Waiting on agent since 29 May

DragonFodder65 · June 14

Hi,

Been waiting for a response for over 2 weeks to get gifting unlocked, no bans, meet criteria…just…why so long to get a response? Tick number 240529-000707-Gifting.

Would be nice for someone to get back with a response please.

Cheers,

Glen

ZOS_Bill · June 14

@DragonFodder65

Please check your forum inbox for an update regarding your ticket.

Tasty_Onions · June 18

I have been waiting since the 31st for the same reason.

ZOS_Bill · June 18

@Tasty_Onions

Do you have a support ticket number we can check on?

Tasty_Onions · June 18

You will have to purrdon my cat. He meowntioned some things in it.

240531-007464

Tasty_Onions · June 19

We are still waiting, since the 31st of May.

ZOS_Bill · June 19

@Tasty_Onions

Thanks for your ticket number. Please check your forum inbox regarding your ticket.

MVZO · June 20

I've also been waiting for a bit now

240609-004746

ZOS_Phoenix · June 20

@MVZO

Thank you for providing your ticket number as well! I have sent a private message regarding your ticket.

MVZO · June 20

@ZOS_Phoenix

Sweet!
Thanks for the fast response!

Tasty_Onions · July 4

Hello, I have still received no update on the status of this ticket.

Edit on the 5th of July, I did finally receive a response from the support team. Thank you for the help. @ZOS_Bill @ZOS_Phoenix ya'll are truly appreciated. I do think the people responsible for ticket times need help/ attention. I know you guys /gals do your best.

ZOS_Bill · July 5

@Tasty_Onions

Great! Thanks for keeping us updated that you've gotten a respond back today.