Sakiri wrote: »

thjudgeman1142ub17_ESO wrote: »

Sakiri wrote: »

thjudgeman1142ub17_ESO wrote: »

murklor007neb18_ESO wrote: »

It still just as horrible as before, but now with a general discussion (yay!).

- Still seeing pointless french/german forums, completely clogging the view
- Unable to see sub forums unless you enter a main forum
- Completely pointless sub forums or they are in the wrong location
- Non existing "roleplaying" forums. Where are the race forums?
- What is wrong with the standard line by line main/sub forum layout that *everyone* use today. Its good design, it make sense and we are used to it. Your forum that consist of a wierd box layout is however very bad and very confusing.

The features are decent (vote options, saving drafts, etc) but the overall design remain horrible. What's going to happen when the console version release? Are we going to have to look through 50 darn boxes before finding the right forums?

How the layout somewhat loosely imagined should be:

- News/Information mainforum
--- Developer/interviews/etc subforums

- Support mainforum
--- PC/console/Mac technical support subforum

- General/main mainforum
--- PvE subforum
--- Cyrodiil subforum
--- --- Aldmeri/Daggerfall/Pact subforums
--- Players helping players subforum
--- Guilds subforum
--- Crafting subforum

- Lore mainforum
--- Story subforum
--- Race subforums (one subforum for each race)

- Community mainforum
--- Addons subforum
--- Community creations subforum
--- Offtopic subforum

- German mainforum (with all subforums as above)
- French mainforum (with all subforums as above)

- Archived mainforums (if you ever create temporary forums for event things)

You just saved me a ton a typing...

I would BOLD your first line though... that has been the most annoying thing from the very beginning as it completely clutters everything... why make us choose a language when it has no use...

Language selection only affects main sie not forum contents as intended.

When I signed up to use the forum it required I select a language..not for the main site everyone around the world can see and use. They built the At a Glance layout to be easy to read and find what you want...dont need it in 3 different languages all a the same time which makes it kinda hard to read... would think that type of filter would be easy enough to impliment especially for a AAA company like ZoS.

If it's working as intended to force me to view the same content in three languages then wow... just wow.

Where's the Chines and Russian forums...gotta think they have more players than the DE or FR forums do...

Go click those language buttons. It only affects main page text, not forum names, headings or thread language. Almost never does.

Especially since most DE and FR can read EN and will often check English threads for information not found in the DE or FR forums.

So because they prefer main site language in say German they should only see German forums because skipping over them is difficult for you?

[snip]

No not intollerance at it's finest... just preference... such as choosing the language I wish to see in the forums... not a terribly hard thing to code... why must it always be intolerance if someone disagrees.

[edited to remove quote]

does anyone else find the developer tracker hard to read?

i'd much prefer having the thread titles, which when click on take you straight to the dev post in that thread.

the current layout is just a bit wierd - i'd be fine with it if it was just 1 post wide, but 3 narrow posts that can go a long way down the page is just a bit bizarre and difficult to read imo.

The forums are still laborious and time consuming to find solutions to issues.

The idea of forums is to provide a place and structure that allows players to find solutions to issues, and general information, easily and to prevent, as much as is possible, the duplication of posts thereby making the life of all CS agents easier as information will be more concisely available to them also.

There needs to be a proper forum architecture:

Customer Support

• Patch Notes
• General Support
• Technical Support
• Customer Service (Banned/Hacked etc)
• Quest Issues
• World Issues
• Bug Reports
• Gold Sellers/Bots
• French
• German

Classes

• Dragon Knight/Nightblade/Sorceror/Templar
• Class Changes
• Discussion
• Bug Reports
• A.O.B.
• French
• German

Weapons

• Two Handed/Sword and Board/etc etc etc
• Changes
• Discussion
• Bug Reports
• A.O.B.
• French
• German

Guild Abilities

• Fighters/Mages/Undaunted/Werewolf/Vampire/World
• Changes
• Discussion
• Bug Reports
• A.O.B.
• French
• German

Professions

• Alchemy/Blacksmithing/Clothing/Enchanting/Provisioning/Woodworking
• Changes
• Discussion
• Bug Reports
• A.O.B.
• French
• German

kalilkareem wrote: »

I am just going to echo the seniments of the majority of people here: These forums are still gawdawful. Just go look up some good forum design for another game (perhaps "the other MMO") for some clues how to structure a gaming forum. Some key notes;
1) Reduce number of subforums. Good forum design will have 10-15 or so, yours I cannot count.

They are in triplicate, because of languages, divide by three and it's nearer twenty.

2) Reduce the number of _layers_ of subforums. Good forum design will only have one layer.

