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A Message from ESO's Game Director

  • freespirit
    freespirit
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    Thank you for the update <3

    That must have been a hard letter to write, I mean honestly some of you guys(players), should be ashamed by your attitudes!!

    Look around, if you can find a game doing what you want, then go play that but oh no instead you come to the Forums and make everyone else miserable too.

    Personally I do not limit myself to one play style so whatever changes can or cannot be made, if it affects me badly enough, I just play another part of the game.

    I mean it isn't as if ESO is a small world to explore.

    Going forward I wish the team the absolute best regards and hope that their new normal is not too restrictive on what they wish to do. <3
    When people say to me........
    "You're going to regret that in the morning"
    I sleep until midday cos I'm a problem solver!
  • Vaqual
    Vaqual
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    Wuuffyy wrote: »
    Vaqual wrote: »
    FluffyDoom wrote: »
    Ah yes, Morrowind aka Sorrowind.

    First experience with a whole trial guild quitting and mass exodus of numerous friends/guildies.

    Do wish players would stop begging for nerfs and ask for buffs instead.

    Nerfs are not fun.

    Buffs are fun.

    Games should be fun!


    Fair and interactive gameplay is fun.
    Coherent concepts are fun.

    Buffs or nerfs have nothing to do with it. That is a simplification that has caused so much more harm than good countless times already.

    Looks to me like the people speak with their attention. Doesn’t bode well for your claim at all.

    What is that supposed to mean?
    Give the most buffs to those who cry loudest? Abandon design goals and keep shoveling power creep into the burner?

    I don't think this is the gotcha you think it is. A lot of people lack the understanding to see the merit in nerfs, that is certainly the case. There are also well justified buffs. But saying it can only go one way is just not smart.
  • Arunei
    Arunei
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    Vaqual wrote: »
    FluffyDoom wrote: »
    Ah yes, Morrowind aka Sorrowind.

    First experience with a whole trial guild quitting and mass exodus of numerous friends/guildies.

    Do wish players would stop begging for nerfs and ask for buffs instead.

    Nerfs are not fun.

    Buffs are fun.

    Games should be fun!


    Fair and interactive gameplay is fun.
    Coherent concepts are fun.

    Buffs or nerfs have nothing to do with it. That is a simplification that has caused so much more harm than good countless times already.
    What? Nerfs 1000% have something to do with things being fun or not and to claim they don't is outright incorrect. Things that NEED nerfing are one thing, it's another thing entirely when something doesn't need a nerf but gets it anyway, and it's even worse when the nerfs are heavy-handed. Just look over the years at how many times people have gotten upset over Sets and playstyles being gutted all the time. Look at how much WW got nerfed into the ground until the rework. Look at how many times a Mythic has been released in an OP state despite warnings on the PTS, only for it to get nerfed a few months after hitting Live. Look at the debacle that was U35. And in the past ZOS was VERY infamous for not doing small gradual changes to get things balanced, but for nerfing things into the ground so hard they might as well have been buried.

    Nerfs most definitely DO have something to do with fun when they are consistent and excessive. At least recently they've been better about making smaller adjustments and making better use of things like Battle Spirit or the "against monsters" tags to not nerf PvE over PvP.
    Edited by Arunei on July 30, 2026 10:36PM
    PC-NA | Been around since closed beta | Alt account: Arunei PC-NA

    Avid RPer. Hit me up in-game @Ras_Lei if you're interested in getting together for some arr-pee shenanigans!

    RP Characters:
    Sarah Lacroix: Breton Vampire who really really REALLY likes likes learning Magick and also her Altmer husbando
    Kaalhil Swiftstrike: Tiny shapeshifting monster hunter Bosmeri lady with enough sass to kill a dragon or ten
    Gwendolyn Jenelle: Friendly healer with a coffee addiction and her own medical practice
    Krisiel: Literally crazy Werewolf, no like legit insane. She nuts
    Kiju Veran: Ex-Fighters Guild Suthay who likes to punch things and is also a spy and ALSO a Werewolf
    Niralae Elsinal: Young Altmeri woman with way too much Magicka and Vampire husbando
    Slondor: TESified Slenderman, except lazier and has more of a thing for deals than Clavicus Vile does
    Marius Vastino: Sarah's Imperial apathetic sire who likes to monologue
    Lirawyn Calatare: Traveling performer and bard who's 101% vanilla bean
    Soliril Larethian: Blind alchemist who uses animals to see and brews plagues in his spare time
  • CCB_0517
    CCB_0517
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    freespirit wrote: »
    Thank you for the update <3

    That must have been a hard letter to write, I mean honestly some of you guys(players), should be ashamed by your attitudes!!

    Look around, if you can find a game doing what you want, then go play that but oh no instead you come to the Forums and make everyone else miserable too.

    Personally I do not limit myself to one play style so whatever changes can or cannot be made, if it affects me badly enough, I just play another part of the game.

    I mean it isn't as if ESO is a small world to explore.

    Going forward I wish the team the absolute best regards and hope that their new normal is not too restrictive on what they wish to do. <3

    Someone with a heart and some common sense.
  • IZZEFlameLash
    IZZEFlameLash
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    Class refresh should be coming out faster than anything, not pushed back even further. Not even Crown Store items should compete against that as refresh work affects core gameplay. Unless you intend on making everything unfun to play by heeding to the nerf calls and taking things back to Morrowind level pretty much. That was the least fun experience I've had in a single game. Only saving grace was that I was an avid TES fan then, I am not that avid of a TES fan anymore.

    Imperials, the one and true masters of all mortal races of Tamriel
  • Vaqual
    Vaqual
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    Arunei wrote: »
    Vaqual wrote: »
    FluffyDoom wrote: »
    Ah yes, Morrowind aka Sorrowind.

    First experience with a whole trial guild quitting and mass exodus of numerous friends/guildies.

    Do wish players would stop begging for nerfs and ask for buffs instead.

    Nerfs are not fun.

    Buffs are fun.

    Games should be fun!


    Fair and interactive gameplay is fun.
    Coherent concepts are fun.

