Mail changes

SilverBride · May 6

Hoarding isn't keeping trash. It's keeping items that aren't being used and not getting rid of anything, and it's been prevalent in every MMO I've ever played. All these items have to be accounted for and they do affect server performance.

I do things all the time and I gather a lot of items as I'm playing, but I clear out my bag by deconstructing and selling things of value on a trader, and selling the rest to a merchant every day before I log off. I also do my surveys and maps the same day I get them, rather than letting them build up. That is how I keep my inventory under control.

TaSheen · May 6

You do you. The rest of us aren't necessarily so.... um.... rigid.

SilverBride · May 6

I'm organized.

twev · May 6

SilverBride wrote: »

I'm organized.

A lot of other players are organized too.
They just organize more stuff.
You having less stuff doesn't make you more organized.
It just means you neatly have less stuff.

We all know 'you can't keep everything'.
I think it's rare though common among newer players that try to keep a lot more stuff, especially if its some of the first stuff they get, but more likely they don't yet know what is or will be important in future.
Then there are a lot of midrange players who know something will be needed later, and how difficult it may be to find when they need.

FOMO is a real thing.
MMOs generate FOMO.
In some/many cases they encourage it.

A lot of people aren't by nature immune to FOMO.

SilverBride · May 6

The whole point is that there are players that use the mail for storage and I wonder if that is one reason why this change is being made.

twev · May 6

SilverBride wrote: »

The whole point is that there are players that use the mail for storage and I wonder if that is one reason why this change is being made.

I would think that it would have to be a large percentage of players doing it for ZOX to make a radical change to every player's ability to mail something and ask for it to be returned so they can deal with it an hour (for example) later after they have the ability to leave a dungeon without leaving a lot of loot behind.

This is a lot of wroth and ire ZOX is stirring up in the player base, by making a radical change to potentially every players QOL.

I agree it's a very limited example, but what might be next?
Halving the current size of player's email box to save DB space?
Deactivating bounced email?
Putting a tax on bounced emails, or maybe taxing any items in an email that are returned to the originating player to discourage players sending items for another player to see?
Those actions could be justified as ways to curb 'storage' in email.
That would include player 1 sending 6 motifs to player 2 to see if player 2 needs any of them.
I'm sure there are many other examples we could game that might fall under the 'misuse of email' umbrella.

FluffyBird · May 6

SilverBride wrote: »

The whole point is that there are players that use the mail for storage and I wonder if that is one reason why this change is being made.

ZOS used to throw in a ton of new loot four times a year, game has so many stuff that you have to sub, have a house for storing furniture, have all storage chests, and and have a couple of mules if you don't want to play Inventory Management Online for the half of your playtime unless you restrict yourself to only a couple activities and throw everything else. The game does not have enough storage space. Period.

Don't paint it as players' fault.

SilverBride · May 6

FluffyBird wrote: »

...game has so many stuff that you have to sub, have a house for storing furniture, have all storage chests, and and have a couple of mules if you don't want to play Inventory Management Online for the half of your playtime unless you restrict yourself to only a couple activities and throw everything else.

This is not the case for everyone. I take part in everything in game except veteran trials so I do accumulate things as I play. I also sub and have all the housing chests but they are not even half filled, nor is my bank. I do not have any storage houses or mules.

I spend very little time in inventory management, which consists of clearing my pack at the end of the day and putting things of value up for sale on our trader, deconstructing the low value gear and selling the junk to a merchant.

This is how I play, which I realize is different than how others may play, but inventory management is not a universal problem.

LaintalAy · May 6

edited

h9dlb · May 7

SilverBride wrote: »

Hoarding isn't keeping trash. It's keeping items that aren't being used and not getting rid of anything, and it's been prevalent in every MMO I've ever played. All these items have to be accounted for and they do affect server performance.

I do things all the time and I gather a lot of items as I'm playing, but I clear out my bag by deconstructing and selling things of value on a trader, and selling the rest to a merchant every day before I log off. I also do my surveys and maps the same day I get them, rather than letting them build up. That is how I keep my inventory under control.

They aren't real items pal, they're just 1's and 0's on a hard drive somewhere

SilverBride · May 7

h9dlb wrote: »

SilverBride wrote: »

Hoarding isn't keeping trash. It's keeping items that aren't being used and not getting rid of anything, and it's been prevalent in every MMO I've ever played. All these items have to be accounted for and they do affect server performance.

I do things all the time and I gather a lot of items as I'm playing, but I clear out my bag by deconstructing and selling things of value on a trader, and selling the rest to a merchant every day before I log off. I also do my surveys and maps the same day I get them, rather than letting them build up. That is how I keep my inventory under control.

They aren't real items pal, they're just 1's and 0's on a hard drive somewhere

Then there is no need for me to keep them.

JemadarofCaerSalis · May 7

Ilumia wrote: »

SilverBride wrote: »

People usually only go away for vacation once a year. Just prepare for this by clearing all mail and removing any items already up for sale until back home.