Sort of, a good forum design has as few layers as possible, this might be one, or two, or even three or four. But as few layers as possible is a good rule.

3) Hide the forums categories in languages that differs from your selected language.

They've done that to a degree, but that's what's increased the number of layers. Still it's a lot easier to find your way around now.

4) Keep it simple, keep it clean.

Too simple and it won't work, yes ideally the languages would be seperate, but it's not that hard to navigate now. Basically, given how bad they were, just be grateful for the improvement. We can urge them into improving them over time.

5) Do what you can to improve visibility of forum activity. Like "latest posts", "most active threads" etc etc.

the Latest post are nearest the front, if they showed "Latest Posts" seperately the forums would be even worse than they were before.

Any possibility of getting an update to the mobile forum ?

At the moment it is not possible to navigate the forums apart from changing to the desktop version. Once you do that there is no option to change back to the mobile platform besides deleting your cookies.

Any chance of getting this issue acknowledged by an admin and get an approximate on the eta of the fix?

As posted here.

Turelus wrote: »

ZOS_EveP Instead of just moving more duplicate topics to GD would it be possible for ZOS to have one centralised topic pinned in GD listing what they're doing about bots, links to relevant information, a guide to how to report them most efficiently.
Then any new threads started on the subject can be locked with a message saying...
"Thank you for your concern but we would ask that you please see our official thread about the war on bots here (link) and post your concerns there. Duplicate threads cause clutter on the forums and we're trying to keep it tidy for the enjoyment of everyone."

It's getting a little stupid just how many threads about the same issues are cluttering up the forums now.

Till you sort out language filter all your efforts are futile coz it doesnt look like smooth navigation its more like struggling through content.
To be honest this forum structure as such is one of worst i have seen ( actually its weak and certainly priorities are still not sorted out.
You are obviously thinking about changes but it takes too long.
Your announcements are not regular as they should be.
If u think i am not constructive - it was not my intention to be. I just presented my general feeling about your forum structure and functionality at this present state.
Lot of guys before I was talking and giving u idea in which direction this forum should go. Take any of ideas, implement it and it will be much better than now .

Patch notes need to be separate from regular news and announcements. This is an American company, so naturally the main forums should be English. Foreign languages should be separated into they're own sub forums as is with other gaming company's forums. I'd expect nothing less from a German or French gaming company.

darthbelanb14_ESO wrote: »

Patch notes need to be separate from regular news and announcements. This is an American company, so naturally the main forums should be English. Foreign languages should be separated into they're own sub forums as is with other gaming company's forums. I'd expect nothing less from a German or French gaming company.

Um, German and French companies would provide forums in the languages the game is released in. This is an EU law regarding equality, and since ZOS has to comply with EU law, because the game has been released in EU, they've done the language like this.

Arsenic_Touch wrote: »

Still no filter for other languages. That's bad juju. That was single most complaint about the forum format. I shouldn't be seeing german and french threads when I click the developer tracker. Nor should I see them on the main forum when I click EN in the top.

Should have left the discussion link/counter you've made on the right under recent discussions, because now we have to go through our own profile just to access our old threads we made, and it doesn't even show them unless you click "show more"

We need a feedback subforum and a bug report subforum (so they don't clutter the customer support section)

We need a trade subforum, for each alliance and server.

The guild section needs to be separated by alliance and server.

The counters are still showing threads from the beta forums, Like right now I have 135 discussion threads but I cannot access all of them, and it says 3 unanswered on the right but there's nothing there when you click it.

You didn't really change anything at all except add a general discussion subforum which is great but doesn't address the rest of the issues.

Browsing the Official news posts is harder than it should be, due to the multiple languages. A language filter would be great. It is a minor inconvenience, but none the less an inconvenience, to read through languages I dont understand in order to find....

Pasa de la comigo 5/22
Der bhist behetut 5/22
Hot Fix 5/22
Amigo mucho fuego 5/22
Como ber du 5/22
Patch Notes 5/22
Vulu arvekwa 5/22

Patch notes is in there somewhere.... enjoy. Thats my feeling anyway.

Honestly, that red in the banner is really an irritating color.........lol. Red is an angry color anyway and it feels like someone is yelling at me. Would like to see something a little less bold like a pastel color not so harsh on the eyes. If not, would prefer the server status back on the front page the way it used to be. Having to hunt for the status page through the search option can be a pain.......:/
Oh and would really like to see a different area for the bot complaining. So tired of seeing the same threads over and over again...just move them out of the regular forum into something else like "someone stole my sweetroll" area.

