Update 49 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
Maintenance for the week of January 12:
• [COMPLETE] ESO Store and Account System for maintenance – January 13, 9:00AM EST (14:00 UTC) - 12:00PM EST (17:00 UTC)
• ESO Store and Account System for maintenance – January 14, 9:00AM EST (14:00 UTC) - 12:00PM EST (17:00 UTC)

Game Crashing on launch

watermeller
watermeller
Soul Shriven
Been playing this game for a while now but today its crashing as soon as I press the play button. Receiving the following error message:

Error initializing D3D9 device: Shader Model 3.0 is required.

Repaired and tried again but with no luck.
  • KriHavok
    KriHavok
    ✭✭✭✭
    You can try to resolve this specific issue by deleting the ShaderCache.cooked file which can be found in the game documents folder. The default location for the file is C:\Users\*USERNAME*\My Documents\Elder Scrolls Online\live. After that file is deleted, run the game as administrator, and it will recompile that file.
    UESP Staffer & Wiki Editor
  • mrmenstig
    mrmenstig
    Soul Shriven
    i am getting error message "An unexpected error has occured" during the log in from char selection to game proper
Sign In or Register to comment.