that they can use.

Absolutely reduncolous. How on earth would a company ever get more customers with such an approach. Sometimes a user will create an account basically to get the news feeds or read up on data elsewhere inaccessible as a Guest user. Do you think that a player feels at home from the start, when they are greeted by a guardian waving the keys to the castle in front of them, with an extortion as a means of achievement.

Ohioastro · June 2014

God forbid that an Internet troll loses a chance to mock and hassle game players...

SFBryan18 · June 2014

Depends on what they define this forum as. Is it a forum for active players, or a forum for people who bought the game? I think they paid the initial game cost so they have a right to leave feedback. If they unsubscribed, they'll be gone soon enough.

Coggage · June 2014

KitLightning wrote: »

Coggage wrote: »

No sub should mean no posting allowed. There are other forums devoted to ESO that they can use.

Absolutely reduncolous. How on earth would a company ever get more customers with such an approach. Sometimes a user will create an account basically to get the news feeds or read up on data elsewhere inaccessible as a Guest user. Do you think that a player feels at home from the start, when they are greeted by a guardian waving the keys to the castle in front of them, with an extortion as a means of achievement.

Have you been living under a rock? Restricting forum posting to subscribers isn't a novel concept.

Eve Online only allows subscribers to use the forums, and no-one screams and wails about it. It's quite a reasonable thing for a forum to do, in my opinion, because otherwise the forums can tend to get deluged by unproductive whining, trolling and hate threads.

Please note I said "no POSTING", not "no ACCESS", so they could read away to their heart's content. I think this went over your head.

MajikMyst · June 2014

I find posts like the OP to be somewhat disturbing... Anyone who is calling to limit the ability of someone to express their views should probably be limited themselves..

There is simply no reason to not allow people to post on the forums, regardless of their status in the game.. That is the simply the truth of it..

Just because someone doesn't play the game, doesn't mean they don't have something meaningful to say.. Not everyone who lurks on the sidelines is a troll.. In fact, I would argue that many trolls actually have a subscription.. Take this thread for instance..

I am not currently subscribed to the game.. I am moving soon.. I didn't see the point in using my 60 day card when over half of it would be burned up in a move.. So I am holding on to it..

I purchased to Imperial editions, and 2 game time cards.. I also played in the beta..

Do I have a right to post in the forums??

According to some in this thread, I do not.. Well.. I guess I can also say they do not have a right to post as well.. My reason?? I am not attempting to discriminate against others and prevent someone from being able to post.. I would rather not play *** for tat..

This isn't some members only club.. Anyone can post and ask questions about the game.. For people that might be looking to purchase this game.. The ability to ask questions and be a part of the community is a good thing.. Sadly threads like this, will make people feel unwelcome...

Just my thoughts..

Bahz · June 2014

Let them pay to troll. Frozen account = only read.

AngryNord · June 2014

Ohioastro wrote: »

God forbid that an Internet troll loses a chance to mock and hassle game players...

Yes, I get it now, that right should be reserved solely for the fanbois

Pele · June 2014

LareliRose wrote: »

FYI Your forum account isn't tied to your game account. Anyone can make a forum account and never purchase or sub to the game.

Untrue. You need an invitation code to sign up for the forums. Said code is sent to you after you've subscribed.

I didn't receive my code after purchase and needed customer support to manually create my forum account for me as I couldn't sign up on my own—no one can. Don't believe me? Sign out and try to register a new forum account.

rayeab16_ESO · June 2014

stop telling everyone to use the fan made forums, when we were ALL TOLD NOT TO DO IT!
we were told to ONLY USE THESE FORUMS, for our own safety. for our accounts safety.
ARR did the same at start up, because they too, were swamped with bots.

dont have your browser open on fansites when playing the game, they said
dont visit the fansites, dont register with the same email at fansites. dont allow fansites and non official sites to be active while you are connected to the game.