    Buffs or nerfs have nothing to do with it. That is a simplification that has caused so much more harm than good countless times already.
    What? Nerfs 1000% have something to do with things being fun or not and to claim they don't is outright incorrect. Things that NEED nerfing are one thing, it's another thing entirely when something doesn't need a nerf but gets it anyway, and it's even worse when the nerfs are heavy-handed. Just look over the years at how many times people have gotten upset over Sets and playstyles being gutted all the time. Look at how much WW got nerfed into the ground until the rework. Look at how many times a Mythic has been released in an OP state despite warnings on the PTS, only for it to get nerfed a few months after hitting Live. Look at the debacle that was U35. And in the past ZOS was VERY infamous for not doing small gradual changes to get things balanced, but for nerfing things into the ground so hard they might as well have been buried.

    Nerfs most definitely DO have something to do with fun when they are consistent and excessive. At least recently they've been better about making smaller adjustments and making better use of things like Battle Spirit or the "against monsters" tags to not nerf PvE over PvP.

    So fixing a bad state by making a poor change gives a worse result. Congrats to that realization. They could have made the situation just as miserable with poorly thought out buffs.

    There are just as many people having a miserable time with other players being overpowered as there are players having a miserable time being underpowered. They are two sides on the same coin. The outcome is the same, you just need to fix the perspective.
    Regarding PvE that still applies. Nothing stops them from adjusting NPC values either.
  • Wuuffyy
    Wuuffyy
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    Vaqual wrote: »
    Arunei wrote: »
    Vaqual wrote: »
    FluffyDoom wrote: »
    Ah yes, Morrowind aka Sorrowind.

    First experience with a whole trial guild quitting and mass exodus of numerous friends/guildies.

    Do wish players would stop begging for nerfs and ask for buffs instead.

    Nerfs are not fun.

    Buffs are fun.

    Games should be fun!


    Fair and interactive gameplay is fun.
    Coherent concepts are fun.

    Buffs or nerfs have nothing to do with it. That is a simplification that has caused so much more harm than good countless times already.
    What? Nerfs 1000% have something to do with things being fun or not and to claim they don't is outright incorrect. Things that NEED nerfing are one thing, it's another thing entirely when something doesn't need a nerf but gets it anyway, and it's even worse when the nerfs are heavy-handed. Just look over the years at how many times people have gotten upset over Sets and playstyles being gutted all the time. Look at how much WW got nerfed into the ground until the rework. Look at how many times a Mythic has been released in an OP state despite warnings on the PTS, only for it to get nerfed a few months after hitting Live. Look at the debacle that was U35. And in the past ZOS was VERY infamous for not doing small gradual changes to get things balanced, but for nerfing things into the ground so hard they might as well have been buried.

    Nerfs most definitely DO have something to do with fun when they are consistent and excessive. At least recently they've been better about making smaller adjustments and making better use of things like Battle Spirit or the "against monsters" tags to not nerf PvE over PvP.

    So fixing a bad state by making a poor change gives a worse result. Congrats to that realization. They could have made the situation just as miserable with poorly thought out buffs.

    There are just as many people having a miserable time with other players being overpowered as there are players having a miserable time being underpowered. They are two sides on the same coin. The outcome is the same, you just need to fix the perspective.
    Regarding PvE that still applies. Nothing stops them from adjusting NPC values either.

    What you believe should happen balance wise and what should happen balance wise are not always the same. No amount of nerfing will pull PvP out of the rut it’s in now ,with these delays especially, without destroying the combat vision and likely negatively affecting future reworks also.

    Buffs have to happen to underperforming classes and we already have the avenue (class masteries) to take advantage of this (provide reduced benefit for werewolf on masteries where needed).
    Wuuffyy,
    WEREWOLF FINALLY GOT A REWORK AHHHHHHHHHHHHHHHHHHHH (sorry I mean... NERF WW, one-bar BAD, DESTROY one-bar builds)
    ESO player since 2014 (Xbox and PC for PTS)
    -new players, feel free to DM for guidance!
  • SneaK
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    The path chosen is interesting, and telling.. anyone who’s actually in tune with mid to endgame ESO knows these delays are very very bad for replayability (ie balance). The things they’ve chose to focus on are all entry level casual type stuff, nothing that will retain players. It just seems odd to preach community when it seems the goal is to replace it.
    "IMO"
    Aldmeri Dominion
    1 Nightblade - 1 Templar - 7 Hybrid Mutt Abominations
  • AScarlato
    AScarlato
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    freespirit wrote: »
    Thank you for the update <3

    That must have been a hard letter to write, I mean honestly some of you guys(players), should be ashamed by your attitudes!!

    Contrary to your moral grandstanding, people can also share their concerns and they don't have to be ashamed for doing so. 2027 for the Warden refresh is disappointing, and we can give feedback on that. We don't have to pretend everything is fine or be happy with a bunch of side/second rate offerings for rest of the year compared to what we used to get.

    This community as a whole has funneled billions in revenue into this game and we all deserve better.
  • Rkindaleft
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    I understand you're still figuring things out but the communication regarding Warden has me a little frustrated.

    We were, initially, about 6 weeks from the planned release of the Warden rework. 1 more week of waiting for the PTS to go live and then the 5 weeks of PTS testing as normal. Then during the anticipation for the PTS that livestream happened, and then due to the lack of mentioning anything about Warden, people naturally started raising concerns.

    Remember, we were 1 week away from Warden hitting PTS. At that point, Warden should have been ready to be tested by players, or at minimum been in the very final stages of dev testing/bug fixing. It should have been pretty much ready to go before the layoffs happened, which was also before the PTS was pushed back the first time.

    Pushing the Warden rework at least a half year ahead (probably more, as based on the roadmap there's been no confirmation if it will release with the first update of 2027) says to me that Warden would have likely been massively delayed regardless (with even the possibility that very little had actually been done on it before everything happened).

