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GM: Bots in The Vile Manse, Reaper's March. *VIDEO PROOF*

Phinix1
Phinix1
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What: BOT TRAINS
Where: The Vile Manse, Reaper's March
When: 5-20-2014, 12:30pm PST
EVIDENCE: Bots in The Vile Manse, Reaper's March

I am keeping a running log of this information along with character AND account names, and have added those account names to my ignore list after reporting them all in-game. I am really hoping to see some of these names start disappearing which will confirm they have indeed been banned, since last patch ZOS confirmed that any accounts in your ignore list that ARE banned will be automatically removed.

We shall see if ZOS is truly serious about defeating this game-destroying problem.
  • crislevin
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    its futile, those name are random generated, and has unlimited possibilities, keeping a list is practically useless.
  • Phinix1
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    Not true! Whatever they name their characters, the ACCOUNT is constant, so if the account gets banned, they lose EVERYTHING.

    Also, it takes significant time and gold farming resources to level these bots up past 20. Getting these accounts banned is going to cost them a lot of wasted man hours.
  • Phinix1
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    These same exact bots are still here, 7 HOURS LATER!

    Nice job GM's.
  • Arreyanne
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    They really (ZOE) don't care how much proof you have the methods they have of stopping them come from 1975 before Phone modems
  • Phinix1
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    After 7 hours of in-game and forum reporting, as well as asking for GM's in zone chat, on a weekday, I am a little disappointed by this.

    They say they are working on it, and to continue reporting, but I feel I have done all the work for them and still have my game experience ruined by these exploits.

    People say they see GM's log in to clear out dungeons, but what exactly pray tell must one do to get their attention to this sort of thing?
  • Phinix1
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    Here is a follow-up video. This is over 7 HOURS LATER. Not only are three of the same bots STILL THERE, but they have brought three new ones, from completely separate accounts. GM is nowhere to be found.

    Bots in The Vile Manse, Reaper's March - Take 2

    This is a weekday, right?
    Edited by Phinix1 on May 21, 2014 3:32AM
  • starkerealm
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    This is a weekday, right?

    Yeah, it is.
  • GreySix
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    Reported a teleporting bot and an underground bot today, using the in-game reporting system.

    Honestly expect nothing to be done about it.
    Crotchety Old Man Guild

    "Hey you, get off my lawn!"
  • jbfroik
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    Its a good thing to report bots. I think the best way to deal with them is to report them quietly and then move on with your game. This is a great game. There are bots (in every MMORPG). I think that trumping the situation up to be worse than it really is just makes the game look bad and scares people away from what could be a wonderful experience. If everyone went about on the interwebs flaming about how this game were buggy and loaded with bots it likely would not get a very good rating with gamers and thus have a lower population and less money to deal with problems. How long has the game been out of beta? Give them a chance to deal with it guys, they are just starting.
  • moquerreeb17_ESO
    jbfroik wrote: »
    Its a good thing to report bots. I think the best way to deal with them is to report them quietly and then move on with your game. This is a great game. There are bots (in every MMORPG). I think that trumping the situation up to be worse than it really is just makes the game look bad and scares people away from what could be a wonderful experience. If everyone went about on the interwebs flaming about how this game were buggy and loaded with bots it likely would not get a very good rating with gamers and thus have a lower population and less money to deal with problems. How long has the game been out of beta? Give them a chance to deal with it guys, they are just starting.

    not_sure_if_serious.jpg.exe
  • babylon
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    Oh lawd, not the Vile Manse - I love that dungeon. Dammit bots get the hell out of that cool dungeon. Is nothing sacred to you?
  • zeuseason
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    Bots are out of control!
  • Ulsterman
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    zeuseason wrote: »
    Bots are out of control!

    I'd rather say they are in control.
  • Zeeed
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    AlienDiplomat as had as it is to say You are a SUCKER that is wasting your own playtime doing stuff that wil be Ignored like other 5-10 topics about bots on this forum EVERY DAY.
  • kitsinni
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    ZOS doesn't seem to care at all we are basically just suckers for bothering to report them. They don't even try to hide that they are botting it would take almost 0 effort to find them.

    It is pretty much every public dungeon in every instance of every zone and most solo dungeons not to mention a significant amount of outside spots.

    They just don't care I have seen chains of 40+ spent like an hour reporting them only to have it completely ignored.
  • GossiTheDog
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    I've said it before, I've said it again - don't waste your own playtime reporting bots. Leave it to Zenimax. They know full well there are speed hacks, teleport hacks, noclip hacks, flying hacks etc in game. They are working on it, but it's a long fight. Going in and banning 3 bots in this dungeon won't help - another 6 will just run in when the GM leaves.
  • Phinix1
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    After a week of this sort of reporting and not one of the dozens of account I have reported being banned, I am sadly inclined to agree that ZOS really do NOT care about banning these exploiters.

    My take is, they are waiting for their devs to come up with some "magic bullet" coding fix and in the meantime, they figure "eh, why bother."

