Good day,

I recently got back into the game after a hiatus after 2021. I realized while playing that gifting was locked, so I tried to request access to gifting. I was denied, I appealed the decision, and I was denied again. I then wanted to know exactly what the requirements for unlocking gifting were. I contacted support again using the gifting request, and when I asked for the requirements, I simply received an automated response that "My request will not be granted." It was exactly the same as the first one. I would like to know the exact requirements for unlocking gifting. The support FAQ says "Eligibility is determined by an evolving list of factors including but not limited to the account being at least 180 days past its first login and previous engagement with in-game features." I find that rather vague, and I would like to know the current acceptance standards. My Ticket number is 240822-012220.

Thank you very much.