    I get these things take time, and a bad rework would be worse than no rework, but given what happened in the livestream, that "Warden?" thread and the apparent dev refusal to mention anything related to Warden it feels like the dev team are falling back on their bad habits of not communicating with their player base.
    Edited by Rkindaleft on July 31, 2026 11:37AM
    PlayStation NA https://youtube.com/@rkindaleft
    Tick Tock Tormentor | Saintly Savior | Gryphon Heart | Godslayer | Kyne's Wrath | Planesbreaker | Swashbuckler Supreme | Mindmender | Unstoppable
    + Pathwalker (does that count lol?)
  • Leighlaa
    Leighlaa
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    This is honestly not that bad. The things that have been pushed out are BIG things that should be released fully functional. I don't mind waiting for night market to return- I got a little burnt out on it, admittedly.

    I hope you guys are doing alright. TY for continuing ESO and not yet sunsetting it.

    Are there ways, besides the obvious (like, don't quit, keep subbing/buying crowns), that we can support the TEAM? I don't mean necessarily ZoS/Bethesda (that's where financially supporting the game more directly matters)- but how can we, as a community of gamers, make sure the game we all love...... survives? Should we go on PTS more? Is there a WAY you'd like us to test things that go on the PTS? I am guessing a lot of your testers are no longer being paid/on staff... so finding bugs will be pretty important before release. Are there any OTHER ways we can help? I like this game and I want it to survive.
    PCNA - Changuita
  • Lagzee
    Lagzee
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    ZOS_Kevin wrote: »
    Hi All, please read the community letter from Nick Giacomini about upcoming adjustments, Season updates, and our commitment to the future of ESO.

    Link:https://www.elderscrollsonline.com/en-us/news/post/70213
    ls8zck9etkvg.jpg

    Not good. Like i understand the situation but at the end of the day this is not going to sit well with many people, nor help the game grow. And you say growing the game is the goal, but i dont think this timeline helps that cause. The game is bleeding, and it seems like the priorities are off for what people actually want.

    Like im sure the warden rework and the trial were like the top 2 things most players were expecting sooner rather than later. But next year? When people were expecting it next update? And then whats the implications for the other classes? Not good, thats what. And who even knows about the next zone dlc.

    This is just how players are. Everyone knows content has been lacking this year, compared to years past, but with good changes, especially the class refreshes, good QOL changes, good smaller content spread around, and still getting endgame pve content, like a trial, it would be acceptable. But the timeline is crazy. We need the class refresh and trial to stop the bleeding. Things were looking so good over the last 8 months or so, but this is going to do the opposite of growing the game, sadly.

    I care about eso, and tbh i only want it to grow and do well. The more people the better for every aspect of this game. Im not happy about the delays, but i accept it. I understand the situation. Tbh I will probably always play, even while taking more breaks these days, but im not the target you should worry about. The game needs to grow, it needs to stop bleeding and gain new/returning players. However, i think with the current priorities its just impossible for that to happen. Needless to say, I think delaying the refresh and trial is a huge mistake, and im not sure why you've made other things the priority instead. But as usual, i really hope i am wrong. Thanks for the update.
    Edited by Lagzee on July 30, 2026 11:55PM
  • IviRo
    IviRo
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    CAB_Life wrote: »
    Combat and Class balance is something that affects all facets of the game, from the most casual of overland questing to hypersweaty PvP. Leaving that to languish for any length of time will only serve to drive more and more people away. This is especially obvious from the recent surprise Vengeance test - Vengeance as it currently is was running fine and had a population that enjoyed it as is, so the Combat Team taking time away from the Refreshes to focus on modifying that mode (especially in a way that removed what its main userbase enjoyed to try in vain to entice a userbase that wants nothing to do with it) seemed like a case of skewed priorities.

    Hey all, related to the above, while we aren't going go into specifics (and I recognize that's disappointing), the class refresh schedule change is not due to anything the Combat Team is or will be working on. Vengeance work is unrelated.

    What are the combat team working on then if not combat changes for the class refresh? Broadly speaking if you can't give specifics? Because this comment is very confusing. Were they not working on Vengeance changes, ergo, as that poster posited it would in fact be shifting workload from the combat team working on the class refresh?

    Didn't you even stop to think about what the development team does and who's on it?
    I'm really curious—do they have animators and sound designers? If you look at the list of those who were laid off, there are animators and sound designers on it, and they were supposed to be involved in implementing the class reworks.
  • propertyOfUndefined
    propertyOfUndefined
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    I've been waiting for this! Thank you!

    I know you guys are doing the best you can. Despite the disappointing news, I'm still optimistic about what the future has in store.
  • Pinktraining
    Pinktraining
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    Warden refresh delay is disappointing. Even with recent layoffs, according to official statements on the forums, Warden refresh project was already underway with the DK update.

    Therefore, it's clear that Warden refresh is either facing serious technical problems or that some staff members are simply [snip] and unable to deliver on time.

    If it's the former, then the developers should clearly inform players of the difficulties encountered, or which design concepts cannot be agreed upon internally. If necessary, a vote or survey could be conducted.

    [snip]
    [edited for bashing]
    Edited by ZOS_Icy on July 31, 2026 10:07AM
  • peacenote
    peacenote
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    Two thoughts. And yes they are a bit contradictory.

    1. ZOS sometimes just can't win and some of the reactions here are a good example of this. For years.... YEARS... we have expressed frustration that partially finished solutions or new features with identified issues on PTS continue to go live despite feedback that things aren't done, need to wait, or should be fixed/changed before going live. ZOS is essentially acknowledging that the new trial and class reworks are important and not ready, and so are pushing them out, and from that perspective it's an extremely refreshing change. The only thing worse than delaying these features would be releasing them half baked. So I honestly can't criticize this and in many ways, this dedication to quality is the best we could hope for after recent events. Not to mention the fact that if they released an extremely buggy trial, everyone would point to it as proof as to how the game is failing and the sky is falling. This means these are smart moves. Thoughtful moves. I appreciate that.

