One of the bonus loot after excavating does not register

Dubhliam
Dubhliam
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I can only guess this has something to do with new furnishing plans introduced into Excavation rewards, but I've had several purple quality excavations that didn't register 3 bonus rewards.
I only get two bonus rewards, even if I found all 3 with time remaining.
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  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Thanks for reporting his @Dubhliam. If you have any additional details, please let us know. We'll investigate this.
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
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  • theskymoves
    theskymoves
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    I'm also seeing this (successfully excavating three bonus items, but only two register).

    Here is a screen grab of one such instance:
    1ndcc1zmbouj.png

    You can see all three bonus loot items were found, but that just two are awarded.
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Thank you both. We have identified the issue and have a fix that we'll roll out in an upcoming incremental patch.
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
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  • Sordidfairytale
    Sordidfairytale
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    Thank you both. We have identified the issue and have a fix that we'll roll out in an upcoming incremental patch.

    You've identified the bug, should we submit a ticket for the items or will you retroactively reward the item that wasn't gained? If not, should we hold off on excavating leads until the patch? If so are you going to extend the time for leads?

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  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    You've identified the bug, should we submit a ticket for the items or will you retroactively reward the item that wasn't gained? If not, should we hold off on excavating leads until the patch? If so are you going to extend the time for leads?

    These are great questions, and we've checked in with a few teams today to get answers.

    Unfortunately, due to the nature of this bug we don't have the ability to retroactively grant the bonus rewards, which are those extra sellable items in your screenshot. After the fix is live, the excavation loot roll will properly give you those bonus rewards again.

    You can hold off on Excavating Leads until we get the fix in, if those extra sellable items are really important to you. In talking to the team, though, they did say that this bug will not occur on every Excavation, and that it also won't happen in West Weald, Gold Coast, or Blackwood at all - those zones should be fine even before we fix the bug.

    Lastly, there aren't any extensions for lead timers either unfortunately.
    Edited by ZOS_JessicaFolsom on October 30, 2024 11:15PM
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
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