so stop telling us that its unfair to come here, as customers that bought the game, and were told to ONLY VISIT THESE OFFICIAL FORUMS adn discuss matters that are important to us too.
just becasue a persons sub has ended, or they unsubbed for their own reasons, does not mean they do not have a right to post on the forums.

and stop whining about 'wow did it! ff14 did it!'
yeah. and BOTH their forums are still filled with trolls.
trolls that sub. the only good thing the wow forums ever did lately was to stop the argent dawn forums spamming the info main page (the AD eu forms were so active becasue it was full of rpers who talked all day and night about lore, and trolled eachother over their backgrounds ect. and it was making it impossable to see what was popular for the rest of the playerbase becasue their topics usualy were allways on the top posted info. not balance disscussions. not updates for the game. just posts about whether or not it was okay to walk everywhere, or if you could be allowed to rp something that wasnt in the game)

so now, its easy to see all the trolls posting on the wow forums about how they hate this or that. that the games dying. that X game is killing wow.
the main page for general at arr is nearly the same. the front page there is full of complaint threads. some are valid disscussions as to how to help the devs fix the game true. but there is just as much troll there as help.
so stopping lapsed players who bought the game does NOT STOP THE TROLLING.

Ojustaboo · June 2014

I think ex players should be allowed to post but only if they are constructive.

They can say what they didn't like and what they hoped was changed, but for example, if in 3 months time someone who quit after the first month is giving their opinion over and over again in every thread, their opinion probably is no longer valid.

I hate censorship, but there are a FEW posters on here that in my opinion should be banned (regardless of whether they have an active subscription or not) .

It's not a matter of them not liking the game, I have zero problems with anyone saying what they don't like or what needs improving, but a FEW posters just seem to post negative crap in every thread that appears and it makes this forum a vile place to read.

The thing is, there's a few posters that make it look like everyone is leaving, everyone things ESO id doomed and I don't think those few posters do either the game or the forums any justice. Again I'm not saying people with complaints shouldn't post.

I'm talking more about comments such as (not posting actual ones as don't want to name and shame)

A new player says they are new and the first couple of responses are along the lines of

"the games dying, quit now"
"save yourself the time, quit now"

Or threads where people ask for opinions on something and get replies like

Games doomed, I've already unsubbed

And certain people seem to enjoy telling us so on almost every other thread.

Again nothing about constructive complaints, or rage complaints in the heat of the moment. But a handful of people are making this forum a very unpleasant place, I was about to write an email to Zenimax about it when I came across this thread.

I am not wanting this forum to be a place full of happy fanboys who will hear nothing said against their beloved game, while I do love the game, it does need many things improving.

At the same time I am getting sick of the same few people derailing and trolling in every other thread.

rayeab16_ESO · June 2014

you see, thats the problem, i agree with you about the negative commenters Ojustaboo.
but the fact is, we should just be able to flag the trolls and get on with our forum lives.
whether we are are currently subbed or waiting to sub again
(you know, casue there are real life *shock* issues that stop players from subbing. those of us that sub with time cards instead of credcards. those of us that have to move, go on holiday go to uni and dont have access to our spanky PC to play. havent got the cash to leave the game subbed for 2 months while we are someplace else, and cant get to a secure location / machine to play ect)

just leave <lapsed> on the players account. if they troll, report the trolling. if they troll too many times, temp ban. enough reports of real trolling (read that as, investigated by forum mods and eso employees, to make sure trolls dont report usefull players of trolling) ban their account.

same for the subbing trolls.
subbing or not subbing does not change the way a troll posts.
troll is a troll
dont feed it, dont reason with it.
just report it and if it keeps trolling, ether create a bridge forum section for them to be trollish in, or ban em outright.

wrlifeboil · June 2014

Kids nowadays...

The obvious answer is if someone paid through the end of the month but cancelled today, their game is still active until the end of the month because ZOS doesn't refund a pro-rated amount of the subscription. Their forum access should be active until the end of the month too.

Pele · June 2014

rayeab16_ESO wrote: »

stop telling everyone to use the fan made forums, when we were ALL TOLD NOT TO DO IT!
we were told to ONLY USE THESE FORUMS, for our own safety. for our accounts safety.