    2. We are really, really thin on new content. I've been feeling it and, unlike many, I play almost every single aspect of the game. Things like the class reworks are great but simply are not the same as new trials, dungeons, stories, and lands to explore. I've already mentioned in a variety of topics that the order of release of content for season 0 and 1 was not ideal. Therefore I just want to make the point that releasing any new, "traditional" content that has kept us coming back for years should really be the studio's priority if at all possible. Eidetic Memory Improvements just can't compare to a new trial. Golden Pursuits are a nice bonus but that's not why I'm here. That said, I understand:
    • That the roadmap has been updated and it's not likely to change again
    • That the decisions were probably made based on the completeness of items in flight
    • That all of the resources on your team can't produce all content, and it's not necessarily possible to just take a few resources and pivot them from wrapping up and testing QoL features to developing things like new story content faster

    I just want to make the point that 12 more small QoL improvements won't keep people here, and if you could trade those for getting the trial out in 2026... that's a swap I would make.

    However, either way, I appreciate the message and the situation ZOS is in and, most of all, I appreciate the assurance of a continued commitment to ESO. It's understandable that there might be some churn after all that's happened and I absolutely can be a patient while things are worked out. Lastly, thank you for bringing back three-sided BG's. :)
    My #1 wish for ESO Today: Decouple achievements from character progress and tracking.
    • Advocate for this HERE.
    • Want the history of this issue? It's HERE.
  • Vaqual
    Vaqual
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    Wuuffyy wrote: »
    Vaqual wrote: »
    Arunei wrote: »
    Vaqual wrote: »
    FluffyDoom wrote: »
    Ah yes, Morrowind aka Sorrowind.

    First experience with a whole trial guild quitting and mass exodus of numerous friends/guildies.

    Do wish players would stop begging for nerfs and ask for buffs instead.

    Nerfs are not fun.

    Buffs are fun.

    Games should be fun!


    Fair and interactive gameplay is fun.
    Coherent concepts are fun.

    Buffs or nerfs have nothing to do with it. That is a simplification that has caused so much more harm than good countless times already.
    What? Nerfs 1000% have something to do with things being fun or not and to claim they don't is outright incorrect. Things that NEED nerfing are one thing, it's another thing entirely when something doesn't need a nerf but gets it anyway, and it's even worse when the nerfs are heavy-handed. Just look over the years at how many times people have gotten upset over Sets and playstyles being gutted all the time. Look at how much WW got nerfed into the ground until the rework. Look at how many times a Mythic has been released in an OP state despite warnings on the PTS, only for it to get nerfed a few months after hitting Live. Look at the debacle that was U35. And in the past ZOS was VERY infamous for not doing small gradual changes to get things balanced, but for nerfing things into the ground so hard they might as well have been buried.

    Nerfs most definitely DO have something to do with fun when they are consistent and excessive. At least recently they've been better about making smaller adjustments and making better use of things like Battle Spirit or the "against monsters" tags to not nerf PvE over PvP.

    So fixing a bad state by making a poor change gives a worse result. Congrats to that realization. They could have made the situation just as miserable with poorly thought out buffs.

    There are just as many people having a miserable time with other players being overpowered as there are players having a miserable time being underpowered. They are two sides on the same coin. The outcome is the same, you just need to fix the perspective.
    Regarding PvE that still applies. Nothing stops them from adjusting NPC values either.

    What you believe should happen balance wise and what should happen balance wise are not always the same. No amount of nerfing will pull PvP out of the rut it’s in now ,with these delays especially, without destroying the combat vision and likely negatively affecting future reworks also.

    Buffs have to happen to underperforming classes and we already have the avenue (class masteries) to take advantage of this (provide reduced benefit for werewolf on masteries where needed).

    I think you are reading way too much into my comment. I am not claiming that they can manage to achieve perfect balance purely through nerfs without causing any friction. I am however convinced that a few surgical nerfs can take most of the edge off though. Making 4-5 incisions, even if just temporarily until the rest is ready to ship, would also not be unreasonable. Leaving a majority of classes and subclass pairings at a severe disadvantage for more than 2 years is however completely mad.

    And even if they'd set out to fix everything by buffing, that still wouldn't mean that nerfs are inherently bad. I just think this notion needs to be rooted out.

  • freespirit
    freespirit
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    AScarlato wrote: »
    freespirit wrote: »
    Thank you for the update <3

    That must have been a hard letter to write, I mean honestly some of you guys(players), should be ashamed by your attitudes!!

    Contrary to your moral grandstanding, people can also share their concerns and they don't have to be ashamed for doing so. 2027 for the Warden refresh is disappointing, and we can give feedback on that. We don't have to pretend everything is fine or be happy with a bunch of side/second rate offerings for rest of the year compared to what we used to get.

    This community as a whole has funneled billions in revenue into this game and we all deserve better.

    It so isn't "moral grandstanding" it's consideration for a team that have again lost many, many good people!

    Look back at the list of people who lost their jobs...... it wasn't just managers it was ground floor artists, coders, story tellers etc etc.

    It is entirely entirely unreasonable to still expect the promised cadence of releases to stay in place, when also taking into account the teams working on those things have lost many of their members.

    Everyone is moaning about the delayed Warden class refresh, I main Templar's, I have no issue with waiting a bit longer for their refresh. At this point that could be two years away, it won't stop me playing them just because they're weaker(in some peoples eyes) than other classes.

    The game has not got harder, every class is capable of doing most content, you just need to know how to play them, it's just the natural cycle of things, there have been so many op classes and also sets over the last 12yrs, werewolf and DK are nothing new.

    I currently have three subs, I have spent 1000's over the years BUT personally I think some posts in this thread could have been worded in a much friendlier way, that is my opinion it is not "moral grandstanding"
    When people say to me........
    "You're going to regret that in the morning"
    I sleep until midday cos I'm a problem solver!
  • AlienatedGoat
    AlienatedGoat
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    freespirit wrote: »
    It is entirely entirely unreasonable to still expect the promised cadence of releases to stay in place, when also taking into account the teams working on those things have lost many of their members.

