Maintenance for the week of July 27:
• [COMPLETE] NA megaservers for maintenance – July 27, 6:00AM EDT (10:00 UTC) - 11:00AM EDT (15:00 UTC)
• [COMPLETE] EU megaservers for maintenance – July 27, 10:00 UTC (6:00AM EDT) - 15:00 UTC (11:00AM EDT)
• [COMPLETE] NA megaservers for maintenance – July 27, 6:00AM EDT (10:00 UTC) - 11:00AM EDT (15:00 UTC)
• [COMPLETE] EU megaservers for maintenance – July 27, 10:00 UTC (6:00AM EDT) - 15:00 UTC (11:00AM EDT)
Gifting Ticket Not Showing Up
PsithuricTimbre
Soul Shriven
I submitted a ticket (260207-002265) to request access for Crown Store Gifting on my account. After it had been submitted, I went to check the status and I could not find the ticket on the "My Support" page. Thinking I made a mistake and did not actually submit it I put in a second ticket (260207-003688), but it was shortly closed as a duplicate.
I am fine waiting for the review process; however, I would like to be able to see the ticket and respond to messages that might come in for the approval. Does anyone have any ideas on how I can access that ticket now? I am attaching screenshots as well. The error 404 occurred when I tried to use my history to go back to the ticket status page.
Thanks in advance!
Edited by PsithuricTimbre on February 9, 2026 1:44AM I am fine waiting for the review process; however, I would like to be able to see the ticket and respond to messages that might come in for the approval. Does anyone have any ideas on how I can access that ticket now? I am attaching screenshots as well. The error 404 occurred when I tried to use my history to go back to the ticket status page.
Thanks in advance!
0