I may have missed it, but who is telling everyone to use unofficial forums, and who advised players not to use them? Was it Zenimax? If it was, link please. I'd like to read that as it seems like an odd thing to do especially in light of the fact that ZOS employees use unofficial forums.

rayeab16_ESO · June 2014

it was in the beta and early access days. its probably burried or erased since we went live, but i do remember both sites saying not to register with the same email for fansites, as for the official sites, and not to have the fansites websites open in the background, while playing the game, as certain scripts could be running in the background that could harm your computer, hack it or steal your data ect.

Justan · June 2014

wrlifeboil wrote: »

Kids nowadays...

The obvious answer is if someone paid through the end of the month but cancelled today, their game is still active until the end of the month because ZOS doesn't refund a pro-rated amount of the subscription. Their forum access should be active until the end of the month too.

Exactly. You think after 10 years of personal hype, years of real hype, and convincing all my friends to try ESO that i WANT it to be a massive underwhelming disappointment? Of course not, but here we are.

It's not the worst game i've ever played, but it's just so painfully average and the endgame is a disaster. Whoever thought going through the other factions quests via vet content is real "endgame" should be forced to wear a dunce hat around the office until it's fixed somehow.

And as for the fanbois getting defensive, they do over every game. Look at Wildstar's forums, SWTOR's forums at launch were the same way, and as is most other game forums. I have 150 days left on my account that i unsubbed from, yes i went too far with my sub because i had faith in them, but like i told the OP... if he wants to pay me for the remaining days of my sub, ill gladly walk away and never post again. But unless the OP is willing to refund all of us out of his own pocket for our gametime that we PAID for already, than he has no room to tell anyone what to do with their time and money. If someone wants to sub simply to trash the game on the forum, again, it's their right and OP needs to quit being such an immature brat.

AngryWolf · June 2014

But then...how are we going to ask for the stuff

kasain · June 2014

Wolfshead wrote: »

crislevin wrote: »

That's wrong thing to do, you can moderate trolls, but you cannot reject all unsub players because vast majority of them provide legit comments, however difficult to hear.

Why not Blizzard are doing if you do not renew your sub or cancel you can only read not write on there forum and why can't Zenimax do same + all other mmo have play that is sub base do samething you only read not write on there forum i don't see why it can't work here.

As OP most of them who have cancel the sub and are still write here are do so only to troll how can the provide any legit comments about the game the don't play anymore the no nothing what is happen to game or game machine anymore.

They maybe canceled, but lets say they bought six months. Cancel only means no recurring charge. So they still have time left, so can post. Zos won't refund mass players who bought mobths of time, would be a funny court case.

If a customer ask zos what do I get, if no refund for the three upcoming months I paid and I am canceled? Zos can reply, you can post on our website, it is included in your sub regardless if you pay.

Wintersage · June 2014

Silencing cancelled accounts isn't the answer. You want to muzzle all the naysayers? How about doing it through actual game improvement?

Then, all the White Knights and Fanbois will come out of the woodwork and jump on anyone with the sheer gall to insult their beloved game.

Although, if we are going to go the route of Soviet Tamriel, could we maybe silence all the threads saying nothing is wrong with the game? That might actually be a constructive place to start.

Arreyanne · June 2014

malbaboeb17_ESO wrote: »

If a player stops playing and wants to explain why, they should have 2-3 days max, to do so, on the forums or with the feedback tool. But ex-players staying for more than those said days, are here just to bring negativity and troll. The forums are filled with said comments and, quite honestly, its getting to the point where i don't even feel like coming here anymore.

So when can you start cleansing the forums from old accounts?! It makes no sense to let trolls wonder around.

EDIT: im not saying the game is perfect. Its far from it. But usually players that pay for the game, give feedback, with the intent of improving it. Players who have cancelled, for the most part, only complain about what made them quit and get that "i have nothing to lose" attitude.