    Here is the problem though. ZOS ARE HUMILIATING THEMSELVES and they are losing customers. I know five people that have left the game and gone back to WoW, GW2, and FFXIV due to this game destroying problem. Their lack of action makes them look amateur and uncaring of their customer's and that China and the bots are in control of their product.

    As I have said before, they need to STOP UP TO THE PLATE. Not only ban PERMANENTLY every single ACCOUNT that even HINTS at botting, gold spamming, and SORT IT OUT AFTER THE FACT, but also, get their fat cat corporate lawyers off their asses and take action against these alleged charge disputes.

    NO REFUNDS, PERIOD. For all exploit accounts.

    I know people like to say "these cards are stolen there is nothing they can do" but that is so much BS. A stolen card can only be used once before it is locked from making future purchases, and replaced through the bank or credit card company by that customer.

    A customer that uses a card that was formerly flagged as disputed must use another payment method, SHOULD use another payment method, since any normal person would WANT to get a new card when theirs is compromised.

    So, perma-ban the account, perma-ban the disputed cards, and perma ban the forum accounts of the botters and exploiters that come on the forums with their broken english and paid shills to whine about it.

    But this company doesn't seem to be serious about this at all.
    Edited by Phinix1 on May 21, 2014 10:46PM
  • crislevin
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    Not true! Whatever they name their characters, the ACCOUNT is constant, so if the account gets banned, they lose EVERYTHING.

    Also, it takes significant time and gold farming resources to level these bots up past 20. Getting these accounts banned is going to cost them a lot of wasted man hours.

    oh, did I tell you the accounts are also hacked and they can make unlimited number of those too?

    plus, reporting bot only add your labour, they rarely do anything.
  • moxsapphire_ESO
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    There is not an unlimited supply of hacked accounts. If that were the case, ZOS would be sitting on a pile of cash 3 miles high.
  • Lodestar
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    babylon wrote: »
    Oh lawd, not the Vile Manse - I love that dungeon. Dammit bots get the hell out of that cool dungeon. Is nothing sacred to you?

    You ask, but you and I already know the answer is no.

    And hi babs

    The thing here is we are told to report them, and even thanked for it (had an email from CS on another matter and it was added at the end). But if 7 hours later nothing is done, that is not really going to wash very well. And that is an important concern.
  • Syrrisdevlin
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    I don't know if any of you have noticed but zeni does their bans in waves they already stated that in a forum post

    http://forums.elderscrollsonline.com/discussion/74534/taking-action-against-cheaters-in-eso#latest

    and lets not forget after the last time when they did do bans they ended up banning a whole bunch of legit accounts along with the spammers

    http://forums.elderscrollsonline.com/discussion/82921/information-on-recent-account-bans#latest

    im sure it doubled or tripled their work loads having to confirm information with each legit account that got banned by mistake ect ect. Think about it like this lets say you pissed me of for some reason and I reported you as a farmer or spammer and zeni didn't look in to and just took my word for it and banned you ...you might get pissed off right???? well a lot of people did .. so my guess is no zeni is not going to make any hasty bans because you say they are botting im sure the reports get sent to a file where they look at each account one by one and watch the activity to confirm its a botter /spammer so don't expect them to just jump on the ban wagon ive seen it befor the spammers/botters will file false reports as well just to bog down and over load the GMs what if its your account that gets a false report and a GM just came along and banned you because some one said your botting I can also confirm ive seen it several times a system message comes out acrossed the server saying that blah blah ban hammer gm is now online and to message him with bot reports no its not every day all day long but I have seen it several times. But seriously bot are here they are gonna be here they have always been around and always will be in every mmo hell there was gold sellers posting in zone chat just a few hours in to the headstart of the game
  • Phinix1
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    Your fears of false positives are unwarranted. I would bet you money that half the "wrongful" bans were actually legitimate, but they whined and cried and made threats, and instead of stepping up and taking them to court ZOS decided to reinstate a limited number of bot accounts that were "close to human" but put a flag on them to watch the account in the future.

    Here's the thing. Look at my videos. Is there really any doubt these are bots? All spamming the same ability, all following the exact same path, all teleporting around back to their track start points. Now, imagine the tools ZOS has.

    They have the ability to re-render game content based on position data collected from every character over time. If they don't they should be shot in the feet.

    They can play back your "legit" exploit activity and confirm pretty easily to any court of law that you are exploiting, and upon reviews that get banned I would say very few are legit. This only reinforces my point though:

    Instead of hiring a GM squad like WoW and other major MMO's, ZOS seems to have wanted to save a little coin and try some "one size fits all" automated methods, which WILL result in some false positives. That is probably what happened last wave.

    They need to bite the bullet and hire more GM's and do more active monitoring, and come down WAY harder on the exploiters that they do catch. As I said, ban their game account, forum account, and payment method permanently. Let them get a lawyer and whine if you have the evidence, I guarantee they won't.

    You lose more money to people quitting if you don't, and to your company looking bad with all the content festering bots.

    By the way, in over seven years I never saw one bot or gold spam message in WoW. NOT ONE. Where is that minimum standard Angry Joe was talking about?

