Maintenance for the week of August 31:
• NA megaservers for maintenance – August 31, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – August 31, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – August 31, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• NA megaservers for maintenance – August 31, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – August 31, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – August 31, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
ESO+ Has stopped functioning
ganzaeso
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@ZOS_Kevin
Something may have went wrong with the account and system maintenance. ESO+ has stopped functioning on one of my accounts that auto renews around the 20th of every month. I see a pending charge on my bank account, but ESO+ has stopped functioning. I have never seen it do this before.
Edited by ZOS_Icy on February 21, 2025 11:34AM Something may have went wrong with the account and system maintenance. ESO+ has stopped functioning on one of my accounts that auto renews around the 20th of every month. I see a pending charge on my bank account, but ESO+ has stopped functioning. I have never seen it do this before.
(Math before coffee, except after 3, is not for me)
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MedicInTheWild✭✭✭Who would of thought the getting the money part would have worked and the services you bought wouldn't have......0 -
ZOS_IcymodGreetings,
This thread has been moved to the General Help section, as it is better suited there.
Thank you for your understanding.
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alternatelder✭✭✭✭✭
✭✭Something is definitely wrong. I bought a yearly sub last year, it should expire on March 26th, but it seems to have ended over a month early.
Edit: I signed back on within about 20 minutes and my sub was working again. Either way, this needs looking into.Edited by alternatelder on February 21, 2025 7:18PM0 -
ganzaeso✭✭✭✭✭@ZOS_Phoenix
Well it just happened to another one of my accounts that was to renew today and I updated the payment method ahead of this renewal, which should have prevented it.
I am beginning to believe there is a problem that was created in the auto renewal service.
many more are likely to start coming to the forums complaining about this soon.(Math before coffee, except after 3, is not for me)0
