Maintenance for the week of November 25:
• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

Ticket # 240502-004785

Lillisia
Lillisia
✭✭✭
Created the Ticket on May 2nd.
I sent a bunch of screenshots of different things that I knew would probably be needed as proof of my issue, when I first created the Ticket.
Including, what ended up being requested of me to send in yet again on May 9th when a Support Representative finally responded to my ticket.
Which I happily supplied once again within 20 minutes of the contact from the Support Representative.
And I supplied it once again yesterday via Replying to the May 9th Email from Support.

This should have been resolved by now with as many times as I have already supplied the information requested of me.
What gives?
Did they close the ticket (since all it shows is "Waiting on Agent")?
Is it still open and they are working on it?

@ZOS_Bill @Zos_Frank Can you check into this please?
Edited by Lillisia on May 15, 2024 5:23AM
PC NA. Despite my forum account saying I am new to ESO, I am not. I have been playing since 2015.
Have a good day everyone. Practice smiling and showing others love. It will go a long ways.
  • Lillisia
    Lillisia
    ✭✭✭
    Opps post.
    Didn't realize I could Edit the 1st post via the Post Title.
    My Bad :(
    Edited by Lillisia on May 15, 2024 5:24AM
    PC NA. Despite my forum account saying I am new to ESO, I am not. I have been playing since 2015.
    Have a good day everyone. Practice smiling and showing others love. It will go a long ways.
  • ZOS_Bill
    ZOS_Bill
    admin
    @Lillisia

    Please check your forum inbox for an update on the ticket.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
Sign In or Register to comment.