    Everyone is moaning about the delayed Warden class refresh, I main Templar's, I have no issue with waiting a bit longer for their refresh. At this point that could be two years away, it won't stop me playing them just because they're weaker(in some peoples eyes) than other classes

    Modern GaaS has warped people's expectations. They think that just because a game makes money, a studio should be able to churn out new content at whatever rate they (the player) thinks is reasonable. It's a complete lack of understanding regarding the challenges and realities of game development.
    PC-NA Goat - Bleat Bleat Baaaa
  • Arunei
    Arunei
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    freespirit wrote: »
    AScarlato wrote: »
    freespirit wrote: »
    Thank you for the update <3

    That must have been a hard letter to write, I mean honestly some of you guys(players), should be ashamed by your attitudes!!

    Contrary to your moral grandstanding, people can also share their concerns and they don't have to be ashamed for doing so. 2027 for the Warden refresh is disappointing, and we can give feedback on that. We don't have to pretend everything is fine or be happy with a bunch of side/second rate offerings for rest of the year compared to what we used to get.

    This community as a whole has funneled billions in revenue into this game and we all deserve better.

    It so isn't "moral grandstanding" it's consideration for a team that have again lost many, many good people!

    Look back at the list of people who lost their jobs...... it wasn't just managers it was ground floor artists, coders, story tellers etc etc.

    It is entirely entirely unreasonable to still expect the promised cadence of releases to stay in place, when also taking into account the teams working on those things have lost many of their members.

    Everyone is moaning about the delayed Warden class refresh, I main Templar's, I have no issue with waiting a bit longer for their refresh. At this point that could be two years away, it won't stop me playing them just because they're weaker(in some peoples eyes) than other classes.

    The game has not got harder, every class is capable of doing most content, you just need to know how to play them, it's just the natural cycle of things, there have been so many op classes and also sets over the last 12yrs, werewolf and DK are nothing new.

    I currently have three subs, I have spent 1000's over the years BUT personally I think some posts in this thread could have been worded in a much friendlier way, that is my opinion it is not "moral grandstanding"
    Personally I think a couple of things only being delayed by anywhere from 1-4 weeks is pretty good, all things considered.

    That said, I also personally am not myself moaning about the Warden rework being delayed. What I myself am more baffled by is the fact that there's this refusal to tell us anything about why a Class that should have been on the PTS like, what, three or so weeks ago by this point? Has inexplicably been pushed several more months out. I still think it might have something to do with the limitations they have on the game's memory and how they use it (people are probably getting tired of seeing me talk about this and it's only been one day lol).

    But obviously I don't know if it's that or something else entirely. It just doesn't make sense that we can't be told ANYTHING about the cause of the delay, especially considering ZOS claiming they want more communication and transparency. Refusing to explain why something that should have already been in a testing environment by now apparently needs another five months minimum (since it's basically August already) before it even hits said testing environment, let alone Live, is the complete opposite of being transparent.
    Edited by Arunei on July 31, 2026 5:52AM
    PC-NA | Been around since closed beta | Alt account: Arunei PC-NA

    Avid RPer. Hit me up in-game @Ras_Lei if you're interested in getting together for some arr-pee shenanigans!

    RP Characters:
    Sarah Lacroix: Breton Vampire who really really REALLY likes likes learning Magick and also her Altmer husbando
    Kaalhil Swiftstrike: Tiny shapeshifting monster hunter Bosmeri lady with enough sass to kill a dragon or ten
    Gwendolyn Jenelle: Friendly healer with a coffee addiction and her own medical practice
    Krisiel: Literally crazy Werewolf, no like legit insane. She nuts
    Kiju Veran: Ex-Fighters Guild Suthay who likes to punch things and is also a spy and ALSO a Werewolf
    Niralae Elsinal: Young Altmeri woman with way too much Magicka and Vampire husbando
    Slondor: TESified Slenderman, except lazier and has more of a thing for deals than Clavicus Vile does
    Marius Vastino: Sarah's Imperial apathetic sire who likes to monologue
    Lirawyn Calatare: Traveling performer and bard who's 101% vanilla bean
    Soliril Larethian: Blind alchemist who uses animals to see and brews plagues in his spare time
  • Aces-High-82
    Aces-High-82
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    hoangdz wrote: »
    First, thank you for the update. We feel assured that the game we enjoy is still here to stay. With that said, let’s talk about PvP combat balance. We are enduring DK and WW dominating the meta purely out of hope that the next reworked class will be right around the corner. Now that the next class rework is a year away, we expect ZOS and the development team to seriously consider adjusting these classes in both PvP and PvE.

    My suggestion is to nerf DK’s class masteries and remove HP scaling heals from WW. This is urgent, so please consider these going forward.

    Do not forget the ridiculous 50% projectile damage reduction on DK Wings.
  • Eldovar
    Eldovar
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    freespirit wrote: »
    It is entirely entirely unreasonable to still expect the promised cadence of releases to stay in place, when also taking into account the teams working on those things have lost many of their members.

    Everyone is moaning about the delayed Warden class refresh, I main Templar's, I have no issue with waiting a bit longer for their refresh. At this point that could be two years away, it won't stop me playing them just because they're weaker(in some peoples eyes) than other classes

    Modern GaaS has warped people's expectations. They think that just because a game makes money, a studio should be able to churn out new content at whatever rate they (the player) thinks is reasonable. It's a complete lack of understanding regarding the challenges and realities of game development.

    And yet all those studios manage to do it and they have to do it to compete or eventually die. People want content and lots of it or they move on and spend their money on elsewhere.

    Look how Marvel Rivals pushes out content and still grabs 100 000 concurrent players on Steam alone on a weekday. Overwatch was on a downward spiral because their content releases were way to slow, so in the beginning of this year they launched 5 heroes at once and they had their highest playercounts in years. Diablo 4 added a lot or content last season with their new expansion and had their biggest season since the release of the game. Battlefield 6 sold millions last year but lost 60 percent of their playbase in 2 months because seasons were too long and the biggest complaint was 1 map per season was not enough. They upped this now and add now 2 cool maps per season and playercounts have dramatically improved.

