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• [IN PROGRESS] PC/Mac: NA and EU megaservers for patch maintenance – November 10, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
· Xbox: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· PlayStation®: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Jubilee mount missing ps5
fizl101
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With the gold road update my jubilee achievement has been reset to zero
Bug report ID in pic
Edited by fizl101 on June 18, 2024 10:01AM Bug report ID in pic
Soupy twist
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ZOS_JessicaFolsomCommunity ManagerThanks, @fizl101 - we have one more report of this and are looking into it. Just as an FYI, I see you submitted the issue as feedback. We'd suggest you submit this as a support ticket if you'd like a response to something. We'll follow up here as we have more information on this.1 -
ZOS_JessicaFolsomCommunity ManagerAs an update for anyone checking in on this thread, we do have at least one report of this on Xbox as well, so it's not just PlayStation. Active investigation is ongoing.0
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SeaWoodStage✭✭✭Just to add mine - my Jubilee Confetti Conveyor achievement has also been reset to zero, and my Jubilee Steed removed from my Mounts Collection.
I'm on Xbox EU.1 -
ZOS_JessicaFolsomCommunity ManagerSeaWoodStage wrote: »Just to add mine - my Jubilee Confetti Conveyor achievement has also been reset to zero, and my Jubilee Steed removed from my Mounts Collection.
I'm on Xbox EU.
Thank you, @SeaWoodStage!
If anyone notices other achievements missing that you had before today's update, please let us know? We are still investigating.0 -
ZOS_JessicaFolsomCommunity ManagerIf you are experiencing this issue, may we get your PSN ID or Xbox Gamer Tag associated with the affected account, to aid with our ongoing investigation? Thank you!0
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SeaWoodStage✭✭✭Hi Jessica,
As far as I can tell none of my other in-game achievements have been affected, just the Jubilee Confetti one. My Xbox Gamertag is also SeaWoodStage.
Thank you
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SerafinaWaterstar✭✭✭✭✭
✭✭PS5
Jubilee Confetti to 0 & mount removed.
Psn - Hallothiel
And on alt account - Serafina500 -
msetten✭✭✭✭✭Here a list of others from my guild who are now missing the mount: shoroe4, thatnewcatsmell, LadyJulena, Beccy_Attacky, geekgrrrl
Two other members who didn't have the mount but had some of the achievement count for the mount reset: JayTeah and Agaroth19840 -
ZOS_JessicaFolsomCommunity ManagerHere a list of others from my guild who are now missing the mount: shoroe4, thatnewcatsmell, LadyJulena, Beccy_Attacky, geekgrrrl
Two other members who didn't have the mount but had some of the achievement count for the mount reset: JayTeah and Agaroth1984
Thanks! What platform, please?0 -
Josh3133✭✭Same for me on Xbox NA. The achievement is at 0/25 and mount is gone. GT same as username.0
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GormghlasSoul ShrivenPS5, PSN Gormghlas
Also been reset to 0/25 on jubilee confetti achievement and the mount is gone from my collections.0 -
erdYrrson✭✭✭Same here, Xbox EU, erd9956
Thanks for looking into it.
Edit: added serverEdited by erdYrrson on June 18, 2024 11:15AM0 -
Trevelyan_1998Soul ShrivenPS5 EU PSN Trevelyan_1998
Jubilee Confetti Conveyor achievement reset to 0 and mount taken away from my collections.Edited by Trevelyan_1998 on June 18, 2024 11:16AM0 -
msetten✭✭✭✭✭ZOS_JessicaFolsom wrote: »Here a list of others from my guild who are now missing the mount: shoroe4, thatnewcatsmell, LadyJulena, Beccy_Attacky, geekgrrrl
Two other members who didn't have the mount but had some of the achievement count for the mount reset: JayTeah and Agaroth1984
Thanks! What platform, please?
All Playstation EU
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Tiath✭✭✭Same issue.
"Jubilee Confetti Conveyor" Jubilee Confetti Pack progress has reset to 0/25
PS5 EU. PSN: TenzarianEdited by Tiath on June 18, 2024 11:38AMPlayStation EU / PC EU0 -
fizl101✭✭✭✭✭
✭✭Just to say my tag on PS5 is Fizl rather than fizl101, my forum account is my old beta account Soupy twist0 -
Sergen✭PSN ID: Sergen-The-Boss I have also lost my Jubilee Steed mount achievement and the mount from the collections after the update on PlayStation EU.Edited by Sergen on June 18, 2024 12:02PM0
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ZOS_JessicaFolsomCommunity ManagerHey all, while we are still investigating this, we want you to know that we will ensure any players missing this mount/achievement today after previously earning it will get it back. We'll continue to follow-up as we have more information to share.2
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lillybit✭✭✭✭✭
✭I'm missing mine too, mount is gone and the achievement reset to zero. I play on PS5PS4 EU0 -
DirtyDeeds765✭✭✭✭After downloading update 42, on PS NA, I am also missing my Jubilee Steed Mount and the associated achievement.
I have submitted an in-game bug report.
My PSN is DirtyDeeds765
@DirtyDeeds7650 -
LunaFlora✭✭✭✭✭
✭✭✭✭✭my Jubilee Steed and the achievement on ps5 have also vanished.
my psn is LunaLolaBlossommiaow! i'm Luna ( she/her ).
🌸*throws cherry blossom on you*🌸
"Eagles advance, traveler! And may the Green watch and keep you."
🦬🦌🐰
PlayStation and PC EU.
LunaLolaBlossom on psn.
LunaFloraBlossom on pc.0