As long as their account is active they have just as much right as you to post. They are paying customers until the next billing cycle

stungateb14_ESO · June 2014

Wolfshead wrote: »

crislevin wrote: »

That's wrong thing to do, you can moderate trolls, but you cannot reject all unsub players because vast majority of them provide legit comments, however difficult to hear.

Why not Blizzard are doing if you do not renew your sub or cancel you can only read not write on there forum and why can't Zenimax do same + all other mmo have play that is sub base do samething you only read not write on there forum i don't see why it can't work here.

As OP most of them who have cancel the sub and are still write here are do so only to troll how can the provide any legit comments about the game the don't play anymore the no nothing what is happen to game or game machine anymore.

Ummm, Diablo3 doesnt need a sub, nor Warcraft, nor Starcraft maybe you mean WoW forums but even so WoW forums and Blizzard forums are to separate entities and I can post on any of them without a WoW sub.

And btw ZOS doesnt own these forums they're just the developer of the game I'm pretty sure the publisher owns them but I have been known to be wrong...once...a long time ago.

stungateb14_ESO · June 2014

Coggage wrote: »

KitLightning wrote: »

Coggage wrote: »

No sub should mean no posting allowed. There are other forums devoted to ESO that they can use.

Absolutely reduncolous. How on earth would a company ever get more customers with such an approach. Sometimes a user will create an account basically to get the news feeds or read up on data elsewhere inaccessible as a Guest user. Do you think that a player feels at home from the start, when they are greeted by a guardian waving the keys to the castle in front of them, with an extortion as a means of achievement.

Have you been living under a rock? Restricting forum posting to subscribers isn't a novel concept. Eve Online only allows subscribers to use the forums, and no-one screams and wails about it. It's quite a reasonable thing for a forum to do, in my opinion, because otherwise the forums can tend to get deluged by unproductive whining, trolling and hate threads.

Please note I said "no POSTING", not "no ACCESS", so they could read away to their heart's content. I think this went over your head.

Because Eve Online hasn't had but a hand full of new subscribers since...forever.

Elirienne · June 2014

Completely agree. IF you are not playing the game, you do not belong here and I am not interested in what you have to say.

GreySix · June 2014

Elirienne wrote: »

Completely agree. IF you are not playing the game, you do not belong here and I am not interested in what you have to say.

If you have X days left on your subscription, then you should be able to post for X days.

fredarbonab14_ESO · June 2014

I just posted this very same thought in another thread and then see it here. I totally agree, you quit, no posting for you.

Elirienne · June 2014

GreySix wrote: »

Elirienne wrote: »

Completely agree. IF you are not playing the game, you do not belong here and I am not interested in what you have to say.

If you have X days left on your subscription, then you should be able to post for X days.

Of course. I am still not interested (why would I care about someone's opinion who is not playing the game we are discussing?), but yes, then they should be able to post. But not a moment longer.

zgrssd · June 2014

malbaboeb17_ESO wrote: »

If a player stops playing and wants to explain why, they should have 2-3 days max, to do so, on the forums or with the feedback tool. But ex-players staying for more than those said days, are here just to bring negativity and troll. The forums are filled with said comments and, quite honestly, its getting to the point where i don't even feel like coming here anymore.

So when can you start cleansing the forums from old accounts?! It makes no sense to let trolls wonder around.

"I quit" posts are against the Forum Rules. Report them and they vanish.

There afaik there is currently no correlation between a Forum and the game account. You have both by Zenimax, but otherwise they are totally distinct.

Personally I don't mind people quitting/not playing. But I do mind people comming to the forum just to tell us about it:
You don't need to justify your leaving towards us. You are not that important for my forum or game use that I need to know it wheter you are there or not. Chances are I never even heard or saw you before you make your "I quit" post.
"I quit" does not makes your criticism any more valid then other peoples praises. All you archieve is comming across as someone who tries to gather attention to the 65,536th post about problem X (that I totally expected in a MMO taht shortyl after launch).