    Without lots of content live service games are not ‘alive’ and a big portion of players just moves on to other stuff. That’s a hard reality that will be reflected in the ESO player numbers by the end of the year.

    Personally I was already stopped spending when we didn’t get new new original zones with new assets, music or stories or 4 dungeons a year. The only thing on the whole roadmap that I was interested in, the trial, has been postponed to 2027. So there is basically nothing to do for me. I finished all quests and have my stickerbook.

    ESO won’t die but their revenue and player numbers will plummet just like it has for all other games that have been on this road as ESO is now.

    Edits: spelling
    Edited by Eldovar on July 31, 2026 2:55PM
  • JimFord047
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    So First off Thanks for the Update(ish).

    I understand what’s happening from multiple angles, being on the Wrong Side of a layoff (quite a FEW TIMES), also being on the Right side of a Layoff (quite a FEW TIMES), Being on the management team making those decisions, Being on the management team surviving the decisions. And finally as the Owner of the company having to come to those positions.

    Hence simply put and straight forward, “I ONLY BELIVE A LITTLE OF WHAT YOU ARE SAYING!” The majority of this is CORPOSPEAK and DAMAGE LIMITATION.

    Lets look at project planning and cost analysis here for a second, your Shergorath event is out and underway. Yes it took time to create, but the majority of your assets being used which required no rework at all, already existed! A Wise and cost effective way of adding content! I can honestly see more of this coming along, and in my opinion a good way of expanding the game out!
    The writer(s) and the voice actor have got “New” work, one part of which got paid well, the other is on staff, but we will avoid the contractual law bit here! But boiled down you have added a few hours to the total game play, with negligible rewards to entice long term players, and since this is a “Drop in” may or may not stay – or may or may not return again!

    Simply put look at “Washington – right now – Its getting polished up (for the time being) , lots of things are getting GOLD PLATED (if you count paint as gold), but there is in the majority NOTHING NEW, an oversized paddling pool with stagnant water, is still simply an oversized paddling pool with stagnant water with a lick of paint, You cannot tell the world that Washington has had any sort of an improvement, yet $MILLIONS have been spent, depriving other areas of much needed $ influx.

    Yes Everyone who has played for a long time, and those who are relatively new want more content, they want an even playing field to let their gameplay skills shine, or simply to enjoy their investment, as commented on above a gold painted street dropping is still only a prettier street dropping. I have said it before on other posts, how about actually explaining the thought process behind what you do (you have skimmed the surface on the Devs Videos), When people find an angle everyone copies it, Simply put Everyone loves to win – everyone loves to be a bully – and most of them are sheep! (me included in there in parts!)

    But the biggest problem you are facing – and will face going forward! Is getting things out to justify simply existing, in doing so you’re building in Errors, and if you push forward on expansion rather than creation you’re going to embed those errors into the future! A nice example of this would be a Fallout 76 Plasma Gattling Gun, was in the game for YEARS, and was JUNK!! But they kept on tweaking it to make it more appealing, Then someone actually found the error in the base code damage calculation, and Stupidly Fixed it ( love that person!!! ), you now had a weapon that could destroy anything as now it worked and the years of Tweaks to boost it all now worked way better, you could do Group content Solo, it created a black market on and offline for the weapon, and a few Hacks / exploits to get it., The only FIX was to simply remove the weapon as it stood from the game, Fallout LOST Thousands of players on that day – a lot came here to ESO!!!

    How about either SLOWING down the releases, and putting them out Bug Free (impossible I know, but near would be nice!) , taking some time and patching the problem that exist, try simply playing the game live! Read the comments, even simply jump worlds and read the comments!

    Right now, You have created a Hate Environment! People celebrating getting a Key or a Jewel, items that are not meant to be rare! Where others (me included) have played 8-14 hours per day for the past 20+ days, multiple favours 300+ , done as many Dynamic Events as they can (best I got was 5 in a row, by miraculously having people on other servers at the right time) and some people have not found ANY Dynamics as they are stupidly playing the game! And all for 0 Keys, 0 Jewels, 0 recipe’s, 0 style pages – which is a THEM PROBLEM, based upon your Bad R&G. And you expect them to stick around and Support you???
    Lose them and you lose the Future revenue Microsoft are expecting from ALL of its Xbox Divisions!!

    As to Cross Play… Your Behind the Microsoft Schedule of June 2nd 2026! Yes it may be Disguised as Play Anywhere, but its always been planned as a Cross play , as a consolidation of revenue Streams, Console + Personal Computer (Mac and Microsoft) + Handhelds + Tablets, Incorporating Sony – Steam – Ubisoft – EA Games – GOG (and ON). Simplistically Circumvented by a lot of Studios by Cloud Streaming, ESO’s problem is the old enforced control, you had to have an ESO account to play, meaning you might have a single account but that’s subdivided by PC/Xbox/PlayStation each with a separate Server environment, made worse again by NA/EU subdivisions again! So Your old Enforced control is the catalyst for your own problems! Another example of Compiling a problem rather than simplifying it early!

    Please not here I am Not a Fan of the Xbox way of doing this, it’s too Open to manipulation!

    Fallout 76 buy it on Bethesda / steam / epic, you get to play 1 account, want more, Buy More! Good for You bad for families!!
    The Xbox way, Buy the game (as the responsible parent / person), install the game on the computer. Now add your family, each gets Fallout 76 without buying it (good I like it), BUJT make up ANY Email, register that as a Family Member, do whatever the hell you want! Get banned, no problems, simply make a new family member! Now you have a Toxic Game!

    So, I can understand and Appreciate the ESO control there, but that’s making Crossplay database integration a nightmare and a mess, and given the Track record over the past few years, of simply getting it wrong, it’s going to take a long time!!! And probably will still be wrong!!