    Hell, they could probably hire WoW's programmers to do it for them for less than they are losing to frustrated customers quitting while they fumble with trying to do it themselves, and failing.
    Edited by Phinix1 on May 22, 2014 2:53AM
  • GossiTheDog
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    "Now, imagine the tools ZOS has."

    They don't even have tools that allow quest stages to be moved forward, hence why people stuck at broken main game quests have to wait for client patches to move on. Don't think for a minute Zenimax has cutting edge tools here. They haven't even been able to deal with bots under the ground, which has been happening since launch day.
  • Phinix1
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    Well, something has to change. Going FTP will not solve anything, and I will probably stop playing once my time is up this month anyway, as it is just too frustrating for me to deal with at this point in my life. Either the bots go, or I will. I was really hoping this would be hammered hard by the end of this 2nd month.

    /fingerscrossed
  • tordr86b16_ESO
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    ESO = Rushed product.
  • Lodestar
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    "Now, imagine the tools ZOS has."

    They don't even have tools that allow quest stages to be moved forward, hence why people stuck at broken main game quests have to wait for client patches to move on. Don't think for a minute Zenimax has cutting edge tools here. They haven't even been able to deal with bots under the ground, which has been happening since launch day.

    Do they have to be cutting edge tools? And worth noting moving quests on and account bans are different matters. Just because one is not quite so effective, does not mean the other is forced to be too.

    And OP, yes, I saw bots in Greenshade all in early 30 levels. And that was first time I saw them that high myself. That indicated to me they were getting through the net. Tonight, I just saw some level 40 ones in Malabal Tor around the wood orc camp quest area. Not surprised after they managed to break through to Greenshade, and reports are coming in of them in VR areas.
  • babylon
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    Lodestar wrote: »
    babylon wrote: »
    Oh lawd, not the Vile Manse - I love that dungeon. Dammit bots get the hell out of that cool dungeon. Is nothing sacred to you?

    You ask, but you and I already know the answer is no.

    And hi babs

    The thing here is we are told to report them, and even thanked for it (had an email from CS on another matter and it was added at the end). But if 7 hours later nothing is done, that is not really going to wash very well. And that is an important concern.

    Heya spody-ody!
  • Syrrisdevlin
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    Well, something has to change. Going FTP will not solve anything, and I will probably stop playing once my time is up this month anyway, as it is just too frustrating for me to deal with at this point in my life. Either the bots go, or I will. I was really hoping this would be hammered hard by the end of this 2nd month.

    /fingerscrossed

    wow I actually fell out of my chair laughing after reading this the bots are causing you so much frustration that your going to rage quit the game honestly its prob better for every one if you just leave now and save us from having to hear your rants for the rest of your game time
    Your fears of false positives are unwarranted. I would bet you money that half the "wrongful" bans were actually legitimate, but they whined and cried and made threats, and instead of stepping up and taking them to court ZOS decided to reinstate a limited number of bot accounts that were "close to human" but put a flag on them to watch the account in the future.

    Here's the thing. Look at my videos. Is there really any doubt these are bots? All spamming the same ability, all following the exact same path, all teleporting around back to their track start points. Now, imagine the tools ZOS has.

    They have the ability to re-render game content based on position data collected from every character over time. If they don't they should be shot in the feet.

    They can play back your "legit" exploit activity and confirm pretty easily to any court of law that you are exploiting, and upon reviews that get banned I would say very few are legit. This only reinforces my point though:

    Instead of hiring a GM squad like WoW and other major MMO's, ZOS seems to have wanted to save a little coin and try some "one size fits all" automated methods, which WILL result in some false positives. That is probably what happened last wave.

    They need to bite the bullet and hire more GM's and do more active monitoring, and come down WAY harder on the exploiters that they do catch. As I said, ban their game account, forum account, and payment method permanently. Let them get a lawyer and whine if you have the evidence, I guarantee they won't.

    You lose more money to people quitting if you don't, and to your company looking bad with all the content festering bots.

    By the way, in over seven years I never saw one bot or gold spam message in WoW. NOT ONE. Where is that minimum standard Angry Joe was talking about?

    Hell, they could probably hire WoW's programmers to do it for them for less than they are losing to frustrated customers quitting while they fumble with trying to do it themselves, and failing.

    this prob just added to me falling out of my chair when I read your next post, but really again compairing this to wow. Id like to point out that wow didn't have all them GM's in the start in fact they had the worst support team ive ever seen in any game. It wasn't tell they made millions or billions off the game that that got a decent support team. The farmers and gold spammers were just as bad *** I saw bots and gold spammers all the way to WotLK expansion when I quit playing. The only thing wow has is the farmers/bots/spammers were split acrossed many different servers, so you really didn't see all of them at once. While here in TESO we all share one server, so you have all of them on one server. So lets do some math here with some random numbers lets say each wow server had 20 bots/spammers/farmer (we all know there is prob 10X that number but any ways) now take those 20 from each WoW server and put them all on one server and how many do you got exactly my point there is no real difference in the numbers you just don't see them in WoW because their spilt acrossed mult servers if wow moved every one to one server I bet you would see the bot/farmer/spammer activity 10X what you see in TESO
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