Just because that's the only example you can imagine, it doesn't mean that anyone else might not have a different life where this change presents problems. That's what this thread is about, and people have given plenty of examples and make complaints about a system that's getting a QoL deterioration/worsening.

I would see this affecting people who *don't* know they are going to be gone for long. IE people who might have to go to the hospital, have unexpected power outages (where I live we are moving into tornado season, which can affect power, thankfully not for that long though), etc...

Those people wouldn't have the foreknowledge of being gone long enough and wouldn't be able to clear out their mails/guild stores before they have to go.

I would agree that people who go on vacation could have the foresight to do this, but if someone doesn't know that something will happen that will prevent them from logging in (someone mentioned above, ESO just had an event where people couldn't log in for 11 days?), they can't prepare for it.

Ilumia · May 7

This is going in circles.
It seems to me that there are a few people who just can't allow the critique given on this unfair change. They are making an extreme effort to tell the people they disagree with, that they're the problem, and they defend zos making changes to a system, that undeniably makes it worse.
The lack of understanding for how others see the issue is irrelevant to them or they don't care or can't comprehend.
Saying "I don't have this issue, and engage with the system in x way, so don't mind this change or even welcome it, but I see how your playstyle is affected and that's a bummer for you" instead of the constant tone of "you're playing in a dumb way, cause I don't have the problem" might make the debating better as the current level is almost to the point of trolling or just wilfully missing other people's point.

I am not saying everyone has to agree, just make space for understanding someone elses point of view once in a while without thinking they're idiots.

h9dlb · May 7

Zos needs to compromise at 21 days

AnduinTryggva · May 7

SilverBride wrote: »

h9dlb wrote: »

SilverBride wrote: »

Hoarding isn't keeping trash. It's keeping items that aren't being used and not getting rid of anything, and it's been prevalent in every MMO I've ever played. All these items have to be accounted for and they do affect server performance.

I do things all the time and I gather a lot of items as I'm playing, but I clear out my bag by deconstructing and selling things of value on a trader, and selling the rest to a merchant every day before I log off. I also do my surveys and maps the same day I get them, rather than letting them build up. That is how I keep my inventory under control.

They aren't real items pal, they're just 1's and 0's on a hard drive somewhere

Then there is no need for me to keep them.

Can we please come back to the original topic please (Both of you with all respect)?

I do think that storing stuff in the mail system because running out of space is a workaround for some to increase their storage space for whatever reasons they have. I also believe that even if ZOS would increase inventory space either on the pocket or bank side people would still use the mail system to extent their storage space. Hence why ZOS decided to enforce emptying mails. I can fully understand this move as storage space will never ever be enough for some players or maybe even most players. It is irrelevant for whatever reason they do it. If it can be done it will be done.

What we should discuss instead I think is are there other ways that don't have unwanted and undesireable and really damaging side effects on players - even those who do not use the mail system to extent their storage space.

From my point of view the most critical and impacting side effect on many levels is the reduction of mail storage for sales and sale returns. This will lead to the loss of unique elements for a player and reduce trade guild revenues with all the associated difficulties. The decision to reduce the listing time to 14 days instead of 30 days sold to us as a means of mitigation of the mail storage time reduction for trade mails is in fact worsening the situation.

Jaraal · May 7

AnduinTryggva wrote: »

I do think that storing stuff in the mail system because running out of space is a workaround for some to increase their storage space for whatever reasons they have. I also believe that even if ZOS would increase inventory space either on the pocket or bank side people would still use the mail system to extent their storage space. Hence why ZOS decided to enforce emptying mails.

Are you saying that people will stop using the mail as storage because ZOS is cutting the timers in half?

Interesting theory. Can you elaborate?

TaSheen · May 7

You know what the worst thing is going to be? All those players who don't read patch notes or come to the forum.... who are going to lose a LOT of stuff - because they don't know....

ZOS, you NEED to post this change on a banner in game, on Reddit, on the News portion of the website and anywhere else that seems logical to get to the most players.

wolfie1.0. · May 7

SilverBride wrote: »

The whole point is that there are players that use the mail for storage and I wonder if that is one reason why this change is being made.

It's probably a reason but not the only one. Being able to move accounts over to cold storage faster is likely another.

wolfie1.0. · May 7

TaSheen wrote: »

You know what the worst thing is going to be? All those players who don't read patch notes or come to the forum.... who are going to lose a LOT of stuff - because they don't know....

ZOS, you NEED to post this change on a banner in game, on Reddit, on the News portion of the website and anywhere else that seems logical to get to the most players.

I posted as much on the pts post.

linlilia · August 11

@ZOS_Kevin

We talked at the ESO meetup at Quakecon (@dgemhe) and I had said that I had put in a ticket a while ago about having trouble receiving mail due to having 1 map in a lot of 6 in my possession and not being able to loot the other maps because the 1 map is locking up the mail. This only started occurring since Gold Road and is causing some mail inventory control issues.

Thank you for your time here and at Quakecon.

GLP323b14_ESO · August 11

Also chiming in that this 7 day limit is terrible.

Particularly when people could be gone for a week or two.

They need to figure out a better solution.

LaintalAy · August 12

edited