    I am for one intrigued as to how my Xbox account lvl 32 with NOTHING, is all of a sudden going to be onto my PC Account with a lot more, OR is my PC account all of a sudden going to be my Xbox Account? And Microsoft Xbox Support whining up the ladder at the ESO incompetence, they may be building more Guillotines right now!
    The Biggest Problem you NEED TO FIX, for older players, current players and New players, is an R&G system that works, and is fair, Right Now its anything But.
    I am old enough that I do not Believe CorpoSpeak, In the days of AI I do not believe anything I see or Here. I simply believe what I personally experience. And at this point in time from that perspective , this game is a wate of time effort and energy and only getting worse!

    So PAUSE! Get things stable and sorted, then move Forward from there. With your staff levels right now, the only way you can be the Studio that made Orsinium , is to cut the player base back to before then, and not have the Bugs pulling the game down… Do That and your going to suffer the Wrath of the Microsoft Directorate, who are going to see ESO as a loss maker, and the whole thing is Gone…

    Pray that Microsoft are not Trailing Corporate AI, the same way as Bethesda Trailed AI Support!!! We all know how that went!!

    But Best of Luck! Keep Trying and I will see you on the other side!
  • Pixiepumpkin
    Pixiepumpkin
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    freespirit wrote: »
    AScarlato wrote: »
    freespirit wrote: »
    Thank you for the update <3

    That must have been a hard letter to write, I mean honestly some of you guys(players), should be ashamed by your attitudes!!

    Contrary to your moral grandstanding, people can also share their concerns and they don't have to be ashamed for doing so. 2027 for the Warden refresh is disappointing, and we can give feedback on that. We don't have to pretend everything is fine or be happy with a bunch of side/second rate offerings for rest of the year compared to what we used to get.

    This community as a whole has funneled billions in revenue into this game and we all deserve better.


    It so isn't "moral grandstanding" it's consideration for a team that have again lost many, many good people!
    Except it IS moral grandstanding when you dimiss/belittle the customers (keep this in mind, we are first and foremost CUSTOMERS) who are giving feedback. Not everyone has the training to critique/give feedback the way a designer would give feedback. Good designers understand this and know how to dismiss "negativity" in a post and see the meat of the conversation.
    freespirit wrote: »
    Look back at the list of people who lost their jobs...... it wasn't just managers it was ground floor artists, coders, story tellers etc etc.

    It is entirely entirely unreasonable to still expect the promised cadence of releases to stay in place, when also taking into account the teams working on those things have lost many of their members.
    Except that we have been told ad nauseum that the studio is now the same size as the team was who made Wrothgar and Summerset. The benchmark has been set and not by the "negative" people (who I assert are not negative, but simply see things from a more realistic perspective).
    Why are we now getting a slow roll, pittance offering of content when the team is the "same size as orsinium/summerset"?
    freespirit wrote: »
    Everyone is moaning about the delayed Warden class refresh, I main Templar's, I have no issue with waiting a bit longer for their refresh.
    At this point that could be two years away, it won't stop me playing them just because they're weaker(in some peoples eyes) than other classes.
    1. Warden has been worked on for months, only a month and a half away from being released. That month and a half got pushed back to about 5-6 months out. It's not "moaning" (again, you dismiss the concerns of paying customers/clients), it's being rightfully upset because the maths are not mathing up. A refresh that close to release now takes an additional 6 months?!?!
    2. Templars are in a good state, or rather a better state than wardens. Templars have always been strong, not sorc strong at all times, but strong nonetheless, they don't need a refresh as dire as the Warden who has NEVER felt cohesive as a class.
    freespirit wrote: »
    The game has not got harder, every class is capable of doing most content, you just need to know how to play them, it's just the natural cycle of things, there have been so many op classes and also sets over the last 12yrs, werewolf and DK are nothing new.
    1. This has nothing to do witih anything.
    2. Actually (aKtuAlLy) the game has gotten harder. There are rewards now available but only to those who choose a harder world setting.
    3. Thirdly I'd like to see you take an ice warden into a vet mode trial and hold your own as a DPS spec. Pro-tip, it's not happening.
    freespirit wrote: »
    I currently have three subs, I have spent 1000's over the years BUT personally I think some posts in this thread could have been worded in a much friendlier way, that is my opinion it is not "moral grandstanding"
    My household had 3, all cancelled, but no one cares except the bookeepers at zenimax, which is exactly why its important than people DO exercise their concerns about the game and its direction. It makes no sense to keep paying for sub-par content and letting the company think they are on the right track.

    Secondly, your head voice automatically puts a "mean, negative brash" sounding voice to dissenting or concerned opinions by others. This is why you think customers are negative when they are simply voicing concerns.

    I'd like to suggest that in the future, you read "negative" commentary with a "level headed/rational" voice instead of the mean one and see how differently those posts come across.

    Lastly, not all customers have the time to write out a PR sounding statement regarding their personal conern with the game. Instead they come in, drop their point of view and move on. Their type may come across as brash, harsh, stern, mean or any other negative word you want to attach to it, but in most cases those associations are all incorrect.



    "a fool and his money are soon parted"- Defense of the Government of the Church of England c. 1587
  • JimFord047
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    I love the forums for trying to understand where everyone is coming from… But at Times (understandably) the focus is on how/why/where they play, and how it effects them and their friends / teams in gameplay, mostly PVP!

    Me I am not a HARDCORE player, keep saying it, level 3600 does not make you great, simply means you play a lot. I always have played the game to relax and have fun – that’s been going away for years now! Replaced by the Job that its become. Example I am avoiding going on right now, as I have 15 toons trying to get Favours for a Key… 3 hours of Grinding for an event that’s not out, and for a challenge pittance!

    I have 20 toons on 1 account and 15 on another, the 20-toon account was made up by creating role specific toons, or in some cases My hated Arcanist, it’s in the game I am going to have one, then not play it!

    The 15 Toon account 10 of those were not even my toons! I allowed family to use this account to find out if they liked the game, then I bought them a copy! I simply kept the toons and levelled them up.

    Point I am making here is that I am flexible, but now its all about HOW I HAVE TO PLAY, not how I want to play. And it has / is really putting me off playing… but I keep playing rather than finding another game, just in case it gets better!!!

