Maintenance for the week of December 23:
· [COMPLETE] NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
· [COMPLETE] EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)
· [COMPLETE] NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
· [COMPLETE] EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)
Ticket # 240502-004785
Lillisia
✭✭✭
Created the Ticket on May 2nd.
I sent a bunch of screenshots of different things that I knew would probably be needed as proof of my issue, when I first created the Ticket.
Including, what ended up being requested of me to send in yet again on May 9th when a Support Representative finally responded to my ticket.
Which I happily supplied once again within 20 minutes of the contact from the Support Representative.
And I supplied it once again yesterday via Replying to the May 9th Email from Support.
This should have been resolved by now with as many times as I have already supplied the information requested of me.
What gives?
Did they close the ticket (since all it shows is "Waiting on Agent")?
Is it still open and they are working on it?
@ZOS_Bill @Zos_Frank Can you check into this please?
Edited by Lillisia on May 15, 2024 5:23AM I sent a bunch of screenshots of different things that I knew would probably be needed as proof of my issue, when I first created the Ticket.
Including, what ended up being requested of me to send in yet again on May 9th when a Support Representative finally responded to my ticket.
Which I happily supplied once again within 20 minutes of the contact from the Support Representative.
And I supplied it once again yesterday via Replying to the May 9th Email from Support.
This should have been resolved by now with as many times as I have already supplied the information requested of me.
What gives?
Did they close the ticket (since all it shows is "Waiting on Agent")?
Is it still open and they are working on it?
@ZOS_Bill @Zos_Frank Can you check into this please?
PC NA. Despite my forum account saying I am new to ESO, I am not. I have been playing since 2015.
Have a good day everyone. Practice smiling and showing others love. It will go a long ways.
Have a good day everyone. Practice smiling and showing others love. It will go a long ways.
0
-
Lillisia✭✭✭Opps post.
Didn't realize I could Edit the 1st post via the Post Title.
My Bad
Edited by Lillisia on May 15, 2024 5:24AMPC NA. Despite my forum account saying I am new to ESO, I am not. I have been playing since 2015.
Have a good day everyone. Practice smiling and showing others love. It will go a long ways.0 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0