Maintenance for the week of August 31:
• NA megaservers for maintenance – August 31, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – August 31, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – August 31, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• NA megaservers for maintenance – August 31, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – August 31, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – August 31, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
Waiting on an agent
lelundra2
Soul Shriven
How long is the approximate length of time that you would need to wait on an agent.
My ticket was answered and I responded back with the requested information and after my response back the ticket was then escalated and is now waiting on an agent again. I don’t want the ticket to disappear into the void. This issue is a serious issue and my guildies have said they have never heard of a house and all its contents to go missing, this happened to my just after my eso plus messed up and was then fixed.
My ticket was answered and I responded back with the requested information and after my response back the ticket was then escalated and is now waiting on an agent again. I don’t want the ticket to disappear into the void. This issue is a serious issue and my guildies have said they have never heard of a house and all its contents to go missing, this happened to my just after my eso plus messed up and was then fixed.
1
-
ZOS_CouchTatoadmin@lelundra2
Typical wait time is 24-72 hours. However, your ticket has been moved to a smaller, more specialized team, so wait times can vary more in these cases.2 -
ZOS_IcymodGreetings,
This thread has been moved to the General Help section, as it is better suited there.
The Elder Scrolls Online Team
0