    Since 1980 , my actual love of computers has been hardware, Networks and Communications (yes they are different things) , The software came along because it took engineers to get it running, and then engineers to fix what the programmers BROKE!

    ESO is the Only MMO that I have bought and stuck with… it was that good, and its always had a great helpful community, which counts a lot as you get on in years!

    But its going to hell in a handcart all for the chasing of the mighty dollar, We the community are the “Divine Wind” pilots, revered until we are not!
  • merevie
    merevie
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    Well, this is far better than the apocalypse it might have been so I'm really glad the Sky Is NOT Falling.

    100% back you guys in your efforts to create all this with a wing and a prayer. It's Pve. It's fine. I barely Pve so these fun little side things are nice little distractions.

    Just please no more Vengeance insanity.

    Take care guys -we do know what you're up against and appreciate you.

  • KalevaLaine
    KalevaLaine
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    @ZOS_Kevin

    Hint - the website shows still the old version of the yearly roadmap.

    https://www.elderscrollsonline.com/en-us/roadmap
    💜 シカバネ // PC EU (3600CP)

    Fianna Rolaine - Templar Heal & DD // Valie Finwe - Templar Heal & DD
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    Mireli Telendas - Dragonknight Heal // From-Deepest-Ashes - Warden Heal
    Taarie Finwe - Arcanist Heal & DD // Elenwen Finwe - Sorcerer Heal & DD
    Jora Strong-Heart - Dragonknight Tank // Gharol gra-Shargakh - Templar DD

    Dro'marash - Nightblade Roleplay Thief // Freir Ice-Fist - Warden Roleplay Sorcerer

    Rad Red Rubbish - Templar PVP DD (AD)

    My YouTube - https://www.youtube.com/@ShikabaneGaming
  • Yökarhu
    Yökarhu
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    It is good to have at least some form of reassurement, ESO is going to progress, not just maintain.
    It is ofc sad the most important changes, the reworks are pushed forward.

    I have said it many times, and I will continue saying, until I don't need to anymore: If you want this game to grow, get new ppl to join in, and _stay_. Ditch the crown crates. You buy a game and you still need to gamble your money to buy things you want? Basic crown store will get you your money, and ppl are happy and not scammed, when they get what they want directly.

    Also, the inventory managments is hell for new players. It is outright scammer mentality, to let ppl buy the premium version and then they notice, they still gotta pay 30 euros more to get a merchant to not drown in s*it. Or sub just for the craft bag. Bc the 80 euros they paid for the whole game wasn't enough. They didn't get the whole game they though. They didn't get access to their own darn bags. It is unethical and frankly, embarrassing who ever is in charge of this, thought it was fiiiiine.

    Make it fair, transparent and treat our money with respect. It is baffling anyone even needs to say this.
    “Fear leads to anger, anger leads to hate, hate leads to suffering.”
  • Destai
    Destai
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    peacenote wrote: »
    ZOS sometimes just can't win and some of the reactions here are a good example of this. For years.... YEARS... we have expressed frustration that partially finished solutions or new features with identified issues on PTS continue to go live despite feedback that things aren't done, need to wait, or should be fixed/changed before going live...

    ZOS is definitely in a no-win situation. To some degree, it's of their own making.

    I'm seeing more frustration over the communication than the actual decisions themselves. Especially around the Warden refresh. We were weeks away from it landing on PTS and now it's pushed out well into next year. People have asked for clarification repeatedly and ZOS has handled that in their traditional fashion.

    They need to appreciate that some people see them as a "problem child" given their history. And when they have missteps like that, it takes people back to the moments that embittered them over the years. I don't think people are likely to extend grace when they avoid important topics.
    peacenote wrote: »
    ZOS is essentially acknowledging that the new trial and class reworks are important and not ready, and so are pushing them out, and from that perspective it's an extremely refreshing change. The only thing worse than delaying these features would be releasing them half baked. So I honestly can't criticize this and in many ways, this dedication to quality is the best we could hope for after recent events. Not to mention the fact that if they released an extremely buggy trial, everyone would point to it as proof as to how the game is failing and the sky is falling. This means these are smart moves. Thoughtful moves. I appreciate that.

    It was wise to push it out. The issue is they're not addressing the elephants in the room surrounding the delays.

    The trial I can understand because it was under the content team, which sadly was hit quite hard during the layoffs. The Warden refresh, and the schedule of the broader refresh initiative, is more of the issue.

    Like I said, the Warden was weeks away from landing on PTS, so it's hard to see why it needs to be pushed out so far. And hey, it's a simple paragraph needed. That's it. They just have to explain that. The facts we have are painting a rather negative picture of their teams around that, so like, go out of your way to dispel that. They don't. And here we are.
    peacenote wrote: »
    I just want to make the point that 12 more small QoL improvements won't keep people here

    No, they won't.

    Some of the QoL is great - but it should've happened years ago. I'm not trying to be unreasonable, but they're acting on really, really old feedback. I'm glad they are, but more's needed now. It feels like more than they give, so I can see old timers going on hiatus or walking away entirely.

    The reality is the game's not doing well. And we all know that it needs money to grow - which is their stated commitment. But people are increasingly unlikely to give them money because of a content draught that's been worsening since Gold Road.

    For me, I was sticking around in hopes of the Warden refresh and some of the features this year. Most of what I was sticking around has been delayed or fell flat. It's unfortunate, but I'm not going to mercy-spend on this game.
    Edited by Destai on July 31, 2026 1:17PM
  • AzuraFan
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    Destai wrote: »
    Like I said, the Warden was weeks away from landing on PTS, so it's hard to see why it needs to be pushed out so far.

    It was scheduled to be on PTS, but there seemed to be something up before the layoffs. There was a stream the week before the layoffs to preview upcoming content, and the warden refresh wasn't mentioned at all. That suggests to me that they were perhaps having problems with the refresh even before the layoffs, and that it's possible the refresh was definitely going to be delayed, perhaps not into 2027, but delayed. My guess is that they didn't talk about it on the stream because they didn't want to say anything about the refresh until they knew how much it would be delayed, and that probably depended on who was going to be laid off.
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