Soliduparrow wrote: »

I'm getting real sick and tired of seeing all this french and german nonsense. [snip]

[snip]

ON a more positive note, I agree that other languages should be there. but, like every other MMO in creation that has multiple languages, a simple toggle on your account, OR a primary header will work fine. once that's out of the way (because it really needs to be a priority)...

Someone else brought up communication. excellent point...the whole purpose of forums is more effective communication. Though I still support the context of more detailed sub-forums (as this often helps communication by providing more understandable categories), there are many other things that the forums could benefit from. here's a few more:

1) forum for Developer posts. i may just be missing it, but I haven't seen it here. having a developer post forum, with the actual comments and links in each post, would help immensely. often people just want to get a quick vibe on whats happening from a developer perspective. There's a reason that many generic sites already track these things (and most newer MMO's add this as a forum). I was actually suprised when I didn't see one here.

EDIT: nevermind, im blind. its on the far right, in the "recent discussions" box. On the flip side, that seems again a bit odd. Im used to looking for it in the general forums sections, not on a smaller box on the far right side. so this one really is a maybe. maybe switch it over so everything is in one area? It feels a bit odd to have to look in different places for forum threads.

One list to rule them all...one list to find them...

EDIT EDIT: Holy crud! I just tried reading it...all the posts in there are BOXES! it makes my brain hurt trying to read that crud. Jeez guys...are we done with the silly boxes yet? Theres a reason forums have been lists for decades...like I said before, there's no reason to reinvent the wheel when the wheel works. ESPECIALLY when your version of the wheel is slower, clunkier, and harder to work with.

2) PLEASE GET RID OF THE BOXES. clicking on all forums brings you to the main forum page, were they are all arranged in these huge boxes that do NOT allow you to see the entire forum list! kill the boxes...give us basic forum lines. like what the threads look like. so we have this top to bottom list, instead of this whacky boxed arrangement with no real logic to it.

While were on the subject, the sidebar could use allot of improvement. it only lists the primary forums, not the subforums...so we still have no clue what forums are available to stick our posts in. the sidebar should be expandable and collapsible. again....this is a feature that has been in many forums and boards for years (decades).

You know what's ironic? if you click on the sidebar to bring you back to the main page/"all categories" (where you can't see everything because they are all in huge boxes instead of smaller links), the sidebar DISAPPEARS! At the least, keep the sidebar up and available so we can see everything at a glance.

the sidebar should be the primary navigation tool. go to any blog site nowadays and you will know what I mean. change the primary list so that they are individual links (that take up minimal space) instead of huge boxes that are reminiscent of windows 8 (and we know how well that went). PLEASE organize the forums into language categories. do those 3 and we'll be 75% of the way there. Really.

[edited for flaming & to remove quote]

Like the new update but please bring back, mark has all has viewed.

I have to admit, this is one of the more difficult forum layouts I've ever used for any game.

1. Lack of a useful organizational tree that allows you to easily see and access different parts of the forum at all times.

2. Lack of an easy way to look up your own posts, keep track of discussions you're apart of.

3. The color layout is just harsh on the eyes with everything being almost the same tone. What's wrong with contrast? I feel really bad for people who are colorblind.

4. Why do I have to look at all these different languages and try to figure out what's going on?

5. When I'm looking for a thread, why isn't there an option before I enter the thread to choose which page I want to start on? It's just extra clicking if I want to see the most recent page. Put that option there from the begining.

6. Why do I have to scroll through 3 languages of announcements for every single thread I click on? Can't you guys just use a main page announcement, a single pop-up, or send out a PM? I really don't care that the EU server is offline. I click on the "forums" link and I can't even see the forum until I scroll way down because of the announcements

7. Why does the main forum page have to have everything separated into little boxes so I have to scroll way down through a cluttered mess to try and find the forum I want to read? What's wrong with a drop down tree system like every other forum out there?

8. Why isn't there a "See only new posts" link on the forum page for say, "General English Discussion" or even an icon telling me if there are new posts?

9. Why isn't there a reply button near the original post instead of having to scroll all the way down to the bottom. There's a quote button, but I don't always want to quote. A reply to post button would put the @blahblah tag of the person in the comment box and automatically get me to the box.

10. Why isn't there a "back to top" button anywhere in a thread" My scroll wheel fingers don't need more exercise. We're fine, really.

11. Why don't any of the little red numbers that supposedly mean there's an update work? Unanswered has a red 3 next to it, but you click on it and it says, "nothing found." The inbox hasn't ever actually worked, even before the spam started.

I know you guys don't want us comparing to other games, I'm sure it's annoying to do so, but check out the LOTRO forums. The game isn't great, but they know how to develop a user friendly forum system.