Is this amatuer hour? Is it "take your daughter to work day" and you guys let a bunch of kids take over the company for a while? This level of incompetence I expect from a fly by night free to play MMO, but a triple A title with a subscription fee? Really?
Since you guys are obviously in the dark on how to run things, I will give you a few tips.
1) Do not patch the game with a massive patch right before a holiday weekend. Do it at the beginning of the week, so you can fix the crap you are going to break. I would say don't break it in the first place, but you have shown us that this option is out of the question.
2) Do not push patches that you did not test. You have the PTS (which I doubt much actual "testing" gets done on, but whatever), but you don't even give them the patch you are pushing to test? Test 1.1.1, then patch 1.1.2 without testing it? Come on guys.
3) When you decide to not follow these simple, common sense guidelines, then you bring in your staff to fix it, all day, all night, all weekend. You hotfix it immediately, and you actually give updates with what is going on. Not vague garbage like "we think we might have found something and we are working on it". Actual information.
Currently the game is not just unplayable, it is so bad that your customers could actually damage their hardware if they try. Even AO's launch (epic as it was in the fail department) was not as bad as this patch.
Thanks for QQ.
Speak for yourself, I've been playing all day with several other people without issue and the mobs were reverted back also.
I like the game.
Seriously, this. I'm honestly scared to even play it right now. Was playing it earlier, doing a quest for the fighter's guild. Right as I go to the end of the dungeon, I started getting some major stuttering and slowdown. Figured it was a lag spike so I continued playing. Only i just kept getting worse over the next couple minutes, until the whole thing, game, and computer completely locked up and shortly after had to be hard rebooted. Fortunately there's no apparent lasting issues, but man is crap like that scary. And being scared of a game damaging my hardware is NOT something I appreciate as a paying costumer.
+Why can't you play it? I can play it fine, been on 5+ hours today.
Why can't you play it? I can play it fine, been on 5+ hours today.
Is this amatuer hour? Is it "take your daughter to work day" and you guys let a bunch of kids take over the company for a while? This level of incompetence I expect from a fly by night free to play MMO, but a triple A title with a subscription fee? Really?
Since you guys are obviously in the dark on how to run things, I will give you a few tips.
1) Do not patch the game with a massive patch right before a holiday weekend. Do it at the beginning of the week, so you can fix the crap you are going to break. I would say don't break it in the first place, but you have shown us that this option is out of the question.
2) Do not push patches that you did not test. You have the PTS (which I doubt much actual "testing" gets done on, but whatever), but you don't even give them the patch you are pushing to test? Test 1.1.1, then patch 1.1.2 without testing it? Come on guys.
3) When you decide to not follow these simple, common sense guidelines, then you bring in your staff to fix it, all day, all night, all weekend. You hotfix it immediately, and you actually give updates with what is going on. Not vague garbage like "we think we might have found something and we are working on it". Actual information.
Currently the game is not just unplayable, it is so bad that your customers could actually damage their hardware if they try. Even AO's launch (epic as it was in the fail department) was not as bad as this patch.
Thanks for QQ.
Speak for yourself, I've been playing all day with several other people without issue and the mobs were reverted back also.
While I don't like the OP's tone one bit
Exactly when did schools start teaching our younger generation that hard restarting their computers might result in spontaneous combustion?