Very odd disappearing Grandmaster blacksmithing station

Sintao · November 17

Encouraging update #2 (final for now)

I had what I think was an awesome reply to my ticket, reference 241112-002329. Here's what they said and I follow that with a suggestion that may be useful for some.

Greetings!
Thank you for that detailed information! I have sent this information to the development team in hopes that it helps them reproduce the issue and come up with a fix. Please feel free to keep an eye out for future patch notes and updates!
In the meantime, I have sent you a replacement Grand Master Blacksmithing Station via in game mail. You should see it when you next log in!
We sincerely appreciate you bringing this issue to our attention and thank you for your cooperation in gathering more information.
If you have any further questions or concerns in the meantime, please let us know and we would be happy to assist you!
Thank you, (etc)

In my opening post to the ticket I asked for a replacement Grand Master Blacksmithing Station. Why? I am glad you asked. I had added one set only to my existing station (and then it started becoming invisible), and given what we know, if I place this new station and do not add any sets then it will remain visible.

This approach may be useful for some of you.

To remind you all: it is strongly believed that this bug only manifests for Grand Master Blacksmithing Station that have had at least one set added to it, but are not yet fully maxed out (80/80 or whatever).

kyle.wilson · November 17

It only seems to happen for certain characters for the one in my house.
My main DK has it disappear quite frequently, but swapping to a different char on the same account it is visible.

Sintao · November 17

SaintJohnHM wrote: »

We just went through all the work of putting our grand master crafting stations together, and our blacksmithing station is weirdly partially transparent.

Does your Grand Master Blacksmithing Station have all available sets added? How many sets are added?

SaintJohnHM · November 18

Sintao wrote: »

SaintJohnHM wrote: »

We just went through all the work of putting our grand master crafting stations together, and our blacksmithing station is weirdly partially transparent.

Does your Grand Master Blacksmithing Station have all available sets added? How many sets are added?

Only three sets added to it so far.

Necrotech_Master · November 18

kyle.wilson wrote: »

It only seems to happen for certain characters for the one in my house.
My main DK has it disappear quite frequently, but swapping to a different char on the same account it is visible.

ive noticed it seems to more frequently be invisible, or partially invisible when you logout inside the house and log back in later inside the house

if i logout anywhere else and then port to the house, the station is fine

Sintao · November 18

Another update.

I have updated the ticket and asked support to also send this to the Development Team.

I placed the new Grand Master Blacksmithing Station (no sets added) and kept the old Grand Master Blacksmithing Station (1 set added). And now I have one invisible (Grand Master Blacksmithing Station with one set added) and one that is visible (Grand Master Blacksmithing Station with no sets added).

This I believe proves incontrovertibly that the bug rests solely with the item, not with anything we, the player, can change.

My ticket reference is 241112-002329. Support have been great but also pinging @ZOS_Kevin as he has previously commented in this thread.

BergisMacBride · November 19

Sintao wrote: »

To remind you all: it is strongly believed that this bug only manifests for Grand Master Blacksmithing Station that have had at least one set added to it, but are not yet fully maxed out (80/80 or whatever).

Not true. My problem has only been with my full GM Clothing station. My blacksmithing station is always visible. This is something with the GM stations in general, not just the BS one.

Sintao · November 19

BergisMacBride wrote: »

Sintao wrote: »

To remind you all: it is strongly believed that this bug only manifests for Grand Master Blacksmithing Station that have had at least one set added to it, but are not yet fully maxed out (80/80 or whatever).

Not true. My problem has only been with my full GM Clothing station. My blacksmithing station is always visible. This is something with the GM stations in general, not just the BS one.

I agree this is happening for you of course. However! I am thinking it may not be happening for many others and it may not be due to this specific bug.

The reason I think that is because in the images above, all the stations are Grand Master stations with one set added (apart from the new one with no sets added), and at no time has any station except the Grand Master Blacksmithing Station shown this bug. (Hence the name of this thread.)

It could be an idea to start a new thread and begin a new ticket regarding this issue for your situation.

BergisMacBride · November 20

Sintao wrote: »

I agree this is happening for you of course. However! I am thinking it may not be happening for many others and it may not be due to this specific bug.

The reason I think that is because in the images above, all the stations are Grand Master stations with one set added (apart from the new one with no sets added), and at no time has any station except the Grand Master Blacksmithing Station shown this bug. (Hence the name of this thread.)

It could be an idea to start a new thread and begin a new ticket regarding this issue for your situation.

You might be right, although it stands to reason whatever bug is causing the BS station to bug out and disappear is the same one affecting my Clothing station, for whatever reason. I’ll probably wait until they fix (if they can) this bug and see if it fixes my station. Might file a ticket, but probably won’t post another thread since it will probably be locked by the forum admins and I’ll be pointed to this thread.

I almost have enough writ vouchers to purchase all the stations again as well as the GM ones so maybe I’ll outfit another set and do some more tests.

Sintao · November 20

@BergisMacBride:

You might be right, although it stands to reason whatever bug is causing the BS station to bug out and disappear is the same one affecting my Clothing station, for whatever reason.

Fair enough! It might be a complex weave! (pun intended, sorry)

However, when thinking, here's a little more information that may help decide your vanishing Clothing station is the same as this bug:
• Two guilds I am in have access to two different houses, both with fully stocked Grand Master stations of all types. No player (and that's more than 400 I believe) has ever reported any of them vanishing like this.
• Recently we've asked folks to keep an eye out, and same result.

That leads me to think that your bug may not be exactly the bug of this thread.

(And how cool would it be if they named bugs after the player who best reports them or gets them over the line to the Dev Team!)

BergisMacBride · November 20

Sintao wrote: »

@BergisMacBride:

You might be right, although it stands to reason whatever bug is causing the BS station to bug out and disappear is the same one affecting my Clothing station, for whatever reason.

Fair enough! It might be a complex weave! (pun intended, sorry)

However, when thinking, here's a little more information that may help decide your vanishing Clothing station is the same as this bug:
• Two guilds I am in have access to two different houses, both with fully stocked Grand Master stations of all types. No player (and that's more than 400 I believe) has ever reported any of them vanishing like this.
• Recently we've asked folks to keep an eye out, and same result.

That leads me to think that your bug may not be exactly the bug of this thread.

(And how cool would it be if they named bugs after the player who best reports them or gets them over the line to the Dev Team!)

There's been so much silence from ZOS on this thread since @ZOS_Kevin replied several months back, I worry this might be the housing version of the "stuck in combat" bug, one for which they never find a fix.

katanagirl1 · November 21

I wonder if this bug might somehow be related to the issue with lighting in homes that has occurred int the past. I also often see it where the blue flame at wayshrines and the Daedric portal to Cheesemonger Hollow are invisible in the game, quite frequently in fact. The game just struggles to render all of the glowing objects we have nowadays.

The clothing station in particular has these sheets of paper on it, but they are glowing. Personally, I don’t understand why they would be and do not like the look. The whole set of stations has quite a few glowing pieces. I wonder if turning off the glow of the pages on the clothing station would help. My guess is most players group them together closely in the same spot of their houses and that causes the problem, but of course you would want to do so

Playnice · December 1

Has this bug been fixed yet?

BergisMacBride · December 2

Playnice wrote: »

Has this bug been fixed yet?

No, and aside from @ZOS_Kevin 's response earlier this year on March 20, there has been no update from the team on this issue.

sshogrin · December 20

ZOS_Kevin wrote: »

Hi all, thanks for reporting this issue with the disappearing grandmaster blacksmith stations. We have a bug in for this and are investigating solutions.

This also happens with clothing stations, only with the clothing station nothing from it appears.