Maintenance for the week of December 22:
• NA megaservers for maintenance – December 22, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• EU megaservers for maintenance – December 22, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• NA megaservers for maintenance – December 22, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• EU megaservers for maintenance – December 22, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
Bag of veteran glory bugged
robertlabrie
✭✭✭
The bag wasn't greyed out at the impresario so I bought one (I thought I was 100% caught up). Opened the bag and got nothing. IIRC it's supposed to be unavailable if you're caught up? Anyone else experience the same? Can I have my 4 event tix back?
2
-
Qethsegol✭✭✭Experienced the same. I bought two, one had an item, one was empty. I still need a few items, so there should have been one in there. I wrote customer support and hope I'll get the tickets back.1 -
ZOS_KevinCommunity ManagerThanks for the heads up. We have escalated Bag of Veteran Glory potential issue to the team for investigation.Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter5 -
Yes, I experienced the same. I bought one, opened the bag and nothing happened. So I bought another thinking maybe it was a visual glitch and maybe my tickets weren't deducted (I didn't remember how many I had). The second time it worked and it gave me an item I didn't have. So I bought a third one and it glitched again. I saw the bag in the inventory after purchase, but when I double-clicked it, it disappeared, leaving me with no items. I also have raised a ticket and hope to get a refund on the tickets.
P.S - I went ahead and did it a third time just to confirm (right after I raised the ticket) and it happened again. So that's 6 tickets I'll be requesting back please.Edited by silentseashore on February 20, 2025 4:12PM0 -
ZOS_KevinCommunity ManagerPlease make sure you place tickets with customer service to request any used event tickets back while we work to resolve this.Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter1
-
I just opened the ticket in the Bug-Section. The Mail I received said, that I won't get any further response
Ticket Number is 250220-002118
@ZOS_Kevin: Can you please look into it?
I lost 4 Event-Tickets because of this bug.
Thank you!1 -
Chelos✭✭✭✭✭Same Issue on EU Server, my ticket number is: 250220-001679- Ich bin nicht merkwürdig ich bin eine limitierte Auflage!
- ███████
- I'm not weird I'm limited edition!
0 -
gabbo1928✭✭✭I had the same thing happen. Spent 12 tickets, got 5 items, and the 6th Bag just vanished and didn't give me anything.
Ticket# 250220-0026940 -
fizl101✭✭✭✭✭
✭✭Kiezpirat666 wrote: »I just opened the ticket in the Bug-Section. The Mail I received said, that I won't get any further response
Ticket Number is 250220-002118
@ZOS_Kevin: Can you please look into it?
I lost 4 Event-Tickets because of this bug.
Thank you!
Raise a support ticket not a bug ticket (from the website) bug tickets are just feedbackSoupy twist0 -
ZOS_KevinCommunity Manager@Kiezpirat666 As @fizl101 mentioned, make sure it is a support ticket. We have this bugged and working on a fix now.Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter0
-
ZOS_KevinCommunity ManagerHi folks! Update here. We just finished a hot fix and Bag of Veteran Glory are now working properly. Thank you for reporting this.Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter5